Process management framework for chemical waste treatment laboratories

2019 ◽  
Vol 26 (2) ◽  
pp. 447-462
Author(s):  
Alexandre Bevilacqua Leoneti ◽  
Danilo Vitorino dos Santos ◽  
Renato Santos da Silva ◽  
Alessandra Henriques Ferreira ◽  
Adriano César Pimenta ◽  
...  
Keyword(s):  
Operations Management ◽  
Process Management ◽  
Waste Treatment ◽  
Management Tool ◽  
Chemical Waste ◽  
Management Tools ◽  
Content Type ◽  
Management Framework ◽  
Chemical Wastes ◽  
Comprehensive Classification

Purpose The purpose of this paper is to propose a process management framework for Chemical Waste Treatment Laboratories (CWTL) that can be used as a management tool to identify and manage critical process. Design/methodology/approach Proposition of a generic classification for categories of chemical waste; use of the ABC analysis as a tool for analysis of priority in relation to the inputs of an CWTL; use of the process matrix (variety vs volume) to identify the key resources required to perform the activities of a CWTL; and use of mapping process techniques to map the processes defined and calculate times. Findings The proposed framework was applied to a CWTL at University of São Paulo, Brazil, and showed that the high variability of demand is a significant factor in the management of this laboratory, requiring processes that are flexible to meet this demand. The results showed that the applicability of the production and operations management theories within the scope of process management of CWTLs, proved to be useful tools for improving the treatment efficiency of chemical waste in these facilities. Originality/value The novelty of this work is in the fact of using production and operations management tools in the management of CWTLs to propose diagnoses to improve the management of their processes. The proposition of a comprehensive classification for chemical wastes generated in CWTLs is also highlighted.

scholarly journals Operations management body of knowledge and its relevance to manufacturing and service organizations

2018 ◽  
Vol 25 (4) ◽  
pp. 373-389 ◽  
Author(s):  
Jurandir Peinado ◽  
Alexandre Reis Graeml ◽  
Fernando Vianna
Keyword(s):  
Operations Management ◽  
Lean Manufacturing ◽  
Process Management ◽  
Work Organization ◽  
The Body ◽  
Service Organizations ◽  
Manufacturing Companies ◽  
Content Type ◽  
Service Companies ◽  
Body Of Knowledge

Purpose The purpose of this paper is to assess the differences in importance assigned by manufacturing or service organizations to topics related to operations management and its attendant body of knowledge. Design/methodology/approach The authors did this by cataloguing and analyzing vacancy announcements related to operations management, presented by manufacturing and services companies in major Brazilian human resources websites. Findings The results show that manufacturing companies primarily hire personnel with skills in routine process management, quality management, lean manufacturing, ergonomics and work organization. Service companies generally seek professionals with knowledge and experience in logistics, supply chain management and project management. Research limitations/implications This study presents some limitations that reduce the power of its conclusions. There is some degree of subjectivity in the interpretation of the contents of the analyzed ads. In order to reduce this problem, the authors who did the tabulation of data marked the situations for which there were some doubts about the classification, discussing them with the other author, until they reached a consensus on the best way to classify each one. Originality/value The discussion about the importance assigned by manufacturing and service companies to the topics of operations management is crucial for not only the results obtained, but also to stimulate the debate on topics that comprise or should comprise the body of knowledge of operations management, and the way they are incorporated into business practice. This provides an additional opportunity to reflect on the potential of operations management in supporting business managers now and in the future.

Factors influencing Midwestern grain farmers’ use of risk management tools

2019 ◽  
Vol 79 (2) ◽  
pp. 192-203
Author(s):  
Brian K. Coffey ◽  
Ted C. Schroeder
Keyword(s):  
Risk Management ◽  
Management Practices ◽  
Mail Survey ◽  
Management Tool ◽  
Farm Size ◽  
Management Tools ◽  
Content Type ◽  
Multinomial Logit Regression ◽  
Decision Choices ◽  
Grain Farmers

