Digitalisation in the banking industry and workers subjective well-being

2018 ◽  
Vol 11 (6) ◽  
pp. 411-423 ◽  
Author(s):  
Timurs Umans ◽  
Martin Kockum ◽  
Elin Nilsson ◽  
Sofie Lindberg
Keyword(s):  
Life Satisfaction ◽  
Information Management ◽  
Spillover Effect ◽  
Well Being ◽  
Digital Tools ◽  
Subjective Well Being ◽  
Positive Relation ◽  
Life Balance ◽  
Content Type ◽  
Work Related

Purpose The purpose of this paper is to explore how bankers perceive digitalisation relating to their subjective well-being. The paper seeks to further explore how this relation is contingent on the aspect of structural organisation represented by the concept of individualist/collectivist organisational culture. Design/methodology/approach The study is based on the survey distributed to employees of 18 bank offices in the south of Sweden, which 161 employees answered. The analysis of the data was performed by descriptive statistics, principle component analysis, Pearson correlations, multiple linear and moderating multiple linear regression analyses. Findings The study indicates that bankers’ experience digitalisation as a four-faceted construct: a tool for information management, and work optimisation, customer relation management and as a change agent. The study suggests that the use of digital tools for work optimisation has a positive relation to the work- related dimensions of subjective well-being as well as a spillover effect on the life balance and life satisfaction dimensions. It also indicates that the information management dimension has a positive relation to the life satisfaction aspect of subjective well-being. Finally, the study found that increasing the degree of collectivist organisation culture has a positive moderating effect on the relation between the use of digital tools for work optimisation and life balance and subjective well-being, respectively. Originality/value The study reveals a new way of operationalising digitalisation in banks and is the first study of its type to explore the relationship between digitalisation different facets and banker subjective well-being.

Psychological capital and career commitment: the mediating effect of subjective well-being

2018 ◽  
Vol 56 (2) ◽  
pp. 458-473 ◽  
Author(s):  
Hansika Singhal ◽  
Renu Rastogi
Keyword(s):  
Life Satisfaction ◽  
Negative Affect ◽  
Positive Affect ◽  
Psychological Capital ◽  
Career Commitment ◽  
Well Being ◽  
Subjective Well Being ◽  
Content Type ◽  
The Relationship

Purpose The purpose of this paper is to discover the role of psychological capital (PsyCap) as a predictor of subjective well-being (SWB) and career commitment (CC). Further, it aims to analyze the mediating role of SWB in the relationship between PsyCap and CC in the Indian manufacturing sector. Design/methodology/approach A quantitative survey-based research design employing data from 300 employees in the National Capital Region (NCR) of India was used in the present research. Findings The results demonstrated that PsyCap acted as a predictor for SWB and CC. Additionally, SWB partially mediated the relationship between PsyCap and CC. Research limitations/implications The limitations of the present research would have to do with the purposive sample set chosen during the data collection. The sample consisted of middle- and upper-middle-class Indian employees working in the NCR having knowledge of English language and computer skills. Perhaps, future research works should take into account a wider sample in terms of the regions across India and not only the NCR. Although the findings showed that SWB reduced the relationship between PsyCap and CC, still that relationship was significant statistically. Further research studies might also explore various moderators while simultaneously studying SWB. In the research, SWB acted as a significant mediator of the relation between PsyCap and CC, yet at the same time, it may be the scenario that employees who are committed toward their career would be more inclined to espouse a greater sense of SWB (i.e. mediator is caused by the outcome). Hence, the authors duly recognize the need to test this substitute model. Since, SWB places chief emphasis on respondent’s own experiences and perspectives; it does not denote a consummate understanding of their mental health as people may have psychological disorders even if they experience happiness. Hence, the use of other measures in addition to SWB in comprehending a person’s psychological health is desirable (Diener et al., 1997). Practical implications This study suggests that in order for organizations to have a workforce committed to their career and hence, their profession, the supervisors will need to train the employees having a higher incidence of PsyCap to increase their SWB. Consequently, the supervisors will, in turn, need to recruit employees already having the four dimensions of PsyCap, i.e. hope, efficacy, resilience and optimism at the workplace in order for them to have a higher life satisfaction, positive affect, reduced negative affect (three components of SWB) and increased CC. Social implications Employees who develop within themselves a state of being hopeful, efficacious, resilient and optimistic will also be strongly oriented toward having greater life satisfaction, positive affect and lower levels of negative affect. This, in part, would help them achieve the required commitment toward their career and hence, help them in sticking with their jobs. Originality/value The present study advances the existing work on positive organizational behavior by exhibiting the noteworthy role of PsyCap in predicting SWB and CC. Further, it helps in demonstrating the inevitable role of SWB in partially mediating the relationship between PsyCap and CC.

