Evaluating and visualizing QoS of service providers in knowledge-intensive crowdsourcing: a combined MCDM approach

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Shixin Xie ◽  
Xu Wang ◽  
Biyu Yang ◽  
Longxiao Li ◽  
Jinfeng Yu

PurposeAs the number of joined service providers (SPs) in knowledge-intensive crowdsourcing (KI-C) continues to rise, there is an information overload problem for KI-C platforms and consumers to identify qualified SPs to complete tasks. To this end, this paper aims to propose a quality of service (QoS) evaluation framework for SPs in KI-C to effectively and comprehensively characterize the QoS of SPs, which can aid the efficient selection of qualified SPs.Design/methodology/approachBy literature summary and discussion with the expert team, a QoS evaluation indicator system for SPs in KI-C based on the SERVQUAL model is constructed. In addition, the Decision Making Trial and Evaluation Laboratory (DEMATEL) method is used to obtain evaluation indicators' weights. The SPs are evaluated and graded by the Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) and rank–sum ratio (RSR), respectively.FindingsA QoS evaluation indicator system for SPs in KI-C incorporating 13 indicators based on SERVQUAL has been constructed, and a hybrid methodology combining DEMATEL, TOPSIS and RSR is applied to quantify and visualize the QoS of SPs.Originality/valueThe QoS evaluation framework for SPs in KI-C proposed in this paper can quantify and visualize the QoS of SPs, which can help the crowdsourcing platform to realize differentiated management for SPs and assist SPs to improve their shortcomings in a targeted manner. And this is the first paper to evaluate SPs in KI-C from the prospect of QoS.

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Xiaoxiao Wang ◽  
Ruiting Shi ◽  
Ting Wang

Purpose Due to the different actual construction conditions in different cities, the requirements for community livability may also differ due to different geographical locations and urban construction priorities. The research system in this paper can be applied to study similar old communities in old urban areas. The indicator system would need to be adjusted in different places, based on specific construction situations and higher planning requirements. This process would provide valuable insights for effective construction projects that support the livability of the old communities. Design/methodology/approach Based on sustainable and people-oriented development principles, this study considered the development of old urban communities during today’s rapid urban renewal and development. Using previous literature and related research experience, this study established an evaluation indicator system to assess the livability of old urban communities. Based on the local resident experience and satisfaction, the study investigated current weaknesses in the construction of livable old urban communities and developed corresponding recommendations for reform based on these. The goal was to provide guidance and recommendations for renewing old communities in during urban development and further promote the sustainable development of the city. Findings Based on the people-oriented principle and focusing on old urban communities as the research object, this study constructed an evaluation indicator system to evaluate the livability of urban old communities. The goal was to identify the weaknesses in the construction of old urban communities, with a focus on livability. Using the Bei’anmen community in Nanjing as a case study, the AHP method and fuzzy comprehensive evaluation method were applied to evaluate the overall target level and specific indicators, with the goal of assessing the level of livability in the Bei’anmen community.[AQ2] The results show that the livability of the Bei’anmen community is “very poor,” with significant room for improvements in community livability. This study also proposed corresponding measures for improving problems related to livability in the old urban community. Establishing the indicator system may help evaluate the livability of similar old communities in Nanjing and the same types of old communities in other cities. Understanding the overall livability of communities under construction can help identify weaknesses in other own construction approaches and may inform appropriate steps to improve the sustainable construction of the community in the wave of continuous urban renewal. This may realize the further development of livability in the community. Originality/value The community is an integral part of the city and strengthening the community’s civilization can support a harmonious and stable social environment. In constructing livable communities, improving the community civilization can promote social progress and civilization, promote social harmony and support the harmonious and sustainable development of communities. To strengthen the construction of a livable community, it is important to apply a residential perspective and provide a good platform for managing community participation and interaction. This may include organizing community-level cultural activities and strengthening communication between residents to increase the residents’ affection for the community. This would enhance the residents’ sense of belonging, forming a harmonious and stable atmosphere of community life, mutual help and mutual tolerance.


