Spatial density and ambient scent: effects on consumer anxiety

2014 ◽  
Vol 29 (1) ◽  
pp. 76-94 ◽  
Author(s):  
Tina Poon ◽  
Bianca Grohmann

Purpose – This replication and extension of Hirsch and Gruss examines the impact of spatial density and ambient scent on consumers' spatial perception and anxiety. The paper aims to discuss these issues. Design/methodology/approach – A 2 (spatial density: high, low)×3 (ambient scent: no scent, scent associated with spaciousness, scent associated with enclosed spaces) between-participants experimental design was implemented in a laboratory setting. A pretest determined scent selection and manipulation checks were successful. Findings – Spatial perception was influenced by spatial density, but not ambient scent. Ambient scent and spatial density interacted, such that consumers' anxiety levels significantly increased under conditions of low spatial density combined with an ambient scent associated with spaciousness, and directionally increased under conditions of high spatial density combined with ambient scent associated with enclosed space. Research limitations/implications – This research was conducted in a laboratory setting in order to increase experimental control. An exploration of the strength of the observed effects in a field (retail) setting would be insightful. Practical implications – Results of this study suggest that retailers need to consider both spatial density and choice of ambient scent carefully in order to reduce consumers' anxiety levels. Originality/value – This research is one of the few to consider the impact of spatial density and ambient scent on consumers' anxiety levels. The use of a between-participants design and the experimental manipulation of both spatial density and ambient scent results in a more rigorous test of the scent – anxiety relation observed in previous research.

Author(s):  
Kristin S. Williams

Purpose Cyber incivility is a form of unsociable speech and a common daily workplace stressor. The purpose of this paper is to explore the impact of cyber incivility on non-profit leaders in Canada and share an intimate portrait of their personal experiences and perceptions. Design/methodology/approach The study advances our understanding of how qualitative methods can be introduced into the study of a phenomenon which has been broadly examined in a positivist tradition. The paper draws epistemologically and methodologically on a fusion of critical discourse analysis and auto-ethnography to present emic and experiential insights. Findings The findings offer three conceptual contributions: to introduce a novel qualitative method to a dynamic field of study; to advance a critical dimension to our understanding of cyber incivility; and to explore the challenges which emerge when qualitative research must draw largely on positivist, quantitative literature. Additionally, this paper makes three contributions to our understanding of cyber incivility: by introducing organizational context conditions which encourage incivility; by identifying commonalities between incivility and bullying, by challenging the existing taxonomy; and by examining the personal experiences of non-profit leaders in Canada (in operationalized settings). Originality/value Quantitative analysis has been limited to the relationship between supervisor and employee and consisted mostly of cross-sectional self-report designs, online surveys and experimental manipulation in simulated workplace environments. This study serves up a deeper analysis from within organizational environments.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Fayyaz Ahmad Faize ◽  
Waqar Husain

Purpose COVID-19 generated extensive fear and anxiety across the globe. This study aims to explore the psychological dynamics of students during COVID-19 lockdown, its impact and students’ management strategies. Design/methodology/approach This paper collected data from 891 students in Islamabad (Pakistan) using an online survey consisting of the generalized anxiety disorder scale and items on academic variables. After measuring the anxiety levels, this paper interviewed 20 students diagnosed with severe anxiety. The objective was to seek a deeper understanding of the impact of COVID-19 and students’ management. Findings This paper found students with different anxiety levels. Most students had no anxiety; however, 8.2% of students had severe anxiety. These students reported psychological, social and physical problems during the interview. The students shared their activities and avoidance behavior to manage their anxiety levels. Originality/value The study helped in understanding the psychological dynamics during the pandemic and students’ management strategies. Some students express their inability to cope with their problems. This paper recommends the intervention of clinical practitioners, policymakers and researchers to work for the mental health of such students.


2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Hamid Reza Tamaddon Jahromi ◽  
Igor Sazonov ◽  
Jason Jones ◽  
Alberto Coccarelli ◽  
Samuel Rolland ◽  
...  

Purpose The purpose of this paper is to devise a tool based on computational fluid dynamics (CFD) and machine learning (ML), for the assessment of potential airborne microbial transmission in enclosed spaces. A gated recurrent units neural network (GRU-NN) is presented to learn and predict the behaviour of droplets expelled through breaths via particle tracking data sets. Design/methodology/approach A computational methodology is used for investigating how infectious particles that originated in one location are transported by air and spread throughout a room. High-fidelity prediction of indoor airflow is obtained by means of an in-house parallel CFD solver, which uses a one equation Spalart–Allmaras turbulence model. Several flow scenarios are considered by varying different ventilation conditions and source locations. The CFD model is used for computing the trajectories of the particles emitted by human breath. The numerical results are used for the ML training. Findings In this work, it is shown that the developed ML model, based on the GRU-NN, can accurately predict the airborne particle movement across an indoor environment for different vent operation conditions and source locations. The numerical results in this paper prove that the presented methodology is able to provide accurate predictions of the time evolution of particle distribution at different locations of the enclosed space. Originality/value This study paves the way for the development of efficient and reliable tools for predicting virus airborne movement under different ventilation conditions and different human positions within an indoor environment, potentially leading to the new design. A parametric study is carried out to evaluate the impact of system settings on time variation particles emitted by human breath within the space considered.


