Lost in translation? Cross-language thematic analysis in tourism and hospitality research

2018 ◽  
Vol 30 (11) ◽  
pp. 3158-3174 ◽  
Author(s):  
Minoo H. Esfehani ◽  
Trudie Walters
Keyword(s):  
Thematic Analysis ◽  
Content Type ◽  
Language Differences ◽  
Analysis Process ◽  
Iterative Analysis ◽  
Research Findings ◽  
Tourism And Hospitality ◽  
Cross Language ◽  
Lost In Translation

Purpose Tourism and hospitality research is frequently cross language in nature; yet, English is the most used language to disseminate research findings. The use of thematic analysis is increasing; yet, critical discussions of the implications of the timing of translation when applying this method are rare. The purpose of this study is to present a model for bilingual researchers undertaking qualitative studies in their mother language who are reliant on their own language skills to translate and overcome language differences, and who are using thematic analysis. Design/methodology/approach Thematic analysis is a six-phase iterative analysis process during which the main themes are identified and a network of related themes is constructed to facilitate the interpretation of the material. The model is illustrated through reference to a research project carried out by the first author on the role and manifestation of intangible cultural heritage in tourism in protected areas in Iran. Findings The model introduces translation as an internal procedure within thematic analysis, situating it between the second and third phases when the codes are being consolidated into basic themes. Translation is viewed as a part of the iterative process of thematic analysis. Originality/value This model is the first to provide bilingual cross-language researchers with a practical and epistemologically, methodologically and ethically sound rationale for the timing of translation when using thematic analysis. While it was developed on a tourism case study, the authors believe it is applicable to research in other disciplines where cross-language qualitative analysis is used.

Purchasing behaviour and supplier base evolution – a longitudinal case study

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Anna Dubois ◽  
Lars-Erik Gadde ◽  
Lars-Gunnar Mattsson
Keyword(s):  
Design Methodology ◽  
Longitudinal Case Study ◽  
Short Term ◽  
Supplier Relationships ◽  
Content Type ◽  
Research Findings ◽  
Purchasing Behaviour ◽  
Time Periods

Purpose The purpose of the paper is to describe and analyse the evolution of the supplier base of a buying firm and the reasons behind these changes. Design/methodology/approach The paper is based on a case study of the changes over 52 years in a sub-set of the supplier base of a firm manufacturing fork-lifts. Findings The study shows that some relationships feature substantial longevity. However, the duration of one-third of the total relationships is shorter than five years. There was considerable variation over time in the dynamics of the supplier base in terms of entries and exits of suppliers. Owing to this variation, research findings and conclusions in short-term studies are heavily dependent on the specific conditions at the time of the study. Finally, no less than one-fourth of the terminated supplier relationships were reactivated later. Research limitations/implications The study was designed in a time when purchasing was considered entirely from the perspective of the buying firm. Further studies, therefore, must increasingly emphasise the role of suppliers and the interaction in the buyer–supplier relationships, as well as the embeddedness in networks. Originality/value The findings of the study are unique in two ways. First, they are based on systematic observations over more than 50 years. Second, the study involves the purchases of 11 components representing different technical and economic features. The (few) previous studies are based on much shorter time periods and involves fewer suppliers/components. Moreover, the findings regarding re-activation of terminated relationships represent unique contributions.

A multi-attribute approach to select the best method for repairing river bridge columns

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mitra Salmaninezhad ◽  
S. Mahmood Jazayeri Moghaddas
Keyword(s):  
Evaluation Criteria ◽  
Bridge Columns ◽  
Pier Scour ◽  
Content Type ◽  
Accuracy And Precision ◽  
Proposed Model ◽  
Research Findings ◽  
Multi Attribute Decision Making ◽  
Weighing Method

