Importance-performance ratings of corporate social responsibility practices by employees in Macao’s gaming industry

2018 ◽  
Vol 30 (9) ◽  
pp. 2870-2887 ◽  
Author(s):  
Guihai Huang ◽  
Wai Ming To
Keyword(s):  
Factor Analysis ◽  
Corporate Social Responsibility ◽  
Health Insurance ◽  
Performance Analysis ◽  
Gaming Industry ◽  
Content Type ◽  
Confirmatory Factor ◽  
Casino Employees ◽  
Corporate Social ◽  
Responsible Gaming

Purpose Employees play a significant role in implementing corporate social responsibility (CSR) practices. This paper aims to examine the perceived importance of CSR practices and identifies improvement areas of CSR practices using the importance-performance analysis from Macao’s casino employees’ perspective. Design/methodology/approach Based on a literature review of CSR in the hospitality industry and ISO 26000, a comprehensive set of CSR practices including responsible gaming practices was identified. Data were collected from 298 casino employees. Importance-performance analysis as well as exploratory and confirmatory factor analysis were used to identify important CSR practices and the factor structure of CSR in Macao’s gaming industry. Findings Employees rated “providing good wages and health insurance” as the most important practice, followed by “creating a health and safe working environment” and “be fair and honest with employees.” The importance-performance analysis shows that employees perceived their firms performing well in “providing good wages and health insurance,” “protecting consumer data and consumer privacy” and “providing good consumer service and support.” The results of confirmatory factor analysis indicate that CSR in Macao’s gaming industry encompasses seven factors, namely, “Labor Practices,” “The Environment,” “Fair Operating Practices,” “Consumer Issues,” “Human Rights,” “Community Involvement” and “Responsible Gaming”. Originality/value Casino employees shape customer experience, recognizing and understanding how employees view CSR practices can help casino operators refine their CSR initiatives.

Examining the effect of employee green involvement on perception of corporate social responsibility

2019 ◽  
Vol 30 (1) ◽  
pp. 197-210 ◽  
Author(s):  
Anugamini Priya Srivastava ◽  
Sonal Shree
Keyword(s):  
Factor Analysis ◽  
Corporate Social Responsibility ◽  
Social Responsibility ◽  
Stakeholder Management ◽  
Hierarchical Regression ◽  
Policy Makers ◽  
Ongoing Research ◽  
Content Type ◽  
Confirmatory Factor ◽  
Corporate Social

PurposeThe purpose of this paper is to understand the extent to which green involvement (GI) can affect employee perception of corporate social responsibility (CSR), with the intervening role of green training (GT).Design/methodology/approachThe sample for the study was collected from employees working in tourist hotels. Exploratory factor analysis and confirmatory factor analysis was conducted to assess the fit of the hypothesized model, and hierarchical regression analysis to test the hypothesis.FindingsThe results showed that GI of employees has a positive and significant relationship with their perception of CSR. The study further revealed that when there is an increase in GT, the relationship between GI and perception of CSR gets more positive.Originality/valueIt adds value to the ongoing research in the field of environment, training and CSR. The findings will be helpful for policy makers and researchers in the field of stakeholder management.

scholarly journals The Effects of CSR Activities on Business According to Employee Perception

2021 ◽  
pp. 1-22
Author(s):  
Anđelka Stojanović ◽  
Natalija Sofranova ◽  
Sanela Arsić ◽  
Isidora Milošević ◽  
Ivan Mihajlović
Keyword(s):  
Job Satisfaction ◽  
Factor Analysis ◽  
Corporate Social Responsibility ◽  
Comparative Analysis ◽  
Confirmatory Factor Analysis ◽  
Confirmatory Factor ◽  
Different Dimensions ◽  
Corporate Social ◽  
Vital Element

Corporate social responsibility (CSR) has become a vital element for building a long-term relationship with a company’s stakeholders. Different dimensions of a company’s social initiatives in terms of internal and external CSR activities influence the satisfaction of employees with the purpose of improving the CSR application. The aim of this research is to examine the level of employees’ awareness of the implementation of CSR in Serbian and Russian companies. A comparative analysis between these two countries was carried out in order to perceive the differences in attitudes of employees, their job satisfaction, and consequently the implementation of CSR. The hypotheses of the developed model were tested by using the Multi-group Confirmatory Factor Analysis. The obtained results offered several implications for scholars and practitioners that should be considered when formulating and implementing CSR actions.

