Gap Analysis of Graduates Competencies in Manufacturing Engineering Department with the Industry

Bandung Polytechnic for Manufacturing (Polman Bandung) as one of the educational institutions that uses Production Based Education (PBE) in the teaching and learning process needs to prepare graduates who can compete in Industry that demands adequate creativity and skills. In order to ensure that graduates are the best and ready to enter the working and industry, the D3 Study Program - Precision Tool Manufacturing Technology (TPPP), which is under the Manufacturing Engineering Department, Polman Bandung, needs to carry out a fundamental transformation in its curriculum. To realize it, this Study Program carries out an Assessment Program for Curriculum Alignment that analyzing industry satisfaction from competencies of graduates. The competency consists of the core competency, hardskills competency, and softskill competency. The purpose of this study is to find out the gap between competency of students and industrial needs and analyzing industry satisfaction with the quality of academic services at Polman Bandung. The analytical method used was Importance Performance Analysis (IPA) method, this method is an analysis technique which is used to find out which competencies need to be increased. The sampling data was collected from graduates in the last 3 years, industries in which graduates of the last 3 years work, student in the last year, and lecturer. The measured competencies will be classified in 4 quadrants, quadrant 1 recommended to be improved, quadrant 2 is satisfying and its performance must be maintained, quadrant 3 low priority, and quadrant 4 overkill. Based on IPA analysis, the competency which need to be improved comes from quadrant 1 as known a high priority improvement. The results of this competency gap will be analyzed to improve education program by transforming its curriculum.

Digital Resources Integration and Performance Evaluation Under the Knowledge Management Model in Academic Libraries

Leveraging a knowledge management model (KMM), organizing digital resources, and measuring performance beyond digital libraries continue to be hot topics for many organizations. Given its growing importance, the aim of this study was to design a robust integrated research model based on social cognitive theory and KMM to organize resources and improve the productivity of academic librarians to make services effective. Using a quantitative method based on key data collected by librarians at Pakistani universities, the researchers reviewed previously published literature and sought expert opinions to develop a research tool. The authors distributed 350 printed questionnaires to professionals from 190 universities, of which 339 were returned. These were analyzed to test the hypotheses and assess the accuracy of the measurement and structural models. After undergoing rigorous statistical analysis, the seven constructs using Social Cognitive Theory and the Knowledge Management Model have proven to be suitable for digital asset integration, employee productivity measurement, and high-quality academic services. In addition, the model based on social cognitive theory supports the application of KMM to promote knowledge culture, resource organization, and successful integration and innovation of academic services by enhancing the technical and professional skills of staff in academic institutions.

The Influence of Interpersonal Communication, Universal-Diverse Orientation (UDO), and Self-Efficacy on the Quality of Administrative Services at State University of Jakarta

This study aims to determine the direct effect of interpersonal communication, universal-diverse orientation (UDO), and self-efficacy on the quality of administrative services, as well as to determine the indirect effect of interpersonal communication and universal-diverse orientation (UDO) through self-efficacy on the quality of administrative services at State University of Jakarta. The research used was a survey with a causal design. The number of sample respondents was determined as 178 employees, the sampling technique was carried out by simple random (sample random sampling) from 230 employees of the State University of Jakarta. The results of this study indicate that; (1). There is a positive direct effect of Interpersonal Communication on the Quality of Academic Services, (2). There is a positive direct influence Universal-Diverse Orientation (UDO) on the Quality of Academic Services, (3). There is a positive direct effect of Self Efficacy on Academic Service Quality., (4) There is a positive direct influence of Interpersonal Communication on Self Efficacy, (5) There is a positive direct influence of Universal-Diverse Orientation (UDO) on Self Efficacy. The novelty in this research is that research conducted at this time is research looking at several variations of variables such as the influence of interpersonal communication, universal-diverse orientation (UDO), and self-efficacy on the quality of administrative services and quality variables as independent variables.

Identification of higher education administration applications efforts to improve digital-based academic services

The authors believe that the presence of technology, especially digital applications, has not only made it easier for the work of a limited group such as business and banking and other businesses, but this digital application has also provided extraordinary convenience to educational administration matters especially universities. We have collected evidence of researchers' findings in technology effectiveness in administrative services at universities. Furthermore, this information requires a comprehensive study to summarize the data as a discussion material to identify how the ease of providing high-quality applications can be improved with digital technology application services. In this field, we use a coding application form for a comprehensive data evaluation and conclude that the data findings are significant in answering the problem on the principle of high validity. Based on this, we can understand that technology has revolutionized administrative services at universities, including managing student literacy both from study entry and graduation, it is also helpful for academic services, financial affairs, academic development management. We believe this data is in answering problems and the existence of these findings is an essential input for efforts to develop the application studies using applications to improve the quality of high change services in the future.