2015 ◽  
Vol 24 (6) ◽  
pp. 646-659 ◽  
Author(s):  
Rita Coelho do Vale ◽  
Pedro Verga Matos

Purpose – This paper aims to analyze the impact of copycat packaging strategies on consumers’ product choices, assessing to what extent the adoption of this type of packaging increases the likelihood of purchase of private labels (PLs). Design/methodology/approach – Data were collected in a preliminary field study (1,032 observations), followed by two experimental studies. Study 1 analyzed to what extent PLs’ packaging similarity influences consumers perceptions regarding product quality and production origin across six product categories. Study 2 analyzed, in a simulated real retail setting, to what extent copycat packaging strategies influence consumers’ choice across 22 product categories. Findings – Results indicate that the higher the level of package similarity between PLs and national brands (NBs) (copycat strategy), the higher the likelihood that PLs’ products are perceived as being produced by one of the NBs’ manufacturers, leading to enhanced perceptions of quality of the PL products, and that the higher the level of package similarity, the higher the likelihood of consumption of PLs, especially when consumers are choosing products of utilitarian versus hedonic nature. Research limitations/implications – Data were collected in a south-western European country, which will aid the development of further studies in different retail settings. Originality/value – This paper analyzes the impact of copycat packaging adoption by retailers on consumers’ perceptions and preferences about PLs. To the authors’ knowledge, this study is the first to assess, across multiple product categories and use market copycats, the potential effects of PLs packaging strategies on consumers’ purchase behavior.


2019 ◽  
Vol 32 (4) ◽  
pp. 397-408
Author(s):  
Mads Nordmo Arnestad ◽  
Marcus Selart ◽  
Rune Lines

Purpose This paper details an experimental study (n=197) that explores how different types of managerial change justifications affect employees’ reactions. The purpose of this paper is to explore the impact of managerial justification of a controversial decision in referential terms, ideological terms or a combination of the two. Design/methodology/approach A randomized controlled experiment was used applying case-based video clips to ensure vividness and realism in the experimental manipulation. Findings The results show that referential justification caused a drop in the perceived trustworthiness of management, such that it reduced employees’ perceptions of the manager’s integrity. The effect was most pronounced in participants having elevated levels of dispositional resistance to change. The drop in perceived integrity was indirectly associated with reduced intention to support the change together with adverse affective and cognitive reactions to change. Originality/value A robust test of different change justifications in a randomized, controlled setting, which also highlights the psychological mechanisms through which referential change justifications reduce follower trust. This result should help managers more readily understand the components of successful communication in organizational change.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
HamidReza Tamaddon Jahromi ◽  
Samuel Rolland ◽  
Jason Jones ◽  
Alberto Coccarelli ◽  
Igor Sazonov ◽  
...  

Purpose A novel modelling approach is proposed to study ozone distribution and destruction in indoor spaces. The level of ozone gas concentration in the air, confined within an indoor space during an ozone-based disinfection process, is analysed. The purpose of this work is to investigate how ozone is distributed in time within an enclosed space. Design/methodology/approach A computational methodology for predicting the space- and time-dependent ozone concentration within the room across the consecutive steps of the disinfection process (generation, dwelling and destruction modes) is proposed. The emission and removal of ozone from the air volume are possible by means of a generator located in the middle of the room. This model also accounts for ozone reactions and decay kinetics, and gravity effect on the air. Finding This work is validated against experimental measurements at different locations in the room during the disinfection cycle. The numerical results are in good agreement with the experimental data. This comparison proves that the presented methodology is able to provide accurate predictions of the time evolution of ozone concentration at different locations of the enclosed space. Originality/value This study introduces a novel computational methodology describing solute transport by turbulent flow for predicting the level of ozone concentration within a closed room during a COVID-19 disinfection process. A parametric study is carried out to evaluate the impact of system settings on the time variation of ozone concentration within the space considered.


Author(s):  
Jeeyun Oh ◽  
Mun-Young Chung ◽  
Sangyong Han

Despite of the popularity of interactive movie trailers, rigorous research on one of the most apparent features of these interfaces – the level of user control – has been scarce. This study explored the effects of user control on users’ immersion and enjoyment of the movie trailers, moderated by the content type. We conducted a 2 (high user control versus low user control) × 2 (drama film trailer versus documentary film trailer) mixed-design factorial experiment. The results showed that the level of user control over movie trailer interfaces decreased users’ immersion when the trailer had an element of traditional story structure, such as a drama film trailer. Participants in the high user control condition answered that they were less fascinated with, absorbed in, focused on, mentally involved with, and emotionally affected by the movie trailer than participants in the low user control condition only with the drama movie trailer. The negative effects of user control on the level of immersion for the drama trailer translated into users’ enjoyment. The impact of user control over interfaces on immersion and enjoyment varies depending on the nature of the media content, which suggests a possible trade-off between the level of user control and entertainment outcomes.