Are Malaysian Islamic banks’ corporate social responsibilities effective? A stakeholders’ view

2018 ◽  
Vol 36 (1) ◽  
pp. 111-125 ◽  
Author(s):  
Haruna Babatunde Jaiyeoba ◽  
Abideen Adeyemi Adewale ◽  
Mahmud Oluwaseyi Quadry
Keyword(s):  
Factor Analysis ◽  
Quantitative Research ◽  
Islamic Banks ◽  
Content Type ◽  
Social Responsibilities ◽  
Confirmatory Factor ◽  
Islamic Financial Institutions ◽  
Research Findings ◽  
Using Data ◽  
Corporate Social

Purpose The purpose of this paper is to investigate the effectiveness of Islamic banks’ corporate social responsibility (CSR) using data collected from stakeholders in Malaysia. While Islamic scholars have developed the Islamic CSR from the Qur’anic verses, the Sunnah of the Prophet (SAW) and from the western ideologies, the focus of this paper is to assess the effectiveness of the developed Islamic CSR practices. Design/methodology/approach Quantitative research design was adopted for this study. Exploratory factor analysis, confirmatory factor analysis, and other analyses are performed on the data collected from 193 stakeholders in Malaysia. Findings Based on the data collected and analyzed, the results show that stakeholders view the Malaysian Islamic banks’ CSRs as effective. Research limitations/implications This study investigates the effectiveness of Malaysian Islamic banks’ CSR based on the survey data collected. However, future studies could explore this in greater depth using mixed methods. Practical implications The research findings have great implications for researchers. Since this study is among the few research studies that investigate the effectiveness of Islamic CSR, the researchers have paved ways for further investigation in this area. In addition, the study encourages the Malaysian Islamic banks and other Islamic financial institutions to contribute more to the society. Originality/value The study examines the effectiveness of Islamic banks’ CSR and contributes to the growing discussions on the Islamic CSR. The study has opened up this area for further investigations by other researchers.

Measuring halal brand association (HalBA) for Islamic banks

2016 ◽  
Vol 7 (3) ◽  
pp. 331-354 ◽  
Author(s):  
Suharni Maulan ◽  
Nor Asiah Omar ◽  
Maisarah Ahmad
Keyword(s):  
Factor Analysis ◽  
Three Dimensions ◽  
Islamic Banks ◽  
Content Type ◽  
Islamic Bank ◽  
Brand Association ◽  
Bank Managers ◽  
Confirmatory Factor ◽  
Banking Institutions ◽  
Corporate Social

Purpose The main purpose of this paper is to develop a reliable and valid scale for measuring halal brand association (HalBA) for Islamic banks. Brand association is a core dimension of brand equity that Islamic bank managers need to develop to maintain competitiveness. Using the process proposed by Churchill for developing measures of marketing constructs, an instrument to assess HalBA for Islamic bank is formulated. Design/methodology/approach The methodology consists of developing the scale based on a literature review and qualitative method. The proposed scale is then purified and validated through exploratory factor analysis (EFA) and confirmatory factor analysis (CFA). Findings Based on the EFA and CFA, the result reveals that HalBA for Islamic banks contains 15 attributes which can be categorized into three dimensions: Shari’ah-compliant association, God-consciousness association and corporate social responsibility association. Practical implications The scale developed could assist practitioners in further understanding the dimensions and measurement of halal bank association, particularly in Islamic banking institutions. Knowledge of the dimensions of HalBA that customers seek from an Islamic bank can help managers and marketers to design branding strategies that better meet the needs of consumers, thereby increasing their satisfaction and loyalty. Originality/value The concept of brand association has been explored primarily from a conventional marketing perspective. This study offers a new dimension of HalBA in the context of Islamic banks.

