Factors in an end user security expertise instrument

2017 ◽  
Vol 25 (2) ◽  
pp. 190-205 ◽  
Author(s):  
Prashanth Rajivan ◽  
Pablo Moriano ◽  
Timothy Kelley ◽  
L. Jean Camp

Purpose The purpose of this study is to identify factors that determine computer and security expertise in end users. They can be significant determinants of human behaviour and interactions in the security and privacy context. Standardized, externally valid instruments for measuring end-user security expertise are non-existent. Design/methodology/approach A questionnaire encompassing skills and knowledge-based questions was developed to identify critical factors that constitute expertise in end users. Exploratory factor analysis was applied on the results from 898 participants from a wide range of populations. Cluster analysis was applied to characterize the relationship between computer and security expertise. Ordered logistic regression models were applied to measure efficacy of the proposed security and computing factors in predicting user comprehension of security concepts: phishing and certificates. Findings There are levels to peoples’ computer and security expertise that could be reasonably measured and operationalized. Four factors that constitute computer security-related skills and knowledge are, namely, basic computer skills, advanced computer skills, security knowledge and advanced security skills, and these are identified as determinants of computer expertise. Practical implications Findings from this work can be used to guide the design of security interfaces such that it caters to people with different expertise levels and does not force users to exercise more cognitive processes than required. Originality/value This work identified four factors that constitute security expertise in end users. Findings from this work were integrated to propose a framework called Security SRK for guiding further research on security expertise. This work posits that security expertise instrument for end user should measure three cognitive dimensions: security skills, rules and knowledge.

Author(s):  
Mohannad Alahmadi ◽  
Peter Pocta ◽  
Hugh Melvin

Web Real-Time Communication (WebRTC) combines a set of standards and technologies to enable high-quality audio, video, and auxiliary data exchange in web browsers and mobile applications. It enables peer-to-peer multimedia sessions over IP networks without the need for additional plugins. The Opus codec, which is deployed as the default audio codec for speech and music streaming in WebRTC, supports a wide range of bitrates. This range of bitrates covers narrowband, wideband, and super-wideband up to fullband bandwidths. Users of IP-based telephony always demand high-quality audio. In addition to users’ expectation, their emotional state, content type, and many other psychological factors; network quality of service; and distortions introduced at the end terminals could determine their quality of experience. To measure the quality experienced by the end user for voice transmission service, the E-model standardized in the ITU-T Rec. G.107 (a narrowband version), ITU-T Rec. G.107.1 (a wideband version), and the most recent ITU-T Rec. G.107.2 extension for the super-wideband E-model can be used. In this work, we present a quality of experience model built on the E-model to measure the impact of coding and packet loss to assess the quality perceived by the end user in WebRTC speech applications. Based on the computed Mean Opinion Score, a real-time adaptive codec parameter switching mechanism is used to switch to the most optimum codec bitrate under the present network conditions. We present the evaluation results to show the effectiveness of the proposed approach when compared with the default codec configuration in WebRTC.


2019 ◽  
Vol 13 (3) ◽  
pp. 648-664 ◽  
Author(s):  
Juan Maria Sagarna Garcia ◽  
David Pereira Jerez

Purpose The purpose of this paper is to provide insights about the approaches and techniques of professionals that nowadays are designing Digital Products and Services (DPS) in the European agriculture. The emphasis is paid on the integration of end-users and participatory approaches such as agile, considering its current influence. Design/methodology/approach A survey was conducted to professionals of businesses and entities from 14 European countries. A balanced sample of replies was achieved between private–public background, size of the business or experience of experts. Afterwards, the collection of answers and the opinions of professionals were compared with the state of the art referred in the literature. It allowed checking its soundness and critically discusses the results. Findings From the raw analysis of responses, professionals show awareness about the importance of end-user involvement and they are eager to incorporate innovative farmers and early adopters to collect the best requirements for products and services. They also declare knowledge and uptake in their companies of new approaches, such as agile. Confronting results with literature, the discussion highlights some inconsistencies and possibilities for leveraging. Types of end-users considered should be enlarged. Their superficial participation must also be avoided. Originality/value There is a lack of research on procedures for projects in agro-food sector. Due to the momentum in the digital transformation of agriculture, there are many project teams working in developing DPS and are relevant to discuss about proper methodologies for improving success.


