A TISM modeling of critical success factors of smartphone manufacturing ecosystem in India

2016 ◽  
Vol 13 (2) ◽  
pp. 203-224 ◽  
Author(s):  
J Jena ◽  
Vijayta Fulzele ◽  
Rachita Gupta ◽  
Fahima Sherwani ◽  
Ravi Shankar ◽  
...  
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Matrix Multiplication ◽  
Decision Makers ◽  
Interpretive Structural Modeling ◽  
Content Type ◽  
Hierarchical Framework ◽  
Critical Success ◽  
Expert Opinions ◽  
Relevant Factors

Purpose – The purpose of this paper is to identify and analyze various critical success factors (CSFs) that can facilitate smartphone manufacturing in India. This paper further aims to understand the mutual interactions among these CSFs through identification of the hierarchical relationships among them. Design/methodology/approach – A framework for a smartphone manufacturing system has been developed, wherein the hierarchical inter-relationships between identified CSFs have been presented and interpreted using total interpretive structural modeling (TISM). Cross-impact matrix multiplication applied to classification analysis has been further employed to identify the driving power as well as dependence power of these CSFs. Findings – In the present research, 15 CSFs have been identified through literature review and expert opinions. The hierarchical framework developed using TISM has revealed the inter-dependencies among these CSFs. This research further categorizes CSFs into three clusters. The first cluster comprises of CSFs having high dependence power, the second cluster identifies CSFs having high driving power and the third cluster identifies CSFs which act as linkages between the driver CSFs and dependent CSFs. Research limitations/implications – This study has implications for both practitioners and academia. It provides a comprehensive list of CSFs that are relevant to develop a smartphone ecosystem in India. In addition, this study will help decision makers to strategically focus on the main drivers of the ecosystem that requires the immediate attention of decision makers. The methodology employed in this study provides a mechanism to conduct an exploratory study by identifying the factors and analyzing their interactions through the development of a hierarchical framework. Originality/value – The proposed framework developed through qualitative modeling is an effort to understand relevant factors that can promote the smartphone manufacturing ecosystem. This study makes a significant contribution in the literature of smartphone manufacturing, which captures the perspective of different stakeholders.

Identifying critical success factors for sustainable growth of Indian banking sector using interpretive structural modeling (ISM)

2018 ◽  
Vol 45 (8) ◽  
pp. 1189-1204 ◽  
Author(s):  
Mohd Shamshad ◽  
Mohd Sarim ◽  
Asif Akhtar ◽  
Mosab I. Tabash
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Banking Sector ◽  
Sustainable Growth ◽  
Interpretive Structural Modeling ◽  
Content Type ◽  
Critical Success ◽  
Key Factor ◽  
Indian Banks ◽  
Comprehensive Framework

PurposeThe purpose of this paper is to identify the critical success factors for sustainable growth of the Indian banking sector and develop a model for Indian banks by using interpretive structural modelling (ISM). It suggests some of the critical measures of sustainability for Indian banks.Design/methodology/approachThis paper aims to establish a relationship among the factors of sustainable banking through the opinion of experts from the banking sector. ISM approach is applied to bring down the complexity of relationship among factors. ISM ranked the factors as per their ability to facilitate and dependence on other factors and helps to develop a comprehensive, systematic model based on the relationship amongst those factors. After developing the model, second reviews by the experts are conducted for their comments and thus, the final model comes into existence.FindingsLegal and environmental compliance is determined as the key factor which is driving the other factors of sustainable banking. It will surely going to pose a challenge for business concerns for initiating various sustainable steps that will be a motivational factor for generating business opportunities and sustainable collaboration.Practical implicationsThe study provides a comprehensive framework of sustainable banking which can be applied to various Indian banks. It helps to develop coherence between conventional and sustainable dimensions of banking.Originality/valueThe ISM is applied for the first time in case of sustainability in the banking sector to bring about a model for sustainable banking in India.

