Trust and commitment in supply chain management: a systematic review of literature

2020 ◽  
Vol 27 (10) ◽  
pp. 2831-2862
Author(s):  
Ratna Achuta Paluri ◽  
Aditi Mishal

PurposeTrust and commitment (T&C) among the supply chain partners in the context of supply chain management (SCM) are of interest for both researchers and practitioners. This paper analyses literature on T&C and identifies gaps for further research.Design/methodology/approachThe current literature review paper provides a comprehensive perspective on the topic using bibliometric analysis followed by a systematic review of literature. In all, 207 relevant articles were extracted from the Scopus database using the relevant key word searches. For the purpose of the systematic review, another 48 relevant papers were identified through an iterative process. Hence, 255 papers published between the years 1990–2019 were analysed for the sake of this study.FindingsA total of 15 definitions of trust, nine definitions of commitment, 13 classifications of trust, 40 antecedents of trust, six classifications of commitments, 39 consequences of trust, 11 antecedents of commitment and 15 consequences of commitment were identified and analysed. Future research directions were presented.Research limitations/implicationsThe study is limited to identifying the antecedents and consequences of T&C. A detailed framework could be developed in future research. The antecedent and consequences for T&C could be discussed in greater detail.Practical implicationsImportant implications for managers emerge from this study for building and implementing T&C, as SCM requires a thorough understanding of relationship-building skills. The discussion on the definitions of T&C, types of trust and the antecedents and consequences provides important insights for practitioners for strategy formulation. Results provide important insights and bring about greater clarity for researchers and practitioners on T&C in SCM.Originality/valueThrough rigorous analysis of the prevailing research, this paper extensively reviews literature on T&C in SCM till 2019. It summarises the current status and proposes future research directions.

Author(s):  
Youssef Hassani ◽  
Ioana Ceauşu ◽  
Adrian Iordache

AbstractEven though both researchers and practitioners propose several approaches to supply chain management research and the scientific literature shows that several methods have been implemented for supply chain management, the studies carried out have not revealed a formalized process or a clear method for supply chain integration. Indeed, there is a specific way to achieve this integration in the supply chain and there are differences in how one company does it compared to another. More recently, an alternative based on the Lean and Agile paradigms has been presented. The implementation of the Lean and Agile models to the supply chain aims to improve and simplify the production and the process of minimizing or eliminating wastes of all kinds, raise the productivity of the supply chain, increase the capability to respond quickly to unpredictable and changing customer demands and to take advantage of the uncertainty and the volatility of the market in the medium term. The main objective of this paper is to conduct an impact study on the implementation of Lean and Agile models in the supply chain, based on a review of the scientific literature concerning the models implemented to improve the productivity of the supply chain. We aim to identify and analyze the research carried out regarding the implementation of Lean and Agile models in order to improve the supply chain management, the results achieved and future research directions. Although the Lean and Agility paradigms are distinct and can be developed differently, they can be successfully integrated into a well-designed supply chain integration that involves a substantial degree of ambiguity in terms of significance and level of application across different supply chains, in order to increase the capacity to act, react and adapt to changes in demand and supply.


2019 ◽  
Vol 25 (2) ◽  
pp. 241-254 ◽  
Author(s):  
Maciel M. Queiroz ◽  
Renato Telles ◽  
Silvia H. Bonilla

Purpose This paper aims to identify, analyse and organise the literature about blockchains in supply chain management (SCM) context (blockchain–SCM integration) and proposes an agenda for future research. This study aims to shed light on what the main current blockchain applications in SCM are, what the main disruptions and challenges are in SCM because of blockchain adoption and what the future of blockchains holds in SCM. Design/methodology/approach This study followed the systematic review approach to analyse and synthesise the extant literature on blockchain–SCM integration. The review analysed 27 papers between 2008 and 2018 in peer-reviewed journals. Findings Blockchain–SCM integration is still in its infancy. Scholars and practitioners are not fully aware of the potential of blockchain technology to disrupt traditional business models. However, the electric power industry seems to have a relatively mature understanding of blockchain–SCM integration, demonstrated by the use of smart contracts. Additionally, the disintermediation provided by blockchain applications has the potential to disrupt traditional industries (e.g. health care, transportation and retail). Research limitations/implications The limitations of this study are represented mainly by the scarcity of studies on blockchain–SCM integration in leading journals and databases. Practical implications This study highlights examples of blockchain–SCM integration, emphasising the need to rethink business models to incorporate blockchain technology. Originality/value This study is the first attempt to synthesise existing publications about the blockchain–SCM integration, shedding light on the disruption caused by, and the necessity of, the SCM reconfigurations.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Tao Zhang

