Influence of knowledge-based safety culture in the construction industry: a stakeholder's perspective

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Deepak MD ◽  
Gangadhar Mahesh
Keyword(s):  
Knowledge Management ◽  
Construction Industry ◽  
Safety Culture ◽  
Assessment Tool ◽  
Workplace Safety ◽  
Worker Safety ◽  
Valuable Insight ◽  
Content Type ◽  
Knowledge Based ◽  
Key Stakeholders

PurposeSafety in construction projects is essential and requires more attention towards minimizing the accident rate. Problems concerning awareness of safety risks, procedures and practices still exist in the industry, which indicate a shortfall in diffusion of safety-related knowledge in construction industry. Also, there is dearth of studies on knowledge management strategies to prevent reoccurrence of accidents and thereby improve safety culture in construction industry. This study attempts to unveil aspects of knowledge management that are ignored in considering safety culture and discern the differences in the perception of key stakeholders of construction industry. Therefore, the objective of this study is to identify and measure knowledge-based safety culture elements.Design/methodology/approachIn this paper, the focus is on the application of a reliable, valid and sensitive knowledge-based safety culture assessment tool on key stakeholders operational in construction industry. Research method adopted is a questionnaire-based survey to seek responses from industry professionals. A total of 199 responses were obtained from 106 different companies operational in Indian construction industry. Statistical analyses including ranking analysis, t-test, correlation analysis, and ANOVA test are utilized for comparing and identifying the differences in view of stakeholder's perceptions concerning workplace safety.FindingsThis study helps to identify and rank critical knowledge-based safety culture elements from the perspective of key stakeholders of construction industry. This contributes in identifying the most critical and neglected variables among the key stakeholders regarding aspects of safety culture. Also, the study shows the importance of knowledge dimension in developing overall safety culture in construction industry.Originality/valueResults of this study offer valuable insight in enabling key stakeholders of construction industry to examine and enhance their safety performance. The implications of this study contribute new knowledge in assessing conditions that will improve worker safety in the construction industry. The paper should be of interest to researchers and practitioners in the area of occupational health and safety management.

Developing a knowledge-based safety culture instrument for construction industry

2019 ◽  
Vol 26 (11) ◽  
pp. 2597-2613
Author(s):  
Deepak M.D. ◽  
Gangadhar Mahesh
Keyword(s):  
Knowledge Management ◽  
Construction Industry ◽  
Safety Culture ◽  
Construction Projects ◽  
Measurement Scale ◽  
Measurement Tool ◽  
Content Type ◽  
Knowledge Based ◽  
Key Stakeholders ◽  
New Instrument

Purpose Harnessing the power of knowledge management is important for minimizing accidents occurring at construction projects. Yet, knowledge management is a neglected dimension when developing safety culture in the construction industry. Therefore, the purpose of this paper is to develop a knowledge-based safety culture questionnaire and examine its validity and reliability in the Indian context. Design/methodology/approach A questionnaire survey was formulated after identifying 69 influencing factors from a thorough literature review. In total, 210 valid responses were obtained from key stakeholders operating in Indian construction industry. Reliability and validity of the measurement scale were examined by factor analysis and inter-item correlation test. Comparison of knowledge-based safety culture scores across several demographic profiles of the respondents was utilized for testing discriminant validity. Findings Results suggest that the new instrument appears to be a reliable, valid and sensitive instrument that will contribute in examining the effect of key factors that influence the importance of the knowledge dimension toward developing safety culture in the construction industry. Originality/value The measurement tool developed in this study focuses on considering the importance of knowledge management in enhancing safety culture of the construction industry. This instrument can be utilized to compare the level of safety culture among key stakeholders of construction projects. This paper can contribute to the promotion of safety theory in Indian construction industry and provide practical implications for construction enterprises when they engage in improving safety conditions in their organizations.

