Maintaining focus on clients’ requirements using the DQI tool

2017 ◽  
Vol 7 (3) ◽  
pp. 271-283 ◽  
Author(s):  
John M. Kamara
Keyword(s):  
Construction Projects ◽  
Design Quality ◽  
Building Projects ◽  
Content Type ◽  
Case Study Analysis ◽  
The Many ◽  
Stakeholder Requirements ◽  
Project Lifecycle ◽  
Further Development

Purpose The purpose of this paper is to explore the contribution of the design quality indicator (DQI) tool in the management of client requirements in construction projects, and propose a requirements-oriented project process (ROPP) to ensure continued focus on client requirements throughout the lifecycle of a project. Design/methodology/approach Direct participant involvement and case studies of building projects that have used the DQI tool are used to analyse the extent to which DQI contributes to the management of client requirements. Findings Case study analysis suggests that the DQI enhances focus on client and project stakeholder requirements through the initial quality aspirations set out at the beginning of a project, but it is limited in its scope to address a more comprehensive requirements profile. Research limitations/implications The proposed ROPP model is conceptual and requires further development to test its effectiveness in enhancing focus on client requirements. However, given current developments in automated checking in BIM and other environments, this offers scope for further research in this area. Originality/value Maintaining focus on client requirements throughout the process is a key criterion for project success. However, given the many stakeholders involved, and the progressive translation into various project documents, there is a risk that focus on the original/evolving requirements of the client can be lost. Current approaches such as the DQI have limitations and a robust ROPP is, therefore, a key contribution to securing clients’ objectives over the project lifecycle.

Empirical investigation of the applicability of constructability methods to prevent design errors

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Gabriel Raviv ◽  
Aviad Shapira ◽  
Rafael Sacks
Keyword(s):  
Construction Projects ◽  
Comparative Case Study ◽  
Design Quality ◽  
Content Type ◽  
Construction Companies ◽  
Failure Data ◽  
Causal Connections ◽  
Specific Project ◽  
General Tool

PurposeThe paper aims to identify the effective constructability methods and tools that should be applied during the early project design stages to prevent specific constructability failures regarding project context.Design/methodology/approachSeventeen basic constructability problems were defined, 12 constructability implementation methods for investigation were selected, and a general tool representing potential causal connections between the problems and the methods that could prevent them was developed. A comparative case study was conducted through a rigorous investigation of the construction documentation of four major building construction projects. Nearly four hundred constructability problems were identified. The tool developed was used to draw conclusions about the preferred constructability methods, in general, and with respect to specific project contexts.FindingsThe managerial approach offers the best methods for preventing constructability problems. The major methods that emerged were (1) assigning a constructability champion, (2) facilitating the involvement of the general contractor early in the design process, and (3) augmenting design quality control. At the other end of the scale, methods such as company procedures and owner involvement were found to be the least effective.Originality/valueThe paper offers the ability to relate constructability problems to preventive mechanisms and to identify the appropriate steps to be taken to resolve these problems. The mechanism described here can be used by construction companies that keep failure data within accounting files to check projects in retrospect and draw lessons from them to be implemented in future projects.

scholarly journals Implementation obstacles and strategy implementation failure

2019 ◽  
Vol 14 (1) ◽  
pp. 39-57 ◽  
Author(s):  
Carlos J.F. Cândido ◽  
Sérgio P. Santos
Keyword(s):  
Design Methodology ◽  
Implementation Process ◽  
Strategy Implementation ◽  
Study Analysis ◽  
Review Of The Literature ◽  
Content Type ◽  
Case Study Analysis ◽  
Implementation Failure ◽  
The Many

Purpose The purpose of this paper is to address the following question: How do strategy implementation obstacles relate to each other and affect strategy implementation? Design/methodology/approach The research methodology is qualitative and based on an extensive review of the literature and on an in-depth case study analysis. Findings This paper draws two main conclusions. The first is that the many obstacles that impact the strategy implementation process can interact and be strongly interrelated in dynamic and complex manners. The second is that obstacles can lead to and reinforce other obstacles, eventually forming long chains of blockages. Originality/value Strategy implementation remains a difficult task with improbable success. This paper provides a contribution to an explanation on why so many strategy implementation efforts fail. It is one of the very few papers addressing the issue of the relationships between strategy implementation obstacles.