PurposePier scour is one of the main causes of damage to the columns of the river bridges. It is essential to select the best method among various repair methods based on different evaluation indices. However, there is no procedure for ranking these repair methods based on their attributes. The present study seeks to set an approach for this ranking.Design/methodology/approachIn this paper, a multi-attribute decision-making (MADM) model is presented for ranking the repair techniques, in which alternatives are examined using the most important evaluation criteria. In addition, a combination of entropy and eigenvector methods has been proposed for weighting these attributes. A case study is then used to demonstrate the applicability and the validity of the method.FindingsThe execution of the model using two multi-criteria methods yielded similar results, which confirms its accuracy and precision. Moreover, the research findings showed the consistency of the objective and subjective weighting methods and the conformity of the weights obtained for the attributes from the combination of these methods to the nature of the problem.Originality/valueThe selection of the proper method for repairing the bridge columns plays an essential role in success of the bridge restoration. The proposed model introduces an approach for ranking repair methods and selecting the best one that has not been presented so far. Also, the weighing method for attributes is an innovative method for ranking restoration methods that has been proven in a case study.

Capturing toleration on social networks sites using internet-mediated research: June 30th Egyptian revolution case study

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Noha A. Nagy ◽  
Amira S.N. Tawadros ◽  
Amal S. Soliman
Keyword(s):  
Content Analysis ◽  
Design Methodology ◽  
Web Content ◽  
Validity And Reliability ◽  
Social Phenomena ◽  
Egyptian Revolution ◽  
Content Type ◽  
Analysis Process ◽  
Egyptian Culture

Purpose This paper aims at understanding the dynamics underlying toleration as a complex social phenomenon and its pattern on Facebook during the June 30th revolution in Egypt. Thanks to the huge advances in ICT, internet-mediated research (IMR) has become one of the most prominent research methodologies in social sciences. Discussions on social network sites cannot be neglected in studying the dynamics complex and emerging social phenomena such as changes in public opinion, culture, attitudes and virtues. Design/methodology/approach To fulfill this aim, the researchers used web content analysis as a method inside IMR paradigm to analyze the discussions on Tamarrod’s Facebook page in the period from June 30th to July 5th and to examine the emerging overall pattern of toleration. Findings The results show indications that toleration is inherent in the Egyptian culture, and that the Egyptian society still keeps its reputation as a highly tolerant society, even in crises periods where tensions are witnessed everywhere. Moreover, the results also show that the web content analysis process proposed in this study is highly reliable and valid. Originality/value The importance of the study lies in introducing a computational and empirical approach to analyze web content in a semi-automated way and proving its validity and reliability to study social phenomena such as toleration.

scholarly journals Secondary teachers' perspectives on sustaining growth mindset concepts in instruction

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Maria Jorif ◽  
Cheryl Burleigh
Keyword(s):  
Instructional Practices ◽  
Growth Mindset ◽  
Structured Interviews ◽  
Content Type ◽  
Analysis Process ◽  
Learning Tasks ◽  
Depth Analysis ◽  
Secondary Grades ◽  
Teachers Perspectives

PurposeThe purpose of this paper is to explore perspectives of secondary (9–12) teachers on how to sustain growth mindset concepts within instructional practices as well as identifying barriers to sustainment.Design/methodology/approachThis study employed an exploratory case study to obtain the lived experiences of participants. An inductive analysis process was utilized on the data collected through structured interviews and a semi-structured focus group.FindingsFour major themes emerged from an in-depth analysis process: embed growth mindset practices in daily classroom instruction, communicate verbal affirmations and implement growth mindset learning tasks, allow students to experience academic successes and failures and teachers should receive continual support.Research limitations/implicationsThe study was limited to secondary grades (9–12). Therefore, it is recommended to expand the study to grades K-8.Originality/valueDue to a gap in the literature, this study provided insights into sustaining an innovative psychological approach, growth mindset, within academic instruction. Growth mindset concepts have been supported through the work of seminal researcher Carol Dweck and other prevalent educational researchers (e.g. Robert Marzano) to provide teachers with effective classroom instructional practices that can academically progress students.