Influential safety technology adoption predictors in construction

2019 ◽  
Vol 26 (11) ◽  
pp. 2655-2681 ◽  
Author(s):  
Chukwuma Nnaji ◽  
John Gambatese ◽  
Ali Karakhan ◽  
Chinweike Eseonu
Keyword(s):  
Technology Adoption ◽  
Construction Industry ◽  
Work Experience ◽  
Workplace Safety ◽  
Essential Elements ◽  
Worker Safety ◽  
Adoption Process ◽  
Construction Technology ◽  
Content Type ◽  
Safety Technology

Purpose Existing literature suggests that construction worker safety could be optimized using emerging technologies. However, the application of safety technologies in the construction industry is limited. One reason for the constrained adoption of safety technologies is the lack of empirical information for mitigating the risk of a failed adoption. The purpose of this paper is to fill the research gap through identifying key factors that predict successful adoption of safety technologies. Design/methodology/approach In total, 26 key technology adoption predictors were identified and classified using a combination of literature review and an expert panel. The level of influence for each identified safety technology adoption predictor was assessed and ranked using the Relative Importance Index. Analysis of variance was performed as well to assess the potential difference in perceived level of importance for the predictors when the study participants were clustered according to work experience and company size. Findings Statistical analysis indicates that 12 out of the 26 predictors identified are highly influential regarding technology adoption decision-making in construction. Technology reliability, effectiveness and durability were ranked as the most influential predictors. The participants who work for small companies and who had less than ten years of experience rated individual- and technology-related predictors significantly lower than the experienced participants working for medium and large companies. Practical implications The present study provides construction researchers and practitioners with valuable information regarding safety technology predictors and their magnitude, both of which are essential elements of a successful safety technology adoption process. Improved technology adoption can enhance workplace safety and minimize worker injuries, providing substantial benefits to the construction industry. Originality/value This study contributes to technology adoption knowledge by identifying and quantifying the influential predictors of safety technologies in relation to different organizational contexts. The study informs the need to develop an integrated conceptual model for safety technology adoption.

Analysing the benefits, techniques, tools and challenges of knowledge management practices in the Malaysian construction SMEs

2017 ◽  
Vol 15 (6) ◽  
pp. 803-825 ◽  
Author(s):  
Jeffrey Boon Hui Yap ◽  
Anna Lock
Keyword(s):  
Knowledge Management ◽  
Construction Industry ◽  
Construction Projects ◽  
Management Practices ◽  
Small And Medium Enterprises ◽  
Cultural Issue ◽  
Content Type ◽  
Klang Valley ◽  
Knowledge Management Practices ◽  
Company Identification

Purpose Knowledge management (KM) is the central know how for the construction industry. However, the delivery of construction projects is often plagued by schedule delays and cost overruns due to lack of working knowledge of project personnel. Hence, the need to appraise the practices of knowledge management in the construction industry has become all the more germane. This paper aims to determine the awareness of KM practices in Malaysia-based construction small and medium enterprises, and to investigate the benefits, tools and techniques, and challenges associated with knowledge management implementation so that effective measures can be devised to address them. Design/methodology/approach The research data were gathered using a structured questionnaire survey disseminated in the Klang Valley region in Malaysia. Responses were collected from 107 industry practitioners. The quantitative data are subjected to descriptive statistics, and the ranking with category of significance of the hypothesised variables is determined using the relative importance index (RII) technique. Findings The key benefits of KM practices are predominantly raising efficiency, quality, productivity and decision-making. The most preferred KM techniques are “face-to-face interaction”, “mentoring” and “documents and reports”. The highly significant tools are “groupware” and “telephone”. The major organisational issue hampering the implementation of knowledge management practices is “lack of motivation” while the critical cultural issue is relating to “bureaucracy and hierarchical”, and the vital people issue concerns “lack of trust”. Research limitations/implications The respondents were limited to only small and medium construction enterprises located in the Klang Valley region in Malaysia, which makes generalisation challenging. Practical implications KM provides not only a pragmatic but also a proactive approach to raising the competitive edge and capabilities of a construction company. Identification of the critical attributes of KM provides the basis for project managers in formulating KM strategies to enhance the chances of successful delivery of future projects. Originality/value The study contributes to the debate on the knowledge agenda in the construction industry, particularly from a fast developing economy’s perspective, where an effective KM can further contribute to realising a reasonable level of competitiveness operation.