Developing a conceptual model to implement green lean practices in Indian manufacturing industries using ISM-MICMAC approach

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Charanjit Singh ◽  
Davinder Singh ◽  
Jaimal Singh Khamba
Keyword(s):  
Conceptual Model ◽  
Critical Success Factors ◽  
Success Factors ◽  
Manufacturing Industries ◽  
Review Of The Literature ◽  
Content Type ◽  
Critical Success ◽  
Expert Opinions ◽  
Lean Practices ◽  
Different Levels

Purpose Lean and green strategies are good options to increase the environmental and operational performance of manufacturing industries. The purpose of this paper is to identify the critical success factors (CSFs) to implement green lean practices (GLPs) in manufacturing industries through the review of the literature and to develop a conceptual model after analysing the fundamental facilitating factors by using ISM-MICMAC approach. Design/methodology/approach The methodology consists of identifying 12 critical success factors (CSFs) for the green lean implementation by reviewing the relevant available literature. The views of eight experts are valued for inter-relationships of these factors. ISM-MICMAC approach is used for analysing the relations between factors and to develop a conceptual model for green lean implementation. Findings Twelve CSFs are identified through a review of the literature to adopt GLPs in manufacturing industries. This paper has established the relationships among 12 identified CSFs using the ISM methodology. This paper analyses the dependence power and the driving power of identified CSFs with the help of MICMAC analysis. “Top management commitment” and “Government support” are the most significant CSFs implement GLPs successfully. Research limitations/implications The ISM model presented in this study is based on expert opinions. But expert opinions may be biased as these are based on their own judgements. However, the proposed ISM based model needs statistically validations. The ISM model in the present study may be tested in real-world situations of manufacturing industries where results obtained may be different. Practical implications This study may provide a useful input for academicians and managers of industries to differentiate between independent and dependent CSFs and their mutual relationships which would help them to focus on those key CSFs that are most significant to implement GLPs. Originality/value A conceptual ISM model of identified CSFs shows the different levels of these CSFs. This model may help the manufacturer to implement the green-lean strategies. It may also support policymakers towards adopting GLPs. Arranging CSFs in a hierarchy and to categorise the CSFs into different levels with the help of ISM-MICMAC is an exclusive effort in the area of green lean engagement.

Modeling and analyzing critical success factors for implementing environmentally sustainable practices in a public utilities organization: a case study

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Fouzeya M. Albastaki ◽  
Hamdi Bashir ◽  
Udechukwu Ojiako ◽  
Mohammad Shamsuzzaman ◽  
Salah Haridy
Keyword(s):  
United Arab Emirates ◽  
Critical Success Factors ◽  
Success Factors ◽  
Graphical Model ◽  
Matrix Multiplication ◽  
Public Utilities ◽  
Sustainable Practices ◽  
Content Type ◽  
Environmentally Sustainable ◽  
Critical Success

PurposeDespite the increasing number of studies investigating environmentally sustainable practices in different sectors, no research exists on the issues related to the success factors for implementing environmentally sustainable practices in the utilities sector. To partially fill this research gap, the purpose of this study is to empirically examine these success factors in a public utilities organization in the United Arab Emirates.Design/methodology/approachAn integrated interpretive structural modeling and fuzzy cross-impact matrix multiplication applied to classification approach was implemented to identify the critical success factors (CSFs) and to model and analyze the relationships among them.FindingsThirteen CSFs were identified and the relationships among them were represented by a seven-level hierarchical graphical model, and six CSFs were identified as drivers of success: government policies, regulations and environmental awareness programs; organization sustainability strategies; top management commitment; organizational capabilities; social and environmental responsibility; and eco-knowledge.Originality/valueThis is first kind of study to identify CSFs for implementing environmentally sustainable practices in the utilities sector. The results could guide government policymakers and decision-makers in utilities organizations that are interested in implementing environmentally sustainable practices.

A TISM modeling of critical success factors of blockchain based cloud services

2018 ◽  
Vol 15 (4) ◽  
pp. 434-456 ◽  
Author(s):  
Sanjay Prasad ◽  
Ravi Shankar ◽  
Rachita Gupta ◽  
Sreejit Roy
Keyword(s):  
Data Privacy ◽  
Critical Success Factors ◽  
Success Factors ◽  
Cloud Services ◽  
Systematic Research ◽  
Disruptive Technology ◽  
Content Type ◽  
Hierarchical Framework ◽  
Critical Success ◽  
Blockchain Technology

