Successful rebounds: how firms overcome their middle age crisis

2018 ◽  
Vol 39 (3) ◽  
pp. 3-8
Author(s):  
Candace Ten Brink ◽  
Betsy D. Gelb ◽  
Robert Keller
Keyword(s):  
Design Methodology ◽  
New Products ◽  
Published Data ◽  
Regression Analyses ◽  
Organizational Changes ◽  
Content Type ◽  
Technology Firms ◽  
Industry Performance ◽  
Performance Decline ◽  
Practical Implications

Purpose This paper aims to examine technology-based firms that successfully turned around a decline in performance, to report what they did and what characterized the firms themselves, relating those actions and characteristics to effective rebounds. Design/methodology/approach The authors use published data, including financial data, to examine 59 successful rebounds, and then apply regression analyses to relate firm actions and characteristics to performance. Findings Strategic moves by these firms included layoffs, new products and new inter-company relationships. However, none of those actions predicted rebound success, either individually or in combination. Successful rebounds were associated only with smaller size and a deeper decline – from exceeding the industry performance median to falling far below it. Research limitations/implications Technology firms may or may not represent all middle-aged companies in terms of authors’ implications, that a one-size-fits-all turnaround formula is unavailable. Practical implications Wise managers will therefore consider various scenarios to prepare for decline and test several if possible. Further, the finding that dramatic drops in performance are associated with successful rebounds should warn managers who think that a competitor’s major problems mean they will disappear; they may be likelier to rebound than a competitor experiencing only a mild performance decline. Originality/value Managers who think they have THE answer to decline can profit from the news that one cannot count on layoffs, on new products or on new relationships to turn around performance decline. And, the small-is-beautiful (for rebounds) result suggests rethinking the assumption that bigger is better and making organizational changes in large organizations to allow them to imitate the flexibility advantages that a smaller firm achieves.

Proposal of a temporality perspective for a successful organizational change project

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Wafa Boulagouas ◽  
Rachid Chaib ◽  
Mebarek Djebabra
Keyword(s):  
Statistical Analysis ◽  
Change Management ◽  
Design Methodology ◽  
Health And Safety ◽  
Change Implementation ◽  
Organizational Changes ◽  
Content Type ◽  
Highly Correlated ◽  
Practical Implications ◽  
Industrial Company

PurposeImprovements to health and safety at work constantly involve organizational changes (OCs). However, the OC initiatives often fail at achieving their intended goals despite efforts to draw knowledge from various disciplines, such as sociology, psychology and information sciences, to guide the change implementation. This paper proposes a temporality approach to manage the resistance during an OC project based on the capitalization of the actors' behaviors (i.e. alignment/resistance) for successful OC implementation.Design/methodology/approachEmployees in an industrial company (N = 186) undergoing an OC answered a questionnaire survey. The statistical analysis approach was used to measure the influence of the constructs of the proposed temporality capitalization approach on the OC conduct.FindingsResults indicate that the considered constructs have positive and significant correlations with OC development. It has also been found that the employees' alignment is highly correlated with the opportunities they might gain from the OC.Practical implicationsThe proposed temporality capitalization approach shows that providing the employees with clear objectives is not sufficient to support the change, and it is suggested that the change management has to move a step further and seek to target the perspectives of the employees to energize them around the OC and maximize their alignment.Originality/valueIn this paper, change management is approached through the temporality capitalization that confirms the importance of monitoring the change development through the alignment. In other terms, the curve of the adaptation of the change receivers matters and should attract more attention rather than the change implementation speed.