Corporate social responsibility practices and disclosures in Thailand

2019 ◽  
Vol 15 (3) ◽  
pp. 318-332 ◽  
Author(s):  
Panya Issarawornrawanich ◽  
Suneerat Wuttichindanon
Keyword(s):  
Factor Analysis ◽  
Corporate Social Responsibility ◽  
Social Responsibility ◽  
Good Governance ◽  
Stock Exchange ◽  
Employee Relations ◽  
Business Practices ◽  
Content Type ◽  
Legal Frameworks ◽  
Corporate Social

Purpose This paper aims to investigate the patterns of corporate social responsibility (CSR) practices and disclosures of firms listed on the Stock Exchange of Thailand (SET). Design/methodology/approach A total of 43 CSR indices under the Securities and Exchange Commission’s nine CSR components were used to quantify the CSR disclosures. The nine CSR components are good governance, environment, consumer protections, fair business practices, human rights, labor standards, community and society, innovation and anti-corruption. The common patterns of the CSR disclosures were subsequently identified using factor analysis. Findings The factor analysis identified four domains of the CSR disclosures of the SET-listed firms: employee relations, environment, anti-corruption and philanthropic efforts. Importantly, an increasing number of Thai firms are now attaching greater significance to the employee relations aspect of CSR, as opposed to in the past. In addition, an increasing number of the Thai companies have either initiated or participated in the anti-corruption campaigns. Originality/value The research offers an insight into the current development in CSR practices and disclosures in Thailand, as compared to a decade ago. To that end, this research conducted a survey on the CSR disclosures in relation to the nine CSR components, and factor analysis was used to establish the patterns of CSR practices. The findings are of great use to regulators in formulating legal frameworks and strategies to engage companies in CSR and also provide further evidence on the CSR practices in an emerging economy. Furthermore, the findings offer businesses and industries a disclosure benchmark, against which firms decide on the nature and extent of CSR information to disclose in the annual statements.

scholarly journals Pengaruh Keadilan Organisasi dengan moderasi Sikap CSR terhadap OCB

2019 ◽  
Vol 1 (2) ◽  
Author(s):  
Yulisza Syahtiani
Keyword(s):  
Factor Analysis ◽  
Corporate Social Responsibility ◽  
Confirmatory Factor Analysis ◽  
Social Responsibility ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Citizenship Behavior ◽  
Full Model ◽  
Confirmatory Factor ◽  
Corporate Social

Penelitian ini bertujuan untuk menguji pengaruh keadilan organisasi terhadap organizational citizenship behavior (OCB) dengan sikap corporate social responsibility (CSR) sebagai moderator. Responden penelitian ini adalah buruh pabrik SKT PT Djarum, Tbk. di kota Kudus, Jawa Tengah sebanyak 239 orang. Instrumen penelitian yang digunakan adalah skala organizational citizenship behavior, skala keadilan organisasi dan skala sikap corporate social responsibility. Metode analisis data menggunakan structural equation model (SEM) dengan program Lisrel 8.7.Data responden diuji dengan menggunakan 2nd Order Confirmatory Factor Analysis dan analisis full model digunakan untuk menguji pengaruh variabel dengan moderasi. Hasil uji analisa 2nd Order Confirmatory Factor Analysis ditemukan bahwa semua model tergolong fit. Sementara uji analisis full model juga tergolong fit. Kesimpulan hipotesa bahwa Ada pengaruh keadilan organisasi terhadap OCB melalui moderasi sikap CSR.

Corporate social responsibility (CSR) practices in Islamic banks of Bangladesh

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Md. Anowar Hossain Bhuiyan ◽  
Md. Abud Darda ◽  
Md. Belal Hossain
Keyword(s):  
Sustainable Development ◽  
Factor Analysis ◽  
Corporate Social Responsibility ◽  
Social Responsibility ◽  
Well Being ◽  
Islamic Banks ◽  
Content Type ◽  
Arts And Culture ◽  
Corporate Social ◽  
The Impact

