Article delivery using ReadCube Access: a report on use in five US libraries

2015 ◽  
Vol 43 (4) ◽  
pp. 189-198 ◽  
Author(s):  
Mark M England ◽  
Liza Weisbrod ◽  
Christy Jarvis
Keyword(s):  
Academic Libraries ◽  
Design Methodology ◽  
Cost Effective ◽  
End Users ◽  
User Feedback ◽  
End User ◽  
Interlibrary Loan ◽  
Content Type ◽  
Nature Publishing Group ◽  
Publishing Group

Purpose – This paper aims to update information on ReadCube Access and briefly reviews its history. The study also reports on the use of ReadCube Access by five US academic libraries. Design/methodology/approach – A series of questions was distributed to selected academic libraries using ReadCube Access. Survey recipients were asked to describe the library and the institution served, how long ReadCube Access has been in use, how many journals from Nature Publishing Group (NPG) were licensed and how many journals were being provided using ReadCube Access. Participating libraries were also asked to provide information about the purchase options offered to end-users, were asked to report on ReadCube Access usage and were requested to compare that usage to interlibrary loan (ILL) requests for NPG journals. Finally, the libraries were asked to share any comments about ReadCube Access they wished, including end user feedback and comments from library staff. Findings – ReadCube Access is shown to be cost-effective and more heavily used than interlibrary loan. End-users are enthused by the instantaneous delivery of articles, and most libraries are generally pleased with the sustainability of this unmediated service. Some end-users are confused and annoyed by the differences in using ReadCube Access compared with the familiar use of subscriptions. A failing of ReadCube Access is that it only offers content from one publisher. Originality/value – This paper fulfils an identified need for an update on ReadCube Access and a study on the experiences of various libraries using it.

University of Alberta Libraries Interlibrary Loan Department – Creating new relationships, locally and globally

2016 ◽  
Vol 44 (3) ◽  
pp. 121-126
Author(s):  
CJ de Jong
Keyword(s):  
Academic Libraries ◽  
Design Methodology ◽  
Single Point ◽  
Interlibrary Loan ◽  
Content Type ◽  
University Of Alberta ◽  
Delivery Service ◽  
University Library ◽  
The University ◽  
Practical Implications

Purpose The purpose of this paper is to identify the value and benefits from newly developed relationships between the University of Alberta Libraries’ Interlibrary Loan Department and other institutions through the delivery of new services. Design/methodology/approach The paper is a descriptive review of the new services provided, including a centralized interlibrary loan service for members of the NEOS Consortium and an article delivery service for Can Tho University Library (Vietnam), an overview of the implementation of the services and a discussion of the value and benefits created. Findings A single-point of intake for interlibrary loan requests for a group of academic libraries can be implemented successfully with few drawbacks, providing benefits to all the participants. An article delivery service to an institution that provides no interlibrary loan services provides value through access to new resources and demonstrates not to be a burden on the provider; yet, this paper demonstrates that the primary value is in learning about their patrons’ needs. Practical implications Other institutions could replicate these services and relationships. Originality/value Single-point of intake for interlibrary loan in academic consortial environments has neither been demonstrated in the literature nor has any component of interlibrary loan been described to support international initiatives to assist libraries in disadvantaged countries.

An approach to quantify integration quality using feedback on mapping results

2019 ◽  
Vol 15 (1) ◽  
pp. 47-70
Author(s):  
Fernando R.S. Serrano ◽  
Alvaro A.A. Fernandes ◽  
Klitos Christodoulou
Keyword(s):  
Data Integration ◽  
Empirical Evidence ◽  
Continuous Improvement ◽  
Real World ◽  
Design Methodology ◽  
Systematic Approach ◽  
Cost Effective ◽  
User Feedback ◽  
Content Type

Purpose The pay-as-you-go approach to data integration aims to reduce the time and effort required by proposing a bootstrap phase in which algorithms, rather than experts, identify semantic correspondences and generate the mappings. This highly automated bootstrap phase is likely to be of low quality, thus pay-as-you-go approaches postulate a subsequent continuous improvement phase based on user feedback assimilation to improve the quality of the integration. The purpose of this paper is to quantify the quality of a speculative integration, using one particular type of feedback, mapping results, whilst taking into account the uncertainty of user feedback provided. Design/methodology/approach The authors propose a systematic approach to quantify the quality of an integration as a conditional probability given the trustworthiness of the workers. Given a set of mappings and a set of workers of unknown trustworthiness, feedback instances are collected in the extents of the mappings that characterize the integration. Taking into account the available evidence obtained from worker feedback, the technique provides a quality quantification of the speculative integration. Findings Experimental results on both synthetic and real-world scenarios provide valuable empirical evidence that the technique produces a cost-effective quantification of integration quality that faithfully reflects the judgement of the workers whilst taking into account the inherent uncertainty of user feedback. Originality/value Current pay-as-you-go techniques provide a limited view of the integration quality as the result of feedback assimilation. To the best of the authors’ knowledge, this is the first proposal for quantifying integration quality in a systematic and principled manner using mapping results as a piece of evidence while at the same time considering the uncertainty inherited from user feedback.

