scholarly journals Consumer perceptions of online banking in Spain using netnography: a positioning story

2017 ◽  
Vol 35 (6) ◽  
pp. 966-982 ◽  
Author(s):  
Jose-Serafin Clemente-Ricolfe
Keyword(s):  
Value Creation ◽  
Design Methodology ◽  
Online Banking ◽  
Consumer Perceptions ◽  
The Other ◽  
Digital Products ◽  
Content Type ◽  
Online Consumer ◽  
A New Technique ◽  
The One

Purpose The purpose of this paper is to determine the current positioning of online banking in Spain. Design/methodology/approach Netnography, a new technique for obtaining information. Findings The collection and analysis of 261 valid messages from two online consumer portals enables us to observe the existence of two competitor groups and two types of attributes. On the one hand, consumers perceive online banking as competitors depending on their size; and on the other hand, negative (or positive) aspects are compensated (or accepted) as a result of greater (or lesser) profitability. This means that different forms of value creation are offered with online banking clients. Originality/value The methodology used represents an innovative way to determine the positioning of online banking and could be extended to other digital products.

Guanxi orientation, value creation and value capture in buyer-supplier relationships: a dyadic perspective

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Lucy Sojung Lee ◽  
Weiguo Zhong
Keyword(s):  
Value Creation ◽  
Design Methodology ◽  
The Other ◽  
Matched Sample ◽  
Value Capture ◽  
Supplier Relationships ◽  
Content Type ◽  
Specific Investments ◽  
The Relationship ◽  
Positive Effect

Purpose This paper aims to investigate the importance and prevalence of Guanxi in business interactions in network-based societies such as China, few studies have the phenomenon from a dyadic view. In a business dyad, one partner may not value Guanxi and take it as a template for actions as the other does. Design/methodology/approach The authors propose that such collective and asymmetric Guanxi orientation influence both the creation and distribution of relational rent in a Guanxi dyad. Furthermore, relationship-specific investments (RSIs) moderate the relationship between dyadic Guanxi orientation and relational rent creation and distribution. Findings Based on a matched sample of supplier-buyer dyads in China, the authors find that joint Guanxi orientation is positively related to joint pie creation, whereas Guanxi orientation imbalance has a positive effect on the pie distribution imbalance. Originality/value These results contribute to the literature by revealing how dyadic Guanxi dynamics and practices affect dyadic performance and providing managers with meaningful implications for dyadic Guanxi management.

Toward a “reconfiguration of the material and ideal foundations” of gendered entrepreneurship?

2019 ◽  
Vol 14 (3) ◽  
pp. 264-272
Author(s):  
Gabriel Etogo
Keyword(s):  
Design Methodology ◽  
Theoretical Framework ◽  
Great Distance ◽  
The Other ◽  
Future Time ◽  
Content Type ◽  
Gender Differentiation ◽  
Research Outcomes ◽  
The One ◽  
Entrepreneurial Dynamics

Purpose This paper aims to analyze social sex relations by hypothesizing a reconfiguration, in a future time, of the “material and ideal foundations” of gendered entrepreneurship. Design/methodology/approach The approach consisted in adopting the gender approach in order to identify, on the one hand, the material and ideal elements that underlie the dominant entrepreneurial ethos; on the other hand, to question, starting from a “heuristic hypothesis”, the emergence, in a future time, of representations, behaviors and practices opposable to the dominant entrepreneurial ethos. Findings The research outcomes reveal that by investing in traditionally male bastions, women develop entrepreneurial dynamics detached from any gendered approach. This approach suggests how the representations, behaviors and practices related to the dominant entrepreneurial ethos can be modified. Originality/value At a great distance from some “naturalization of competences”, this paper deals with the modalities that contribute to overcoming the principles of gender differentiation. It proposes a theoretical framework to understand how the mobilization of the gender approach, characterized by the lack of differentiation of skills, invites, from a “heuristic hypothesis”, a questioning of the dominant entrepreneurial ethos.