Stretching risk management standards: multi-organizational perspectives

2014 ◽  
Vol 4 (2) ◽  
pp. 128-145 ◽  
Author(s):  
Liisa Lehtiranta ◽  
Juha-Matti Junnonen
Keyword(s):  
Risk Management ◽  
Construction Projects ◽  
Future Research ◽  
Content Type ◽  
Research Results ◽  
Management Consultants ◽  
Management Standards ◽  
Participant Selection ◽  
Further Development

Purpose – Standard frameworks for project risk management (RM) are currently mostly focussed on single-firm organizations, whereas in practice, construction project RM involves multiple organizations. The purpose of this paper is to identify and systematically maps practical processes that bridge the gap between single-organizational RM standards and multi-organizational RM (MORM) needs. Design/methodology/approach – This case study covers three large construction management (CM) projects in Finland. The 35 interviews with project owners, project management consultants, design groups, and contractors identify the participants’ positions on RM roles, integration within organizations, and further development requests. Findings – Most (16 of 21) of the identified RM practices are multi-organizational; i.e. they involve two or more organizations. Compared to single-organizational standards, MORM practices involve less emphasis on detailed risk analysis processes but highlight both participant selection and managing collaborative performance. Research limitations/implications – The research results are attached to Finnish CM projects but may be applicable to other types of collaboration-based construction projects, such as alliances and public-private partnerships. The efficiency of the MORM model requires further evaluation in future research. Practical implications – A model for MORM is a systematic presentation of the research results. The model provides guidance for efficiently setting up MORM processes and for refining multi-organizational research. Originality value – The multi-organizational interfaces of RM processes are mainly overlooked in the current literature, standards, and frameworks. This research provides a rare explication of parallel MORM processes.

Managing integration in infrastructure alliance projects

2017 ◽  
Vol 10 (1) ◽  
pp. 5-31 ◽  
Author(s):  
Anna-Maija Hietajärvi ◽  
Kirsi Aaltonen ◽  
Harri Haapasalo
Keyword(s):  
Construction Projects ◽  
Research Approach ◽  
Content Type ◽  
Complex Projects ◽  
Wide Range ◽  
Project Organizations ◽  
Integration Mechanisms ◽  
Organizational Integration ◽  
Time Critical

Purpose The effective management of inter-organizational integration is central to complex projects. Such projects pose significant challenges for integration, as organizations struggle with constantly changing inter-organizational interdependencies and must develop and adapt integration mechanisms to meet new demands. The purpose of this paper is to understand what kinds of integration mechanisms are used and how they are developed and adjusted during the infrastructure alliance projects. Design/methodology/approach This study provides empirical evidence of integration dynamics in project alliancing by analyzing two infrastructure alliance projects – a complex tunnel construction project and a railway renovation project. The research approach is an inductive case study. Findings This paper identifies integration mechanisms adopted in two case projects and three central triggers that led to changes in the integration mechanisms: project lifecycle phase, unexpected events and project team’s learning during the project. Practical implications Integration capability should be a precondition for alliance project organizations and requires the adoption of a wide range of integration mechanisms, as well as an ability to adjust those mechanisms in response to everyday dynamics and emergent situations. Originality/value Although unplanned contingencies and the responses to them represent important influences in organizations, there is limited amount of research on the dynamics of integration. The findings will be of value in supporting the management of inter-organizational integration in complex, uncertain and time-critical construction projects.

Asset recovery in corruption cases

2016 ◽  
Vol 19 (1) ◽  
pp. 4-20 ◽  
Author(s):  
Peter Leasure
Keyword(s):  
Vice President ◽  
Comparative Case Study ◽  
Content Type ◽  
Case Study Analysis ◽  
Asset Recovery ◽  
The Us ◽  
Quasi Experimental ◽  
The Usa ◽  
The Republic

Purpose – Asset recovery proceedings increasingly target corrupt foreign officials who acquire lavish assets as a result of capital gained through criminal acts. One extremely difficult issue arising in asset recovery proceedings is whether the capital used to acquire the assets can be traced to a criminal act. The purpose of this paper is to critique US tracing procedure through comparative analysis. Design/methodology/approach – A prominent series of cases brought by the USA and France against assets owned by Teodoro “Teodorín” Nguema Obiang, second Vice President of the Republic of Equatorial Guinea, produced mixed results on the tracing element. This paper utilizes a qualitative comparative case analysis to examine the US and French cases. Findings – The US results reflect serious weaknesses in the US law as compared to more effective French asset recovery procedure. Originality/value – Though this paper is certainly a comparative case study analysis, nearly identical facts and two different jurisdictions reaching separate conclusions bring us in the legal community as close as we can realistically come to quasi-experimental research. Comparative research in this area is severely lacking and sorely needed. The mechanisms identified in the French system clearly show flaws that are present in the US system.

