Strategy to motivate and facilitate compromise in Chinese mediation

2014 ◽  
Vol 25 (1) ◽  
pp. 4-20 ◽  
Author(s):  
Yiheng Deng ◽  
Kaibin Xu
Keyword(s):  
Discourse Analysis ◽  
Design Methodology ◽  
Chinese Society ◽  
Chinese People ◽  
Content Type ◽  
Common Goals ◽  
Language Strategies ◽  
Contemporary Chinese ◽  
Practical Implications ◽  
External Reasons

Purpose – This paper aims to explore language strategies and techniques in Chinese mediation that are adopted by mediators to motivate and facilitate compromise among disputants. Design/methodology/approach – Ten cases were audio-recorded on the spot, transcribed for analysis in their Chinese form, and then translated into English for English readers. The translation of excerpts used in this paper to demonstrate points was double checked to ensure accuracy. Discourse analysis was adopted to explore the meanings and functions of the utterances in these excerpts. Findings – It is found that power is embedded in the mediator's position and in his/her role in the mediation. Furthermore, neutrality is less of a concern as compared to justice in the mediator's terms. Finally, socio-cultural indications of the language strategies and techniques were drawn about contemporary Chinese society. Practical implications – When dealing with Chinese people in conflict, one may emphasize common goals and bring in external reasons such as seniority, face, and status to motivate and facilitate compromise. Originality/value – Studying transcripts of cases that were recorded in real time and recently is rare in studies of Chinese mediation. Studying what people actually say provides us data in reality, in contrast to the ideals as well as what they say they do in mediation.

Exploration of factors leading to successful mediation

2017 ◽  
Vol 28 (1) ◽  
pp. 24-49 ◽  
Author(s):  
Yafei Zhang ◽  
Li Chen
Keyword(s):  
Data Analysis ◽  
Design Methodology ◽  
Information Dissemination ◽  
Gold Medal ◽  
Chinese Society ◽  
Content Type ◽  
Effective Factors ◽  
Key Factor ◽  
Contemporary Chinese

Purpose The purpose of this study is to explore possible factors leading to a successful mediation in Chinese mediation shows. In China, media always play an indispensable role in information dissemination, morality advocacy and policy explanation. Design/methodology/approach This paper employed content analysis of 166 episodes of one representative mediation show, Gold Medal Mediation, and regression technique in data analysis. Findings Results of ordinal regression suggested that “secret talking”, rather than transparency, between disputants had significant influence on successful mediation. Function of mediators is limited in reaching full mediation. The effective factors leading to full mediation include compromise of rights, secret talking, attitude of the observer cohort. It suggests that the role of mediator is limited, rather than being over-exaggerated, in successful mediation. The successful mediation is largely dependent on disputants’ motivations. Additionally, “compromise of rights” by disputants is a key factor in solving disputes. Research limitations/implications Findings of this study revealed the role of Chinese mediation shows in propagating mediation in contemporary Chinese society and supporting upheld morality values. Due to the nature of the chosen mediation show, some disputes take more than one episode to solve. However, this study looks at each episode without considering the integrity of the dispute. That is, if the disputes take two episodes, the coder codes the two episodes as two separate disputes instead of looking at it as one dispute. Originality/value By exploring various aspects of mediations shows, including the role of mediators, disputants and a cohort of observers, this study can both explicitly show predicted factors to successful mediations on the shows, and can implicitly examine the power and perceived justification of mediation in contemporary China via media.

The sustainable company: looking at goals for people, planet and profits

2016 ◽  
Vol 37 (6) ◽  
pp. 28-38 ◽  
Author(s):  
Timothy B. Palmer ◽  
David J. Flanagan
Keyword(s):  
Strategic Management ◽  
Goal Setting ◽  
Natural Environment ◽  
Design Methodology ◽  
Large Firms ◽  
Bottom Line ◽  
Content Type ◽  
Common Goals ◽  
Sustainability Reports ◽  
Practical Implications

Purpose This paper aims to explore the landscape of sustainability goals set by large firms. Design/methodology/approach Sustainability reports were content analyzed using the triple bottom line framework. Findings This study identified 389 goals among 22 firms. The most common goals focused on the natural environment. On average, the firms list 18 sustainability goals. These included an average of eight “planet” goals, seven “people” goals and three “overarching” goals. Practical implications This research should be useful to sustainability professionals who are setting goals for their firms and seek to understand the current landscape of goals set by large firms. Originality/value Although previous research has analyzed the content of sustainability reports, this is the first paper to explore sustainability goals. Given the importance of goal setting in strategic management, this paper fills an important gap in the intersection between sustainability and strategy.