A review of research into knowledge sharing

2019 ◽  
Vol 28 (1) ◽  
pp. 20-22
Keyword(s):  
Life Satisfaction ◽  
Knowledge Sharing ◽  
Well Being ◽  
Future Research ◽  
Content Type ◽  
Work Related ◽  
Review Protocol ◽  
Process Perspective ◽  
The Impact ◽  
Positive Effect

Purpose The purpose of this study is to summarize findings from research into knowledge sharing and to provide suggestions for further research. Design/methodology/approach A systematic literature review was carried out through three phases – review protocol, conducting the review and reporting the review. A thematic analysis was carried out on 61 peer reviewed studies. Findings The review looks at the impact of knowledge sharing in three categories – individual, team and organizational. The main factors studied were creativity, performance and learning. Knowledge sharing goes beyond work-related impacts and has a positive effect on team climate, job satisfaction and life satisfaction. Directions for future research were identified as adopting an interaction and process perspective, investigating negative, differential and psychological impacts and improving methodology through use of qualitative and longitudinal studies. Practical implications As knowledge sharing does have positive psychological effects including enhanced job and life satisfaction it would be beneficial to build it into the organization’s well-being program. Originality/value This paper has an original approach as it is the first systematic review to be carried out on research into knowledge sharing and suggests areas for further investigation.

Work-related technoference at home and feelings of work spillover, overload, life satisfaction and job satisfaction

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Brandon T. McDaniel ◽  
Kimberly O'Connor ◽  
Michelle Drouin
Keyword(s):  
Job Satisfaction ◽  
Life Satisfaction ◽  
Technology Use ◽  
Online Survey ◽  
Family Members ◽  
Well Being ◽  
Cross Sectional ◽  
Content Type ◽  
Work Related ◽  
At Home

PurposeThe purpose of this study is to examine whether work-related technology use outside of work and around family members could produce technoference or phubbing, where time spent with family members is interrupted by or intruded upon by technology use. The authors also examined its impact on work-to-family spillover, feelings of overload, life satisfaction and job satisfaction for workers.Design/methodology/approachVia an online survey, the authors assessed the frequency of technoference due to work, work-to-family spillover, feelings of overload, life satisfaction and job satisfaction. The authors’ analytic sample included US parents (95 fathers and 88 mothers) who worked for pay and experienced technoference in their relationships, which was at least sometimes due to work.FindingsResults reveal possible impacts of technoference related to work on employee feelings of work-to-family spillover, greater feelings of overload, lower life satisfaction and lower job satisfaction.Research limitations/implicationsData are from a cross-sectional online survey, and results are correlational. Although the authors have theoretical/conceptual evidence for the impacts of technoference, it is possible that the direction of effects could be reversed or even bidirectional. Experimental/intervention work could further examine whether changes in technology use at home due to work improve employee well-being.Practical implicationsThe authors’ findings suggest that organizational policies which promote healthy boundaries and work-life balance are likely fundamental to employee well-being and that employers should be mindful of employees' work-related technology use at home.Originality/valueThis study examines technoference and phubbing due to work while at home, as opposed to focusing on the at-work context.

Relationships between job embeddedness and employees’ life satisfaction

2017 ◽  
Vol 39 (7) ◽  
pp. 951-966 ◽  
Author(s):  
Emmanuel Twumasi Ampofo ◽  
Alan Coetzer ◽  
Paul Poisat
Keyword(s):  
Life Satisfaction ◽  
Structural Equation ◽  
Design Methodology ◽  
Well Being ◽  
Job Embeddedness ◽  
Content Type ◽  
Work Related ◽  
Community Embeddedness ◽  
Equation Modelling ◽  
Practical Implications

Purpose The purpose of this paper is to explore relationships between organisation embeddedness and life satisfaction, and community embeddedness and life satisfaction. The study also examined relationships between each sub-dimension of organisation embeddedness and community embeddedness and life satisfaction. These sub-dimensions are “links”, “fit” and “sacrifice”. Design/methodology/approach Data were collected from 549 employees in organisations located in four major business centres in South Africa. The data were analysed using structural equation modelling. Findings Both organisation embeddedness and community embeddedness were positively related to life satisfaction. Regarding the sub-dimensions of organisation embeddedness, only organisation fit and sacrifice were positively related to life satisfaction. As regards the sub-dimensions of community embeddedness, only community fit was positively related to life satisfaction. Practical implications Adopting practices which embed employees in the organisation and communities where they live is potentially beneficial for both organisations and employee well-being. Originality/value The bulk of research on job embeddedness (JE) and work-related outcomes has focussed on benefits for the organisation. The effects of embeddedness on employee well-being have been largely overlooked. The current study is an attempt to redress this imbalance in JE research.

