scholarly journals MANAGING PERFECT DISTANCE SERVICES TO MEET THE DISTANCE STUDENTS COMPLAINS

2009 ◽  
Vol 4 (2) ◽  
pp. 77-85
Author(s):  
Suratinah ◽  
Sunu Dwi Antoro

One of most important aspects to be considered in carrying out the distance education is how the students' services can be well managed. The technique is the better the services are given to the students the more students are interested in taking part in the distance learning system. We can't avoid the fact that the implementation of distance education would not be free from students' complains. As the institutions managed all administration and academic services through distance system it needs perfect distance services to make the students feel satisfied. In managing these services there are some aspects to be considered. The form of services can be varied according to which one is the most efficient in overcoming problem from the students. The various complain come from the students can be grouped into administration and academic complains. The most principal thing to implement the perfect services is giving quick and final services. Even it is possible to have one stop services.

Author(s):  
Andrei V. Gavrilenko ◽  

The article considers an issue of information security of the distance education systems. It analyzes the functions and architecture of the typical distance education system. With considering the requirements of information security it also discusses the university information system for solving the distance learning problems. The author defines valuable assets and information resources and describes the existing security threats. The subjects of interaction in the distance learning mode are presented. There is a consideration of the principal directions of the university’s activity in the distance learning system, requiring constant monitoring of information security. A threat model is worked out and the main security vulnerabilities are highlighted. The analysis of the causes and consequences of information security violation in the distance learning system is carried out and most vulnerable and critical nodes were identified. The hardware and software requirements for the remote mode work are regarded. A recommended list of hardware and software tools that ensure compliance with safety requirements is presented. The major lines of protection for distance learning systems are highlighted. The article proves the necessity of conducting a regular security assessment as a means for monitoring an effectiveness of the protection system.


2021 ◽  
Vol 43 (4) ◽  
pp. 499-509
Author(s):  
L. A. Rapatskaya ◽  
V. I. Snetkov

: Distance education has become widely used both in Russia and abroad in recent decades. A particularly powerful impetus to distance education technology development and spread was given by the coronavirus pandemic in 2019. To improve learning efficiency in the system of distance education, it was required to refine various and accessible forms of education. It was also necessary to make a wider use of new educational technologies. The purpose of this study is to analyze the use of the latest educational technologies in the distance learning of students in the disciplines of the Earth Sciences direction at a technical university, as well as to form a modern educational space in online learning and stimulate students' independent work based on the assignments supervised by teachers. The study described in this paper deals with the following application features of distance learning at Irkutsk National Research Technical University: the presentation specifics of the theory and the introduction forms of material for laboratory works, choice of the most effective teaching aids, methodology for the current and final control of students' knowledge. Irkutsk National Research Technical University has chosen Moodle from a wide variety of distance learning systems. The advantage of this system is the ability to perform laboratory, practical and course works, which is important for a technical university, also to conduct tests, the results of which can be monitored by both teachers and students in an electronic gradebook. The distance learning system turned out to be more multisided, but more laborious than in-person training. Moreover, it is also complicated by a number of technical problems. The distance learning process requires the establishment of a certain parity of interests, abilities and opportunities between the teaching (professor/lecturer) and the learning (student) parties. The distance learning system has a number of features that should be taken into account when introducing theoretical and lecture material, which requires a more rigorous selection of files or their conversion into less heavy ones, as well as conciseness and clarity of material presentation. The use of virtual laboratories for carrying out laboratory works, availability of distance technologies for training disabled students and corresponding students is gaining great importance. The research results imply that today distance learning is a necessary part of the educational system along with in-person (full-time) or correspondent (part-time) training and one of the main goals of modern distance learning is the ability to work with information and selfimprovement.