Conversion of XML schema design styles with StyleVolution

2019 ◽  
Vol 16 (1) ◽  
pp. 23-64
Author(s):  
Zouhaier Brahmia ◽  
Fabio Grandi ◽  
Rafik Bouaziz
Keyword(s):  
Design Methodology ◽  
Xml Schema ◽  
The Other ◽  
Test Procedures ◽  
Garden Of Eden ◽  
Content Type ◽  
Schema Design ◽  
Computer Aided ◽  
A New Technique ◽  
Design Style

Purpose Any XML schema definition can be organized according to one of the following design styles: “Russian Doll”, “Salami Slice”, “Venetian Blind” and “Garden of Eden” (with the additional “Bologna” style actually representing absence of style). Conversion from a design style to another can facilitate the reuse and exchange of schema specifications encoded using the XML schema language. Without any computer-aided engineering support, style conversions must be performed very carefully as they are difficult and error-prone operations. The purpose of this paper is to efficiently deal with such XML schema design style conversions. Design/methodology/approach A general approach, named StyleVolution, for automatic management of XML schema design style conversions, is proposed. StyleVolution is equipped with a suite of seven procedures: four for converting a valid XML schema from any other design style to the “Garden of Eden” style, which has been chosen as a normalized XML schema format, and three for converting from the “Garden of Eden” style to any of the other desired design styles. Findings Procedures, algorithms and methods for XML schema design style conversions are presented. The feasibility of the approach has been shown through the encoding (using the XQuery language) and the testing (with the Altova XMLSpy 2019 tool) of a suite of seven ready-to-use procedures. Moreover, four test procedures are provided for checking the conformance of a given input XML schema to a schema design style. Originality/value The proposed approach implements a new technique for efficiently managing XML schema design style conversions, which can be used to make any given XML schema file to conform to a desired design style.

scholarly journals The senior management sensemaking paradox

2017 ◽  
Vol 10 (3) ◽  
pp. 360-371 ◽  
Author(s):  
Gerardo David Abreu Pederezini
Keyword(s):  
Complexity Theory ◽  
Design Methodology ◽  
Senior Management ◽  
The Other ◽  
Senior Managers ◽  
Content Type ◽  
Complexity Leadership ◽  
Complexity Leadership Theory ◽  
Final Causes ◽  
The One

Purpose From a complexity leadership theory perspective, leadership stops being seen as residing in an individual, and come to be conceived as emergent from the myriad interactions among organizational members. However, in spite of this reconceptualization, organizations still have senior managers (e.g. the CEO) who are supposed to be leading, and thus, the purpose of this paper is to explore, then, who are these senior managers and what challenges emerge for them under a complexity leadership perspective. Design/methodology/approach This paper reviews first the literature on complexity theory and leadership, and then, conceptually develops an understanding of the challenges that senior managers might face under complexity. Findings The main finding and focus of the paper is that, from a complexity perspective, a paradox emerges regarding senior managers. On the one hand, senior managers might need to make sense of their limitations and the unowned essence of the processes that surround them. On the other hand, their subordinates might still insist on portraying senior managers as final causes of all success or failure. Originality/value This paper presents a novel way to re-conceptualize senior managers, under a complexity perspective, where they come to be perceived as trapped in a paradox of contradictory sensemaking processes: as they come to find out all that is outside of their control their subordinates insist on making them responsible for everything as if they had control.

All we need is trust: trust and human resource management

2016 ◽  
Vol 22 (3/4) ◽  
pp. 139-155 ◽  
Author(s):  
Aviv Kidron ◽  
Shay S. Tzafrir ◽  
Ilan Meshoulam
Keyword(s):  
Resource Management ◽  
Human Resource Management ◽  
Human Resource ◽  
Design Methodology ◽  
The Other ◽  
Content Type ◽  
Research Survey ◽  
The One ◽  
Formal Communication ◽  
The Relationship