PurposeThe purpose of this paper is to identify the relationships between grain farm and farmer profiles and their respective choices to use forward pricing techniques and revenue protection crop insurance to manage risk.Design/methodology/approachAn e-mail survey of Midwestern grain farmers elicited farmer demographic information, farm profile, risk attitudes and farmer use of forward pricing and revenue protection insurance. Responses regarding use of risk management tools were compiled as choices to use possible bundles of tools to account for simultaneous nature of the decision. Choices to use bundles of tools were used as the independent variable categories in a multinomial logit regression. Regressors were relevant data collected from the survey.FindingsFarm size, using a market advisory service, and being a technology adopter are the most important factors in predicting risk management tool use by grain farmers. Farmers tend to use forward pricing and revenue protection insurance in combination. Large farms are more likely to use forward pricing tools.Practical implicationsResults provide researchers, extension professionals and risk management specialists with a current understanding of how farm and farmer characteristics relate to use of risk management tools. The authors also elaborate on findings to provide guidance for future risk management research.Originality/valueThe survey covered 9 Midwestern states and 648 grain farmers. The survey results update understanding of grain farmers’ risk management practices. The empirical approach treats risk management decisions to use available tools as simultaneous, which recent literature suggests is more appropriate than earlier approaches.

Paradigms in business process management specifications: a critical overview

2019 ◽  
Vol 25 (5) ◽  
pp. 1040-1069 ◽  
Author(s):  
Panos T. Chountalas ◽  
Athanasios G. Lagodimos
Keyword(s):  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Management Tool ◽  
Total Quality ◽  
Content Type ◽  
Scholarly Publications ◽  
Common Framework ◽  
Management Paradigms ◽  
Critical Overview

Purpose Despite its popularity, business process management (BPM) is not unequivocally defined, but obtains different forms with varying specifications. This paper presents a critical overview of BPM, as it appears within four dominant management paradigms: total quality management, standardized management systems, business process reengineering and Six Sigma. The purpose of this paper is to explore BPM specifications and compare the BPM implementation potential under each paradigm. Design/methodology/approach This is based on the analysis of a large number of highly cited scholarly publications. In order to identify the nature of BPM within each paradigm, a common framework for comparison is first established and then, for each paradigm, BPM is analyzed according to the main parameters of this framework. Findings Many differences among various BPM forms are paradigm driven. So, the approach adopted by each paradigm (i.e. individual-process or systemic approach) affects the scope and role of BPM. The principles of each paradigm directly affect the attributes assigned to BPM. Despite of important differences, the structure of BPM within all paradigms conforms to the stages of the classical BPM lifecycle. However, each paradigm assigns different weights to each stage and also displays different levels of BPM implementability. Originality/value The paper presents a first systematic comparison of BPM specifications for the dominant management paradigms primarily deployed. It thus explains why many attributes originating from the paradigms have crept into the general BPM specifications. This work can be considered as a step toward defining the core attributes of a paradigm-independent BPM model, thus enhancing its application scope as an invaluable management tool.

An analysis of risk management tools utilized by Illinois farmers

2014 ◽  
Vol 74 (1) ◽  
pp. 69-86 ◽  
Author(s):  
Kerry Tudor ◽  
Aslihan Spaulding ◽  
Kayla D. Roy ◽  
Randy Winter
Keyword(s):  
Cluster Analysis ◽  
Risk Management ◽  
Logistic Regression ◽  
Multinomial Logistic Regression ◽  
Risk Attitude ◽  
Management Tool ◽  
Management Service ◽  
Perceived Effectiveness ◽  
Management Tools ◽  
Content Type

Purpose – The purpose of this paper is to investigate the relationships among choice of risk management tools, perceived effectiveness of risk management tools, self-reported risk attitude, and farm and farmer characteristics. Design/methodology/approach – A mail survey was used to collect information about utilization of risk management tools, perceived effectiveness of risk management tools, and factors that could influence choice of risk management tools by Illinois farmers. Cluster analysis, one-way ANOVA, χ2 tests of independence, and multinomial logistic regression were utilized to detect possible relationships among choice of risk management tools, perceived effectiveness of risk management tools, self-reported risk attitude, and farm and farmer characteristics. Findings – Multinomial logistic regression analysis revealed that age and gross farm income (GFI) were the strongest predictors of the risk management tool utilization group to which an individual would be assigned. The number of risk management tools utilized decreased with age but increased with GFI. Neither self-reported risk attitude nor education was a significant independent variable in the multinomial logistic regression model, but both were strongly impacted by age. Younger farmers with higher GFI were the most likely users of hedging. Research limitations/implications – The results of this study provide support for the idea that farmers who are better able to generate revenue are better able to manage risk, but the direction of causality was not investigated. Practical implications – Risk management service providers could benefit from this study as a benchmark for understanding their current and potential farmer clients’ risk management strategies. Originality/value – This study used cluster analysis and multinomial logistic regression to address the complexity of decisions regarding multiple risk management tools. The number of tools utilized by individuals was investigated.

