Performance evaluation: a comparative study between public and private sectors

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sandra Rolim Ensslin ◽  
Larissa Marx Welter ◽  
Daiana Rafaela Pedersini
Keyword(s):  
Performance Evaluation ◽  
Development Process ◽  
Public And Private ◽  
Content Type ◽  
Evaluation Systems ◽  
The Public ◽  
Critical Success ◽  
Low Incidence ◽  
Public And Private Sector ◽  
Two Sectors

PurposeThis study analysed international publications related to the performance evaluation (PE) theme to compare the public and private sectors with a focus on the metrics and a reflection on the consideration of each sector's characteristics.Design/methodology/approachIn total, two bibliographic portfolios (BPs) were selected with the aid of the Knowledge Development Process-Constructivist (ProKnow-C) instrument, and the literature was systematically and critically reviewed to construct a theme literature map; the metrics analysed the performance evaluation systems (PESs) used in the studies and identified each sector's characteristics and PES behaviour based on these characteristics.FindingsThe two sectors stand out because of the low incidence of articles with cardinal scales, which enable the measurement and identification of the consequences of performance that are below or above the target. The behaviour of the sector characteristics was unusual, especially regarding the user and the organisational structure; it was found that the presence or absence of critical factors, such as communication, may prove to be a differential of success or failure. An absence of the organisation's particularities when designing and using a PES was noted.Originality/valueThe contributions relate to (1) identification of the public and private sector characteristics based on the selected literature, which helps in understanding the critical success and failure factors of an organisation's PES, especially with regard to metrics adequacy for each context; and (2) verification of the paths taken by the literature in both sectors.

Relationship between CSR motivations and corporate social performance: a study in the power industry in India

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Moumita Acharyya ◽  
Tanuja Agarwala
Keyword(s):  
Public Sector ◽  
Private Sector ◽  
Corporate Social Performance ◽  
Social Performance ◽  
Power Sector ◽  
Public And Private ◽  
Content Type ◽  
The Public ◽  
Self Interest ◽  
Public And Private Sector

PurposeThe paper aims to understand the different motivations / reasons for engaging in CSR initiatives by the organizations. In addition, the study also examines the relationship between CSR motivations and corporate social performance (CSP).Design/methodology/approachThe data were collected from two power sector organizations: one was a private sector firm and the other was a public sector firm. A comparative analysis of the variables with respect to private and public sector organizations was conducted. A questionnaire survey was administered among 370 employees working in the power sector, with 199 executives from public sector and 171 from private sector.Findings“Philanthropic” motivation emerged as the most dominant CSR motivation among both the public and private sector firms. The private sector firm was found to be significantly higher with respect to “philanthropic”, “enlightened self-interest” and “normative” CSR motivations when compared with the public sector firms. Findings suggest that public and private sector firms differed significantly on four CSR motivations, namely, “philanthropic”, “enlightened self-interest”, “normative” and “coercive”. The CSP score was significantly different among the two power sector firms of public and private sectors. The private sector firm had a higher CSP level than the public sector undertaking.Research limitations/implicationsFurther studies in the domain need to address differences in CSR motivations and CSP across other sectors to understand the role of industry characteristics in influencing social development targets of organizations. Research also needs to focus on demonstrating the relationship between CSP and financial performance of the firms. Further, the HR outcomes of CSR initiatives and measurement of CSP indicators, such as attracting and retaining talent, employee commitment and organizational climate factors, need to be assessed.Originality/valueThe social issues are now directly linked with the business model to ensure consistency and community development. The results reveal a need for “enlightened self-interest” which is the second dominant CSR motivation among the organizations. The study makes a novel contribution by determining that competitive and coercive motivations are not functional as part of organizational CSR strategy. CSR can never be forced as the very idea is to do social good. Eventually, the CSR approach demands a commitment from within. The organizations need to emphasize more voluntary engagement of employees and go beyond statutory requirements for realizing the true CSR benefits.