Purpose This study aims to reveal the necessary human resource management (HRM) teamwork processes for achieving HRM integration. Design/methodology/approach A research survey was carried out among 233 HRM professionals from 29 HRM teams. Findings The findings revealed significant correlation between formal HRM aspects of HRM teams (HRM goals and strategy, formal communication and formalization) and informal HRM aspects (perceived proximity and trust). Another significant correlation was found between trust and HRM integration. Also, trust fully mediated the relationship between informal communication and centralization, on the one hand, and HRM integration, on the other. Originality/value The study contributed to the understanding of formal and informal aspects of HRM team (HRMT) processes.

scholarly journals A decision-making support model for enterprises localization strategies

2014 ◽  
Vol 16 (1) ◽  
pp. 33-59
Author(s):  
Marzia Morena ◽  
Maria Luisa Del Gatto ◽  
Anna Gornati
Keyword(s):  
Decision Making ◽  
Design Methodology ◽  
Location Choice ◽  
The Other ◽  
Location Decisions ◽  
Decision Making Process ◽  
Key Factors ◽  
Content Type ◽  
Development Scenarios ◽  
The One

Purpose – The paper aims at describing a supporting model for the decision-making process that may steer the location decisions of international businesses. This is made possible by a measurement system where the characteristics of a territory are assessed with reference to some key factors that are internationally known to investors, to the aim of spotting the best location to implement a property investment. Design/methodology/approach – The surveys analysed when producing this paper highlighted the presence of internationally renowned and shared factors that the enterprises generally take into consideration in their decision-making process, and which strongly influence the decision to locate a business in a territory to the detriment of another. By adopting and organizing these “key factors” in a systemic way, the model introduced in this paper supports enterprises in their location choice. It analyses and measures some territorial contexts (with no limits regarding their size) based on the scores assigned to these contexts after the analysis of the 12 key factors. Findings – The analysis had two outputs: on the one hand, its results allowed to check whether the areas are actually in line with the expectations and with the requirements of a potential investor, with reference to the activity that such investor is willing to promote; on the other, the identification of the characteristics of the area provides the basis to define the vocation of the areas under examination, thus helping the drawing of future development scenarios. Originality/value – The surveys analysed when producing this paper highlighted the presence of internationally renowned and shared factors that the enterprises generally take into consideration in their decision-making process, and which strongly influence the decision to locate a business in a territory to the detriment of another.

Drawing negative inferences from a positive country-of-origin image

2017 ◽  
Vol 34 (2) ◽  
pp. 293-310 ◽  
Author(s):  
Kashef A. Majid
Keyword(s):  
High Risk ◽  
Design Methodology ◽  
Experimental Approach ◽  
Low Cost ◽  
Country Of Origin ◽  
Consumer Perceptions ◽  
The Other ◽  
Content Type ◽  
The Usa ◽  
Country Of Origin Image

Purpose The purpose of this paper is to explore how a positive country-of-origin image will impact consumer perceptions for a high-risk product when the price is unexpectedly low. Design/methodology/approach An experimental approach was used with consumers from the USA and India. Consumers were divided into groups and given two scenarios that involved purchasing medicine that may have been counterfeit. In one scenario manufacturing took place in India, the other in Switzerland. They were asked to state the probability that certain goods could be counterfeit if they originated from the stated country and then make choices based on those perceived probabilities. An analysis of variance was conducted to test for differences between groups. Findings The authors found that in both samples consumers attached greater probabilities toward low-priced medicines if they originated from Switzerland vs India. Conversely, the higher priced medicines were more likely to be counterfeit if they originated from India vs Switzerland. When given a choice scenario consumers chose more versions of the cheaper products from India than from Switzerland. Originality/value When country-of-origin is salient then it is believed that a positive country-of-origin image will benefit products that are produced from that country. Consumers expect that more expensive products come from a country with a positive country-of-origin image. The results demonstrate that when there is a conflict between expectations of the country and the price of the product the outcome is lowered perceptions and consumption of the product. This holds true for consumers from a high-cost economy (USA) and consumers from a low-cost economy (India). The authors add to the literature on country-of-origin by demonstrating that a positive image can be a liability when consumers are wary of purchasing a high-risk product.