An activity-based costing approach for detecting inefficiencies of healthcare processes

2015 ◽  
Vol 21 (1) ◽  
pp. 55-79 ◽  
Author(s):  
Lorella Cannavacciuolo ◽  
Maddalena Illario ◽  
Adelaide Ippolito ◽  
Cristina Ponsiglione
Keyword(s):  
Process Management ◽  
University Hospital ◽  
Management Tool ◽  
Accounting System ◽  
Methodological Framework ◽  
Activity Based Costing ◽  
Healthcare Organizations ◽  
Significant Information ◽  
Content Type

Purpose – The purpose of this paper is to set out a methodological framework to investigate how the integration of an activity-based costing (ABC) logic into the pre-existent accounting system supports healthcare organizations in identifying the inefficiencies related to their diagnostic therapeutic pathways (DTP) and related reengineering interventions. Design/methodology/approach – The BPM-ABC methodological framework has been applied to the case of a specific surgery pathway, at the Orthopaedic Division of a University Hospital in Italy. Findings – The case-study described in the paper points out: first, how the Business Process Management (BPM)-ABC methodology is able to produce significant information about consumed resources and the costs of the activities, useful to highlight opportunities for DTPs improvement; second, the barriers related to a pre-existing accounting system based on cost centres that can hinder the implementation of the BPM-ABC model. Practical implications – The case study points out the role of the ABC as a management tool for supporting decision-making processes. The ABC allows inferring information for two purposes. First, ABC supports a cost containment process as it allows highlighting the most cost-consuming activities and resources. Second, the ABC allows identifying reengineering paths, distinguishing between incremental and radical ones. Originality/value – This study represents a remarkable reference raising the awareness of the pivotal role accounting systems play in the management of the organizational processes.

A-CAT’S health: operational parameters

2016 ◽  
Vol 6 (1) ◽  
pp. 1-10
Author(s):  
Jitendra Sharma
Keyword(s):  
Process Parameters ◽  
Operations Management ◽  
Capacity Planning ◽  
Process Management ◽  
Process Analysis ◽  
Utilization Efficiency ◽  
Voltage Regulators ◽  
Management Process ◽  
Content Type ◽  
Wide Range

Subject area Operations management. Study level/applicability This case can be used in a core course in production and operation management; process management and courses like design and planning of operations at the graduate level, preferably during or after the basic operations module of the course. The case focuses on the use of a process analysis that decomposes the problem into a number of easily solvable sub-problems, each of which could be distinctly analyzed and solved. The case can also be effectively utilized in elective courses on process reengineering, concurrent engineering/management, process management, capacity planning, etc. Ideally, this case can be discussed for 75 to 90 minutes. Case overview The case describes the situation facing the operations supervisor, Sunil Mehta, of A-CAT Corp. in Vidarbha Region, Maharashtra, India. A-CAT Corp. was a mid-sized manufacturer and distributor of domestic electrical appliances, largely catering to the price-sensitive rural population. The firm operated two medium-sized facilities in one of the remote districts in Vidarbha, and these manufacturing units had been in operation since 1986. A-CAT manufactured a relatively wide range of electrical appliances for household use. Typical products from its stable included TV signal boosters, transformers, FM radio kits, electronic ballasts, battery chargers, voltage regulators, etc. The voltage regulators manufactured by A-CAT were used for many different purposes, although the focus was on its flagship product, VR500. The issue at hand for Sunil Mehta, operations supervisor at A-CAT, was to get data and act right; more often than not, this boiled down to critical information which everyone in the firm kept collecting but were too busy to use and utilize. The challenge was to select the right kind of data needed from the data-deluge that the company had in their databases. The eluding objective was to use it for the betterment of the firm. The challenge was to utilize the data that the workers and other operators kept logging in and, in the process of doing so, came up with some solutions to the problems faced on the operational front. Expected learning outcomes The case teaching and learning objectives are as following: to grasp the basics of process and process parameters; to understand the interrelationship between capacity, utilization, efficiency and productivity of a process; and to carry out process capacity analysis in assessing the performance of the firm on different metric drivers. The case also provides a very good foundation for understanding process parameters in a simple and lucid manner. To make right computations and not to use the terms and terminology in “cook book” or “strait jacketed” manner, students need to realize the parameters and their understanding changes from situation to situation. Supplementary materials Teaching notes are available for educators only. Please contact your library to gain login details or email [email protected] to request teaching notes. Subject code CSS 9: Operations and Logistics.