2017 ◽  
Vol 11 (4) ◽  
pp. 595-608 ◽  
Author(s):  
Dongxiao Niu ◽  
Zongyun Song ◽  
Meng Wang ◽  
Xinli Xiao

Purpose The aim of this paper is to review the current situation and existing problem, establish investment benefits evaluation indicator system and introduce synthetic approach degree containing Hamming approach degree, Euclid approach degree and gray correlation degree to improve the shortage of Euclidean distance in traditional TOPSIS method, and the evaluation result is strengthened by multiplication rule. This paper aims to solve the distribution network investment decision-making problem and construct a comprehensive distribution network investment benefit indicator system, which is more suitable for China distribution network characteristics. Design/methodology/approach This study develops improved TOPSIS methods for decision maker in the power distribution network market and uses an example to prove its effectiveness and superiority in practice which can realize the combination of theory and practice. Findings The research shows that the investment evaluation indicator system built in present paper covers more investment benefit influencing factors (such as qualified rate of trunk cross-section, pass rate of N-1 lines), and the evaluation result obtained by improved TOPSIS method is more efficient and persuasive. Originality/value The study can help investors evaluate distribution network project more efficient, and make contribution to the choice of distribution cases with similar investment benefits.


2021 ◽  
Vol 13 (5) ◽  
pp. 2777
Author(s):  
Dongxiao Niu ◽  
Gengqi Wu ◽  
Zhengsen Ji ◽  
Dongyu Wang ◽  
Yuying Li ◽  
...  

It will be a huge challenge for China to achieve carbon neutrality by 2060. At present, China needs to understand its own carbon neutrality status and then scientifically plan a path to achieve carbon neutrality. In order to evaluate the carbon neutrality capacity of China’s provinces, this paper firstly constructs an evaluation indicator system, which includes 20 indicators at six levels. Then, a combination of subjective and objective weighting methods, as well as an improved technique for order preference by similarity to an ideal solution (TOPSIS) model, are used to calculate evaluation results. On this basis, the reasons for their different carbon neutrality capacities are analyzed. The results show that the use of renewable energy, maintaining ecological environmental quality, and low-carbon technology are important factors affecting China’s carbon neutrality capacity, and according to the evaluation results, China’s provinces are divided into three categories. Finally, corresponding suggestions for speeding up the pace of carbon neutrality are put forward.


2021 ◽  
Vol 13 (4) ◽  
pp. 1643
Author(s):  
Biao Li ◽  
Yunting Feng ◽  
Xiqiang Xia ◽  
Mengjie Feng

Along with industry upgrading and urbanization, the agricultural industry in China has been experiencing a stage of rapid development, on the bright side. On the other side, ecological environment deterioration and resource scarcity have become prevalent. Called by the current situation, circular agriculture arises as a direction for the industry to achieve sustainable development. This study develops an evaluation indicator system for circular agriculture using an entropy method, and evaluates factors that could drive the Chinese agricultural industry to achieve better performance. We employ the method using provincial data collected from the province of Henan, in which around 10% of the total grain in China is produced. It was found that agricultural technology and water resources per capita are positively related to circular performance in agriculture. In contrast, urbanization and arable land per capita are negatively related to circular performance. This article provides support to the government in policy-making related to the improvement of circular agricultural performance.