Resolving conflict in organizations – achieving results through a harmonization process

2019 ◽  
Vol 33 (5) ◽  
pp. 4-7
Author(s):  
Thuc-Doan Nguyen
Keyword(s):  
Problem Solving ◽  
Conflict Management ◽  
Design Methodology ◽  
The Other ◽  
Organizational Life ◽  
Content Type ◽  
Management Capability ◽  
Harmonization Process ◽  
The One ◽  
Practical Implications

Purpose Conflict is inevitable in organizational life. On the one hand, it can bring creativity and enhance problem-solving. On the other, it can hinder effective problem-solving, increase defensiveness and member dissatisfaction, and create a destructive work environment. This paper aims to outline four important components of harmonization that help to enhance conflict-management capability. Design/methodology/approach Based on Nguyen and Belk’s (2013) harmonization framework, the author adds their own comments and places in the context of resolving conflict in organization. Findings The harmonization process synthesizes multiple goals and balances differences to achieve better solutions without discounting any of these elements. Harmonization provides better understanding of important issues and why they are critical to each party. Each party will feel better about the situation after having heard the other side’s position. There might be anger, anxiety, or frustration at the beginning. However, when people successfully go through the harmonization process, they feel happy, connected to others and proud of the results they get. These processes require communicating with others, learning others’ perspectives, understanding and empathizing with others, and being willing to adjust. Practical implications The paper outlines four skills in which organizations can train their employees to improve conflict management. Originality/value Harmonization process is applied to conflict management in organization.

French industrial relations: a dual paradox with deep historical roots

2014 ◽  
Vol 22 (4) ◽  
pp. 486-503 ◽  
Author(s):  
Jacques R. Rojot
Keyword(s):  
Design Methodology ◽  
Labor Relations ◽  
Industrial Relations ◽  
Social Climate ◽  
The Other ◽  
French Society ◽  
Historical Explanation ◽  
Content Type ◽  
The Social ◽  
The One

Purpose – The purpose of this paper is to clarify the dual paradox of French industrial relations. On the one hand, unions are numerically weak and bitterly divided but retain a significant influence. On the other hand, the social climate remains highly conflict-prone and marked by an ideological rhetoric opposing the wealthy oppressors to the exploited masses within a relatively prosperous society. Design/methodology/approach – The paper finds a historical explanation in constant features of French society. Findings – The paper found that specific concepts of freedom and equality shaped the present organization of industrial relations. Originality/value – The paper explains the structure and organization of unions and labor relations through societal elements structured historically.

Serial commitments clearance in Rastin Banking

2015 ◽  
Vol 57 (6) ◽  
pp. 600-609
Author(s):  
Bijan Bidabad
Keyword(s):  
Design Methodology ◽  
The Other ◽  
Registration System ◽  
Content Type ◽  
Legal Problems ◽  
Serial Chain ◽  
Mortgage Securitization ◽  
The One ◽  
Practical Implications ◽  
Laws And Regulations

Purpose – This paper aims to propose a system for settlement of obligations of those who, on the one hand, serially owe someone and, on the other hand, are creditors to other persons. Serial Commitments Clearance (SCC) system provides the necessary arrangements for this purpose. Design/methodology/approach – Theoretical discussions of serial chain of debits and credits were conducted by considering the laws and regulations of commitment clearance. Findings – By considering laws and regulations of commitment clearance and introducing theory of serial chain of debits and credits, this system proposes an algorithm for recognition of serial commitments. Research limitations/implications – This process is set in connection to the Collateral Registration System and Mortgage Securitization System in Rastin Banking, while considering the legal and operational problems. Accordingly, banks, notary offices and other authorized authorities can clear serial obligations of persons due to their requests and agreements and release their collaterals and guarantees as far as the debts of the persons are equivalent. Practical implications – This system will cause financial release and efficiency of many economic firms. In addition, banks will gain commission for rendering this service. Social implications – SCC is a model that can be used in all countries, especially those which have more uncertainties and traders need more pledges for their transactions. Originality/value – This study fulfils an identified need to solve practical legal problems in vindication of rights.

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