Pushed to the abyss of exclusion: ICT and social exclusion in developing countries

2009 ◽  
Vol 7 (2/3) ◽  
pp. 119-127 ◽  
Author(s):  
Richard I.C. Tambulasi
Keyword(s):  
Developing Countries ◽  
Social Exclusion ◽  
Social Inclusion ◽  
Conceptual Analysis ◽  
Communication Technologies ◽  
Information Communication Technologies ◽  
Information Communication ◽  
Policy Makers ◽  
Content Type ◽  
Socially Excluded

PurposeThe purpose of this paper is to analyse the extent to which information communication technologies (ICTs) have worked as instruments of perpetuating social exclusion in developing countries.Design/methodology/approachThe paper uses theoretical and conceptual analysis method based on an extensive survey of literature. It greatly draws from the theoretical and empirical insights of social policy sub disciplines of social inclusion/exclusion and social aspects of ICTs.FindingsThe paper finds that ICTs in developing countries work to further social marginalization and exclusion. The argument is that developing countries already experience high levels of social exclusion and as a result, ICTs deepen this exclusion.Originality/valueTheoretically, the paper contributes to the development of literature on the impacts of ICTs in developing countries which are in most cases only assumed. The paper is also pivotal for policy analysis purposes as it informs policy makers on appropriate interventions that can ensure sustainable integration of the socially excluded groups in developing countries. In addition, this paper creates a research sub area for further empirical analysis.

Overlooking Organizational Culture

2012 ◽  
pp. 440-454
Author(s):  
David Wachira
Keyword(s):  
Developing Countries ◽  
Organizational Culture ◽  
Communication Technologies ◽  
Information Communication Technologies ◽  
Information Communication ◽  
Organizational Changes ◽  
Government Programs ◽  
Major Factors ◽  
Successes And Failures

The growth of the information communication technologies (ICTs) has fostered the adoption of e-government across the globe. E-government offers many benefits to developing countries. However, these countries are often plagued with problems that inhibit the implementation of e-government initiatives. As a result, research in e-government has attempted to offer solutions by listing the factors that influence the success and failures of e-government initiatives. The argument is made here, however, that by failing to consider the internal complexities unique to developing countries, these factors only offer palliative solutions to problem. Furthermore, these factors overlook the role that organizational culture plays in influencing the success or failure of e-government initiatives. Following existing literature in e-government, this research will highlight some the major factors listed for e-government successes and failures in developing countries. It will also show how influential organizational culture is in understanding the organizational changes proposed by e-government programs as well as how it has been overlooked in much of the existing literature.

Academics’ ICT Capabilities in a New Educational Paradigm in Developing Countries

2013 ◽  
pp. 18-32
Author(s):  
Agnes Chigona ◽  
Rabelani Dagada
Keyword(s):  
Developing Countries ◽  
Teaching And Learning ◽  
New Technologies ◽  
Communication Technologies ◽  
Information Communication Technologies ◽  
Information Communication ◽  
Tertiary Institutions ◽  
Educational Paradigm ◽  
Effective Use ◽  
New Education

Tertiary institutions in the developing countries are investing a lot in equipping their institutions with Information Communication Technologies (ICT) for teaching and learning. However, there is still a low adoption rate in the use of the new technologies among many academics in these countries. This chapter aims at analysing the factors that impact on the academics’ effective use of ICTs for teaching and learning in the new education paradigm. Sen’s Capability Approach was used as a conceptual lens to examine the academics’ phenomena. Data was collected through in-depth interviews. The analysis of the findings has shown that individual, social, and environmental factors are preventing some academics from realising their potential capabilities from using the new technologies. It is recommended, therefore, that institutions in the developing countries should look into, and deal with accordingly, the conversion factors that are impacting on the academics’ capabilities when utilising the new technologies.