2019 ◽  
Vol 43 (3/4) ◽  
pp. 339-353 ◽  
Author(s):  
Siham Lekchiri ◽  
Cindy Crowder ◽  
Anna Schnerre ◽  
Barbara A.W. Eversole

Purpose The purpose of this paper is to explore the experiences of working women in a male-dominated country (Morocco) and unveil the unique challenges and everyday gender-bias they face, the psychological impact of the perceived gender-bias and, finally, identify a variety of coping strategies or combatting mechanisms affecting their motivation and retention in the workplace. Design/methodology/approach Empirical evidence was obtained using a qualitative research method. The Critical Incident Technique (CIT) was used to collect incidents recalled by women in the select institution reflecting their perceptions of their managers’ ineffective behaviors towards them and the impact of these behaviors. The critical incidents were inductively coded, and behavioral statements were derived from the coded data. Findings The qualitative data analysis led them to structure the data according to two theme clusters: The perceived gender-bias behaviors (Covert and evident personal and organizational behaviors) and Psychological impacts resulting from the perceived bias. These behavioral practices included abusive behaviors, unfair treatment, bias and lack of recognition. The psychological impact elements involved decreased productivity, depression, anxiety and low self-esteem. Practical implications Understanding these experiences can facilitate the identification of strategies geared towards the retention of women in the workforce, and Moroccan organizations can develop and implement strategies and policies that are geared towards eliminating gender-bias in the workplace and to retaining and motivating women who remain ambitious to work in male-dominated environments and cultures. Originality/value This paper provides evidence that sufficient organizational mechanisms to support women in male-dominated environments are still unavailable, leaving them to find the proper coping mechanisms to persevere and resist.


2019 ◽  
Vol 50 (4) ◽  
pp. 739-750
Author(s):  
Ioannis Vassiloudis ◽  
Vassiliki Costarelli

Purpose The purpose of this paper is to investigate excess body weight and abdominal obesity in relation to selected psychosocial characteristics such as self-perception, self-esteem and anxiety, in primary school children. Design/methodology/approach A school-based cross-sectional study was conducted with a total of 528 students 10-12 years of age, randomly selected, from the area of Athens, Greece. The Greek versions of the self-perception profile for children (SPPC) and the state-trait anxiety inventory for children (STAI-C) questionnaires have been used to determine the children’s self-perception/self-esteem and the status of anxiety, respectively. Standard anthropometric measurements were also taken. Pearson correlation coefficient was used to test for possible linear correlations between data variables. One-way ANOVA and independent t-test were used to determine statistically significant differences between the means of children’s body mass index (BMI) – abdominal obesity groups. For multiple comparisons, Bonferroni post-tests were run. Findings Overweight and obese children and children with abdominal obesity had lower scores in all of the domains of SPPC self-perception, the SPPC global self-esteem and the STAI-C anxiety levels in comparison to normal weight children. BMI and abdominal obesity correlated negatively with each one of the five domains of the SPPC self-perception (p < 0.001) and the SPPC global self-esteem (p < 0.001) and positively with the STAI-C anxiety levels (p < 0.005). One-way ANOVA and independent t-test revealed statistically significant differences between the means of children’s BMI and abdominal obesity groups in all the domains of SPPC self-perception (p < 0.001), the SPPC global self-esteem (p < 0.001) and the STAI-C anxiety levels (p < 0.005). There were no gender differences in the psychometric characteristics assessed in this study. Originality/value Primary school children with excess body weight and abdominal obesity have increased anxiety levels and they score lower in key psychosocial characteristics, in comparison to normal weight children.


2017 ◽  
Vol 40 (3) ◽  
pp. 254-269 ◽  
Author(s):  
Xun Li ◽  
Qun Wu ◽  
Clyde W. Holsapple ◽  
Thomas Goldsby

Purpose This paper aims to investigate the impact of three critical dimensions of supply chain resilience, supply chain preparedness, supply chain alertness and supply chain agility, all aimed at increasing a firm’s financial outcomes. In a turbulent environment, firms require resilience in their supply chains to prepare for potential changes, detect changes and respond to actual changes, thus providing superior value. Design/methodology/approach Using survey data from 77 firms, this study develops scales for preparedness, alertness and agility. It then tests their hypothesized relationships with a firm’s financial performance. Findings The results reveal that the three dimensions of supply chain resilience (i.e. preparedness, alertness and agility) significantly impact a firm’s financial performance. It is also found that supply chain preparedness, as a proactive resilience capability, has a greater influence on a firm’s financial performance than the reactive capabilities including alertness and agility, suggesting that firms should pay more attention to proactive approaches for building supply chain resilience. Originality/value First, this study develops a comparatively comprehensive definition for supply chain resilience and explores its dimensionality. Second, this study provides empirically validated instruments for the dimensions of supply chain resilience. Third, this study is one of the first to provide empirical evidence for direct impact of supply chain resilience dimensions on a firm’s financial performance.


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