“I love this stuff!”: a Canadian case study of mentor–coach well-being

2019 ◽  
Vol 8 (4) ◽  
pp. 325-344
Author(s):  
Trista Hollweck
Keyword(s):  
Focus Group ◽  
Qualitative Case Study ◽  
Well Being ◽  
Experienced Teachers ◽  
Content Type ◽  
Coaching Relationship ◽  
Framework Approach ◽  
Stakeholder Perspective ◽  
Research Findings

PurposeThe purpose of this paper is to report on a qualitative case study that examined the potential benefits, challenges and implications of the mentor–coach (MC) role as a supportive structure for experienced teachers’ well-being and sense of flourishing in schools.Design/methodology/approachThe qualitative case study used data collected from surveys, interviews, focus groups and documentation. Data were coded and abductively analyzed using the “framework approach” with and against Seligman’s well-being PERMA framework. In order to include an alternative stakeholder perspective, data from a focus group with the district’s teacher union executive are also included.FindingsUsing the constituting elements of Seligman’s well-being (PERMA) framework, experienced teachers reported positive emotion, engagement, positive relationships, meaning and accomplishment from their MC experience. However, the MC role is not a panacea for educator well-being. Rather, the quality and effectiveness of the mentoring and coaching relationship is a determining factor and, if left unattended, negative experiences could contribute to their stress and increased workload.Research limitations/implicationsThe data used in this study were based on a limited number of survey respondents (25/42) and the self-selection of the interview (n=7) and focus group participants (n=6). The research findings may lack generalizability and be positively skewed.Originality/valueThis study contributes to the current lack of empirical research on the MC experience and considers some of the wider contextual factors that impact effective mentoring and coaching programs for educators.

Can you balance the gaps? Ambidexterity in service firms

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Christina Öberg ◽  
Beata Kollberg
Keyword(s):  
Market Development ◽  
Service Firms ◽  
Technological Advancement ◽  
Time Schedule ◽  
Content Type ◽  
Customer Involvement ◽  
Hospitality Firms ◽  
Collaborative Interaction ◽  
Tourism And Hospitality

PurposeAmbidexterity refers to the ability to balance contradictory items and has been extensively described in relation to technological advancement in large-sized manufacturing firms. Few studies on hospitality and tourism firms have described the balancing of innovative developments, often focusing on the operational level of firms. Ambidexterity could though be understood also in dimensions of customer/market development and collaborative interaction. This paper describes and discusses ambidexterity in the dimensions of technological advancement, customer/market development and collaborative interaction in service firms to inspire this debate and bridge the gap between strategy and the service field.Design/methodology/approachA case study describing a service firm's 25-year development functions as the empirical source of inspiration to understand how service firms also in tourism and hospitality sectors would work with strategies and their developments related to technology, customers and collaboration. The case study is analysed using an activity-based time schedule to capture dimensions of ambidexterity and how they are linked to one another.FindingsThe findings indicate how the service firm balanced exploitation and exploration over time, rather than allowing such activities to occur simultaneously and in parallel. Generally, the firm only managed to explore in one dimension at the time.Originality/valueThe paper broadens the lens on ambidexterity to include collaboration and customer involvement and the link among the various dimensions of ambidexterity. It also discusses how ambidexterity in these dimensions may be handled by service firms so as to inspire strategic developments among tourism and hospitality firms.

An evaluation of knowledge management tools: Part 2 – managing knowledge flows and enablers

2014 ◽  
Vol 18 (6) ◽  
pp. 1101-1126 ◽  
Author(s):  
Peter Massingham
Keyword(s):  
Action Research ◽  
Empirical Evidence ◽  
Organisational Change ◽  
Knowledge Flows ◽  
Organisational Performance ◽  
Learning Organisation ◽  
Content Type ◽  
Research Findings ◽  
And Performance