PurposeThe effectiveness of interorganizational governance is one of the most significant concerns of firms involved in supply chain management. Previous studies have extensively examined various interorganizational governance strategies. However, the dynamic and implementation details of interorganizational governance receive little attention, which leads to the defects of interorganizational governance literature. This study tries to explore this issue.Design/methodology/approachBased on the process and cybernetic view, this study conceptualized four interorganizational governance processes and their respective critical activities to capture the dynamic and implementation details of interorganizational governance. Furthermore, this study investigated the mapping of governance strategies into different critical activities, which unveil the various manifestations of governance strategies across these critical activities.FindingsFour interorganizational governance processes and their respective critical activities would overarch the dynamic and implementation details of governance strategies. Furthermore, various governance strategies also would have different manifestations across the critical activities of the four processes.Originality/valueThis paper fills the gaps in interorganizational governance literature in which the dynamic details of governance strategies are unclear. The new conceptualization provides a new paradigm for researchers to zoom in on the subtle dynamics of interorganizational governance. The new conceptualization indicates a few promising future research directions.


2021 ◽  
Vol 9 (1) ◽  
Author(s):  
Pervez Akhtar ◽  
Nora Azima ◽  
Abdul Ghafar ◽  
Shahab Ud Din

Blockchain technology, as a distributed digital ledger technology that ensures traceability, security, and transparency is displaying potential for easing some comprehensive supply chain problems. Scholars have started analyzing systematically the potential benefits and effects of block-chain on numerous activities of an organization. This paper presents the barricades in the adoption of blockchain technology in supply chain management. The potential benefits of blockchain adoption such as quality, cost, speed, transparency, durability, and immutability are also discussed in this paper. We present the early literature discussing the use of blockchain in the field of the supply chain to enhance accountability and transparency. This study explains the several mechanisms by which supply chain managers can prepare their organizational structure to adopt the latest technology. It further highlights the mechanisms to achieve supply chain objectives. Part of this paper also discusses how blockchains, a potentially disruptive solution that is on its early evolution, can overcome several potential barricades. Future research directions are proposed which can further provide insights into overcoming barriers and adoption of blockchain technology in the field of supply chain management.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Bingfeng Bai ◽  
Junjun Gao ◽  
Yang Lv

Purpose This paper aims to assess the links among these demand chain constructs by conducting a full-scale systematic review of all demand chain management (DCM) literature reviews published in marketing and operations management journals from 2013 to 2020. Marketing and supply chain management are central to DCM; thus, this study briefly describes the contributions to knowledge provided by the papers contained in this issue. In addition, some additional areas of research in which the DCM can be gainfully deployed are outlined. Design/methodology/approach This paper makes a systematic literature review of 70 literature samples by means of content analysis and comprehensive analysis. These approaches guarantee a replicable, rigorous and transparent research process and minimize researcher bias. The analytical categories required for the content analysis are defined along the constructs of marketing and supply chain management. Findings As can be expected, this paper highlights the key role of the two constructs in the strategy of DCM. In this light, the paper claims to provide evidence of a link between the constructs of marketing and supply chain management. This paper reviews the connotation of DCM through literature review, distinguishes the relationship between DCM and supply chain management from a strategic management perspective and discusses the future research direction. Research limitations/implications This study assesses the link between the strategic constructs of marketing and supply chain management through research embedded in literature reviews, pinpointing research gaps and potential future research directions in the field. Contributing to DCM theory building, a thorough review provides qualitative comparison of the link between marketing and supply chain management. Originality/value Although some literature reviews have been conducted in the past on the constructs of DCM, no full review of literature reviews aiming to test a strategic theoretical link in the demand chain related to supply chain and marketing.


2018 ◽  
Vol 2018 (1) ◽  
pp. 14768
Author(s):  
Kevin Dooley ◽  
Jury Gualandris ◽  
David Graham Hyatt ◽  
Jonathan Johnson ◽  
Robert D Klassen ◽  
...  

2014 ◽  
Vol 2014 ◽  
pp. 1-7 ◽  
Author(s):  
Xiang Li

There has been consensus that logistics as well as supply chain management is a vital research field, yet with few literature reviews on this topic. This paper sets out to propose some hot issues in the current research, through a review of related literature from the perspective of operations management. In addition, we generate some insights and future research directions in this field.


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