Measuring the invisible

2018 ◽  
Vol 25 (6) ◽  
pp. 1921-1934 ◽  
Author(s):  
Fei Ying ◽  
John Tookey ◽  
Jeff Seadon
Keyword(s):  
Performance Management ◽  
Construction Industry ◽  
Best Practice ◽  
Performance Indicator ◽  
Limited Attention ◽  
Valuable Insight ◽  
Selling Price ◽  
Content Type ◽  
Operational Level ◽  
The Invisible

PurposeConstruction logistics is an essential part of Construction Supply Chain Management for both project management and cost aspects. The quantum of money that is embodied in the transportation of materials to site could be 39–58 per cent of total logistics costs and between 4 and 10 per cent of the product selling price for many firms. However, limited attention has been paid to measure the logistics performance at the operational level in the construction industry. The purpose of this paper is to contribute to the knowledge about managing logistics costs by setting a key performance indicator (KPI) based on the number of vehicle movements to the construction site.Design/methodology/approachA case study approach was adopted with on-site observations and interviews. Observations were performed from the start of construction until “hand-over” to the building owner. A selection of construction suppliers and subcontractors involved in the studied project were interviewed.FindingsData analysis of vehicle movements suggested that construction transportation costs can be monitored and managed. The identified number of vehicle movements as a KPI offers a significant step towards logistics performance management in construction projects.Originality/valueThis research paper demonstrates that framework of using vehicular movements meet the criterion of effective KPI and is able to detect rooms for improvements. The key findings shed valuable insight for industry practitioners in initiating the measurement and monitor “the invisible logistics costs and performance”. It provides a basis for benchmarking that enables comparison, learning and improvement and thereby continuous enhancement of best practice at the operational level, which may accelerate the slow SCM implementation in the construction industry.

Knowledge management for construction organisations: a research agenda

Kybernetes ◽  
2018 ◽  
Vol 47 (9) ◽  
pp. 1778-1800 ◽  
Author(s):  
Vipula Sisirakumara Gunasekera ◽  
Siong-Choy Chong
Keyword(s):  
Knowledge Management ◽  
Construction Industry ◽  
Political Influence ◽  
Performance Outcomes ◽  
Project Performance ◽  
Project Planning ◽  
Theory And Practice ◽  
Content Type ◽  
Knowledge Conversion ◽  
Practical Implications