Underlying values and competencies of public and private sector managers

2016 ◽  
Vol 5 (4) ◽  
pp. 371-387 ◽  
Author(s):  
Sean D. Darling ◽  
J. Barton Cunningham
Keyword(s):  
Decision Making ◽  
Public Sector ◽  
Private Sector ◽  
Critical Incident ◽  
Visionary Leadership ◽  
Political Environment ◽  
Public And Private ◽  
Content Type ◽  
The Public ◽  
Public And Private Sector

Purpose The purpose of this paper is to identify unique values and competencies linked to private and public sector environments. Design/methodology/approach This study is based on critical incident interviews with a sample of senior leaders who had experience in both the public and private sectors. Findings The findings illustrate distinct public and private sector relevant competencies that reflect the unique values of their organizations and the character of the organization’s environments. This paper suggests a range of distinct public sector competencies including: managing competing interests, managing the political environment, communicating in a political environment, interpersonal motivational skills, adding value for clients, and impact assessment in decision-making. These were very different than those identified as critical for the private sector environment: business acumen, visionary leadership, marketing communication, market acumen, interpersonal communication, client service, and timely and opportunistic decision-making. Private sector competencies reflect private sector environments where goals need to be specifically defined and implemented in a timely manner related to making a profit and surviving in a competitive environment. Public sector competencies are driven by environments exhibiting more complex and unresolvable problems and the need to respond to conflicting publics and serving the public good while surviving in a political environment. Originality/value A key message of this study is that competency frameworks need to be connected to the organization’s unique environments and the values that managers are seeking to achieve. This is particularly important for public organizations that have more complex and changing environments.

Benchmarking parties’ obligations in the execution of concession-based PPP projects in Nigeria

2016 ◽  
Vol 9 (1) ◽  
pp. 27-46 ◽  
Author(s):  
Akintayo Opawole ◽  
Godwin Onajite Jagboro
Keyword(s):  
Developing Countries ◽  
Research Effort ◽  
Third Party ◽  
Specific Context ◽  
Southwestern Nigeria ◽  
Public And Private ◽  
Content Type ◽  
The Public ◽  
Contractual Obligations ◽  
Public And Private Sector

Purpose Demand–supply matrices with adverse consequences has occasioned government response to concession initiatives in infrastructure in Nigeria. However, concession-based projects have been trailed by administrative and legal controversies. While this scenario has negatively impacted the acceptability of a concession contract, there is, nevertheless, a paucity of research effort aimed at developing a sustainable framework. The purpose of this paper is to develop a conceptual framework for the evaluation and allocation of obligations of parties, thereby enhancing the synergy and cooperation between the public and private sector organization. Design/methodology/approach Data were obtained through a questionnaire administered to professionals in concession-based contracts in southwestern Nigeria, which included architects, estate surveyors, quantity surveyors, engineers and builders, accountants/bankers/economists and lawyers. The respondents were selected using random and respondent driven sampling approaches. The questions were structured to ensure that the respondents have appropriate experience in concession-based projects and hold appropriate positions as decision-makers so as to give credence to the collected data. Findings The study identified 47 contractual obligations in the specific context of developing countries. Based on “half-adjusting principle”, 13 of the obligations notably cost of land acquisition and cost of social disturbances were allocated to the public party; 18 of the obligations notably project design and cost of feasibility study were allocated to the private party; and 16 of the obligations including preparation of terms of a contract and relocation of third party facilities were shared by the parties. Originality/value The framework benchmarked the categorization of public and private parties’ obligations in concession-based public–private partnership (PPP) contracts. The study has the implication for the evaluation and allocation of obligations of parties, which could mitigate the risk of failure of PPP projects in relation to the specific context of developing countries.