The effect of employment on the subjective well-being of 60–80 years old people

2020 ◽  
Vol 47 (12) ◽  
pp. 1481-1497
Author(s):  
Hila Axelrad ◽  
Arie Sherman ◽  
Israel Luski
Keyword(s):  
Life Satisfaction ◽  
Older Workers ◽  
Working Hours ◽  
Well Being ◽  
Positive Contribution ◽  
Subjective Well Being ◽  
Policy Makers ◽  
Content Type ◽  
Cognitive Component ◽  
Self Employment

PurposeThe current study investigates the association of employment at older age (60–80 years ) with the cognitive component of subjective well-being (SWB): life satisfaction.Design/methodology/approachOut of the Survey of Health, Ageing and Retirement in Europe (SHARE), the present study’s sample included 58,197 observations of participants aged 60–80 years from 18 countries. The authors estimate the direct effects of employment and number of working hours on life satisfaction while considering the characteristics of the job and their impact.FindingsResults reveal that individuals who do not work enjoy a higher level of life satisfaction and so do those who work in developing jobs. Work under pressure reduces the level of SWB and working in physically demanding jobs has no significant impact on SWB. The results confirm previous findings regarding the positive contribution of self-employment to individuals’ SWB.Originality/valueThe results allow policy makers to implement policy measures that can improve older workers' SWB.

Tolerance, governance and happiness (in)equality: cross-country evidence

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Raufhon Salahodjaev
Keyword(s):  
Life Satisfaction ◽  
Well Being ◽  
Subjective Well Being ◽  
Equal Distribution ◽  
Content Type ◽  
Mediating Role ◽  
Quality Of Institutions ◽  
Cross Country

Purpose The purpose of this study is to extend related literature on life satisfaction. In particular, the author explores the link between tolerance, governance and life satisfaction inequality in a sample of 81 countries. While studies have shown that tolerance and governance are separately linked to subjective well-being, no study has shown their mutual relationship to life satisfaction inequality. Design/methodology/approach Considering the existing link between tolerance and quality of institutions, in this study, the author explores the relationship between tolerance and life satisfaction inequality and the mediating role of governance. This research could be embedded in the framework of ballooning research exploring the effect of societal values on institutions and life satisfaction. Findings The empirical findings suggest more tolerant societies are more likely to have more even levels of life satisfaction, but this correlation is completely mediated by governance. Quality of institutions thus seem to be one of the core channels by which societies that value tolerance achieve more equal distribution of happiness. The author also finds that while GDP per capita evens out happiness, income inequality increases the gap in life satisfaction within society. Originality/value To the best of the author’s knowledge, this study is the first that relies on most up-to-date cross-country data to explore a novel channel through which tolerance may be linked to subjective well-being. In particular, in this study, the author posits that tolerance may have been linked to subjective well-being indirectly via its impact on quality of institutions (governance).

Factors influencing users’ subjective well-being: an empirical study based on shared bicycles in China

2017 ◽  
Vol 45 (4) ◽  
pp. 202-211 ◽  
Author(s):  
Xin Zhang ◽  
Liang Ma ◽  
Gao Shan Wang
Keyword(s):  
Life Satisfaction ◽  
Perceived Value ◽  
Well Being ◽  
Financial Risks ◽  
Subjective Well Being ◽  
Content Type ◽  
Perceived Risks ◽  
Shared Bicycle ◽  
Privacy Risks ◽  
Moderating Role

Purpose Bike sharing becomes suddenly hot up in China since the end of 2016. However, few studies have focused on shared bicycle users’ behavior. To fill this research gap, this paper aims to develop an integrated model to investigate factors that affect shared bicycle users’ subjective well-being. Design/methodology/approach A field survey with 220 shared bicycle users is conducted to test the research model and hypotheses. Findings The highlights are that perceived value has positive effect on users’ life satisfaction. Specially, it is interesting to find that hedonic value has the greatest impact on users’ life satisfaction, followed by social value and utilitarian value. Perceived risks which including privacy risks, financial risks and functional risks act as a moderating role between perceived value and users’ life satisfaction. Originality/value First, the authors clear factors that affect users’ subjective well-being from the perspective of perceived value. The results deepen our understanding about the effect of perceived value on users’ subjective well-being. Second, the current researches have ignored the effect of perceived risks on users’ subjective well-being. The authors filled that gap and found that perceived risks which including privacy risks, financial risks and functional risks act as a moderating role between perceived value and users’ subjective well-being.