PurposeThis paper aims to review the knowledge management (KM) processes, knowledge conversion modes and critical success factors (CSFs) and contextualise them to the construction setting to guide effective KM implementation.Design/methodology/approachThis paper is conceptual in nature. It begins with a review of issues faced by construction organisations, which led them to consider implementing KM. This is followed by a comprehensive review of KM processes, knowledge conversion modes, KM CSFs and their application to the construction industry.FindingsBased on the socialisation, externalisation, combination and internalisation (SECI) model, the knowledge conversion modes are discussed, linking them to the KM processes of knowledge creation, sharing, storage and application. The KM CSFs identified from construction literature suggest that they can be categorised into two groups, namely, factors within organisational control (managerial influence, technological influence and resource influence) and factors beyond organisational control (social influence, political influence, environmental influence, economic influence, industry influence and construction technology influence). The resulting review is discussed in terms of how construction organisations can implement KM effectively to achieve the desired project performance outcomes in terms of time, cost and quality.Research limitations/implicationsAlthough this paper has made some theoretical contributions, a quantitative analysis will further reinforce its value both in theory and practice, particularly in terms of applying the KM processes and CSFs to different organisational, industry and country settings. A quantitative research is being carried out in the major construction sector in Sri Lanka to establish the relationships between the KM processes, knowledge conversion modes and KM CSFs with project performance outcomes, which will be reported in a subsequent publication.Practical implicationsAs the construction industry uses a considerable number of knowledge workers, implementing KM for project planning and execution is the key to sustaining the growth of construction organisations and industry, particularly when KM implementation is linked to project performance outcomes. Practical implications are provided in terms of what successful KM implementation entails.Social implicationsEffective KM implementation can serve as a conduit for construction organisations to build capacity and develop the ability to react quickly to social challenges brought about by different stakeholders, even before the project commences, so that the project performance outcomes will not be affected. Another social implication is the role played by project team members, in which efforts have to be put in place to facilitate the use of KM processes, so that teams can align project activities to the general good of their organisations.Originality/valueA comprehensive KM framework that guides the construction industry on KM implementation is long overdue. This research represents the first of such attempts to view KM from a wider perspective, both in terms of internal and external influences affecting construction organisations. Once the conceptual framework developed is validated, it is expected to bring enormous benefits to different stakeholders.

Knowledge management processes, knowledge worker satisfaction, and organizational performance

2019 ◽  
Vol 72 (1) ◽  
pp. 112-129 ◽  
Author(s):  
Umar Farooq Sahibzada ◽  
Jianfeng Cai ◽  
Khawaja Fawad Latif ◽  
Hassam Farooq Sahibzada
Keyword(s):  
Knowledge Management ◽  
Organizational Performance ◽  
Qualitative Comparative Analysis ◽  
Knowledge Worker ◽  
Content Type ◽  
Symmetric Methods ◽  
Knowledge Based ◽  
Management Processes ◽  
Worker Satisfaction ◽  
Relationship Of

Purpose Drawing on the knowledge-based view, the purpose of this paper is to investigate the interrelationship between Knowledge Management (KM) processes, Knowledge Worker Satisfaction (KWS) and Organizational Performance (OP). Additionally, the study further seeks to identify the combinations of KM processes and KWS dimensions that can lead to enhanced OP. Design/methodology/approach Data were collected from 248 academics and administration employees of Higher Education Institutions (HEIs). The relationships were tested using SmartPLS 3.2.7. The study also employed fuzzy set Qualitative Comparative Analysis (fsQCA) for examining configurational paths. Findings The results of the study revealed that KM processes significantly affect KWS and KWS enhances OP in HEIs. Based on fsQCA, the results revealed multiple configurational paths to improved OP. Originality/value There is significant lack of research that ascertains the inter-relationship between KM processes, KWS, and OP. This is one of the initial studies that examines the relationship of KM processes, KWS, and OP in HEI’s. From a methodological perspective, the study contributes by combining symmetric and asymmetric statistical tools in KM literature. fsQCA helps to understand the interactions that might not be immediately obvious through traditional symmetric methods.

Customer-centered knowledge management: challenges and implications for knowledge-based innovation in the public transport sector

2015 ◽  
Vol 19 (3) ◽  
pp. 559-578 ◽  
Author(s):  
Stavros Sindakis ◽  
Audrey Depeige ◽  
Eleni Anoyrkati
Keyword(s):  
Knowledge Management ◽  
Public Transport ◽  
Management Practices ◽  
Transport Systems ◽  
Transport Sector ◽  
Content Type ◽  
The Public ◽  
Knowledge Based ◽  
Knowledge Management Practices

