Towards the proposition of a Lean Automation framework

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Guilherme Tortorella ◽  
Rapinder Sawhney ◽  
Daniel Jurburg ◽  
Istefani Carisio de Paula ◽  
Diego Tlapa ◽  
...  
Keyword(s):  
Information And Communication Technologies ◽  
Continuous Improvement ◽  
Design Methodology ◽  
Industrial Revolution ◽  
Holistic Approach ◽  
Communication Technologies ◽  
Content Type ◽  
Fourth Industrial Revolution ◽  
Information And Communication ◽  
Barriers And Challenges

PurposeThe objective of this research is twofold. First, we aim at identifying the pairwise relationships between Lean Production (LP) practices and Industry 4.0 (I4.0) technologies. Second, based on these results, we propose a framework for Lean Automation (LA) implementation, in which I4.0 technologies are integrated into LP practices.Design/methodology/approachTo achieve that, a cross-sector survey was performed with 147 manufacturers that are undergoing a LP implementation aided by novel information and communication technologies from I4.0. Multivariate data analysis was applied in order to underpin the proposed framework for LA.FindingsFindings indicate that I4.0 technologies are positively correlated with LP practices, providing evidence to bear the proposition of a LA framework that can potentially overcome traditional barriers and challenges of a LP implementation.Originality/valueAs previous studies have approached LA implementation from a narrow perspective or including a limited set of LP practices and I4.0 technologies, the proposition of an integrated framework unfolds a wider range of synergistic implementations that may corroborate to a holistic approach for continuous improvement in the Fourth Industrial Revolution era.

Sales training and ICT: a literature review

2020 ◽  
Vol 52 (1) ◽  
pp. 65-80
Author(s):  
Hector Augusto Torres ◽  
Andres Chiappe ◽  
Yasbley Segovia
Keyword(s):  
Literature Review ◽  
Information And Communication Technologies ◽  
Design Methodology ◽  
Communication Technologies ◽  
Key Factors ◽  
Content Type ◽  
Sales Training ◽  
The Past ◽  
Information And Communication

Purpose The purpose of this paper is to identify in the specialized literature published in the past 20 years about sales training, some elements or key factors that could be applied to the use of information and communication technologies (ICT) as a support for the learning of the detection of business opportunities. Design/methodology/approach This is a study of a documentary nature in which a method of systematic literature review was applied to 132 studies published in journals indexed in Scopus and Scielo on sales training processes. The analysis of the data combined a process of categorization and frequencies statistical analysis. Findings The results highlight the role of ICT and specifically the use of mobile devices to support the strengthening of training in sales in terms of relationship, opportunity and flexibility in communication with the client, the construction of positive emotional environments and experiential/situated training. Originality/value The originality of this study lies in the extraction and interpretation of key factors focused on addressing a guiding question about the relationships between the use of ICT and sales training.

Entrepreneurship

2018 ◽  
pp. 2998-3008
Author(s):  
Mehmet Eymen Eryılmaz
Keyword(s):  
Information And Communication Technologies ◽  
Industry 4.0 ◽  
Industrial Revolution ◽  
Communication Technologies ◽  
Fourth Industrial Revolution ◽  
Information And Communication ◽  
Strong Relationships

Many people will agree on the idea that entrepreneurship is one of the most important business concepts in recent days. In addition, it is said that we are experiencing the fourth industrial revolution (or Industry 4.0). Information and communication technologies are one of the key elements of this period. Therefore, some information about these two components, “entrepreneurship” and “information and communication technologies”, are given and the possible and strong relationships between them are discussed in this study.

The Reconfiguration of Human Capital in Organizations

2019 ◽  
pp. 287-302
Author(s):  
Edgar Oliver Cardoso Espinosa
Keyword(s):  
Human Capital ◽  
Information And Communication Technologies ◽  
Industrial Revolution ◽  
Communication Technologies ◽  
Fourth Industrial Revolution ◽  
The People ◽  
Postgraduate Level ◽  
Individual Knowledge ◽  
Information And Communication ◽  
Social Competences

The objective of the chapter is to describe the main competences to be developed in digital natives at the postgraduate level, based on the characteristics generated by information and communication technologies in the context of the fourth industrial revolution. From this perspective, individual knowledge, experience, initiative, and creativity are recognized as the unlimited resource of organizations and countries, so the talent of the people is the basis of the competitiveness and survival of organizations of any type. Three axes of training at the graduate level are identified: social competences, global competitions of investigation and innovation, and digital competitions with base in the inverted learning and gamification.