Purpose Over last few years, a major innovation known as blockchain technology has emerged as potentially one of the most disruptive technology of recent times. The purpose of this paper is to identify and analyze various critical success factors (CSFs) that can facilitate success of blockchain-based cloud services. Further, this paper aims to analyze and understand mutual interactions among these CSFs. Design/methodology/approach In this paper, 19 CSFs have been identified through literature review and expert opinions. The hierarchical framework developed using total interpretive structural modeling has revealed the inter-dependencies among these CSFs. The methodology employed in this study provides a mechanism to conduct an exploratory study by identifying the factors and analyzing their interactions through the development of a hierarchical framework. This research further categorizes CSFs into multiple clusters based on their driving power and dependence power. Findings This paper has identified 19 CSFs, namely, user engagement, industry collaboration, rich ecosystem, blockchain technology standardization, regulatory clarity, cost efficiency, energy efficiency (wasted resources), handling blockchain bloat, miner incentives, business case alignment to blockchain capability, sidechains development, blockchain talent pool availability, leadership readiness for a decentralized consensus based technology, technology investment and maturity, trust on blockchain networks, integration with other cloud services, robust and mature smart contracts platform, blockchain security and user control on data (privacy). Further, driver and dependent variables have been identified. Research limitations/implications Future research can discover and detail the sub-factors behind the 19 CSFs identified in this paper. Additionally, more work can be done to extend the current structural model for blockchain-based services to a more functional form. Practical implications It provides a comprehensive list of CSFs that are relevant for development of blockchain-based cloud services. This will help industry leaders to strategically focus on the main drivers that will ensure that businesses get maximum benefit of this disruptive technology. Originality/value This study makes a significant contribution in the literature of blockchain-based cloud services, which captures the perspective of different stakeholders. This study is one of the first (if not the first) systematic research on adoption of blockchain-based services. It creates the foundation to carry out further research in this area.

Critical success factors for next generation technical education institutions

2019 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Smita Kashiramka ◽  
Mahim Sagar ◽  
Amlendu Kumar Dubey ◽  
Amit Mehndiratta ◽  
Sushil Sushil
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Technical Education ◽  
Research Output ◽  
Structural Modeling ◽  
Next Generation ◽  
Interpretive Structural Modeling ◽  
Content Type ◽  
Amplification Factors ◽  
Critical Success

Purpose The purpose of this paper is to create a hierarchy of critical success factors affecting the higher technical education institutions, taking a case study of India. Using total interpretive structural modeling (TISM), the paper attempts to establish the inter-linkages among ten critical success factors for enhancing the performance of these institutions. Design/methodology/approach The paper employs Total Interpretive Structural Modeling (TISM) to understand the hierarchy of the factors and their interplay using response from 18 experts in the domain. Findings The findings reveal that autonomy and accountability coupled with availability of sustainable funds are the driving factors for the success of the institutions. Infrastructural facilities and establishment of centers of excellence act as amplification factors. Introduction of new programs and their accreditation, improvement in faculty quality, research output and improvement in performance of academically weak students emerge as process factors that drive the output factors, namely, academic performance and student placement. Research limitations/implications The major limitation of this study is the scope that was limited to 191 institutions, as mandated in the project. Practical implications This study has important implications for the institutions as well as the policy makers to channelize their focus and efforts on driving and amplification factors that would ultimately lead to enhanced performance of the next generation higher technical education institutions. Originality/value This paper is a part of pan India project carried out to assess the performance of higher technical education institutions in India.

Modeling critical success factors for sustainable LSS implementation in hospitals: an empirical study

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Vikas Swarnakar ◽  
Anthony Bagherian ◽  
A.R. Singh
Keyword(s):  
Structural Equation ◽  
Critical Success Factors ◽  
Success Factors ◽  
Academic Research ◽  
Healthcare Industry ◽  
Healthcare Organizations ◽  
Interpretive Structural Modeling ◽  
Financial Return ◽  
Content Type ◽  
Critical Success