Using Information Communication Technology to Decentralize City Marketing

2011 ◽  
pp. 357-378
Author(s):  
Bantu L. Morolong
Keyword(s):  
Communication Technologies ◽  
Capital City ◽  
Information Communication Technologies ◽  
Information Communication ◽  
City Marketing ◽  
Policy Makers ◽  
Key Stakeholders ◽  
The World ◽  
The City ◽  
Over Time

This chapter introduces the reader to the idea of city marketing. This idea has developed over time, globally, as cities continue to grow rapidly. The chapter assesses how city marketing as a concept and a practice has generally developed with particular reference to Botswana, Southern Africa. Using evidence from documented material this chapter critically reviews city marketing as perceived and applied by planners and policy makers. The chapter looks at how Information Communication Technologies (ICTs) can be used to market cities such as Gaborone, the capital city of Botswana. Literature and experiences from other parts of the world are used to underscore city growth as a serious development issue. City dwellers are identified as key stakeholders in city marketing because they have a more permanent association with the city in contrast to those who come into the city to visit or for business, tourism, and other purposes.

Moving Towards E-Government in a Developing Society

2011 ◽  
pp. 1953-1969
Author(s):  
Princely Ifinedo
Keyword(s):  
Developing Countries ◽  
Information Systems ◽  
New Technology ◽  
Communication Technologies ◽  
Information Communication Technologies ◽  
Information Communication ◽  
Is Research ◽  
The World ◽  
Sub Saharan ◽  
Developing Society

The use of information communication technologies (ICT) in governance is growing rapidly in many parts of the world. Developing countries in Africa are also making efforts to harness the new technology. In this chapter, we review the problems, progress, and prospects of e-government in Nigeria, a sub-Saharan African (SSA) country. Governments in the developing countries of SSA can benefit from e-government initiatives, as do their counterparts in advanced nations, when the concept of e-governments in SSA is understood, and concerted efforts are committed towards institutionalizing it in the region. This chapter provided useful insights in this regard. We discussed the contribution of the chapter to information systems (IS) research, and we highlighted the lessons from Nigeria for comparable nations in the SSA region as they prepare for e-government.

Experiences in Collaboration in Distance Education from the Caribbean, Looking Beyond Electronic

2011 ◽  
pp. 54-73
Author(s):  
Christine Marrett
Keyword(s):  
Distance Education ◽  
Developing Countries ◽  
Human Resource Development ◽  
Tertiary Education ◽  
Communication Technologies ◽  
Tertiary Level ◽  
Information Communication Technologies ◽  
Information Communication ◽  
Institutional Collaboration ◽  
The Caribbean

Information communication technologies (ICTs) have facilitated institutional collaboration in distance education. Based on the study, Institutional collaboration in distance education at the tertiary level in the small, developing countries of the Commonwealth Caribbean: To what extent does it enhance human resource development? (Marrett, 2006), the author examines the experiences in the Caribbean between 1982 and 2002. She explores not only the role played by ICTs, but also some of the issues that arise beyond those presented by the technology, highlighting aspects that need attention in order to ensure successful institutional collaboration in tertiary education, and makes recommendations to overcome the challenges.

Gender and ICTs in Zamibia

2011 ◽  
pp. 417-422 ◽  
Author(s):  
Kutoma Jacqueline Wakunuma
Keyword(s):  
Developing Countries ◽  
Gender Equality ◽  
Mobile Phones ◽  
Rural Areas ◽  
Communication Technologies ◽  
The Internet ◽  
Economic Empowerment ◽  
Information Communication Technologies ◽  
Information Communication ◽  
Real Situation

This article looks at gender equality combined with social and economic empowerment within the context of information communication technologies (ICTs). It discusses rhetoric surrounding the promotion of ICTs as tools for social and economic empowerment and subsequently challenges whether such rhetoric does mirror the real situation on the ground, especially as it relates to developing countries like Zambia. The main focus is underprivileged women, especially those in rural areas, and how access, or indeed the lack of it, to ICTs like the Internet and mobile phones does actually affect their daily existence.