Observed effectiveness of the COSO 2013 framework

2019 ◽  
Vol 16 (1) ◽  
pp. 31-45
Author(s):  
Ifeoma Udeh
Keyword(s):  
Control Systems ◽  
Internal Control ◽  
Design Methodology ◽  
Control Process ◽  
Regression Analyses ◽  
Section 404 ◽  
Content Type ◽  
Sarbanes Oxley ◽  
Material Weaknesses ◽  
Practical Implications

Purpose This paper aims to examine the effectiveness of the Committee of Sponsoring Organization’s 2013 Framework, by investigating how the number of auditor-reported material weaknesses compares for Early-, Timely- and Late-adopters of the framework, and how the number of auditor-reported material weaknesses changed for Early- and Timely-adopters following their adoption of the framework. Design/methodology/approach The paper uses regression analyses based on a sample of US firms subject to Sarbanes-Oxley Act Section 404(b). Findings Timely-adopters of the 2013 Framework continued to exhibit fewer instances of auditor-reported material weaknesses than Late-adopters, even though they had a marginal increase in the number of auditor-reported material weaknesses, in the post-2013 Framework period. Practical implications The findings suggest that the effectiveness of the 2013 Framework may lie in the iterative nature of the internal control process, and as firms remedy deficiencies they or their auditors identify, they will continuously improve the effectiveness of their internal control systems. Originality/value Unlike existing literature, this paper uses data from the pre-2013 Framework, transition and post-2013 Framework periods to examine changes in the number of auditor-reported material weaknesses, thus differentiating between Early-, Timely- and Late-adopters of the 2013 Framework. It also shows the effect of adopting the 2013 Framework on the number of auditor-reported material weaknesses.

scholarly journals Cultural change and lodestones in the British police

2017 ◽  
Vol 6 (3) ◽  
pp. 166-176 ◽  
Author(s):  
Keith Grint ◽  
Clare Holt ◽  
Peter Neyroud
Keyword(s):  
Cultural Change ◽  
Design Methodology ◽  
Fast Track ◽  
Radical Change ◽  
Organizational Changes ◽  
Cultural Resistance ◽  
Content Type ◽  
Potential Development ◽  
Practical Implications ◽  
Radical Approach

Purpose The purpose of this paper is to consider a challenge to an occupational jurisdiction in the British police. Historically, street cops have defended the importance of operational credibility as a way of sustaining the value of experience, and inhibiting attempts to introduce external leaders. This has generated a particular form of policing and leadership that is deemed by the British Government as inadequate to face the problems of the next decade. Design/methodology/approach The project used the High Potential Development Scheme of the British police to assess the value of operational credibility and the possibilities of radical cultural change. Data are drawn from participants on the program, from those who failed to get onto the program, and from officers who have risen through the ranks without access to a fast-track scheme. Findings Most organizational changes fail in their own terms, often because of cultural resistance. However, if we change our metaphors of culture from natural to human constructions it may be possible to focus on the key point of the culture: the lodestone that glues it together. Operational credibility may be such a cultural lodestone and undermining it offers the opportunity for rapid and radical change. Research limitations/implications The scheme itself has had limited numbers and the research was limited to a small proportion of the different categories outlined above. Practical implications If we change our metaphors for culture and cultural change – from natural to constructed metaphors – (icebergs and webs to buildings), it may be possible to consider a much more radical approach to organizational change. Originality/value Most assessments of cultural change focus on those charged with enacting the change and explain failure through recourse to natural metaphors of change. This paper challenges the convention that cultural change can only ever be achieved, if at all, through years of effort.

Digital music to sooth the angry birds

2016 ◽  
Vol 32 (7) ◽  
pp. 1-3
Keyword(s):  
Social Network ◽  
Design Methodology ◽  
Reading Time ◽  
New Products ◽  
Digital Games ◽  
Digital Music ◽  
Content Type ◽  
Key Stakeholders ◽  
Pertinent Information ◽  
Practical Implications

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings The study supports the interest and potential for developing new products that combine digital music and casual digital games and that draw on firms from more than one region, while potentially involving a wide set of social network key stakeholders. Practical implications The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Willingness-to-pay for robot-delivered tourism and hospitality services – an exploratory study