scholarly journals Derivative products and innovation in Islamic finance

2014 ◽  
Vol 7 (3) ◽  
pp. 242-257 ◽  
Author(s):  
Seng Kiong Kok ◽  
Gianluigi Giorgioni ◽  
Jason Laws
Keyword(s):  
Risk Management ◽  
Risk Sharing ◽  
Supervisory Board ◽  
Management Tool ◽  
Islamic Finance ◽  
Management Tools ◽  
Content Type ◽  
Risk Transfer ◽  
Financial Framework ◽  
The Creation

Purpose – The purpose of this paper is to highlight the possibility of structuring an Islamic option which includes an element of risk sharing as opposed to risk transfer. Design/methodology/approach – The approach adopted in this research involved a combination of a wa’ad (promise) and murabaha (cost plus sale) and examining if they could form a risk-sharing Islamic option. The payoffs were assumed to be dependent on bi-period outcomes. Findings – The paper attempted to create a hybrid risk-sharing option by combining elements of both wa’ad (promise) and murabaha (cost plus sale). The results yielded are dependent on the eventual direction of the market (in-the-money, at-the-money and out-the-money). While the results are not definitive, they do provide arguments for the adoption of a risk-sharing, as opposed to a risk-transfer, methodology when it comes to structuring risk management instruments. Research limitations/implications – One of the major limitations of this research is the inability to assess the Shariah compliance of the proposed instrument. Shariah compliance is determined by a Shariah Supervisory Board, and every effort has been made to ensure that Shariah financial principles are adhered to in the creation of this structure. Practical implications – The structure provides some interest arguments in the creation of risk management tools under a Shariah financial framework. The structure illustrates the benefits of having a risk-sharing mode over the conventional risk-transfer stances of most risk management tools. Originality/value – The paper offers a new way of structuring a risk management tool in Islamic finance. It explores the highly debated area of derivatives in Islamic finance and proposes a new way of creating a risk management tool that involves some elements of risk sharing.

scholarly journals PENGELOLAAN LIMBAH KIMIA DI LABORATORIUM KIMIA PMIPA FKIP UNRAM

2016 ◽  
Vol 11 (2) ◽  
Author(s):  
Lalu Sulman ◽  
Jono Irawan
Keyword(s):  
Waste Management ◽  
Operating Procedure ◽  
Waste Treatment ◽  
Standard Operating Procedure ◽  
Chemistry Laboratory ◽  
Chemical Contamination ◽  
Chemical Waste ◽  
Standard Operating ◽  
Chemical Wastes ◽  
The Right

Abstrak: Limbah bahan kimia baik sisa praktikum maupun bahan kedaluarsa di Laboratorium Kimia PMIPA FKIP Universitas Mataram perlu dikaji secara mendalam, sehingga dapat ditemukan solusi bagaimana cara pengelolaan yang tepat. Untuk menemukan formula pengelolaan yang tepat diperlukan pengkajian tentang: identifikasi penyebab timbulnya limbah bahan kimia, perhitungan jumlah limbah, mekanisme pengolahan dan pembuangan ke lingkungan. Kuantitas limbah bahan kimia dan teknik pengelolaannya menjadi indikator seberapa baik tata kelola limbah. Tujuannya adalah untuk menemukan solusi dalam pengelolaan limbah bahan kimia, sehingga dapat dijadikan dasar/pedoman dalam upaya minimalisasi potensi limbah baik pada penanganan di gudang maupun pengurangan kuantitas limbah yang dihasilkan dari kegiatan praktikum di laboratorium PMIPA FKIP Universitas Mataram. Teknik dokumentasi yang digunakan dalam pengelolaan dapat diperoleh beberapa hal, yaitu: (1) limbah bahan kimia berasal dari sisa pembuatan larutan, sisa praktikum, hasil pencucian alat, dan bahan kedaluarsa. (2). Penurunan jumlah bahan kimia yang disimpan  di  gudang  sebesar  18,5 %  dari  total  persediaan,  sedangkan jumlah bahan penyebab limbah B3 berkurang 29%. (3) Diperlukan teknik pengolahan limbah bahan kimia tersebut sebelum dibuang ke lingkungan. (4) Rekomendasi usulan  amandemen S.O.P Perencanaan, Penerimaan Bahan, Audit Gudang sehingga pencegahan pencemaran bahan kimia. Kata kunci : Bahan kimia,  Pengelolaan limbah, MSDS, Incompatibility, Standard   Operating   Procedure (S.O.P)Abstract: Hazardous chemicals and materials practicum good rest expiry Chemistry Laboratory, University of Mataram PMIPA FKIP needs to be studied in depth, so as to find solutions on how to appropriate management. To find the right formula management studies are necessary regarding: the identification of the causes of chemical wastes, the calculation of the amount of waste, treatment and disposal mechanisms to the environment. The quantity of chemicals and waste management techniques to be an indicator of how well the governance of waste. The goal is to find a solution in the management of chemical waste, so it can be used as the basis / guidelines in an effort to minimize the potential for waste both in handling in the warehouse as well as a reduction in the quantity of waste generated from laboratory experiments PMIPA FKIP University of Mataram. Techniques used in the management of documentation may be obtained several ways, namely: (1) chemical wastes coming from the rest of the preparation of the solution, the rest of the lab, the results of the washing apparatus, and outdated materials. (2). Decrease the amount of chemicals stored in the warehouses of 18.5% of the total inventory, while the amount of material cause of the B3 waste is reduced by 29%. (3) Required waste processing techniques such chemicals before being discharged into the environment. (4) Recommendations proposed amendments S.O.P Planning, Reception Materials, Audit Vault so that the prevention of chemical contamination. Keywords: Chemicals, Waste management, MSDS, Incompatibility, Standard Operating Procedure (S.O.P)