Overlooking Organizational Culture

2012 ◽  
pp. 1461-1475
Author(s):  
David Wachira
Keyword(s):  
Developing Countries ◽  
Organizational Culture ◽  
Communication Technologies ◽  
Information Communication Technologies ◽  
Information Communication ◽  
Organizational Changes ◽  
Government Programs ◽  
Major Factors ◽  
Successes And Failures

The growth of the information communication technologies (ICTs) has fostered the adoption of e-government across the globe. E-government offers many benefits to developing countries. However, these countries are often plagued with problems that inhibit the implementation of e-government initiatives. As a result, research in e-government has attempted to offer solutions by listing the factors that influence the success and failures of e-government initiatives. The argument is made here, however, that by failing to consider the internal complexities unique to developing countries, these factors only offer palliative solutions to problem. Furthermore, these factors overlook the role that organizational culture plays in influencing the success or failure of e-government initiatives. Following existing literature in e-government, this research will highlight some the major factors listed for e-government successes and failures in developing countries. It will also show how influential organizational culture is in understanding the organizational changes proposed by e-government programs as well as how it has been overlooked in much of the existing literature.

Moving Towards E-Government in a Developing Society

2007 ◽  
pp. 148-166 ◽  
Author(s):  
Princely Ifinedo
Keyword(s):  
Developing Countries ◽  
Information Systems ◽  
New Technology ◽  
Communication Technologies ◽  
Information Communication Technologies ◽  
Information Communication ◽  
Is Research ◽  
The World ◽  
Sub Saharan ◽  
Developing Society

The use of information communication technologies (ICT) in governance is growing rapidly in many parts of the world. Developing countries in Africa are also making efforts to harness the new technology. In this chapter, we review the problems, progress, and prospects of e-government in Nigeria, a sub-Saharan African (SSA) country. Governments in the developing countries of SSA can benefit from e-government initiatives, as do their counterparts in advanced nations, when the concept of e-governments in SSA is understood, and concerted efforts are committed towards institutionalizing it in the region. This chapter provided useful insights in this regard. We discussed the contribution of the chapter to information systems (IS) research, and we highlighted the lessons from Nigeria for comparable nations in the SSA region as they prepare for e-government.

Partner or servant

2019 ◽  
Vol 2 (3) ◽  
pp. 284-297
Author(s):  
Yinghao Wu ◽  
Jing Jiang
Keyword(s):  
Social Exclusion ◽  
Social Inclusion ◽  
Social Relationship ◽  
Self Esteem ◽  
Content Type ◽  
Behavioral Studies ◽  
Negative Effect ◽  
Socially Excluded ◽  
Negative Feelings

Purpose The purpose of this paper is to take the perspective of repairing the negative effect of social exclusion, discussing how anthropomorphized brand role (partner vs servant) releases the negative effect of social exclusion. Design/methodology/approach In this research, two behavioral studies are conducted. Study 1 uses a one-factor (social exclusion vs social inclusion) between-subjects design. The purpose of Study 1 is to test the effect of social exclusion on consumers’ WTP for the anthropomorphized brand (H1). Study 2 uses a 2 (self-esteem (SE): high vs low) × 2 (anthropomorphized brand role: servant vs partner) between-subjects design. The aim of Study 2 is to investigate that after being socially excluded, how anthropomorphized brand roles (servant vs partner) and SE interactively release individuals’ negative feelings (H2a and H2b) and how the need for control recovery mediates this interaction effect (H3). Findings This study proposes that when individuals are socially excluded, they are willing to pay more for anthropomorphized brands than those who are not because anthropomorphized brands provide a quasi-social relationship. This study further posits that socially excluded consumers prefer the different role of anthropomorphized brands, given a different level of SE to meet their needs for control recovery. High self-esteem (HSE) (vs low self-esteem (LSE)) consumers are willing to pay more for a servant-like brand because such brands help them recover from low control by regaining a master role. In contrast, HSE and LSE consumers have no significant differences in WTP for a partner-like brand. Originality/value Few research studies have discussed how social exclusion influences individuals’ WTP. To fill this gap, the authors used WTP as the dependent variable, showing that after being socially excluded, individuals tend to pay a higher price for the anthropomorphized brand. Also, the research not only adds a contribution to research on the need for control recovery but also indicates how HSE vs LSE individuals behave differently in socially excluded contexts.

Sign in / Sign up

Export Citation Format

Share Document