Book review: Mirosław Grewiński, Marek Kawa, Joanna Lizut, Gilberto Marzano: TOWARDS CHANGES OF THE LABOR MARKET, SKILLS AND COMPETENCES

2021 ◽  
Vol 562 (1) ◽  
pp. 29-30
Author(s):  
Łukasz Arendt
Keyword(s):  
Labor Market ◽  
Information And Communication Technologies ◽  
Industrial Revolution ◽  
Technological Development ◽  
Communication Technologies ◽  
Economic Changes ◽  
Fourth Industrial Revolution ◽  
The Future ◽  
Information And Communication

The monograph published in English, which is the result of the project "Transformers - for the future labor market", takes up important issues of changes in the labor market in the context of technological development, which recently focuses on topics such as labor market polarization, automation and robotization , the effects of the fourth industrial revolution. The main threads discussed in the following chapters of the monograph relate to social and economic changes conditioned by the development of technology, in particular information and communication technologies, as well as the fourth industrial revolution, referred to as Industry 4.0. The main areas of analysis in the project "Transformers - for the future labor market" were presented in a synthetic way: the future of skills and competences, the future of professions and jobs, challenges related to education, as well as the conclusions drawn from desk-research analyzes and focus groups.

scholarly journals Information and communication technologies and human resources in hospitality and tourism

2020 ◽  
Vol 32 (11) ◽  
pp. 3545-3579
Author(s):  
Reyes Gonzalez ◽  
Jose Gasco ◽  
Juan Llopis
Keyword(s):  
Human Resources ◽  
Information And Communication Technologies ◽  
Design Methodology ◽  
Web Of Science ◽  
Communication Technologies ◽  
Review Of The Literature ◽  
Content Type ◽  
Academic Field ◽  
Tourism Sector ◽  
Information And Communication

Purpose ICTs play a key role in the tourism sector, influencing the labor context among other things. Hence, the purpose of this study: a review of the literature in which the topics of tourism, ICTs and human resources converge through an analysis of the articles published in the relevant journals, which are included in the Web of Science. Design/methodology/approach The 60 articles analyzed – published over a period of 31 years – were studied according to several criteria such as research methodology, statistical techniques used, topics dealt with, technologies addressed, authors and countries. Findings The topics under study were divided into four broad areas – technology and employees, technology and HR processes, technology and results and technology and organizational structure – the first, which focuses on how employees behave in relation to technology, received the most attention. Research limitations/implications The literature review was confined to articles on the topics of tourism, ICTs and human resources published in 73 academic journals, leaving aside other research sources, e.g. books and papers presented at conferences. This study can be useful both in the academic field and for tourism firm managers – especially those in ICT and human resources. Originality/value Although there are several previous reviews of the literature on human resource management and ICTs in the tourism sector, none of them has jointly examined these three topics.

Helping the e-mail checking addicts

2016 ◽  
Vol 24 (3) ◽  
pp. 14-16
Author(s):  
Brian Beal
Keyword(s):  
Information And Communication Technologies ◽  
Design Methodology ◽  
Communication Technologies ◽  
Performance Outcomes ◽  
Intervention Strategies ◽  
Content Type ◽  
Health And Wellbeing ◽  
Positive Performance ◽  
Information And Communication ◽  
E Mail

Purpose This paper aims to review the demands employees face when communicating through information and communication technologies (ICTs), and relevant interventions are suggested to provide a set of evidence-based recommendations to help protect work-life balance. Design/methodology/approach The paper reviews the following demands associated with ICTs: response expectations, constant availability, increased workload and poor communication. The authors draw upon empirical research to highlight outcomes and intervention strategies, before discussing implications for research and practice. Findings The paper, which reviews four demands employees face when communicating through ICT (response expectations, constant availability, increased workload and poor communication), finds that there are diverse outcomes associated with each. The outcomes were not inherently negative, as evidence suggests that positive performance outcomes can arise from response expectations and constant availability, although there may be health and wellbeing costs. Originality/value Four interrelated demands that employees can face when communicating through technology are integrated and possible interventions are analyzed.