2021 ◽  
Vol 33 (11) ◽  
pp. 3926-3955
Author(s):  
Stanislav Ivanov ◽  
Craig Webster
Keyword(s):  
Willingness To Pay ◽  
Design Methodology ◽  
Online Survey ◽  
Regression Analyses ◽  
Test Analysis ◽  
Content Type ◽  
Hypothetical Scenario ◽  
Tourism And Hospitality ◽  
Practical Implications ◽  
Marketing Messages

Purpose This paper aims to investigate potential consumers’ willingness to pay for robot-delivered services in travel, tourism and hospitality, and the factors that shape their willingness to pay. Design/methodology/approach An online survey yielded a sample of 1,573 respondents from 99 countries. Independent samples t-test, Analysis of variance (ANOVA), cluster, factor and regression analyses were used. Findings Respondents expected to pay less for robot-delivered services than human-delivered services. Two clusters were identified: one cluster willing to pay nearly the same price for robotic services as for human-delivered services, whilst the other expected deep discounts for robotic services. The willingness-to-pay was positively associated with the attitudes towards robots in tourism, robotic service experience expectations, men and household size. It was negatively associated to travel frequency, age and education. Research limitations/implications The paper’s main limitation is its exploratory nature and the use of a hypothetical scenario in measuring respondents’ willingness to pay. The data were gathered prior to the COVID-19 pandemic and do not reflect the potential changes in perceptions of robots due to the pandemic. Practical implications Practitioners need to focus on improving the attitudes towards robots in tourism because they are strongly and positively related to the willingness to pay. The marketing messages need to form positive expectations about robotic services. Originality/value This is one of the first papers to investigate consumers’ willingness to pay for robot-delivered services in travel, tourism and hospitality and factors that shape their willingness to pay.

scholarly journals How do R&D employees use their social networks to acquire user information?

2014 ◽  
Vol 18 (5) ◽  
pp. 919-936 ◽  
Author(s):  
Carl Wadell ◽  
Jennie Björk ◽  
Mats Magnusson
Keyword(s):  
Social Networks ◽  
Mixed Method ◽  
Design Methodology ◽  
Medical Technology ◽  
Single Case ◽  
New Products ◽  
Content Type ◽  
Cost Efficient ◽  
Practical Implications

Purpose – This article aims to investigate how R&D employees use their social networks to acquire user information and how this information is used in the development of new products. Design/methodology/approach – A single case study was conducted within a business unit at a multinational medical technology company. Data were collected through a mixed method. Findings – The results show that many R&D employees lack social networks through which they can acquire information about the users’ needs. However, some R&D employees establish cost-efficient relationships to people with a direct experience of using the company’s products. These relationships are established over time and are often used in a rather informal way to acquire user information. Moreover, the results show how R&D employees are purposefully complementing these relationships with more occasional interactions with people who hold direct and indirect use experiences. Research limitations/implications – As with most single-case studies, it will be important to replicate this investigation in other contexts to clarify the generalizability of the findings. Practical implications – The article shows how important it is that management provides R&D employees with opportunities to establish, nurture and utilize relationships conducive to information about the users’ needs. The article provides some advice on how this can be accomplished. Originality/value – This is one of the first articles that clearly explain how R&D employees use their social networks to acquire user information for the development of new products.

Online communities as under-priced strategic assets

2018 ◽  
Vol 34 (1) ◽  
pp. 28-30
Keyword(s):  
Online Communities ◽  
Online Community ◽  
Design Methodology ◽  
Reading Time ◽  
New Products ◽  
Content Type ◽  
The World ◽  
Strategic Assets ◽  
Pertinent Information ◽  
Practical Implications

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings A variety of online community strategies demonstrate how online communities can give businesses the edge in innovating fast and developing new products that people will enjoy interacting with in the world. The flexible value delivered by online communities becomes a strategic business asset with broad potential for expansion. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Reflections on constructing time in organizational change processes: a virtuous managerial interest