PurposeThe objective of this paper is to investigate, assess and develop a hierarchical model to evaluate the interrelationship of critical success factors (CSFs) that influence the deployment of Sustainable LSS framework in hospitals. Further, developed model has been validated to investigate its applicability in hospitals towards sustainable LSS implementation.Design/methodology/approach“Interpretive Structural Modeling” (ISM) has been utilized to develop a convenient hierarchy and contextual relationship of key CSFs throughout the implementation pathway in Indian healthcare industry through systematic literature review and expert opinion, which is ensured by a taxonomy of CSFs using MICMAC (“Matrice d' Impacts Croisés-Multiplication Appliquée á un Classement”) and questionnaire-based survey to empirically validate the model through utilizing “Structural Equation Modelling” (SEM).FindingsIn this study, 17 keys CSFs to sustainable LSS implementation in healthcare industry have been investigated, and modeled. “Social and environmental responsibility,” “Financial return and project success stories,” “Top management involvement and leadership to implement Sustainable LSS,” “Availability of required resources, and their efficient utilization” are found to be the most essential CSFs for successful sustainable LSS implementation in healthcare industry. Further, classification of CSFs has been done for better interpretation of their nature using MICMAC approach. Moreover, the applicability of the proposed model has been empirically assessed utilizing SEM.Research limitations/implicationsThe scrutiny of data reveals that the initial inputs from experts throughout the ISM pathway could trigger biased inputs into the study and generalization of the results into others, it might be viable that this propounded model might trigger distinct outcomes for contrasting types of healthcare organizations.Practical implicationsThis model on sustainable LSS would support the decision-makers, practitioners and researchers to predict key CSFs through deployment and support the existing academic research on sustainable LSS. Accordingly, the focus on the CSFs of the sustainable LSS can be prioritized to diminish waste, and enhance patient satisfaction and safety.Originality/valueThis paper is an original contribution of analysis of CSFs in Indian healthcare industry utilizing an integrated ISM-MICMAC and SEM approach.

Critical success factors for total quality management implementation and implications for sustainable academic libraries

2020 ◽  
Vol 41 (6/7) ◽  
pp. 545-563
Author(s):  
Edward Asante ◽  
Patrick Ngulube
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Academic Libraries ◽  
Critical Success Factors ◽  
Success Factors ◽  
Total Quality ◽  
University Libraries ◽  
Content Type ◽  
Critical Success ◽  
Technical University

PurposeThe purpose of this study is to investigate the critical success factors for total quality management implementation and implications for sustainable academic libraries in Ghana. This study is part of a PhD project that focussed on selected technical university libraries in Ghana.Design/methodology/approachThis study adopted a quantitative approach to collect the data. Samples of 124 participants were involved in this study. PLS-SEM (Smart PLS3) software was used to analyse the data. Convergent, discriminant validity assessment was computed. Eight variables of critical success factors were tested in relation to total quality management implementation at selected academic libraries in Ghana.FindingsThis study established that out of the eight variables tested, six of them (i.e. top management commitment, employee innovation employee training, organisational culture, teamwork and effective communication, quality performance) indicated a significant positive relationship with total quality management implementation apart from strategic planning and human resource management.Research limitations/implicationsThis study was limited to eight variables as the critical success factors mentioned in the previous paragraph. The use of one methodology might be a limitation as the use of multimethod might have given a more comprehensive picture than the case. This study was limited to only technical university libraries in Ghana hence caution must be exercised when applying the results to contextually different academic environments. The results are applicable to academic universities library in Ghana and beyond if they are adjusted to suit the context.Practical implicationsThis study is timely as it may lead to effective total quality management implementation and the sustainability of technical university libraries in Ghana and Africa in general.Originality/valueThe proposed model can be used to enhance the smooth implementation of total quality management in academic libraries in general and Ghana in particular. The framework is termed as Eddie and Pat's Achievement of Quality Performance (EPAfQP) model.

Critical success factors of Lean Six Sigma deployment: a current review

2015 ◽  
Vol 6 (4) ◽  
pp. 339-348 ◽  
Author(s):  
Fairul Anwar Abu Bakar ◽  
Khairanum Subari ◽  
Mohd Amran Mohd Daril
Keyword(s):  
Six Sigma ◽  
Critical Success Factors ◽  
Success Factors ◽  
Lean Six Sigma ◽  
Success Story ◽  
Content Type ◽  
Critical Success ◽  
Improvement Methodologies ◽  
Practical Implications ◽  
A Current

Purpose – The purpose of this paper is to review and gather the latest critical success factors (CSF) of Lean Six Sigma (LSS) deployment and implementation into a comprehensive list of factors. Design/methodology/approach – The approach taken by authors in this study was to analyze the latest literature review starting 2010 onwards and focus on CSFs of LSS (not dedicated as Lean or Six Sigma) by excluding other improvement methodologies or initiatives, e.g. Lean, Six Sigma, TQM, TRIZ etc. Findings – Five significant CSFs were identified (initially 97 CSFs listed from 13 papers) out of nine groups/headers listed in clustering analysis using Affinity Diagram tool and new headers mapping. Practical implications – Most of the organisations were aware of the success story on LSS, but did not scrutinize or consider its CSFs. By knowing the outcome of this paper, it can help open eyes regarding readiness before implementing LSS. Originality/value – At the end of this paper, the authors tried to cluster the CSFs similarities that could intentionally provide the guidelines and references to industries/companies for successful deployment and implementation of LSS in future endeavours.