Purpose – This paper aims to evaluate a range of best practice knowledge management (KM) ideas used to manage knowledge flows and enablers. In total, four KM toolkits and 23 KM tools were tested over a five-year period (2008-2013), as part of a large-scale longitudinal change project. Each tool was assessed against an evaluative framework designed to test criticisms of KM: strategy, implementation and performance. The results provide empirical evidence about what KM tools work and which do not and why, and outcomes for practitioners, researchers and consultants. Design/methodology/approach – This paper presents a summary of the findings of a large Australian Research Council (ARC) Linkage Project grant in the period of 2008-2013. The case study organisation (CSO) was a large public sector department, which faced the threat of lost capability caused by its ageing workforce and knowledge loss. The project aimed to solve this problem by minimising its impact via achieving learning organisation capacity. The CSO participating in the study was selected because it was a knowledge-intensive organisation, with an ageing workforce. All 150 engineering and technical staff at the CSO were invited to participate, including management and staff. An action research methodology was used. Findings – The results provide empirical evidence that KM can be used to manage knowledge flows and enablers. The highest rating toolkit was knowledge preservation, followed by knowledge usage. The most value was created by using KM to provide “why context” to structural capital (e.g. reports, databases, policies) (meta-data) and to create opportunities to reflect on experience and share the learning outcomes (peer assists and after action reviews). The results tended to support criticism that KM is difficult to implement and identified the main barriers as participation located at the tactical action research level, i.e. why is this useful? Evidence that KM works was found in progress towards learning organisation capacity and in practical outcomes. Research limitations/implications – The action research cycle and learning flows provide opportunities to examine barriers to KM implementation. The research also presents opportunities for further research to examine the findings in other organisational and industry settings, for example, the relationship between the KM toolkits and organisational change and performance, presents an important area for further research. Researchers might also consider some of the toolkits which rated poorly, e.g. knowledge sharing, and challenge these findings, perhaps selecting different KS tools for testing. The paper has limitations. It is based on a single case study organisation, offset, to some degree, by the longitudinal nature of the empirical evidence. It is ambitious and the findings may be controversial. However, the depth of the study and its findings provide rare longitudinal empirical evidence about KM and the results should be useful for practitioners, researchers and consultants. Practical implications – For practitioners, the research findings provide management with an evaluative framework to use when making decisions regarding KM. The findings provide discussion of KM toolkits and tools that may be used to manage knowledge flows and enablers. In addition to the discussion of each tool, there is analysis of what works and what does not and why, barriers to implementation as well as explanation of their impact on organisational change and performance, and a scorecard to guide toolkit choices. This method should allow managers to make sensible decisions about KM. Originality/value – The paper addresses criticisms of KM by examining the KM toolkits within the context of whether knowledge can be managed, implementation barriers may be addressed and improved organisational performance can be demonstrated. This approach allows generalisability of the findings to enable others to apply the research findings in their organisational contexts. The outcome is three sets of guidelines: strategy: which KM tools work; implementation: addressing barriers; and organisational performance: how to measure value. In doing so, the paper provides a systematic framework for evaluating KM tools. It also provides a rare opportunity to present empirical evidence gathered over a five-year longitudinal study.

The methodological challenge of cross-national qualitative research

2015 ◽  
Vol 15 (3) ◽  
pp. 373-386 ◽  
Author(s):  
Kirsten Martinus ◽  
David Hedgcock
Keyword(s):  
Qualitative Research ◽  
Policy Research ◽  
Research Process ◽  
Comparative Case Study ◽  
Case Study Methodology ◽  
Content Type ◽  
Qualitative Case Studies ◽  
Research Findings ◽  
Cross National

Purpose – The purpose of this paper is to highlight the difficulties faced during the interview process in a cross-national qualitative comparative case study between Japan and Australia. It discusses the challenges in producing insightful data and preserving the integrity of findings when methodologies are influenced by different cultural and professional environments. Design/methodology/approach – The paper explores literature on cross-national qualitative research in the context of policy research as well as the philosophical and professional differences between Japan and Western countries (like Australia). It reflects on practical examples and strategies used by the researcher during the ethics and interview processes when adapting widely accepted qualitative case study methodology to suit the Japanese cultural and professional environment. Findings – The paper finds that linguistic, cultural, professional and philosophical differences between the countries challenged initial researcher assumptions that comparability between the case study regions would be maintained through the application of accepted methodologies and an “insider” status. It observes that the quest to generate rich and insightful data places the character and capability of the researcher as central in the research process. Originality/value – This paper provides practical examples and strategies for social science researchers using interview methods in Japan and Australian. It points to a need for further research on the ambiguous and elusive nature of the “insider” paradigm as well as the “comparability” of cross-national qualitative case studies when methodological “flexibility” is used to enrich and preserve the integrity of research findings.