A discursive textscape of workplace spirituality

2015 ◽  
Vol 28 (6) ◽  
pp. 948-969 ◽  
Author(s):  
Brad S. Long ◽  
Cathy Driscoll
Keyword(s):  
Discourse Analysis ◽  
Design Methodology ◽  
Critical Reflection ◽  
Workplace Spirituality ◽  
Organizational Studies ◽  
Discursive Practices ◽  
Content Type ◽  
Societal Level ◽  
Conditions Of Possibility ◽  
Practical Implications

Purpose – Based on themes the authors observed in workplace spirituality texts, the purpose of this paper is to highlight the historicity of these texts and induce a model to help them understand how this discourse of workplace spirituality came into being. Design/methodology/approach – The authors perform intertextual analysis to show how authors draw upon concepts available in the broader discursive context, from which the authors produced a textscape of the workplace spirituality discourse to depict these layers of discursive interconnections. Findings – The expressed novelty and recency of workplace spirituality as a form of management knowledge, the authors argue, is made ambiguous by its heavy borrowing from other discourses. The authors show how existent spiritual, organizational and societal-level discourses create the conditions of possibility for the discourse of workplace spirituality to emerge. Most of the authors within the corpus engaged the same theories in organizational studies that created the kind of workplaces they now seek to change. Practical implications – The power of the workplace spirituality discourse to improve the state of workers and work and achieve the expressed desire for change may be diminished through the discursive practices of its authors. Originality/value – The authors offer a visual “textscape” in which the findings are framed and hence operationalize this idea in a novel manner that contributes to the methods of discourse analysis. The findings also call for more critical reflection into whether workplace spirituality represents a solution to organizational problems when neither the workers nor work it constructs are particularly new.

scholarly journals Biodiversity accounting: uncover environmental destruction in Indonesia

2019 ◽  
Vol 16 (6) ◽  
pp. 809-825
Author(s):  
Syarifuddin Syarifuddin ◽  
Ratna Ayu Damayanti
Keyword(s):  
Discourse Analysis ◽  
Natural Resources ◽  
Community Participation ◽  
Local Governments ◽  
Design Methodology ◽  
Analysis Method ◽  
Content Type ◽  
Environmental Destruction ◽  
South Sulawesi ◽  
Practical Implications

Purpose This study aims to reveal the impression which is delivered in the biodiversity report of local governments in South Sulawesi Province, Indonesia. It is crucial since the region has biodiversity that seems to get no specific attention in preserving its sustainability. Design/methodology/approach Discourse analysis was used as a method to reveal fact and developing discourse. Analysis method to be developed was Eder cognitive discourse analysis, which was conducted by observing the narration in the biodiversity report. Findings The findings of this study indicate that the informant's impression of the biodiversity report was made to attract investors by showing information related to local natural resources, thus allowing investors to exploit nature as needed. Nature and humans in the view of policymakers cannot be separated. Research limitations/implications The implication of this research for further research is to focus more on the neutralization motives of the biodiversity reports preparers and the implications of community participation to save the environment. Practical implications This study shows practice and policy of accounting in the organizational biodiversity as written in its report. Discourse and impression which are stated to the stakeholders need to be changed to show the seriousness of the region in biodiversity conservation. Originality/value Many types of research studies have been conducted related to biodiversity accounting so far, but this paper views it from a different aspect. This paper discusses the intention and purpose of the report to show its spirit.

Beyond statistics: a new rhetoric for investment theory

2014 ◽  
Vol 27 (5) ◽  
pp. 722-731 ◽  
Author(s):  
Thomas Pistorius
Keyword(s):  
Discourse Analysis ◽  
Design Methodology ◽  
Rhetorical Analysis ◽  
Practical Relevance ◽  
Content Type ◽  
Financial Wealth ◽  
New Rhetoric ◽  
Investment Theory ◽  
Rational Behaviour ◽  
Practical Implications