Purpose – This study aims to explore the role of knowledge management practices in supporting current and emerging passengers’ and customer needs, aiming to create value. Specifically, the research examines the importance of customer-centred knowledge management in the delivery of innovative services and practices in the public transport sector, promoting the role of interactions between mobility stakeholders and travellers. Design/methodology/approach – A theoretical framework is developed and supported by the background literature on customer-centric knowledge management approaches, business model innovation, as well as on inter-organisational and network co-operations. Findings – Results show that the development of sustainable innovation and technologies in the transport sector requires knowledge management practices, which enable the access to knowledge about users’ needs, the mapping and evaluation of innovative knowledge, the promotion of knowledge-based innovation through collective approaches, as well as the acquisition and integration of new knowledge. Research limitations/implications – The conceptual framework developed in the paper remains limited to a theoretical understanding. Further research should empirically examine knowledge issues related to the intangible character and intellectual capital intensiveness of innovation in the transport sector. Practical implications – Researchers, public transport companies and public transport authorities are expected to benefit from this research, by developing mechanisms for customer-centred knowledge management, which is found to lead to innovative services and practices in the public transport sector. Another practical implication regards the adoption of knowledge management practices, leading to technological innovations in public transport, and advancing the level of sustainability in transport systems. Originality/value – The originality of this study lies in the development of a customer-focussed knowledge management framework, which provides a novel perspective of value creation in an attempt to engage researchers and practitioners from the transport industry in the conceptualisation and development of innovative solutions.

scholarly journals Academic research in emerging knowledge-based economies

2018 ◽  
Vol 8 (4) ◽  
pp. 415-428 ◽  
Author(s):  
Chandanie Hadiwattege ◽  
Sepani Senaratne ◽  
Yasangika Sandanayake ◽  
Nirodha Gayani Fernando
Keyword(s):  
Construction Industry ◽  
Qualitative Interviews ◽  
Academic Research ◽  
Knowledge Dissemination ◽  
Sri Lankan ◽  
Content Type ◽  
Knowledge Based ◽  
Research Collaborations ◽  
Knowledge Based Economy

Purpose Knowledge-based economies are popular in the present world. Simultaneously, universities are becoming more responsible for leading economic development through research. As a key contributor to the national economy, it is vital for the construction industry to move beyond outdated practices, and hence, reviewing the role of academic research in empowering the construction industry with knowledge is essential. The purpose of this paper is to focus on how relevant theories conceptualise the expected role of academic research in the innovative development of an industry and the specific location in the Sri Lankan construction industry. Design/methodology/approach Following a comprehensive literature review, empirical data were collected from the Sri Lankan context with a mixed approach informed by a pragmatist philosophical stance. The perspective of academia and industry practitioners were deductively obtained through surveys and inductively explored through qualitative interviews. Findings This study provides evidence that academic research in Sri Lanka does not contribute effectively to innovative construction management. Due to the absence of industry-focussed knowledge dissemination strategies, the academic–industry relationships are mostly non-research based. The industry lacks in research-informed-decision making, leading to lesser innovations. Research limitations/implications The research conclusions are more applicable to the developing country construction industry contexts. Practical implications The research urges the need for improved academic–industry research collaborations and strategic knowledge dissemination movements. Originality/value The research confirms that academic research is a major integral part of the developing construction industry in a knowledge-based economy. In establishing the expected role of academic research, the research revealed the current practice to be under-located. Hence, the research prescribes the necessary actions; research collaborations in major and subsequent requirements.

scholarly journals From knowledge to knowing, from boundaries to boundary construction

2015 ◽  
Vol 19 (5) ◽  
pp. 881-899 ◽  
Author(s):  
Claude Paraponaris ◽  
Martine Sigal
Keyword(s):  
Knowledge Management ◽  
Knowledge Transfer ◽  
State Of The Art ◽  
Meta Analysis ◽  
Division Of Labour ◽  
Conceptual Approach ◽  
Content Type ◽  
Knowledge Based ◽  
Boundary Construction ◽  
Issue Knowledge

