Organizational Transformation and Managing Innovation in the Fourth Industrial Revolution - Advances in Logistics, Operations, and Management Science
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9781522570745, 9781522570752

Author(s):  
Francisco Javier Lena-Acebo ◽  
María Elena García-Ruiz

The arrival of collaborative contexts to the global economic stage is a latent reality which threatens to change the traditional production models' operation. Likewise, concepts such as Industry 3.0 or even 4.0 refer to the possibility of providing customers and users with unimaginable possibilities compared to the industrial manufacturing inherited from the past centuries. Within this environment, the fabrication laboratories (FabLabs) emerge. In this chapter, the authors approach an exploratory perspective in order to make known the FabLab movement origin and further worldwide development with the intention to highlight their characteristics and the main difficulties they face nowadays. The growing importance that the FabLabs have achieved despite their novelty justifies the precise study of their characteristics according to the importance related to the strong expansion of these laboratories in this decade and its contribution to a major revolution in the collaborative environments associated with the digital manufacturing.


Author(s):  
Chen Liu

This chapter studies how FinTech is transforming traditional financial institutions (FIs). This chapter achieves the four related goals. First, it discusses the current stage of FinTech development in different areas such as crowdfunding, payment, blockchain, and cryptocurrency. Second, it examines how each FinTech development affects traditional FIs, in both positive and negative ways. Third, it explores how FIs are currently managing FinTech innovations. It also suggests ways through which these institutions could best utilize FinTech to better serve their customers and eventually optimize the overall financial system. Finally, following the book's focus on man's role at the center of technology advancement, this chapter discusses whether FIs' customers' needs are still placed at the center of FIs' incentives to adapt new technology, and if not, how can we focus back to the people that the financial system ultimately serves.


Author(s):  
María Victoria Carrillo-Durán ◽  
Juan Luis Tato-Jiménez

This chapter aims to clarify the role of social networking sites (SNSs) such as Facebook, Twitter, and LinkedIn in building the reputation of enterprises. SNSs have a vast potential in the digital environment to build reputation and thus a long-term competitive advantage for companies. The chapter opts for a literature review with which to discuss the difficulties and possibilities companies have in building reputation through SNSs. The SNSs used in companies are marketing-centered. Engagement is promoted only with customers, and is short-term and centered on results instead of being long-term and centered on competitive advantage and promoting engagement with different stakeholders. This issue is not dependent on the size of the company. Instead, it is dependent on understanding the concept of reputation from a strategic point of view, with companies adapting their management to their own particularities and to the different possibilities offered by SNSs.


Author(s):  
José Manuel Saiz-Alvarez

The quadruple helix models are widely used when you want to have an integrating vision of the strategies used to combat poverty in emerging countries, including Mexico. The objective of this chapter is to propose a novel model of quadruple helix based on ethics and CSR 2.0 that can lay the foundations to develop the Industry 4.0 in emerging countries. To achieve this objective, the author distinguishes between CSR 1.0 and 2.0. Second, these concepts are united with the economy of the common good and the economy of solidarity. These conceptual bases will allow us to develop the relationship between business ethics and the Industry 4.0 to reach some conclusions.


Author(s):  
Alicia Guerra Guerra ◽  
Lyda Sánchez de Gómez ◽  
Carlos Jurado Rivas

The fusion of the social economy with the digital economy, together with the essential need for social organizations to innovate in order to face challenges not satisfied by using traditional methods, led to what is known as digital social innovation: the use of digital technologies to allow or help to carry out social innovations. We are facing a developing field of study, in full evolution and with a high and recent level of global activity, which makes it a true global movement. This, together with the fact that DSI practices still lack unanimous and systematized criteria, calls for identifying what DSI is and what should be understood by it. Therefore, this chapter aims to configure and illustrate the conceptual framework of DSI, detail the barriers that are limiting its momentum, and formulate a general scheme of action for good practices in DSI.


Author(s):  
Edgar Oliver Cardoso Espinosa

The objective of the chapter is to describe the main competences to be developed in digital natives at the postgraduate level, based on the characteristics generated by information and communication technologies in the context of the fourth industrial revolution. From this perspective, individual knowledge, experience, initiative, and creativity are recognized as the unlimited resource of organizations and countries, so the talent of the people is the basis of the competitiveness and survival of organizations of any type. Three axes of training at the graduate level are identified: social competences, global competitions of investigation and innovation, and digital competitions with base in the inverted learning and gamification.


Author(s):  
Jose-Luis González-Sánchez ◽  
Jesús Calle-Cancho ◽  
David Cortés-Polo ◽  
Luis-Ignacio Jiménez-Gil ◽  
Alfonso López-Rourich

If the fourth industrial revolution should be the revolution of values, where people, more than ever, are at the center of everything, it may be the technology that gives us the ability to place ourselves in that privileged position. However, there is consensus that the fourth industrial revolution is not defined by a set of emerging technologies in themselves, but by the transition to new systems that are built on the infrastructure of the digital revolution that we have already lived. The speed of the advances experienced in the last decade, along with the scope and impact of these in society, have allowed us to understand that we have reached a new technological revolution. The convergence, that is the real revolution, not only of digital technologies but also physical and biological will allow humanity to face the great challenges that have been marked for decades or centuries.


Author(s):  
Jose Ramon Saura ◽  
Pedro R. Palos-Sanchez ◽  
Marisol B. Correia

One of the most significant changes in the last decade in the business environment has been caused by the development of information technologies and the internet. The internal structure and organization of companies has changed to evolve towards a digital environment influenced by internet business models and digital marketing (DM) techniques. This chapter develops a systematic literature review with the objective of identifying the key players in the business environment with respect to the new business models and digital marketing techniques applied to them, to improve the benefits they bring to the company. The results of the research identify and define the main actors of the electronic commerce (EC) ecosystem, as well as their typologies and the main techniques of DM used in this field of research. The results of the exploratory study can be used for future research in this field and to reinforce the reference bibliography in this area of research.


Author(s):  
José G. Vargas-Hernández ◽  
Ofelia Barrios-Vargas ◽  
Sergio Mercado-Torres

The objective of this chapter is to show the importance and measurement of the resilience of the personnel of the Technological Institute of Lázaro Cárdenas Michoacán in scale of Resilience Mexican (RESI-M). An analytical review is made about resilience, with emphasis on central aspects such as its origin, definition, and the factors that determine the application of resilience, indicators, and disruptive situations. The models that establish different authors, classified in size and factors of resilience, follow different patterns according to sex, age, and schooling. A group of 100 top-level teachers was evaluated. The authors conclude that the level of resilience in women and men is significant.


Author(s):  
Filip Majetić ◽  
Miroslav Rajter ◽  
Dražen Šimleša

This chapter focuses on organizations of social entrepreneurship (SE) in Croatia. It primarily aims to 1) measure the level of their entrepreneurial orientation (EO), and social, economic, and overall performance; 2) explore the relationship between organizational EO and these three types of performance. While the topic represents a heavily investigated research field in the context of commercial entrepreneurship, it hasn't caught much attention among researchers of SE. So far, none of the above-mentioned variables have been empirically investigated within the SE scene in Croatia. The sample included 46 organizations, each represented by one highly ranked executive. The main findings revealed a relatively high level of organizational EO and social, economic, and overall performance, as well as a positive relationship among the variables.


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