ExELL ◽  
2017 ◽  
Vol 5 (1) ◽  
pp. 40-54
Author(s):  
Iris Memić-Fišić ◽  
Nina Bijedić

Abstract Distance education, as a form of education that enables and promotes development of autonomous life-long learning skill, necessary to keep up with rapid changes and development in today’s society, is a concept definitely worth considering. Teaching a foreign language in a distance education system is very challenging, primarily in terms of overcoming the main gap – lack of direct contact between teachers and learners. This paper focuses on the aspect of teaching materials used for ESL in a distance learning system.


2020 ◽  
Vol 15 (3) ◽  
pp. 321-333
Author(s):  
Khalida Nasreen ◽  
Muhammad Tanveer Afzal

PurposeThe purpose of the study is to identify the strengths, weaknesses, opportunities and threats in higher education regarding distance learning system in Pakistan.Design/methodology/approachA mixed-method research design was used in this study. The population of the study was all the previous students of research work and all the teachers of these students working at MPhil and PhD level in AIOU in Pakistan. Stratified random sampling technique was used in this study. This study used the questionnaire and interview technique to collect data. Data of questionnaire was in numbers and data of interview was narrative. So it was the need of the study that a mixed-method approach, i.e. both quantitative and qualitative techniques should be used in this study.FindingsThe findings of the study show that AIOU has also strengths, weaknesses, opportunities and threats in higher education related to distance education like all the formal and distance universities of Pakistan and World. This study reflected that AIOU is a great blessing for those who cannot acquire their education regularly because of financial/family problems or they are job holders. But this study also described that at higher level students are facing a lot of problems especially there is a delay in research process and provision of no scholarships to students. The teachers have a low salary package than the other public universities of Pakistan and a lot of responsibilities to attend meetings, seminars, conferences and workshops. So they have less time for research work. And AIOU provides them fewer opportunities to go abroad for further studies or to attend conferences/seminars. This study recommended that there should be adopted such policies in AIOU that students could get their study materials, assignments duration, workshops schedule and degrees in time, the teachers of the concerned departments should allow to take more in numbers the students under their supervision, the pay package for the teachers working at MPhil and PhD level should be raised and the opportunities for the faculty members to go.Research limitations/implicationsThis study is limited to analyze the higher education system especially the distance learning system in Pakistan.Practical implicationsThis study has indicated the strengths, weaknesses, opportunities and threats in higher education which the AIOU is facing recently and the policymakers can develop plans/strategies to make better the distance learning system especially at higher level in Pakistan. This study can be helpful for the stakeholders who are interested in distance learning system. This study was conducted at higher level in the distance learning system but it can open the ways for the other researchers to conduct research in other disciplines related to distance education, i.e. at matric level, F.A/F.SC, B.Sc programs, Master level and M.Sc programs at AIOU.Social implicationsThrough this study, it can be acknowledged how the AIOU is providing the opportunity of education to a large number of people in the society who cannot study regularly in the formal institutions especially those who are job holders, some financial problems and women who have some family problems and above one million people are benefitting from AIOU in Pakistan and world.Originality/valueThis study is original in this respect because the data has been collected from the participants, i.e. students and teachers of AIOU. And it has also great value because this is the first SWOT analysis which has been conducted in this university to examine the strengths, weaknesses, opportunities and threats facing AIOU at present time. This study can also become a base for the stakeholders', i.e. policymakers, administration and higher education depart. of Pakistan in developing strategies to improve and amend the distance learning system of Pakistan especially at higher level in AIOU.


2021 ◽  
Vol 7 (Extra-B) ◽  
pp. 511-520
Author(s):  
Nataliia Borbych ◽  
Natalia Denisenko ◽  
Serhii Marchuk ◽  
Iryna Kovalchuk ◽  
Sergii Pustovalov ◽  
...  

The article examines one of the features of the development of modern society is the process of informatization, which has now acquired a global character. It has been proven that under the influence of informatization, changes are currently taking place in all spheres of life. One of the elements of informatization are new information technologies, the use of which allows finding new approaches to solving various problems. The consequence of the general informatization of society is the informatization of education, one of the forms of which is distance learning. Distance education technology is an element of distance education. However, along with the intensive introduction of new educational technologies into the educational process, the question arises: how effective is the distance learning system?


