The impetus for accessible electronic and information technology was driven by federal initiatives with the objective of “bridging the digital divide” (U. S. Department of Commerce, National Telecommunications and Information Administration, 2000). This initiative focused on improving quality and longevity of life, addressing social disparities, promoting small businesses, and providing educational opportunities, among others. As an outgrowth of this initiative, the concept of building an “information society for all” was promoted in the form of universal usability of all electronic and information technology. The long-term goal was to ensure that no one was left behind in terms of inaccessible electronic and information technology. In 1998, congress amended the Rehabilitation Act of 19731 with section 508 to require federal agencies to make electronic and information technology accessible to people with disabilities. Section 508 was enacted to eliminate barriers in electronic and information technology, make available new opportunities for people with disabilities, and encourage the development of technologies that will help achieve these goals (www.section508.gov). The law applies to all federal agencies when they develop, procure, maintain, or use electronic and information technology. Under section 508, agencies must give disabled federal government employees and citizens access to information that is comparable to the access available to others without disabilities.
Evaluating Information Technology Strategic Planning Process: Lesson Learnt from Bruneian Small Businesses