scholarly journals Adaptations in traditional courtyard houses in Baghdad, Iraq

2017 ◽  
Vol 35 (4) ◽  
pp. 348-363 ◽  
Author(s):  
Rand H.M. Agha ◽  
John M. Kamara
Keyword(s):  
Design Methodology ◽  
Full Range ◽  
Physical Structure ◽  
Structured Interviews ◽  
Content Type ◽  
Case Study Analysis ◽  
Physical Spaces ◽  
Adaptation Model

Purpose The purpose of this paper is to investigate the adaptations that have been made to traditional courtyard houses (TCHs) in Baghdad, Iraq. The aim is to develop an understanding of various factors in the adaptation of these buildings to suit contemporary lifestyles, which will contribute to the wider field of building adaptability. Design/methodology/approach Empirical evidence was collected through case studies of 12 TCHs in the Al-Kadhimiya area of Baghdad, which involved a physical survey of buildings and semi-structured interviews with 24 occupants. Findings Case study analysis show that building adaptability involves both a change to physical spaces and also to lifestyles; with the latter being more likely when there are limitations in how much change can be made to the physical structure. Research limitations/implications The focus of this research is mainly on users’ adaptation of spaces and therefore does not consider the full range of stakeholders involved in the adaptation process. The findings also only apply to the cases considered and may not be applicable to other house types or locations. Originality/value Studies on building adaptability mostly focus on the ease of change to the building fabric, although the role of users is acknowledged. This study provides insights into the complexity and variety of changes that users can make, which are influenced by lifestyles and driven by the need for comfort. These insights are represented in an adaptation model, which can serve as a basis for further research.

Framing the role of higher education in sustainable development: a case study analysis

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Suzanna Elmassah ◽  
Marwa Biltagy ◽  
Doaa Gamal
Keyword(s):  
Higher Education ◽  
Sustainable Development ◽  
Educational Leaders ◽  
Primary Data ◽  
Study Analysis ◽  
Structured Interviews ◽  
Content Type ◽  
Case Study Analysis

Purpose Higher education institutions (HEIs) should play a fundamental role in achieving the international 2030 sustainable development (SD) agenda. Quality education is the fourth of the sustainable development goals (SDGs), and one of the targets related to this is to ensure that by 2030 all learners acquire the knowledge and skills needed to promote SD. Therefore, the SDGs provide a motive for HEIs to integrate SD concepts into their day-to-day practices. This study aims to introduce a framework for HEIs’ sustainable development assessment. Such a framework guides HEIs and educational leaders to support their countries’ commitments to achieving the SDGs. Design/methodology/approach This paper presents the results of a case study analysis of the role and successful techniques of HEIs in achieving SD in three countries, namely, Germany, Japan and Egypt. Primary data was collected by semi-structured interviews with three Cairo University officials, while secondary data was collected by reviewing the universities' official websites, reports, publications and related papers. This study introduces a novel framework for HEIs' SD analysis and assessment, which guides HEIs and educational leaders to support SD to fulfill their countries' commitments to achieving the SDGs. This framework is based on the following five categories: strategic direction and institutional working practices, supporting students, supporting university staff competencies, supporting society's stakeholders and networking and sustainable campus. Consideration is given to the potential role of HEIs to support SD in each of these areas. Findings Cairo University could learn from the novel and pioneer practices of the Leuphana University of Lüneburg, and the University of Tokyo to fill in the gaps it has in different roles. It can also put more effort into adopting the suggested higher education programs of Egypt's Vision 2030. Research limitations/implications This paper is limited to a case analysis comparing three countries, Germany, Japan and Egypt. Second, this study has not considered school education, which is equally essential in countries' SD. Practical implications HEIs can use the framework and the findings in this paper to evaluate their current roles in supporting SD, identify the gaps and take actions accordingly to address their weaknesses. Originality/value The paper compares three universities, one in each of the case study countries. It draws conclusions that identify ways in which the paper's framework and findings can guide SD practice in HEIs internationally, especially those in the developing world.