Purpose Corporate social responsibility (CSR) influences an organization in deciding its ethical approaches in the corporate practices and also important to maintain sustainable development. Islamic banks are capturing almost 40% of the total bank account holders in Bangladesh and contributing to the socio-economic and environmental development of the country through their CSR activities. The purpose of this paper is to investigate the impacts of CSR activities of Islamic banks for sustainable development in Bangladesh from the perception of the beneficiaries. Design/methodology/approach This study is based on a questionnaire survey of 200 conveniently selected beneficiaries from five purposively selected Islamic banks in Bangladesh. Respondents’ agreement score for various CSR-related activities has been observed in a five-point Likert scale and, finally, to identify the impact of CSR, exploratory factor analysis has been done. Findings Results revealed that respondents are expressing strong agreement for almost all the activities, and they are much satisfied with ongoing CSR activities by Islamic banks, which implies positive attitudes of beneficiaries regarding CSR activities. The results of factor analysis further confirm the perception of respondents toward CSR activities of Islamic banks in terms of social enhancement, education and health, socio-economic well-being and contemporary arts and culture. Originality/value The Islamic banks should enhance their CSR activities for socio-economic development, provide more allocation in education programs, increase sponsorship in sports events and assist in flourishing Bangladeshi arts and culture.

scholarly journals Adaptation of the Scale of Factors of Sports Sponsorship Policy to Turkish

2020 ◽  
Vol 17 (3) ◽  
pp. 889-899
Author(s):  
Yeliz Eratlı Şirin ◽  
Mehmet Metin ◽  
Saadet Gönen Yıldız ◽  
Tayfun Şirin
Keyword(s):  
Factor Analysis ◽  
Corporate Social Responsibility ◽  
Confirmatory Factor Analysis ◽  
Customer Satisfaction ◽  
Social Responsibility ◽  
Internal Consistency ◽  
Cronbach's Alpha ◽  
Confirmatory Factor ◽  
Sports Sponsorship ◽  
Corporate Social

The aim of this study is to adapt the Drivers of Sports Sponsorship Policy developed by Miragaia et al. (2017) to Turkish and to present the results of the validity and reliability study. 100 managers and employees in public and private sectors participated in the study. DFA (confirmatory factor analysis) were performed for the construct validity studies of the scale and Cronbach’s Alpha internal consistency and composite coefficients were examined for reliability studies. In result of confirmatory factor analysis, the 19-item scale, which consists of four factors: customer satisfaction, corporatereputation, innovation and corporate social responsibility, was foundto be adjusting good.Internal consistency coefficients of the scale are updated as customer satisfaction dimension 0,65, corporate reputation dimension 0,79, innovation dimension 0,65 and corporate social responsibility dimension 0,84.The total internal consistency coefficient of the scale is α = 0,83. The total correlations of the factors in the scale were calculated between 0,259 and 0,466.The analyzes showed that the Turkish form of the scale was a valid and reliable measurement tool. ​Extended English summary is in the end of Full Text PDF (TURKISH) file.   Özet   Bu çalışmanın amacı, Miragaia ve arkadaşları (2017) tarafından geliştirilen Spor Sponsorluğu Politikasının Faktörleri’ni (Drivers of Sports Sponsorship Policy) Türkçeye uyarlamak ve geçerlik güvenirlik çalışma sonuçlarını ortaya koymaktadır. Araştırmaya kamu ve özel sektörde görev alan 100 yönetici ve çalışan katılmıştır. Ölçeğin yapı geçerlik çalışmaları için DFA (doğrulayıcı faktör analizi) yapılmış, güvenirlik çalışmaları için Cronbach’s Alpha iç tutarlılık ve kompozit katsayılarına bakılmıştır. Müşteri memnuniyeti, kurumsal itibar, yenilikçilik ve kurumsal sosyal sorumluluk olmak üzere dört faktörden oluşan 19 maddelik ölçeğe ilişkin modelin doğrulayıcı faktör analizi sonucunda iyi uyum sağladığı bulunmuştur. Ölçeğe ait iç tutarlık katsayıları ise müşteri memnuniyeti boyutu 0,65, kurumsal itibar boyutu 0,79, yenilikçilik boyutu 0,65 ve kurumsal sosyal sorumluluğu boyutu 0,84 olarak bulunmuştur. Ölçeğin toplam iç tutarlık katsayısı ise α = 0,83’tür. Ölçekteki faktörlerin toplam korelasyonları 0,259 ile 0,466 arasında hesaplanmıştır. Analizler ölçeğin Türkçe formunun geçerli ve güvenilir bir ölçme aracı olduğunu göstermiştir.

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