Critical success factors for public–private partnerships in affordable housing in the United Arab Emirates

2019 ◽  
Vol 13 (5) ◽  
pp. 753-768 ◽  
Author(s):  
Khalifa Alteneiji ◽  
Sabah Alkass ◽  
Saleh Abu Dabous
Keyword(s):  
United Arab Emirates ◽  
Affordable Housing ◽  
Critical Success Factors ◽  
Success Factors ◽  
Public Private Partnerships ◽  
Public And Private ◽  
Content Type ◽  
The Public ◽  
Critical Success ◽  
Gcc Countries

Purpose This study aims to identify the critical success factors (CSFs) in the implementation of the public–private partnerships (PPPs) in the United Arab Emirates’ (UAE) affordable housing sector. Design/methodology/approach A questionnaire survey was conducted to assess 17 CSFs for PPP projects derived from previous international and local studies. The collected data were analyzed using the relative importance index technique to establish the most significant factors based on feedback from 48 respondents from the public and private sectors. Findings The most identified CSFs were good governance, government guarantees, commitment and responsibility of the public and private sectors, favorable and efficient legal frameworks, political support and stability, and demand for and the debt-paying ability of the project. Research limitations/implications There has been rapid momentum in the UAE and other Gulf Cooperation Council (GCC) countries towards engaging the private sector in the provision of infrastructure and housing after increased pressure on government budgets and falling oil prices. Thus, this study encourages strong consideration of the highest-ranked CSFs in the absence of any prior experiences or studies. On a broader scale, these CSFs are an effective policy tool for the GCC countries, which share similar contexts. Originality/value This paper represents the first empirical study in the GCC region and the UAE on the CSFs for PPPs in affordable housing, which is experiencing growing demand in the region to overcome the large deficit in housing supply.

Professionalism as social responsibility in procurement and administration

2017 ◽  
Vol 29 (3) ◽  
pp. 320-343 ◽  
Author(s):  
Joshua Steinfeld ◽  
Clifford McCue ◽  
Eric Prier
Keyword(s):  
Social Responsibility ◽  
Public Procurement ◽  
Public And Private ◽  
Actual Performance ◽  
Content Type ◽  
Job Tasks ◽  
The Public ◽  
Public And Private Sector ◽  
The Relationship ◽  
Practical Implications

Purpose The purpose of this empirical study is to identify the job tasks where decisions regarding social responsibility are likely to occur and assess the potential connections between social responsibility and professionalism. Design/methodology/approach A job study conducted by the Universal Public Procurement Certification Council (UPPCC) of 2,593 practitioners is used for data collection. Factor analysis is applied to a set of 75 procurement job tasks to determine the relationship between practitioners’ performance and management of job tasks and social responsibility variables. Findings The results suggest that there are specific job tasks performed and managed in both public and private sector procurement that share a unique relationship with social responsibility variables. Research limitations/implications The manuscript advances the research on professionalism in procurement and administration through empirically testing job tasks performed and managed by practitioners and identifying relationships between job tasks according to a professional orientation toward social responsibility. Practical implications The study shows that specific job tasks are performed and managed in procurement and administration with a social responsibility consideration. Social implications The technical nature of job tasks found to be related to social responsibility suggests a paradoxical view of the politics-administration dichotomy, and the notion that neutral tasks of both the public and private sectors are not void of a social function. Originality/value One attribute of professionalism in the literature, social responsibility, is operationalized through actual performance and management of job tasks by practitioners.

Awareness of intellectual capital among bank executives in India: a survey

2018 ◽  
Vol 26 (2) ◽  
pp. 291-310
Author(s):  
Mahesh Joshi ◽  
Monika Kansal ◽  
Sharad Sharma
Keyword(s):  
Private Sector ◽  
Intellectual Capital ◽  
Banking Industry ◽  
Service Industries ◽  
Public And Private ◽  
Content Type ◽  
The Public ◽  
External Capital ◽  
Bank Executives ◽  
Public And Private Sector