User feedback as a management tool in academic libraries: a review

2016 ◽  
Vol 17 (3) ◽  
pp. 214-223 ◽  
Author(s):  
Lynne Porat
Keyword(s):  
Academic Libraries ◽  
Design Methodology ◽  
User Feedback ◽  
Management Tool ◽  
Library Services ◽  
Managerial Decision ◽  
Content Type ◽  
Place Navigation ◽  
Library As Place ◽  
Practical Implications

Purpose The purpose of this paper is to provide a selective review of current research and practice on user feedback in academic libraries. By dividing user feedback studies into four categories: Library as Place, Navigation, Satisfaction, and User Experience, it aims to provide a framework for academic libraries embarking on a process of systematic user feedback. Design/methodology/approach By reviewing the literature on user feedback activities undertaken by several academic libraries, this paper offers insights into how users experience library services, collections, and space. Findings User feedback activities, particularly concerning noise and seating, are widespread in academic libraries. Practical implications The studies reviewed in this paper may be replicated by other libraries and used as a tool for managerial decision making. Originality/value The review is valuable for its analysis of the recent contributions to user feedback practice, as well as its description of the different methodologies employed and changes implemented.

scholarly journals Document delivery demand and service review at the University of Kent

2015 ◽  
Vol 43 (2) ◽  
pp. 98-103 ◽  
Author(s):  
Matthias Werner
Keyword(s):  
Design Methodology ◽  
Statistical Data ◽  
User Feedback ◽  
Interlibrary Loan ◽  
Content Type ◽  
Document Delivery ◽  
The Past ◽  
High Level ◽  
The University ◽  
Document Delivery Service

Purpose – This paper aims to investigate the document delivery demand at the University of Kent and describes the recent changes to the document delivery service and their impact. Design/methodology/approach – Statistical data from 2007 to 2015 and user feedback have been examined. Findings – There is a combination of reasons behind the high level of demand for interlibrary loan (ILL) material at the University of Kent, most notably the specific needs of users and library policy regarding document delivery. Originality/value – A study of one of the very few UK universities to experience an increase in ILL in the past few years.

“I give you some, and then you give me some”: automated ILL of end‐user requests via the Danish National Union catalogue

2009 ◽  
Vol 37 (2) ◽  
pp. 94-99 ◽  
Author(s):  
Anders‐Henrik Petersen ◽  
Rikke Lose ◽  
Elva Einarsdottir
Keyword(s):  
User Interface ◽  
Design Methodology ◽  
End Users ◽  
Technical Solution ◽  
End User ◽  
National Union ◽  
Content Type ◽  
Library Material

PurposeThe purpose of this paper is to explain the efforts, methods and results of the automation of end‐user loan requests in the Danish union catalogue “bibliotek.dk” (library.dk).Design/methodology/approachThe paper explains the implementation of automation of end‐user requests and explains why it is necessary.FindingsThe implications for the user interface are explained, as well as the technical solution and the consequences for the participating libraries and for the end‐users.Originality/valueThe paper will be of interest to all librarians who are supplying end‐users with library material through union catalogues or portals.

A tribute to Gwen Leighty

2006 ◽  
Vol 19 (2) ◽  
pp. 84-86
Author(s):  
Jennifer Paustenbaugh
Keyword(s):  
Web Sites ◽  
Academic Libraries ◽  
Design Methodology ◽  
Fund Raising ◽  
Personal Knowledge ◽  
Valuable Contribution ◽  
Content Type ◽  
History Of ◽  
Development Network ◽  
Fund Raiser

PurposeThe purpose of the paper is to provide a tribute to the life and work of library fund‐raiser Gwen Leighty.Design/methodology/approachThe paper uses personal knowledge and references to Academic Libraries Advancement and Development Network (ALADN) and LIBDEV web sites.FindingsThe paper finds that fundraising is connecting with people and the journey that each development officer must make while raising funds for their library.Originality/valueThe paper presents a brief history of ALADN and the valuable contribution one person made to the cause of library fund‐raising.

