Public sector information system critical success factors

2008 ◽  
Vol 2 (1) ◽  
pp. 60-70 ◽  
Author(s):  
Kirsten M. Rosacker ◽  
David L. Olson
Keyword(s):  
Information System ◽  
Public Sector ◽  
Critical Success Factors ◽  
Success Factors ◽  
Critical Success ◽  
Public Sector Information

scholarly journals Critical Success Factors of IT/IS Outsourcing in Malaysian Public Sectors

2018 ◽  
Vol 7 (4.35) ◽  
pp. 573
Author(s):  
Noura Binti Mohamad Ghazali ◽  
Zainuddin Bin Hasan
Keyword(s):  
Information Technology ◽  
Information System ◽  
Public Sector ◽  
Private Sector ◽  
Critical Success Factors ◽  
Success Factors ◽  
It Industry ◽  
The Public ◽  
Critical Success ◽  
Is Outsourcing

IT/IS outsourcing has been in the IT industry for so many years. Many studies have been carried out about the success factors in IT/IS Outsourcing. However, most authors focused more on the success factors in the private sector compared to the public sector. This paper focuses on understanding the benefits and determining the critical success factors of information technology/information system (IT/IS) outsourcing in the public sector. Apart from that, the reader is also being exposed to the reasons why an organization opt for outsourcing. This paper reviews published journals and reports from various authors, focusing on the connections and similarities. It then extracts and summarize the benefits and critical success factors that organization can refer to before organization endeavors in IT/IS outsourcing activities.

scholarly journals Factors Influencing the Success of ERP System Implementation in the Public Sector in the Kingdom of Bahrain

2016 ◽  
Vol 8 (12) ◽  
pp. 21 ◽  
Author(s):  
Omar Mohamed Bukamal ◽  
Rami Mohammad Abu Wadi
Keyword(s):  
Public Sector ◽  
Critical Success Factors ◽  
Success Factors ◽  
System Implementation ◽  
Erp System ◽  
The Public ◽  
Critical Success ◽  
Management Commitment ◽  
Top Management Commitment ◽  
High Level

<p>This study aims empirically to analyze the critical factors that impact the success of ERP system implementation in the public sector in the Kingdom of Bahrain and to clarify the benefits gained from the implementation. The study used a detailed questionnaire as a measuring instrument across the sample group to measure two main variables, the first being critical success factors (CSFs), and the second whether ERP implementation was successful or not. The CSFs are top management commitment and support, ERP system matching organization, business process re-engineering, vendor support, and training users.</p>Those factors found to have a significant impact on ERP system implementation and the results illuminate the high level of success in implementing ERP systems. While simultaneously demonstrating that an organization with a functioning ERP system does not achieve the desired benefits by default, but rather the organization requires certain Critical Success Factors (CSFs) to be present and in effect for those benefits to be achieved.

scholarly journals Identifying Strategies for Managing Critical Success Factors of BPM initiatives in Brazilian Public Organizations

2014 ◽  
Author(s):  
Higor M. Santos ◽  
Carina F. Alves ◽  
George F. Santos ◽  
André L. Santana
Keyword(s):  
Public Sector ◽  
Focus Group ◽  
Business Process ◽  
Business Process Management ◽  
Critical Success Factors ◽  
Success Factors ◽  
Process Management ◽  
Public Organizations ◽  
The Public ◽  
Critical Success

Business Process Management involves theoretical and operationalelements from different areas, being a multidisciplinary field. In previousstudies, we identified critical success factors of BPM initiatives in BrazilianPublic Organizations. In this work, we intend to investigate how to managethese factors. To achieve this goal, we performed a focus group with fiveprofessionals with experience in BPM initiatives within the public sector. Themain contribution of this study is to fill the gap in the literature concerningcritical success factors for BPM initiatives in public organizations.

scholarly journals A Model of the Critical Success Factors for the Neom Project in the Context of a Project Management Information System

2018 ◽  
Vol 10 (1) ◽  
pp. 1
Author(s):  
Umar Ammar Altahtooh
Keyword(s):  
Information System ◽  
Project Management ◽  
Management Information System ◽  
Critical Success Factors ◽  
Success Factors ◽  
Management Information ◽  
Critical Success ◽  
Special Area ◽  
Project Management Information System ◽  
Urban Project

Saudi Arabia’s Vision 2030 entails huge investments into developing mega-projects. The Neom Project is totally different from any other urban project in the world. Right now, it is under construction. Neom is the first independent special area spread over three countries: Saudi Arabia, Egypt, and Jordan. This paper proposes a model of the critical success factors (CSFs) for the Neom Project in the context of a project management information system (PMIS). The researcher used case study analysis as the research methodology to develop the model. A total of four CSFs were identified from the four case studies.

scholarly journals Critical Success Factors Affecting Information System Satisfaction in Public Sector Organizations

2020 ◽  
Vol 28 (3) ◽  
pp. 77-98
Author(s):  
Kamel Rouibah ◽  
Adel Dihani ◽  
Nabeel Al-Qirim
Keyword(s):  
Information System ◽  
Technology Adoption ◽  
Critical Success Factors ◽  
Information Quality ◽  
Success Factors ◽  
User Involvement ◽  
Organizational Factors ◽  
Management Support ◽  
Is Success ◽  
Critical Success

Many studies have investigated technology adoption in western countries and ignored the Arab region. The available Arab studies focused on the technology adoption model (TAM) and its subsequent variations while leaving important factors such as information quality, user involvement, availability of training and top management support on the success of information systems (IS). Despite that these factors were studied scantly in some past studies, this research attempts to fill this gap and develop a more integrative model of IS success. Results indicated the existence of four critical success factors, three organizational factors (management support, training, user involvement), and an information system factor (information quality), that affect IS success (use and satisfaction). Results found that information quality for the first time mediates the effect of the three organizational factors on IS success, while TAM components (perceived usefulness and perceived ease of use) have no effect.

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