Purpose This paper aims to explore the awareness of terminology related to intellectual capital (IC) among executives of Indian banks and the sources in which they mostly find IC-related terminology. The paper also explores relative and specific contributions of each selected source of information in creating IC awareness among bank executives in India and determines difference among the executives from the public and private sector. Design/methodology/approach This research paper follows a survey-based approach to capture the perceptions of Indian bank managers working middle and top management across different banks. Regression analysis and ANOVA were applied to data from 166 responses. Findings The study finds that IC awareness among Indian banking executives is reasonably high and is equally spread across the three sub-categories of capital (external capital, human capital and internal capital), though the relative awareness of external capital is on the higher side. However, the sources of awareness of IC terminology differ among executives from the public- and private-sector banks. Research limitations/implications The sample was limited to middle and top managers in the Indian banking industry and suffers from the usual limitations of survey-based research such as the design of the survey instrument and the personal biases of the respondents. Some limitations may also have arisen because of the definitions of IC elements adopted by this study. Originality/value This research adds a new dimension to the IC research by exploring the practical application and awareness of IC that deviates from traditional annual report-based disclosure and valuation studies. No existing literature has examined the survey-based awareness study, particularly on the banking industry. This paper provides a foundation for future studies that examine the operational awareness and application of IC in the service industries.

Growth, Investment, and Savings in Five Year Plans

2021 ◽  
pp. 88-120
Author(s):  
K. L. Datta
Keyword(s):  
Growth Rate ◽  
Structural Changes ◽  
Domestic Product ◽  
Public And Private ◽  
The Public ◽  
Agriculture Industry ◽  
Total Investment ◽  
Target Set ◽  
Public And Private Sector ◽  
Two Sectors

This chapter visits major macroeconomic parameters, such as gross domestic product, savings, and investment, and studies their movement, especially the peaks and troughs in the six decades of planning, 1951–2011. The growth performance of the economy is assessed by comparing the realized growth rate with the target set in the Five Year Plans. It identifies the periods when the growth rate failed to meet the target, and pinpoints the reasons behind the shortfall. The growth rates are measured for agriculture, industry, and services sectors, and the structural changes in the economy are explored. Tracing the course of investment in the public and private sector in the mixed-economy framework, it shows how the share of these two sectors in total investment and domestic product altered over time. Finally, it unfolds the nexus between savings, investment, and economic growth that is evident in different phases of the Plan periods.

Job prospects for Mzuzu university library and information science graduates

2014 ◽  
Vol 115 (11/12) ◽  
pp. 571-587 ◽  
Author(s):  
Aubrey Harvey Chaputula
Keyword(s):  
Private Sector ◽  
Information Science ◽  
Professional Associations ◽  
Study Groups ◽  
Policy Formulation ◽  
Library And Information Science ◽  
Public And Private ◽  
Content Type ◽  
The Public ◽  
Public And Private Sector

Purpose – The purpose of this paper is to report on the findings of a study that was conducted to find out the employment prospects of Mzuzu University (Mzuni) library and information science (LIS) graduates. Design/methodology/approach – The study made use of a survey designehil it was mainly quantitative in nature. A census of all LIS graduates from 2006 to 2013 was taken. The study also purposely sampled some major employers of LIS graduates. Self completion questionnaires were administered to both study groups by the researcher personally, and also through emails. Data were collected between September and October 2013, and SPSS was used to analyse the data. Findings from the two questionnaires were discussed in relation to prevailing literature in the field. Findings – The study established that there are few job opportunities for LIS graduates in the library sector. This came about because libraries have not taken deliberate steps to recruit LIS graduates while opportunities in the private sector were limited. Consequently, some LIS graduates were unemployed, while the majority had taken up alternative jobs. Nevertheless, LIS graduates had the requisite skills and attributes required for the job. Absence of a career structure for LIS professionals in the public sector, failure to recognise role of librarians and LIS qualifications and lack of training opportunities were some of the challenges which LIS graduates faced. Research limitations/implications – The study covers all LIS graduates who graduated from Mzuni between 2006 and 2013. However, lack of updated contact information means that the researcher had challenges to reach out to most of the graduates save for those working in the major libraries. Furthermore, a good number of the graduates did not respond to the questionnaire sent, particularly those who graduated from the generic programme. This led to a lower than anticipated response rate. This implies that some of the study findings may have some bias towards the LIS graduates in the mature group. Practical implications – The research findings have a big bearing on policy formulation and decision making in government, the public and private sector players, professional associations and LIS training institutions. Originality/value – No formal studies have been done to determine the employment prospects for Mzuni LIS graduates ever since the diploma and degree programmes were launched. This research is, therefore, the first of its kind, and could help shape the future of the programmes in terms of curriculum content and methods of delivery. Recommendations made could also help the Malawi Library Association, the Mzuni’s Department of Library and Information Science, and relevant government ministries and departments to come up with appropriate interventions to the challenges being faced.