Water ◽  
2021 ◽  
Vol 13 (13) ◽  
pp. 1775
Author(s):  
Kai Tian ◽  
Xin-an Yin ◽  
Jie Bai ◽  
Wei Yang ◽  
Yan-wei Zhao

River system network (RSN) connectivity is important to maintain the environmental and ecological functions of wetlands. Quantitative evaluation of connectivity can provide crucial support for efforts to improve wetland connectivity and to restore and protect wetland ecosystems. Most existing evaluation methods uniformly generalise RSN to form an undifferentiated RSN of edges and nodes that is taken as a whole to evaluate the connectivity. However, actual RSNs comprise rivers, canals, ditches, lakes, and ponds, which differ substantially in their structures, morphologies, and attributes. The mix of RSN elements therefore defines grades that give RSNs distinctive characteristics. Moreover, RSNs with different grades perform different ranges of environmental and ecological functions. The existing evaluation methods, which have some limitations, do not account for these characteristics. To account for these differences, we examined the grade characteristics and their impact on environmental and ecological functions. We established a grading system of RSN elements and a grading method of RSN, and constructed the structural connectivity evaluation indicator system for RSNs at different grades. On this basis, we propose a method for grading evaluation of RSN connectivity. We used China’s Baiyangdian Wetland to demonstrate the use of the system and validate the results. The proposed method provided an objective and accurate evaluation of RSN connectivity and clarified the differences in connectivity among RSNs with different grades, thereby providing improved guidance for the development and maintenance of the environmental and ecological functions of RSNs.


Symmetry ◽  
2021 ◽  
Vol 13 (2) ◽  
pp. 192
Author(s):  
Hui Lin ◽  
Jianxin You ◽  
Tao Xu

Evaluation of online teaching quality has become an important issue because many universities are turning to online classes due to the Corona Virus Disease 2019 (COVID-19) pandemic. In this paper, online teaching quality evaluation is considered as a linguistic multi-attribute group decision-making (MAGDM) problem. Generally, the evaluation sematic information can be symmetrically or asymmetrically distributed in linguistic term sets. Thus, an extended linguistic MAGDM framework is proposed for evaluating online teaching quality. As the main contribution, the proposed method takes into account the risk preferences of assessment experts (AEs) and unknown weight information of attributes and sub-attributes. To be specific, the Delphi method is employed to establish a multi-level evaluation indicator system (EIS) of online teaching quality. Then, by introducing the group generalized linguistic term set (GLTS) with two risk preference parameters, a two-stage optimization model is developed to calculate the weights of attributes and sub-attributes objectively. Subsequently, the linguistic MAGDM framework was divided into two stages. The first stage maximizes the group comprehensive rating values of teachers on different attributes to obtain partial ranking results for teachers on each attribute. The latter stage maximizes the group comprehensive rating values of teachers to evaluate the overall quality. Finally, a case study is provided to illustrate how to apply the framework to evaluate online teaching quality.


2006 ◽  
Vol 23 ◽  
pp. 675-686
Author(s):  
Noriyasu KACHI ◽  
Takashi MINE ◽  
Hirokazu KATO ◽  
Shigeru OSHIMA ◽  
Yoshitsugu HAYASHI

2017 ◽  
Vol 124 ◽  
pp. 05007
Author(s):  
Yaofeng Xie ◽  
Chenglin Liu ◽  
Suyang Gao ◽  
Yan Chen ◽  
Ning Jiang

Entropy ◽  
2018 ◽  
Vol 20 (9) ◽  
pp. 689 ◽  
Author(s):  
Ming Li ◽  
Jialin Wang ◽  
Ying Li ◽  
Yingcheng Xu

Disclosure of sustainability information is important for stockholders and governments. In order to evaluate the quality of sustainability information disclosure in heavily polluting industries, the quality of the disclosure is proposed to be evaluated from completeness, adequacy, relevance, reliability, normativeness and clarity aspects. The corresponding evaluation indicator system is constructed. Due to the ambiguity and complexity of the evaluation information, the intuitionistic fuzzy sets are applied to model the linguistic ratings. Entropy is used to derive the weight of experts, the object weight and the subject weight of the indicators. which are integrated when dealing with the evaluation information. The quality of sustainability information disclosure of seven representative companies in heavily polluting industries is evaluated. The importance of indicators and ranking of the companies are derived. Based on the evaluation results, the discussion and suggestions are also provided.


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