Good governance matters for well-being: the case of Kazakhstan

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Balzhan Serikbayeva ◽  
Kanat Abdulla
Keyword(s):  
Life Satisfaction ◽  
Service Delivery ◽  
Public Service ◽  
Well Being ◽  
Trust In Government ◽  
Subjective Well Being ◽  
Content Type ◽  
Individual Level ◽  
Government Institutions ◽  
The Impact

Purpose This paper aims to investigate the impact of the perceived performance of the government on subjective well-being based on the individual-level survey data of Kazakhstan. Having implemented substantial economic and public administration reforms over nearly three decades since independence in 1991 Kazakhstan presents an interesting case to explore how people perceive the outcomes of the reforms. Design/methodology/approach This paper estimates the relationship between life satisfaction and its determinants with the ordered logit model making use of the ranking information in the response variable. Findings This paper establishes that satisfaction with public service delivery, living conditions and personal and economic factors that are subject to public policy, along with trust in government institutions contribute to life satisfaction. The more satisfied individuals are with the quality, affordability and accessibility of public services, the more satisfied they are with their lives as a whole. A higher level of trust in government institutions increases individual well-being. Originality/value There is still a lack of research on subjective well-being in the less developed world. This study will help reveal important determinants of subjective well-being in the context of a developing country. Also, this study is valuable in terms of examining the impact of citizen satisfaction with public service delivery on subjective wellbeing based on rich individual-level data of the national quality of life (QoL) survey.

The relationship between subjective well-being and workplace ostracism

2017 ◽  
Vol 30 (6) ◽  
pp. 978-988 ◽  
Author(s):  
Suchuan Zhang ◽  
Qiao Shi
Keyword(s):  
Life Satisfaction ◽  
Well Being ◽  
Subjective Well Being ◽  
Content Type ◽  
Workplace Ostracism ◽  
Using Data ◽  
The Relationship ◽  
Negative Relationships ◽  
Moderating Role

Purpose The purpose of this paper is to examine the effect of subjective well-being (SWB) on workplace ostracism, by focusing on the moderating role of emotional intelligence (EI). SWB is taken here as a construct of three components: life satisfaction, positive affect (PA), and negative affect (NA). Design/methodology/approach The theoretical model was tested using data collected from employees in different firms from different provinces in China. Analyses of multisource and lagged data from 677 employees indicate that as predicted, EI moderates the relationship between SWB (life satisfaction, PA, and NA) and workplace ostracism. Findings The findings show that when employees demonstrate high levels of EI, the negative relationships between life satisfaction, PA and workplace ostracism were strengthened, and the positive relationship between NA and workplace ostracism was weakened. Originality/value First, the results empirically demonstrate that EI is one moderator of the relationship between SWB and workplace ostracism. Second, the study contributes to the field of workplace ostracism by indicating some critical antecedents. Third, the present study examines the moderating role of EI in the relationship between SWB and workplace ostracism among Chinese employees.

Happiness and the city

2016 ◽  
Vol 9 (3) ◽  
pp. 313-330 ◽  
Author(s):  
Dmitriy Potapov ◽  
Irina Shafranskaya ◽  
Anastasiya Bozhya-Volya
Keyword(s):  
Life Satisfaction ◽  
Empirical Research ◽  
Urban Policy ◽  
Structural Model ◽  
Well Being ◽  
Individual Characteristics ◽  
Subjective Perception ◽  
Subjective Well Being ◽  
Content Type ◽  
The City

Purpose This paper aims to introduce and apply an assessment method designed to measure city satisfaction in relation to the subjective perception of individual well-being. Design/methodology/approach A structural model of residential satisfaction assessment is developed. To test the model, the authors have carried out an empirical research study, using a representative sample (1,636 respondents) of the residents of Perm, a large Russian city. Findings This study demonstrates both the direct and indirect influence of satisfaction with urban services, respondents’ individual characteristics, life satisfaction and happiness on overall city satisfaction. Moreover, this study attempts to explore the causality between subjective well-being and city satisfaction. Research limitations/implications The empirical research is limited to the one-city case. Practical implications This study aimed to provide local policy makers with a more refined tool for decision-making in urban policy, which could be of great importance as far as the city authorities need to set up priorities in urban management, especially under the pressure of limited budgets. Originality/value The results allow for the illustration of the cumulative and hierarchical nature of city satisfaction and highlight the relation of various life and urban domains and their influence on happiness, life satisfaction and city satisfaction.

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