scholarly journals Hedonic indexes for public and private housing in Costa Rica

2017 ◽  
Vol 10 (1) ◽  
pp. 140-155
Author(s):  
Porfirio Guevara ◽  
Robert Hill ◽  
Michael Scholz
Keyword(s):  
Costa Rica ◽  
Public Sector ◽  
Private Sector ◽  
Public Housing ◽  
Public And Private ◽  
Content Type ◽  
The Public ◽  
Private Housing ◽  
Public And Private Sector

Purpose This study aims to show how hedonic methods can be used to compare the performance of the public and private sector housing markets in Costa Rica. Design/methodology/approach Hedonic price indexes are computed using the adjacent-period method. Average housing quality is measured by comparing hedonic and median price indexes. The relative performance of the public and private sector residential construction is compared by estimating separate hedonic models for each sector. A private sector price is then imputed for each house built in the public sector, and a public sector price is imputed for each house built in the private sector. Findings The real quality-adjusted price of private housing rose by 12 per cent between 2000 and 2013, whereas the price of private housing rose by 9 per cent. The average quality of private housing rose by 45 per cent, whereas that of public housing fell by 18 per cent. Nevertheless, the hedonic imputation analysis reveals that public housing could not be produced more cheaply in the private sector. Social implications The quality of public housing has declined over time. The hedonic analysis shows that the decline is not because of a lack of competition between construction firms in the public sector. An alternative demand side explanation is provided. Originality/value This study applies hedonic methods in novel ways to compare the relative performance of the public and private housing sectors in Costa Rica. The results shed new light on the effectiveness of public sector housing programs.

In-house or outsourcing FM services in the public sector

2017 ◽  
Vol 15 (3) ◽  
pp. 262-284 ◽  
Author(s):  
Tore Brandstveit Haugen ◽  
Nora Johanne Klungseth
Keyword(s):  
Public Sector ◽  
Strategic Decision ◽  
Facilities Management ◽  
Public And Private ◽  
Content Type ◽  
Internal Resources ◽  
The Public ◽  
The Past ◽  
Knowledge Triangle ◽  
Public And Private Sector

Purpose The purpose of this paper is to explore the development of knowledge about facilities management (FM), in particular, the management of FM services in practice, education and research. The paper questions whether we know more about optimal models for in-house or outsourcing FM after 25 years of applied research and development of best practices. Design/methodology/approach The paper is based on literature reviews, case studies and personal experiences from practice for over 25 years, concentrating on the public sector. The paper maintains an international focus on the FM development, with particular focus on the development in Norway and the Nordic countries. The knowledge development triangle, and its integration of education, research and practice, is used as an underlying theoretical framework. Findings The knowledge regarding management of FM services in both the public and private sector has been developed over the past two decades. The changes in both sectors is reflected in all the three aspects of the knowledge triangle. While the use of outsourcing increased significantly in popularity during the past 25 years, the Norwegian profile continues to have limited use of outsourcing. Research limitations/implications The paper is based on a qualified selection of doctoral theses, research reports and scientific articles published in the period 1990-2015. The explorations include limited quantitative data. Practical implications The choice for FM in practice, whether fully or partly to produce services with internal resources or to make arrangements with external suppliers, is an important strategic decision regarding the choice of a procurement strategy for the company or the organisation. This decision is not necessarily about outsourcing or in-house but rather the strategic sourcing and management of the needed services. Originality value A total of 25 years of research have shown that a simple solution and answer to the questions about in-house or outsourcing FM services is lacking. To find a good solution, it is necessary to understand the content of FM services with respect to quality and efficiency, and to understand the interaction between FM, the core activities and the users.

Sign in / Sign up

Export Citation Format

Share Document