Marketing and delivering information literacy on the web, yesterday and today, from 2009 to 2012

2014 ◽  
Vol 31 (4) ◽  
pp. 10-13 ◽  
Author(s):  
Sharon Q. Yang
Keyword(s):  
Information Literacy ◽  
Web Sites ◽  
Academic Libraries ◽  
Design Methodology ◽  
Status Quo ◽  
Content Type ◽  
The Status ◽  
Practical Implications ◽  
The Web ◽  
Made In

Purpose – This study aims to ascertain the trends and changes of how academic libraries market and deliver information literacy (IL) on the web. Design/methodology/approach – The author compares the findings from two separate studies that scanned the Web sites for IL-related activities in 2009 and 2012, respectively. Findings – Academic libraries intensified their efforts to promote and deliver IL on the web between 2009 and 2012. There was a significant increase in IL-related activities on the web in the three-year period. Practical implications – The findings describe the status quo and changes in IL-related activities on the libraries’ Web sites. This information may help librarians to know what they have been doing and if there is space for improvement. Originality/value – This is the only study that spans three years in measuring the progress librarians made in marketing and delivering IL on the Web.

Copac developments and the Copac Collection Management service

2016 ◽  
Vol 44 (1) ◽  
pp. 17-19
Author(s):  
Shirley Cousins ◽  
Diana Massam
Keyword(s):  
Design Methodology ◽  
Collection Management ◽  
Management Service ◽  
Collections Management ◽  
Interlibrary Loan ◽  
Management Tools ◽  
Content Type ◽  
Future Developments ◽  
Descriptive Account ◽  
Management Project

Purpose – This paper aims to describe major developments at Copac, including changes that facilitate use for interlibrary loan activity, introduce the Copac Collections Management project and look toward future developments in the context of the UK’s National Monograph Strategy. The Copac service gives access to the merged catalogues of 95 UK and Irish national, academic and specialist libraries, and is still growing. Design/methodology/approach – This paper is a descriptive account. Findings – This paper identifies and describes some of the implications of the reengineering of Copac; addresses the role and benefits of the Copac Collections Management project; and looks ahead to forthcoming development areas. Originality/value – This paper is a valuable update on the service provided by Copac, as well an overview of the forthcoming Copac Collections Management tools service, and an introduction to future developments within the National Monograph Strategy context.

scholarly journals The intelligent library

2019 ◽  
Vol 37 (3) ◽  
pp. 418-435 ◽  
Author(s):  
Andrew M. Cox ◽  
Stephen Pinfield ◽  
Sophie Rutter
Keyword(s):  
Academic Libraries ◽  
Design Methodology ◽  
Resource Discovery ◽  
Library Directors ◽  
Content Type ◽  
Data Literacy ◽  
Ethical Concerns ◽  
Learning Challenges ◽  
Potential Impact ◽  
The Impact

Purpose The last few years have seen a surge of interest in artificial intelligence (AI). The purpose of this paper is to capture a snapshot of perceptions of the potential impact of AI on academic libraries and to reflect on its implications for library work. Design/methodology/approach The data for the study were interviews with 33 library directors, library commentators and experts in education and publishing. Findings Interviewees identified impacts of AI on search and resource discovery, on scholarly publishing and on learning. Challenges included libraries being left outside the focus of development, ethical concerns, intelligibility of decisions and data quality. Some threat to jobs was perceived. A number of potential roles for academic libraries were identified such as data acquisition and curation, AI tool acquisition and infrastructure building, aiding user navigation and data literacy. Originality/value This is one of the first papers to examine current expectations around the impact of AI on academic libraries. The authors propose the paradigm of the intelligent library to capture the potential impact of AI for libraries.

Want to reduce the bullwhip? Measure it. Here’s how

2017 ◽  
Vol 22 (4) ◽  
pp. 297-304 ◽  
Author(s):  
Ming Jin ◽  
Nicole DeHoratius ◽  
Glen Schmidt
Keyword(s):  
Small Perturbation ◽  
Design Methodology ◽  
Bullwhip Effect ◽  
End Users ◽  
Social Implications ◽  
Content Type ◽  
Novel Approach ◽  
Level Data ◽  
Beer Game ◽  
Practical Implications

Purpose The popular “beer game” illustrates the bullwhip effect where a small perturbation in downstream demand can create wild swings in upstream product flows. The purpose of this paper is to present a methodical framework to measure the bullwhip effect and evaluate its impact. Design/methodology/approach This paper illustrates a framework using SKU-level data from an industry-leading manufacturer, its distributors, end-users and suppliers. Findings Firms benefit from tracking multiple intra-firm bullwhips and from tracking bullwhips pertinent to specific products, specific suppliers and specific customers. The framework presented in this paper enables managers to pinpoint bullwhip sources and mitigate bullwhip effects. Research limitations/implications This paper presents a framework for methodically measuring and tracking intra-firm and inter-firm bullwhips. Practical implications A disconnect exists between what is known and taught regarding the bullwhip effect and how it is actually tracked and managed in practice. This paper aims to reduce this gap. For the various products analyzed herein, the authors show how using this framework has the potential to reduce delivered product cost by 2 to 15 per cent. Social implications Properly managing the bullwhip leads to lower inventories and potentially lower product prices while simultaneously increasing firm profits. Originality/value This paper presents a novel approach to systematically tracking intra-firm bullwhips along with bullwhips specific to a given supplier or customer.

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