2019 ◽  
Vol 13 (2) ◽  
pp. 92-100 ◽  
Author(s):  
Rachel Proffitt ◽  
Stephanie Glegg ◽  
Danielle Levac ◽  
Belinda Lange

Purpose Despite increasing evidence for the effectiveness of off-the-shelf and rehabilitation-specific active video games (AVGs) and virtual reality (VR) systems for rehabilitation, clinical uptake remains poor. A better match between VR/AVG system capabilities and client/therapist needs, through improved end-user involvement (UI) in VR/AVG implementation research, may increase uptake of this technology. The purpose of this paper is to review four case examples from the authors’ collective experience of including end users in VR/AVG research to identify common benefits, challenges and lessons learned. Design/methodology/approach The authors apply knowledge and lessons learned from the four cases to make recommendations for subsequent user-engaged research design and methods, including evaluation of the impact of end UI. Findings A better match between VR/AVG system capabilities and client/therapist needs leads to improved end UI in all stages of VR/AVG implementation research. There are common benefits of increasing buy-in and soliciting early on the knowledge and skills of therapists as well as input from the ultimate end users: people participating in rehabilitation. Most settings have the challenges of balancing the technology requirements with the needs and goals of the practice setting and of the end users. Research limitations/implications Increasing end UI in VR/AVG implementation research may address issues related to poor clinical uptake. In the VR/AVG context, end users can be therapists, clients or technology developers/engineers. This paper presented four case scenarios describing the implementation of different VR/AVG systems and involving a variety of populations, end users and settings. Originality/value The set of recommendations for subsequent user-engaged research design and methods span the process of development, research and implementation. The authors hope that these recommendations will foster collaborations across disciplines, encourage researchers and therapists to adopt VR/AVGs more readily, and lead to efficacious and effective treatment approaches for rehabilitation clients.


2020 ◽  
Vol 10 (4) ◽  
pp. 567-583
Author(s):  
Arinola Adefila ◽  
Amal Abuzeinab ◽  
Timothy Whitehead ◽  
Muyiwa Oyinlola

PurposeThis paper develops a novel user-acceptance model for circular solutions to housing design. The model has been systematically developed from a case study of an upcycled plastic bottle building in a low-income community in Nigeria. It is common practice to use participatory approaches to consult end users in communities, typically after design concepts have been proposed and conceptualised. However, this often leads to critical socio-cultural or usability elements being overlooked and the design being substandard. Therefore, this paper develops a robust model for designers, specialists and activists involved in construction that can be used during all phases of a project. This approach demonstrates that user needs should be considered before building designs and plans are generated, providing a greater frame of reference for practitioners, consultants and end users. Enabling the integration of holistic needs of the community and the development of circular design solution.Design/methodology/approachA case study methodology has been employed to develop this model, uses appreciative inquiry methodology. This includes multiple methods to capture end users’ perception: focus groups, interactions with the local community and self-recorded comments. This case study is part of a broader research project to develop replicable low-cost self-sufficient homes utilising local capacity using upcycled, locally available materials.FindingsThe findings identify the challenges associated with designing circular solution housing without a robust understanding of interrelated factors, which ensure sustainability and user acceptance. The conclusions demonstrate why essential socio-cultural factors, usually unrelated to technical development, should be understood and contextualised when designing sustainable solutions in low/middle-income communities. The authors argue that without this holistic approach, undesirable consequences may arise, often leading to more significant challenges. Instead of referring to multiple frameworks, this distinctive model can be used to evaluate user acceptance for low-cost housing in particular and other dimensions of circular solution design that involve end-user acceptance. The model blends circular solution dimensions with user-acceptance concerns offering a guide that considers essential features that are both user-friendly and pragmatic, such as utility, technological innovation and functionality as well as their intersectionality.Research limitations/implicationsThe research relied on a single case study, which focussed on end-user engagement of upcycling waste materials as an application of circular solutions. The model will contribute to developing socially accepted circular solutions taking into consideration local context factors.Originality/valueThe paper is proposing a model for user acceptance of circular construction materials relevant to low- and middle-income countries (LMICs).