2020 ◽  
Vol 33 (5) ◽  
pp. 821-833
Author(s):  
Daniel Ericsson
Keyword(s):  
Organizational Change ◽  
Design Methodology ◽  
Empirical Studies ◽  
Change Processes ◽  
Specific Time ◽  
Organizational Changes ◽  
Content Type ◽  
The Social ◽  
Critical Understanding ◽  
Practical Implications

PurposeThe purpose of the paper is to present a constructionist framework for reflection upon time in organizational change processes. The framework directs attention towards (1) institutionalized ideas on organizational change processes anchored in different theoretical epochs, (2) institutionalized norms and virtues that govern the development of specific time regimes in organizations and (3) subjective opportunistic expectations of the future.Design/methodology/approachThe paper is essayistic in character.FindingsThe paper explores how constructions of time might be biased by managerial leaders' opportunistic enactment of specific institutionalized ideas anchored in different theoretical epochs in order to comply with culturally embedded and mediated managerial virtues such as being fast and vigorous.Research limitations/implicationsThe paper opens up for a differentiated understanding of time in organizational change processes, and it pinpoints the assumptions that guide both theoretical discussions on time, as well as empirical studies.Practical implicationsThe framework proffers the reflective practitioner the opportunity to develop informed expectations on time in relation to organizational change processes.Social implicationsA nuanced and differentiated understanding of how time is construed in organizational change processes might reduce the social costs of underestimating the time organizational changes take – or exaggerating the belief in managerial leaders as sovereigns of time.Originality/valueThe paper contributes with a critical understanding of how time is construed in organizational change processes.

Seasonal variation in urban tourist satisfaction

2018 ◽  
Vol 73 (3) ◽  
pp. 344-358 ◽  
Author(s):  
Daniela Soldić Frleta ◽  
Dora Smolčić Jurdana
Keyword(s):  
Design Methodology ◽  
Principal Component ◽  
Regression Analyses ◽  
Content Type ◽  
Tourist Satisfaction ◽  
City Tourism ◽  
Level Of Satisfaction ◽  
Significant Difference ◽  
The City ◽  
Practical Implications

Purpose The purpose of this study is to detect the differences in satisfaction levels with regard to different elements of the city tourism offering during the season and off-season. Furthermore, the aim is to find out what factors determine the satisfaction of season and off-season tourists. Design/methodology/approach This paper is based on the results of a survey conducted during 2016 in Opatija and Rijeka (Croatia). The analyses were conducted on a sample of 1,249 respondents. Data analysis included principal component analyses, ANOVA and series of regression analyses. Findings Results confirmed that there is a significant difference in overall satisfaction, as well as in all five satisfaction dimensions, between tourists visiting the cities during the season and those visiting in the pre- and post-season. In addition, simple regression analyses revealed that tourists staying in those cities during the peak season expressed a statistically significant higher level of satisfaction than those visiting in the pre- and post-season. However, no statistically significant difference was found in overall satisfaction and in four out of five satisfaction dimensions, between pre- and post-season tourists. Practical implications The findings have relevant implications for destination managers in their further decisions aimed at developing a more satisfactory tourism offering in the season and off-season. Originality/value The main contribution of this paper lies in the connection between tourist satisfaction and the season of their visit, as previous studies have rarely considered the season when analysing tourist satisfaction with the destination offering.

Reversing organizational decline

2019 ◽  
Vol 35 (12) ◽  
pp. 20-23
Keyword(s):  
Design Methodology ◽  
Reading Time ◽  
Organizational Decline ◽  
Diverse Range ◽  
Content Type ◽  
Corporate Turnaround ◽  
Turnaround Strategies ◽  
Performance Decline ◽  
Pertinent Information ◽  
Practical Implications

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Organizational aging often leads to performance decline that can prove terminal if not addressed properly. Firms can use corporate turnaround strategies as a proven means of obtaining the swift solutions that are essential. By creating a relevant framework, it is possible to identify specific actions and negate the obstacles and diverse range of risks that have potential to impede turnaround success. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

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