Quality 4.0 conceptualisation and theoretical understanding: a global exploratory qualitative study

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jiju Antony ◽  
Olivia McDermott ◽  
Michael Sony
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Full Range ◽  
Senior Management ◽  
Successful Implementation ◽  
Motivating Factors ◽  
Theoretical Understanding ◽  
Content Type ◽  
Critical Success ◽  
Management Professionals

PurposeQuality 4.0 has a unique potential to create a competitive advantage for organisations by improving customer experience and enhancing profitability. The purpose of this study is to examine Quality 4.0, the9; benefits, motivating factors, critical success factors and the skills required by quality professionals in the successful implementation of Quality 4.0. The study also investigates the organisational readiness factors9 and challenges that need to be addressed before Quality 4.0 adoption and assess their importance.Design/methodology/approachA qualitative interview approach was utilised by interviewing a panel of senior management, engineering and continuous improvement (CI); professionals working in leading companies in Asia, Europe and America who are currently deploying Quality 4.0.FindingsThis study provides a theoretical base for the Quality 4.0 body of knowledge in terms of an organisation’s adoption and overcoming implementation challenges and providing examples of Quality 4.0 application. Organisations can use this study to understand what Quality 4.0 means to industry, the benefits and motivating factors for implementing, the Critical Success Factors, challenges, the organisational readiness factors and the role of leadership in a Quality 4.0 deployment. In addition, the study looks at the skills required by future Quality 4.0 professionals in terms of hard skills, soft skills and a curriculum for educating future quality management professionals. The respondents cited that predictive analytics, sensors and tracking, and electronic feedback loops are the most critical technologies for driving Quality 4.0.Research limitations/implicationsOne of the limitations of this research was that as this area is a nascent area the researchers were limited in their literature review. The second limitation was that the study was based on 12 interviews. A more comprehensive longitudinal study would yield more data so that better and robust conclusions can be derived from the study.Originality/valueThis is the first empirical study on Quality 4.0, which captures the viewpoints of senior management professionals on a full range of topics related to Quality 4.0 motivation for deployment, implementation and readiness for its adoption.

Identify critical success factors to implement integrated green and Lean Six Sigma

2018 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mrigendra Nath Mishra
Keyword(s):  
Six Sigma ◽  
Critical Success Factors ◽  
Success Factors ◽  
Comparative Investigation ◽  
Subject Area ◽  
Lean Six Sigma ◽  
Lean Management ◽  
Content Type ◽  
Critical Success ◽  
The Subject

Purpose The purpose of this paper is analysis of Green and Lean Six Sigma, based on the success factors in its use through a well thought-out literature review, is being planned; a framework has been integrated in a productive manner with the Green and Lean and Six Sigma methods so as to incorporate and actualize the execution. Design/methodology/approach The methodology consists of comparative investigation of Green, Lean management and Six Sigma using open written work, essential analysis at data and master experience of the researchers. To achieve this goal, a significant review of the existing literature of the subject area has been done to prepare a framework in view of the critical success factors. A study was arranged and flowed survey from various businesses utilizing John’s Macintosh Project (JMP) statistical software. Findings The paper establishes the distinguishing proof of five success factors with their situational importance and shows that the integrated Green and Lean Six Sigma can drive the organizations to optimize their resources and cost of services or productions. Practical implications A Green and Lean Six Sigma organization would take profits by the use of the proposed framework in an alternate extent of organizations should be dynamic. The organizations should assess their shortcomings and qualities, set needs and perceive objectives for fruitful implementation. Originality/value Suggestions are being made regarding thoughts and methods that would constitute a Green and Lean Six Sigma organization. The suggested framework compare the method for improvements that may occur in organizations while implementation of the Green and Lean management or Six Sigma.

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