Kybernetes ◽  
2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Liudmila Ivanovna Khoruzhy ◽  
Roman Petrovich Bulyga ◽  
Olga Yuryevna Voronkova ◽  
Lidia Vladimirovna Vasyutkina ◽  
Natalya Ryafikovna Saenko ◽  
...  

PurposeNowadays, cloud platforms are used in many fields, including e-commerce, web applications, data storage, healthcare, gaming, mobile social networks, etc. However, security and privacy are still two significant concerns in this area. The target of this paper is to present a system for trust management in industrial cloud computing using the multi-criteria decision making (MCDM) approach. MCDM techniques have been developed to accommodate a wide range of applications. As a result, hundreds of approaches have been generated with even minor variations on current approaches spawning new study fields.Design/methodology/approachCloud computing provides a fully scalable, accessible and flexible computing platform for various applications. Due to the multiple applications that cloud computing has found in numerous life features, users and providers have considered providing security in cloud communications. Due to its distributive nature, dynamic space and lack of transparency in performing cloud computing, it faces many challenges in providing security. For security improvement, trust management can play a very influential role. This paper proposes a generic analytical methodology that uses a series of assessment criteria to evaluate current trust management testing prototypes in industrial cloud computing and related fields. The authors utilize a MCDM approach in the present article. Due to the multi-dimensionality of the sustainability objective and the complexities of socio-economic and biophysical processes, MCDM approaches have become progressively common in decision-making for sustainable energy.FindingsThe results of comparing and evaluating the performance of this model show its ability to manage trust and the ability to adapt to changes in the behavior of service providers quickly. Using a simulation, all results are confirmed. The results of simulations and evaluation of the present paper indicate that the proposed model provides a more accurate evaluation of the credibility of cloud service providers than other models.Practical implicationsThe number of cloud services and customers is vast and extremely competitive in cloud environments, where novel cloud services and customers can join at any time, while others can withdraw whenever they want. Because of cloud services' highly dynamic and dispersed design, trust management mechanisms must be highly flexible to obtain feedback and update trust outcomes as quickly as possible. The model presented in this article tries to improve users' trust in the cloud industry.Originality/valueUsing a method (MCDM) to find the best trust management solution based on user experience in industrial cloud computing is the novelty of this paper.


2016 ◽  
Vol 17 (2) ◽  
pp. 70-74
Author(s):  
Marc Horwitz ◽  
Claire Hall ◽  
Bradley Phipps

Purpose To discuss the US Commodity Futures Trading Commission’s (CFTC’s) final rule regarding margin for uncleared swaps (the CFTC margin rule) and an interim final rule exempting non-financial and certain other end-users who are eligible for the end-user clearing exception from the scope of the CFTC margin rule, both adopted in December 2015. Design/methodology/approach Compares the CFTC margin rule to the similar “Bank margin rule”; explains what trades and types of entities are covered, the treatment of inter-affiliate swaps, the initial margin and the variation margin requirements, the types of collateral that can be posted, the required documentation, how netting is applied, the custodian requirements and the compliance dates. Findings The margin rules apply to uncleared swaps including cross-currency swaps, non-deliverable foreign exchange forwards and currency options. Exempt foreign exchange swaps and deliverable foreign exchange forwards are not required to be margined. Non-financial end-users who rely on the end-user exception are exempt from margin requirements. Originality/value Practical guidance from experienced financial services lawyers.


2015 ◽  
Vol 43 (4) ◽  
pp. 189-198 ◽  
Author(s):  
Mark M England ◽  
Liza Weisbrod ◽  
Christy Jarvis

Purpose – This paper aims to update information on ReadCube Access and briefly reviews its history. The study also reports on the use of ReadCube Access by five US academic libraries. Design/methodology/approach – A series of questions was distributed to selected academic libraries using ReadCube Access. Survey recipients were asked to describe the library and the institution served, how long ReadCube Access has been in use, how many journals from Nature Publishing Group (NPG) were licensed and how many journals were being provided using ReadCube Access. Participating libraries were also asked to provide information about the purchase options offered to end-users, were asked to report on ReadCube Access usage and were requested to compare that usage to interlibrary loan (ILL) requests for NPG journals. Finally, the libraries were asked to share any comments about ReadCube Access they wished, including end user feedback and comments from library staff. Findings – ReadCube Access is shown to be cost-effective and more heavily used than interlibrary loan. End-users are enthused by the instantaneous delivery of articles, and most libraries are generally pleased with the sustainability of this unmediated service. Some end-users are confused and annoyed by the differences in using ReadCube Access compared with the familiar use of subscriptions. A failing of ReadCube Access is that it only offers content from one publisher. Originality/value – This paper fulfils an identified need for an update on ReadCube Access and a study on the experiences of various libraries using it.