Purpose – The purpose of this paper is to analyse the current rhetoric of predictability in investment theory. After making the case for unpredictability, a new rhetoric for investment theory is proposed. Design/methodology/approach – McCloskey's project of the rhetoric of economics provides the background and approach for the author's investigation. In particular the author will use the notions of metaphor, prediction, discourse analysis, and virtue ethics. Findings – The current rhetoric equals the original rhetoric in the seminal work of Markowitz. The current rhetoric is based on predictability and rational behaviour. The proposed new rhetoric for investment theory denies predictability. The new rhetoric aims to cope with statistics by stressing that statistics is supportive but not decisive: handling investment theory is about judgements, combining virtues with historical and theoretical insights. Practical implications – The investigation of the rhetoric of investment theory has practical relevance because the theory constitutes investment practice, and can put financial wealth at risk. The new rhetoric for investment theory invites practitioners and researchers to reflect on the epistemology of investment theory, and its consequences for the field. Originality/value – The rhetoric of investment theory is to the author's knowledge not yet analysed in the literature. The rhetorical analysis of the current rhetoric and the proposal of a new rhetoric aim to contribute to the literature on the rhetoric of investment theory.

Will China’s entrepreneurial migrant managers awaken Africa’s dream of becoming the next factory of the world?

2018 ◽  
Vol 46 (1) ◽  
pp. 36-42 ◽  
Author(s):  
Brian Leavy
Keyword(s):  
Global Economy ◽  
Design Methodology ◽  
Chinese People ◽  
The West ◽  
Content Type ◽  
Chinese Investment ◽  
Chinese Migrants ◽  
The World ◽  
To Come ◽  
Practical Implications

Purpose China’s biggest contribution to Africa’s modernization is more likely to come from the rapidly expanding number of Chinese migrants determined to seek their fortunes by setting up manufacturing businesses across the continent, according to Irene Yuan Sun in her new book The Next Factory of the World: How Chinese Investment is Reshaping Africa. She is interviewed by S&L contributing editor Brian Leavy. Design/methodology/approach Irene Sun, a senior McKinsey consultant has spent years researching infrastructure modernization and manufacturing expansion in Africa for her new book. Findings China is the fastest-growing source of foreign investment in Africa, and this has enormous consequences for Africa and for the global economy. Practical implications Nowadays, a lot of the managers with the needed skills and resilience are Chinese people who worked their way up in factories in China in conditions that not so long ago were very similar to what’s in Africa today. Originality/value Sun’s big insight: “I’d like Westerners to understand that China’s activities in Africa don’t represent a threat, either to Africa or to the West.” For Western observers who are alarmed by China’s strategy of investing in African infrastructure to gain favorable access to its natural resources she offers a new context: China’s experience at industrialization under primitive conditions can transform Africa into the next Factory of the World.

Consumer value creation through WhatsApp use

2019 ◽  
Vol 32 (4) ◽  
pp. 455-471
Author(s):  
Jorge Cruz-Cárdenas ◽  
Jorge Guadalupe-Lanas ◽  
Ekaterina Zabelina ◽  
Andrés Palacio-Fierro ◽  
Margarita Velín-Fárez ◽  
...  
Keyword(s):  
Latin American ◽  
Value Creation ◽  
Emotional Support ◽  
Design Methodology ◽  
Instant Messaging ◽  
Role Performance ◽  
Content Type ◽  
Consumer Value ◽  
Depth Interviews ◽  
Practical Implications

Purpose The purpose of this paper is to understand in-depth how consumers create value in their lives using WhatsApp, the leading mobile instant messaging (MIM) application. Design/methodology/approach The study adopts the perspective of customer-dominant logic (CDL) and uses a qualitative multimethod design involving 3 focus groups and 25 subsequent in-depth interviews. The research setting was Ecuador, a Latin American country. Findings Analysis and interpretation of the participants’ stories made it possible to identify and understand the creation of four types of value: maintaining and strengthening relationships; improving role performance; emotional support; and entertainment and fun. In addition, the present study proposes a conceptual model of consumer value creation as it applies to MIM. Practical implications Understanding the way consumers create value in their lives using MIM is important not only for organizations that offer MIM applications, but also for those companies that develop other applications for mobile phones or for those who wish to use MIM as an electronic word-of-mouth vehicle. Originality/value The current study is one of the first to address the topic of consumer behavior in the use of technologies from the perspective of CDL; this perspective enables an integrated qualitative vision of value creation in which the consumer is the protagonist.

scholarly journals Advantages and potential challenges of data management in e-maintenance