Entrepreneurship

2019 ◽  
pp. 433-444
Author(s):  
Mehmet Eymen Eryılmaz
Keyword(s):  
Information And Communication Technologies ◽  
Industry 4.0 ◽  
Industrial Revolution ◽  
Communication Technologies ◽  
Fourth Industrial Revolution ◽  
Information And Communication ◽  
Strong Relationships

Many people will agree on the idea that entrepreneurship is one of the most important business concepts in recent days. In addition, it is said that we are experiencing the fourth industrial revolution (or Industry 4.0). Information and communication technologies are one of the key elements of this period. Therefore, some information about these two components, entrepreneurship and information and communication technologies, are given, and the possible and strong relationships between them are discussed in this chapter.

Emerging Technologies and Educational Requirements in Engineering Education for the Fourth Industrial Revolution

2020 ◽  
pp. 26-52
Author(s):  
Issa Alghatrifi ◽  
Ali S. Al Musawi
Keyword(s):  
Engineering Education ◽  
Information And Communication Technologies ◽  
Industrial Revolution ◽  
Emerging Technologies ◽  
Communication Technologies ◽  
Vital Role ◽  
Fourth Industrial Revolution ◽  
Information And Communication ◽  
Educational Requirements ◽  
Effective Use

Higher education institutions and their engineering departments have a vital role in fulfilling the new requirements and opportunities of the information and communication technologies (ICT). Therefore, understanding the guidelines to adapt to the new ICT innovations in relation with the Fourth Industrial Revolution such as the internet of things, cloud computing, virtual reality, and artificial intelligence is vital to determine the emerging patterns in their development, delivery, implementation, and assessment. This study aims to define the new educational requirements in engineering education based on the developments of the Fourth Industrial Revolution. Conducting an in-depth analysis of the current literature revealed that although these emerging technologies have been widely used, there are some challenges being faced for their effective use in engineering education. Therefore, the authors provide some guidelines and discuss possible research directions for the use of these technologies in near future.

Value co-creation and technological progression: a critical review

2020 ◽  
Vol 32 (4) ◽  
pp. 687-707
Author(s):  
Tingting Zhang ◽  
Can Lu ◽  
Edwin Torres ◽  
Cihan Cobanoglu
Keyword(s):  
Information And Communication Technologies ◽  
Design Methodology ◽  
Communication Technologies ◽  
Service Organizations ◽  
Service Encounters ◽  
Content Type ◽  
Information And Communication ◽  
Service Ecosystems ◽  
Critical Literature

Purpose This study aims to identify different approaches to conceptualize value co-creation and analysing firms’ co-creation strategies aided by various advancing technologies. This study further discusses the strengths and weaknesses of these strategies and suggests solutions to overcome the limitations. Design/methodology/approach Following a critical literature review, the authors propose a conceptual framework to denote the relations between evolving technologies and co-creation activities. Findings On one hand, technology influences the co-creation processes by empowering consumers, offering greater ability to connect, providing greater access to information and furnishing a platform that facilitates co-creation; on the other hand, technological advancements may add complexity, variability and lead to loss of control for service organizations. A role of customers and value definitions are identified and elaborated in the value co-creation process. Originality/value Advanced information and communication technologies transcend the traditionally defined service encounters by enabling co-creating actors to exchange resources through virtual interfaces, thus redefining the strategies of value co-creation. Though many studies have discussed value co-creation in diversified standpoints, a perspective from its relationship with technological progression over time remains nascent. The study contributes to a more comprehensive understanding of technology-enabled value co-creation in service ecosystems.

A national vision for information and communication technologies in education: reflections on Singapore's ICT technologies Masterplans

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Uma Natarajan ◽  
Kenneth Y.T. Lim ◽  
Kumar Laxman
Keyword(s):  
Information And Communication Technologies ◽  
Teaching And Learning ◽  
Design Methodology ◽  
Communication Technologies ◽  
Information And Communications Technology ◽  
Ministry Of Education ◽  
Reform Initiatives ◽  
Content Type ◽  
Information And Communication ◽  
National Systems

PurposeThe purpose of this study is to examine the reform initiatives that began with a focus towards change in the teaching and learning in Singapore classrooms with technology integration.Design/methodology/approachThe methodology used in this study is review and descriptive narrative of educational technology polices, initiatives and projects.FindingsThe Ministry of Education, Singapore, has ensured that schools had infrastructure, leadership and necessary teacher training to successfully implement the initiatives.Originality/valueThe descriptions of the implementations are valuable lessons for other national systems in the region and beyond, seeking to integrate information and communications technology (ICT) in their education systems.

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