Author(s):  
Vladimir Aleksandrovich Pivovarov

The article analyzes the problem feld of the distance education system. To determine the popularity of distance learning in Moscow universities among teachers and students, a sociological survey was conducted, which allowed us to identify an increasing trend in the number of students who would prefer distance learning to traditional with a strict schedule and draw conclusions about the prospects for distance education in Russian higher education institutions. The article presents a model of the educational process in the distance learning system with a brief description of each block. The model includes all the stages that a student goes through when entering, studying and graduating from a higher educational institution before receiving a diploma confrming the appropriate level of education. Each of the blocks contains descriptions of the actions required to pass this stage, as well as recommendations for improving and extracting the maximum result for both teachers or educational institutions, and for the students themselves. Alternative options are provided if one of the stages is stopped or impossible to overcome. Conclusions are drawn, in which cases the presented model of the educational process is applied, and the prospects of distance education in General are considered.


Author(s):  
Iryna Zvarych

This article deals with the imperfection of the distance learning system at higher learning institutions; attention is focused on detailed coverage of each shortcoming and the positive advantages of distance education are revealed; the need for oral communication and accreditation of academic disciplines is emphasized; research methods, in particular inductive and deductive are covered, due to these methods the theoretical understanding of the distance learning system was carried out. The most important shortcomings are highlighted: restrictions on direct communication between students and teachers, lack of direct access of students to the teacher, constant self-motivation of students, distance learning isolation, limitation of available special courses to master specialization, the need for constant reliable access to new learning technologies, mandatory accreditation of distance learning educational programs, restrictions on employment, unforeseen additional costs for distance education, restrictions on improving the skills of oral communication of students. The aim of research is to focus on the implementation of the distant learning system at Higher Learning Institutions, underling the distant system of education with its drawbacks. This problem is studied by I.G. Vlasenko. The idea of the imperfection of the distance learning system at higher learning institutions was discovered by V.Yu. Bykov, O.O. Grytsenchuk, Yu.O.Zhuk. The methodological basis of the study is the initial provisions of philosophy on the dialectical relationship, the interdependence of phenomena and processes of socio-pedagogical activities, the role of the individual in the development of its material and spiritual foundations.


Author(s):  
T. A. Chernetskaya ◽  
N. A. Lebedeva

The article presents the experience of mass organization of distance learning in organizations of secondary general and vocational education in March—May 2020 in connection with the difficult epidemiological situation in Russia. The possibilities of the 1C:Education system for organizing the educational process in a distance format, the peculiarities of organizing distance interaction in schools and colleges are considered, the results of using the system are summarized, examples of the successful use of the system in specific educational organizations are given. Based on the questionnaire survey of users, a number of capabilities of the 1C:Education system have been identified, which are essential for the full-fledged transfer of the educational process from full-time to distance learning. The nature and frequency of the use of electronic educational resources in various general education subjects in schools and colleges are analyzed, the importance of the presence in the distance learning system not only of a digital library of ready-made educational materials, but also of tools for creating author’s content is assessed. On the basis of an impersonal analysis of user actions in the system, a number of problems were identified that teachers and students faced in the process of an emergency transition to distance learning.


2019 ◽  
Author(s):  
Zhanna Borisovna Erzhanova ◽  
Olga Alexandrovna Manankova

The article deals with the analysis of distance education in the modern globalization, as well as the problems and difficulties faced by teachers and students in the process of this form of training. Distance learning system provides an excellent opportunity for higher education to those who did not have or want to get a second education with the aim of improving the quality of life, as well as their material and spiritual needs. This article, highlighting some of the difficulties and problems of training in modern globalization, can help teachers to allow and overcome some of these new problems.


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