2019 ◽  
Vol 25 (3) ◽  
pp. 378-396 ◽  
Author(s):  
Arian Razmi-Farooji ◽  
Hanna Kropsu-Vehkaperä ◽  
Janne Härkönen ◽  
Harri Haapasalo
Keyword(s):  
Data Management ◽  
Design Methodology ◽  
Management Practices ◽  
Future Research ◽  
Conceptual Approach ◽  
Content Type ◽  
Different Types ◽  
Maintenance Systems ◽  
Industry Leader ◽  
Practical Implications

Purpose The purpose of this paper is twofold: first, to understand data management challenges in e-maintenance systems from a holistically viewpoint through summarizing the earlier scattered research in the field, and second, to present a conceptual approach for addressing these challenges in practice. Design/methodology/approach The study is realized as a combination of a literature review and by the means of analyzing the practices on an industry leader in manufacturing and maintenance services. Findings This research provides a general understanding over data management challenges in e-maintenance and summarizes their associated proposed solutions. In addition, this paper lists and exemplifies different types and sources of data which can be collected in e-maintenance, across different organizational levels. Analyzing the data management practices of an e-maintenance industry leader provides a conceptual approach to address identified challenges in practice. Research limitations/implications Since this paper is based on studying the practices of a single company, it might be limited to generalize the results. Future research topics can focus on each of mentioned data management challenges and also validate the applicability of presented model in other companies and industries. Practical implications Understanding the e-maintenance-related challenges helps maintenance managers and other involved stakeholders in e-maintenance systems to better solve the challenges. Originality/value The so-far literature on e-maintenance has been studied with narrow focus to data and data management in e-maintenance appears as one of the less studied topics in the literature. This research paper contributes to e-maintenance by highlighting the deficiencies of the discussion surrounding the perspectives of data management in e-maintenance by studying all common data management challenges and listing different types of data which need to be acquired in e-maintenance systems.

An exploratory empirical study of whistleblowing and whistleblowers

2020 ◽  
Vol 27 (3) ◽  
pp. 755-770
Author(s):  
Maria Krambia-Kapardis
Keyword(s):  
Statistical Analysis ◽  
Design Methodology ◽  
Research Topic ◽  
Due Date ◽  
Content Type ◽  
Unethical Behaviour ◽  
Eu Member States ◽  
European Directive ◽  
Original Survey ◽  
Practical Implications

Purpose The purpose of this study is to develop a profile of whistleblowers and to determine whether whistleblowing legislation would encourage those individuals to bring to light some illegal or unethical behaviour that otherwise would remain in the shadows. Design/methodology/approach Having identified whistleblowing correlation, a survey was carried out in Cyprus of actual whistleblowers and could-have-been whistleblowers. Findings Males between 46 and55 years of age, regardless of whether they have dependents or hold senior positions in organizations are significantly more likely to blow the whistle. However, could-have-been whistleblowers did not go ahead because they felt that the authorities would not act on their information. Research limitations/implications Because of the sensitive nature of the research topic and the fact that only whistleblowers or intended whistleblowers could participate in the study, the sample size is limited as a result. This, in turn, limits both the number of respondents in each category (actual and intended) as well as constrains the statistical analysis that could be carried out on the data. Practical implications It remains to be seen whether EU Member States shall implement the European Directive 2019/1937 on the protection of persons who report breaches of Union Law, in its entirety by the due date, namely December 2021. Originality/value This study provides a literature review of whistleblowing and reports an original survey against the backdrop of the European Directive.

How Phillips saw the light

2020 ◽  
Vol 36 (8) ◽  
pp. 29-31
Keyword(s):  
Design Methodology ◽  
Reading Time ◽  
Daily Basis ◽  
Business World ◽  
Content Type ◽  
Freak Show ◽  
The World ◽  
Pertinent Information ◽  
The One ◽  
Practical Implications

Purpose Reviews the latest management developments across the globe and pinpoints practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings The problem with developing a reputation of being something of an oracle in the business world is that all of a sudden, everyone expects you to pull off the trick of interpreting the future on a daily basis. Like a freak show circus act or one-hit wonder pop singer, people expect you to perform when they see you, and they expect you to perform the thing that made you famous, even if it is the one thing in the world you don’t want to do. And when you fail to deliver on these heightened expectations, you are dismissed as a one trick pony, however good that trick is in the first place. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

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