Redefining quality in terms of value, risk and cost: a literature review

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nigel P. Grigg
Keyword(s):  
Quality Management ◽  
Literature Review ◽  
Operations Management ◽  
Management Problem ◽  
Management Tools ◽  
Content Type ◽  
Value Stream ◽  
Relative Contribution ◽  
Product Service ◽  
Temporal Graphs

PurposeThe purpose of this paper is to present a literature review demonstrating that quality and its management are increasingly definable as a balancing act between value, risk and cost throughout the value stream, from product/service design to production and delivery, and purchaser decision-making. An original framework is presented showing this interplay across the value stream, referred to as the QVRC framework.Design/methodology/approachContent analysis is combined with bibliometric analytics, displayed via temporal graphs and citation networks. Reviewed literature is transdisciplinary, encompassing marketing, operations/quality and psychology sources. Core quality management methodologies are positioned on the framework illustrating their relative contribution to value, risk and cost management.FindingsThe QVRC framework is developed, and used as a basis for classifying models and methodologies associated with quality management. A set of propositions are developed, which, together with the framework, set an agenda for further research.Research limitations/implicationsNo literature review can capture the richness of discourses on terms as pervasive as value, risk and cost. This paper aims to present a systematic and reliable sampling of such literature.Practical implicationsThe resulting model can be applied to management tools, and to products and services.Originality/valueResearchers, particularly in marketing, have developed models of value, risk and cost in terms of products and services. However, delivering products that provide the appropriate value, risk and cost trade-off is an operations management problem. This is the first paper to combine value, risk and cost across the value stream showing how this interplay extends beyond product.

scholarly journals A maturity model for the servitization of product-centric companies

2020 ◽  
Vol 31 (4) ◽  
pp. 775-797
Author(s):  
Federico Adrodegari ◽  
Nicola Saccani
Keyword(s):  
Performance Management ◽  
Design Methodology ◽  
Process Management ◽  
Measurement Scale ◽  
Maturity Model ◽  
Dimensional Approach ◽  
Management Tools ◽  
Model Application ◽  
Content Type ◽  
Forklift Truck

PurposeThe purpose of this paper is to contribute to the understanding of the servitization phenomenon of product-centric companies, by identifying the resources, capabilities and organizational aspects needed to successfully deploy a servitized business model (BM).Design/methodology/approachBy adopting a literature-based approach, this paper develops a servitization maturity model (SeMM) aimed at assessing and positioning companies in the servitization journey. The paper also illustrates the model application to two small and medium-sized enterprises (SMEs), a machinery and a forklift truck company.FindingsThe SeMM identifies a set of 85 critical requirements that are used to evaluate the servitization level of product-centric companies, through a specific five-stage measurement scale. The requirements are categorized into: five maturity dimensions (organizational approach, process management, performance management, tools, capabilities) and nine BM Canvas components. The empirical application exemplifies how the SeMM can support managers in identifying and bridging the gaps in their servitization journey.Originality/valueThe SeMM adopts an original bi-dimensional approach and provides an operationalization of the servitization process through the identification of specific critical requirements framed on established BM and maturity dimensions taken from the literature. Moreover, the model responds to a call for research to develop practitioner-oriented tools and guidelines to support the servitization process, in particular for SMEs, and to the need to go beyond to measures of servitization based on indicators about number of services offered or their turnover.

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