Hubungan Pelayanan dan Kepuasan Siswa terhadap Optimalisasi Pendapatan pada Lembaga Pendidikan Primagama Wisma Asri Bekasi

Primagama is an out-of-school education service business engaged in tutoring, founded in 1982, and registered trademark. To optimize income, several things must be considered, such as service and student satisfaction. The purpose of this study was to determine the extent of the relationship between service and student satisfaction on income optimization. Sources of data are through student respondents and teaching staff at Primagama. The method used is the descriptive method with data collection through questionnaires and observation. Student consulting strategies based on academic services get an average index of 90%. From try out marketing methods, parent seminars, and Smart Solution presentations to schools, the average index is 70%. From the appearance of buildings & services, DMI gets an average index of 75%. Abstrak Primagama adalah usaha jasa pendidikan luar sekolah yang bergerak di bidang bimbingan belajar, didirikan tahun 1982, serta merek terdaftar. Untuk mengoptimalkan pendapatan, beberapa hal yang harus diperhatikan seperti pelayanan dan kepuasan siswa. Tujuan penelitian ini adalah untuk mengetahui sejauh mana hubungan antara pelayanan dan kepuasan siswa terhadap optimalisasi pendapatan. Sumber data adalah melalui responden siswa dan tenaga pengajar di Primagama. Metode yang digunakan adalah metode deskriptif dengan pengumpulan data melalui angket dan observasi. Strategi konsultasi siswa berdasarkan layanan akademik mendapatkan indeks rata-rata 90%. Dari cara pemasaran try out, seminar orang tua dan presentasi Smart Solution ke sekolah sekolah mendapat indeks rata-rata 70%. Dari penampilan gedung &layanan DMI mendapatkan indeks rata-rata 75%.

Academic Stress Level Determination among College Students in Times of Covid-19 Pandemic

This study measured the level of academic stress among students regarding personal inadequacy, fear of failure, interpersonal difficulties with teachers, and inadequate learning resources in times of Covid-19 pandemic Using a descriptive-comparative approach. Slovin's formula was used to identify the respondents with a stratified random sampling technique to generate the required sample size of the study. The results revealed that the level of academic stress in times of the Covid-19 pandemic is high. It is also revealed that there is no significant difference in the level of academic stress when respondents are grouped according to sex, year level, and the number of hours spent for modular learning per day and provided significant difference when grouped according to course. Demographic profiles show that most of the students belong to the poor classification of monthly family income and with a low allowance for internet subscriptions. It also shows that with the intensity of requirements in the course pack, most students allocated many hours to answer the lessons per day. Present findings suggest that the institution must address intervention schemes through academic and non-academic services.

Analisis Kepuasan Mahasiswa Prodi Manajemen Pendidikan Islam terhadap Pelayanan Akademik Fakultas Tarbiyah dan Keguruan UIN Sulthan Thaha Saifuddin Jambi

This study aims to analyze the satisfaction of MPI students to the academic services of FTK UIN Sulthan Thaha Saifuddin Jambi. Research using quantitative approach method with non experiment type survey method. Variables used include independent variables, namely student satisfaction levels, and dependent variables that are academic services. Data is collected through observations, documentation, and questionnaires. The results of the study found the results of calculations with product moment correlation techniques obtained rhitung 0.673 greater when compared to apostates at a significant level of 5% = 0.138 and a significant level of 1% = 0.181. So the Zero Hypothesis is rejected, meaning there is student satisfaction with academic services. While the alternative hypothesis is accepted, there is no student satisfaction with the academic services of the faculty of tarbiyah and teaching.

Students’ Satisfaction with the University of Cape Coast Residential and Academic Experiences

The purpose of the study is to explore students’ satisfaction with the University of Cape Coast experience. The study adopted a sequential explanatory mixed-method design and used current students as the population of the study. A sample size of 420 students was used for the study. The study used questionnaires and focus group interview guides to obtain data from participants. The study used descriptive statistics and a thematic analysis approach to analyse the data obtained. The study revealed that students are less satisfied with residential services and attributed this to irregular water supply, unsanitary toilet and urinal facilities, congestion in student rooms. Furthermore, the study showed that students were less satisfied with some academic services. The study recommended that the leadership of departments, faculties and colleges need to review their curriculum with the approval of the Academic Board to enhance students’ practical experiences in their academic programmes.

The Availability of Services and Facilities Provided for Students with Disabilities at Al al-Bayt University in Jordan from Their Own Perspective

The study aims to examine the availability level of services and facilities provided for students with disabilities at Al Al-Bayt University from their own perceptions. Descriptive and analytical methodologies were used. Data was collected using a questionnaire consisting of (65) criteria distributed on (6) domains. Participants included all students with visual, hearing, and physical disabilities, with a total of (53) students from all faculties. All students receive support from the disability support division at the university. Results indicated that the availability of services and accommodations provided for students with disabilities were ranked respectively as follows: facilitations regarding information resources, social services, administrative facilitation, academic services and accommodations, physical accommodations, and finally library services and accommodations. The mean degree on the total score was (M = 1.81) which indicates a medium level. Also, results showed no statistically significant differences at (α = 0.05) due to type of disability on all domains and on the total degree for the nature of services and accommodations provided. There were also no statistically significant differences at (α = 0.05) due to the type of faculty on all domains and on the total degree for the nature of services and accommodations provided. Received: 4 March 2021 / Accepted: 6 May 2021 / Published: 8 July 2021