Purpose – Knowledge management is shot through with complex questions. This is certainly the case with regard to boundaries, as they constitute both a bounding line that has to be crossed if the knowledge required for innovation is to be diffused and a form of protection for scientific and technological organisations and institutions. This examination of boundaries leads to a state-of-the-art review that begins with the question of knowledge transfer. The authors start with foundations of the knowledge dynamic within organisations. Nevertheless, certain gaps were identified in the theory, as it did not seem so easy to carry out transfers. This led in turn to attempts to identify the boundaries that were causing difficulties and that had to be crossed. This led to an examination of the role of boundaries. What status could boundaries have when knowledge was expanding enormously within communities? Finally, the authors come face-to-face with knowledge management systems that have tended to redefine the forms that boundaries take. Design/methodology/approach – The paper uses a conceptual approach and is a meta analysis of the state-of-the-art review conducted to introduce the Special Issue “Knowledge Across Boundaries” JKM Volume 19, No. 5, 2015 (October). Findings – The notions of transfer and boundary demonstrated their usefulness in the development of a new theory, namely the knowledge-based view. These concepts were then critiqued, with reference, first, to the contexts in which communication takes place and, second, to the cognitive dimensions of the activity. Finally, studies showed that the cognitive and organisational approaches can be linked and that they shed light on many knowledge-sharing situations. Boundaries are no longer the object of attention, the focus having switched to the collective process of creating new concepts. Research limitations/implications – This state-of-the-art review is limited to the papers about Management Science. Practical implications – Knowledge hybridization is possible but must be referred to resources made available by the division of labour between disciplines (Shinn, 1997). Expansive learning (Engeström, 2010) is close to boundary construction (Holford, 2015) to indicate the dialectical view between instituting and instituted society (Castoriadis, 1975, 1987). We are now perhaps at the point of transition between the interest in “boundary spanners” and a new concern with “boundary construction”. Social implications – This paper introduces a methodology of knowledge transfer knowledge transfer in firms strategies of learning. Originality/value – The paper provides the concept (with examples) of ‘boundary construction’.

Knowledge management in entrepreneurial universities

2019 ◽  
Vol 57 (12) ◽  
pp. 3226-3257 ◽  
Author(s):  
Giustina Secundo ◽  
Valentina Ndou ◽  
Pasquale Del Vecchio ◽  
Gianluigi De Pascale
Keyword(s):  
Knowledge Management ◽  
Bibliometric Analysis ◽  
Research Area ◽  
Entrepreneurial University ◽  
Future Research ◽  
Entrepreneurial Universities ◽  
Content Type ◽  
Knowledge Based ◽  
Future Research Agenda ◽  
State Of Research

Purpose The purpose of this paper is to review and critique the knowledge management (KM) literature within Entrepreneurial universities, providing an overview of the state of research and outlining a future research agenda. Design/methodology/approach In a systematic literature review, 1106 articles indexed at Scopus were initially submitted to a bibliometric analysis. Finally, 150 papers published in a variety of academic journals specializing in the field of Entrepreneurship, KM and Higher Education were analyzed through a content and a bibliometric analysis to minimize mistakes in interpreting findings of collected studies. Findings KM within entrepreneurial university is a research area of growing importance. Findings show that literature on KM models and tools in the entrepreneurial university is fragmented and dominated by unrelated research. Content analysis shows heterogeneous literature, but four major research streams emerge: knowledge transfer in university–industry collaboration; knowledge creation in entrepreneurship education; KM processes for university spin-offs; entrepreneurial university to support knowledge-based regional development. The results show a failure to address the implications of findings for policy makers, which risks making KM in entrepreneurial universities research irrelevant. Research limitations/implications Although different structured literature reviews (SLRs) exist separately in the field of KM and entrepreneurial universities, to the authors’ best knowledge, no studies exist in the intersection between the two fields. Originality/value The paper presents the first attempt to provide a comprehensive SLR of the articles dealing with models and processes of KM in the entrepreneurial university. Despite the increasing literature, this research area is still fragmented and undertheorized, thus requiring more systematic and holistic studies, considering both the economic and the social aspects of KM within universities. The paper’s findings can offer insights into future research avenues.

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