2019 ◽  
Vol 16 (2) ◽  
pp. 182-202
Author(s):  
Richard A. Lord ◽  
Yoshie Saito

Purpose The purpose of this paper is to reexamine the corporate focus hypothesis to establish the characteristics of firms that discontinue operations. The authors concentrate on four interrelated elements of the hypothesis, diversification, performance, financial constraint and market-based risk measures. The authors also examine whether firms reporting positive- or negative-valued discontinued operations have different characteristics. Design/methodology/approach Analyzing discontinued operations provides a broad sample of strategically important exit decisions using a variety of different disposal methods. The authors use logistic regression models to explore whether the elements of the corporate focus hypotheses, and interactions between them, explain decisions to discontinue operations, and also the differences between firms making negative- and positive-valued announcements. Findings Firms that discontinue operations are more diverse, with weak operating performance, higher financial constraints and perform poorly in financial markets. Interrelationships between these factors strongly affect exit decisions. Companies reporting negative-valued discontinued operations are smaller, make lower capital investments and face greater cash constraints and market risk. Those announcing positive-valued discontinuations are larger and make higher payouts and capital expenditures. Their overall performance is weaker than for control firms, but clearly superior to companies discontinuing negative-valued operations. Originality/value Discounted operations represent a wide range of exit decisions. They provide a much larger sample than most previous studies of divestitures. The authors include β, the Sharpe ratio, cash holdings, payouts to shareholders, capital expenditures and also cross-product terms between the elements of the corporate focus hypothesis, all of which have received little attention in prior research. There are significant differences between firms announcing positive and negative-valued discontinued operations.


2019 ◽  
Vol 21 (1) ◽  
pp. 19-35
Author(s):  
Zehra Waheed ◽  
Stephen O. Ogunlana

Purpose This study aims to investigate projects as social exchange networks, focussing on identifying knowledge brokers within the project network where they are key holders and disseminators of end-user needs. The purpose is to augment current theory through a practice lens so that building end-user requirements can be better incorporated in evolving project ecosystems. Design/methodology/approach An interpretive, an inductive case study is used to map knowledge brokers during a complex construction and co-location project. During the wider study, a variety of methods including archival data, interviews and questionnaires along with social network analysis (SNA) were used. The mixed methodology used has been pivotal in the triangulation of data from various sources. However, the output of SNA presented in this paper relies mostly on interviews and questionnaires administered to the project’s core network. Network relationships were mapped with knowledge of user requirements, being the key determinant of the binary relationships between actors. Findings The research found certain roles to be central knowledge brokers of knowledge related to end-user processes, including real estate and strategic planning, building operations and management, human and environmental factors, planning and project management and facility and service delivery. The knowledge of the above roles, albeit in a contextually situated case study, augments current understanding of which roles to tap on during project execution for better representation of end-user needs. Practical implications The research site is representative of a complex network of construction project stakeholders, including several categories of end-users and their representatives. The study demonstrates the use of the project-as-practice approach, whereby project theory is seen to emerge directly from practice. This has impact on practice as emergent theory about knowledge transfer and knowledge brokerage is essentially practice-led and hence more useful and relate-able to practitioners. Originality/value Research presented here is novel in terms of its approach towards understanding end-user needs such as need for privacy, control, attachment and interaction during construction projects. This is done through the identification of relevant knowledge brokers. The study uses SNA as an analytical tool to map knowledge transfers through the project’s network. End-user requirements are usually captured in the front-end of projects as specifications and deliverables, as new challenges emerge during execution, changes are required to the project’s direction and outcomes. It is therefore imperative that end-user needs are re-identified through knowledge brokers holding key knowledge. This allows project managers to prepare appropriate responses to changing project ecosystems.


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