Developing an integrated framework for optimization of spatial requirements of construction equipment

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
S. Hemalattha ◽  
R. Vidjeapriya
Keyword(s):  
Construction Projects ◽  
Indoor Environment ◽  
Outdoor Environment ◽  
Building Information Modelling ◽  
Actual Structure ◽  
Content Type ◽  
Space Planning ◽  
Existing Structures ◽  
Building Information

PurposeThis study aims to develop a framework for optimizing the spatial requirements of the equipment in a construction site using a geographic information system (GIS).Design/methodology/approachAn ongoing construction project, an existing thermal powerplant in India, is considered to be the case study, and the corresponding construction activities were scheduled. The equipment spaces were defined for the scheduled activities in building information modelling (BIM), which was further imported to GIS to define the topology rules, validate and optimize the spatial requirements. The BIM simulates the indoor environment, which includes the actual structure being constructed, and the GIS helps in modelling the outdoor environment, which includes the existing structures, temporary facilitates, topography of the site, etc.; thus, this study incorporates the knowledge of BIM in a geospatial environment to obtain optimized equipment spaces for various activities.FindingsSpace in construction projects is to be considered as a resource as well as a constraint, which is to be modelled and planned according to the requirements. The integration of BIM and GIS for equipment space planning will enable precise identification of the errors in the equipment spaces defined and also result in fewer errors as possible. The integration has also eased the process of assigning the topology rules and validating the same, which otherwise is a tedious process.Originality/valueThe workspace for each activity will include the space of the equipment. But, in most of the previous works of workspace planning, only the labour space is considered, and the conflicts and congestions occurring due to the equipment were neglected. The planning of equipment spaces cannot be done based only on the indoor environment; it has to be carried out by considering the surroundings and topography of the site, which have not been researched extensively despite its importance.

International benchmarking for performance improvement in construction safety and health

2016 ◽  
Vol 23 (4) ◽  
pp. 916-936 ◽  
Author(s):  
Lance W. Saunders ◽  
Andrew P McCoy ◽  
Brian M. Kleiner ◽  
Helen Lingard ◽  
Tracy Cooke ◽  
...  
Keyword(s):  
Qualitative Data ◽  
Construction Safety ◽  
Study Data ◽  
Worker Safety ◽  
Potential Hazard ◽  
Content Type ◽  
Safety And Health ◽  
The Usa ◽  
Project Lifecycle

Purpose – The purpose of this paper is to advance knowledge on the advantages of integrating safety earlier in the construction project lifecycle. Design/methodology/approach – A case study approach is used to collect data from construction sites in the USA, which performs poorly in construction safety and health, and Australia (AU), which performs well in construction safety and health. Qualitative data are collected to determine how and when safety is considered in the project lifecycle in both countries, and then the results are benchmarked to determine the benefits of addressing safety earlier in the process. Findings – Data show that addressing a potential hazard earlier in the project lifecycle has performance benefits in terms of the level of hazard control. Research limitations/implications – The processes that are identified as possibly explaining the performance difference are just based on qualitative data from interviews. Targeted research addressing the relationship between these processes and safety outcomes is an opportunity for further research. Practical implications – The case study data are used to identify specific processes that are used in AU that might be adopted in the USA to improve performance by integrating safety earlier into the decision-making process. Social implications – This paper highlights the advantages of integrating safety as a decision factor early in the process. Worker safety is not just an issue in the construction industry, and thus the findings are applicable to all industries in which worker safety is an issue. Originality/value – This paper advances the safety in design literature by quantitatively supporting the link between when a hazard is addressed and performance. It also links the results to specific processes across countries, which advances the literature because most research in this area to data is within a single country.

scholarly journals Managing brand presence through social media: the case of UK football clubs

2014 ◽  
Vol 24 (2) ◽  
pp. 181-204 ◽  
Author(s):  
Jeff McCarthy ◽  
Jennifer Rowley ◽  
Catherine Jane Ashworth ◽  
Elke Pioch
Keyword(s):  
Social Media ◽  
Web Sites ◽  
Short Term ◽  
Content Type ◽  
Study Approach ◽  
Football Clubs ◽  
Multiple Case ◽  
Community Growth ◽  
Further Development

Purpose – The purpose of this paper is to contribute knowledge on the issues and benefits associated with managing brand presence and relationships through social media. UK football clubs are big businesses, with committed communities of fans, so are an ideal context from which to develop an understanding of the issues and challenges facing organisations as they seek to protect and promote their brand online. Design/methodology/approach – Due to the emergent nature of social media, and the criticality of the relationships between clubs and their fans, an exploratory study using a multiple case study approach was used to gather rich insights into the phenomenon. Findings – Clubs agreed that further development of social media strategies had potential to deliver interaction and engagement, community growth and belonging, traffic flow to official web sites and commercial gain. However, in developing their social media strategies they had two key concerns. The first concern was the control of the brand presence and image in social media, and how to respond to the opportunities that social media present to fans to impact on the brand. The second concern was how to strike an appropriate balance between strategies that deliver short-term revenue, and those that build longer term brand loyalty. Originality/value – This research is the first to offer insights into the issues facing organisations when developing their social media strategy.

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