Collaborative approach to digital transformation (CADT) model for manufacturing SMEs

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jonathan Brodeur ◽  
Robert Pellerin ◽  
Isabelle Deschamps
Keyword(s):  
Industry 4.0 ◽  
Manufacturing Industry ◽  
Digital Transformation ◽  
Collaborative Approach ◽  
Longitudinal Case Study ◽  
Content Type ◽  
Aerospace Manufacturing ◽  
Research Findings ◽  
New Perspective

PurposeThis paper aims to propose a collaborative approach model developed based on observations of two aerospace manufacturing small and medium-sized enterprises (SMEs) pursuing their digital transformation toward Industry 4.0.Design/methodology/approachThis research focuses on two manufacturing SMEs in North America, and data were collected using longitudinal case study and research intervention method. Data collection was performed through observation and intervention within the collaborative projects over 18 months.FindingsA model of a collaborative approach to digital transformation (CADT) for manufacturing SMEs was produced. Based on the study findings, the collaboration manifests itself at various stages of the transformation projects, such as the business needs alignment, project portfolio creation, technology solution selection and post-mortem phase.Research limitations/implicationsResearch using the case study method has a limitation in the generalization of the model. The CADT model generated in this study might be specific to the aerospace manufacturing industry and collaboration patterns between manufacturing SMEs. The results could vary in different contexts.Practical implicationsThe proposed CADT model is particularly relevant for manufacturing SMEs' managers and consultants working on digital transformation projects. By adopting this approach, they could better plan and guide their collaboration approach during their Industry 4.0 transformation.Originality/valueThis research provides a new perspective to digital transformation approaches in the aerospace industry. It can be integrated into other research findings to formulate a more integrated and comprehensive CADT model in industries where SMEs are significant players.

The role of information technology in bridging the knowing-doing gap: an exploratory case study on knowledge application

2019 ◽  
Vol 23 (4) ◽  
pp. 705-741 ◽  
Author(s):  
Thilo Haamann ◽  
Dirk Basten
Keyword(s):  
Information Technology ◽  
Thematic Analysis ◽  
Knowledge Application ◽  
Content Type ◽  
Step Process ◽  
The People ◽  
Role Of It ◽  
Role Of Information

Purpose Organisations that systematically manage their knowledge based on processes of creating, storing, transferring and applying knowledge are likely to achieve both performance improvements and competitive advantages. However, companies often succeed in the first three processes only, while neglecting knowledge application. The phenomenon of employees not relying on existing knowledge when solving specific problems is referred to as knowing-doing gap. While the existence of this gap is well acknowledged, the purpose of this study is to advance the understanding how respective barriers of knowledge application can be overcome, in particular concerning the role of information technology (IT). Design/methodology/approach This study applies a case study design, thereby relying on various data sources, such as interviews, documents, field notes, observations and demonstrations. The analysis follows established guidelines for thematic analysis. Findings An understanding of knowledge application as a three-step process is derived. The set of knowledge application barriers, identified practices to overcome the barriers and yielded themes that explain the role of IT in bridging the knowing-doing gap are complemented. Research limitations/implications The role of IT in bridging the knowing-doing gap and contributing to the general understanding of the knowing-doing gap by also considering practices concerning the people and process dimensions is illuminated. While IT plays a central role in applying knowledge, successfully overcoming the knowing-doing gap requires organisational practices at the people and processes dimensions that are aligned with the IT. The set of barriers of knowledge application at the individual, group and organisational levels is complemented. Practical implications The practices to bridge the knowing-doing gap at the intersection of the people, processes and technology dimensions are identified. Specifically, the role of IT in overcoming barriers to knowledge application is explored. Originality/value This thematic analysis yields a theoretical explanation for knowledge application as a three-step process and suggests practices to bridge the knowing-doing gap for each step. Furthermore, four major themes that explain the role of IT for this process in depth are derived.

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