scholarly journals After Herzog: blurring fact and fiction in visual organizational ethnography

2016 ◽  
Vol 5 (3) ◽  
pp. 202-218 ◽  
Author(s):  
Markus Walz ◽  
Patrizia Hoyer ◽  
Matt Statler
Keyword(s):  
Design Methodology ◽  
Ethnographic Research ◽  
Content Type ◽  
Werner Herzog ◽  
Ethnographic Studies ◽  
Research Activities ◽  
Organizational Ethnography ◽  
Research Findings ◽  
Multiple Media

Purpose The purpose of this paper is to introduce the unique artistic approach of film-maker Werner Herzog as an inspiration to rethink ethnographic studies in general and the notion of reflexivity in particular. Design/methodology/approach This paper reviews the particularities of Werner Herzog’s approach to filmmaking, linking them to the methodological tradition of visual ethnography and especially the debate about the role of reflexivity and performativity in research. Findings Herzog’s conceptualization of meaning as “ecstatic truth” offers an avenue for visual organizational ethnographers to rethink reflexivity and performativity, reframe research findings and reorganize research activities. The combination of multiple media and the strong authorial involvement exhibited in Herzog’s work, can inspire and guide the development of “meaningful” organizational ethnographies. Originality/value The paper argues that practicing visual organizational ethnography “after Herzog” offers researchers an avenue to engage creatively with their research in novel and highly reflexive ways. It offers a different way to think through some of the challenges often associated with ethnographic research.

scholarly journals Gifts, reciprocity and ethically sound ethnographic research: a reflexive framework

2019 ◽  
Vol 9 (1) ◽  
pp. 66-79
Author(s):  
Anna Kirkebæk Johansson Gosovic
Keyword(s):  
Design Methodology ◽  
Research Quality ◽  
Ethnographic Research ◽  
Independent Research ◽  
Professional Networks ◽  
Content Type ◽  
Anthropological Theory ◽  
Organizational Ethnography ◽  
Research Findings ◽  
Relevant Field

Purpose Within organizational ethnography, getting access to relevant field sites often requires us to draw on personal and professional networks. Likewise, externally funded research is no longer a rarity. The question is what such financial and social ties mean for our research practices as organizational ethnographers and for our interactions with and descriptions of the field. The purpose of this paper is to address this question and to develop our understanding and practice of organizational ethnography by expanding the methodological literature on research ethics as well as our tools to evaluate research quality. Design/methodology/approach Based on ethnographic fieldwork in a multinational pharmaceutical corporation, and building on previous literature on ethics and quality in qualitative research, this paper introduces a reflexive framework for understanding our personal and financial entanglements in the field and the possible impact of such entanglements on our research findings and representation of informants and events. Findings Drawing on anthropological theory of reciprocity and gift-giving, the paper argues that social and financial entanglements with the field will urge the ethnographer to reciprocate; e.g. by thinking twice about unflattering representations and criticism of those with whom we are entangled. However, the paper further argues that such reflections are an important part of conducting ethically sound ethnographic research. Originality/value Rather than subscribing to an illusion of independent research, this paper demonstrates how we as organizational ethnographers get entangled with the fields that we study and what implications this might have for our practices and representations of these fields.

Employee's lying behavior and the role of self-awareness

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Kirk Chang ◽  
Sylvain Max ◽  
Jérémy Celse
Keyword(s):  
Design Methodology ◽  
Deductive Reasoning ◽  
Research Approach ◽  
Self Awareness ◽  
Laboratory Setting ◽  
Content Type ◽  
Quasi Experimental ◽  
Research Findings ◽  
Practical Implications

Purpose Employee’s lying behavior has become ubiquitous at work, and managers are keen to know what can be done to curb such behavior. Managers often apply anti-lying strategies in their management and, in particular, the role of self-awareness on lying intervention has drawn academic attention recently. Drawing on multi-disciplinary literature, this study aims to investigate the efficacy of self-awareness in reducing lying behavior. Design/methodology/approach Following the perspectives of positivism and deductive reasoning, a quasi-experimental research approach was adopted. Employees from Dijon, France were recruited as research participants. Based on the literature, different conditions (scenario manipulation) were designed and implemented in the laboratory, in which participants were exposed to pre-set lying opportunities and their responses were analyzed accordingly. Findings Unlike prior studies which praised the merits of self-awareness, the authors found that self-awareness did not decrease lying behavior, not encouraging the confession of lying either. Employees actually lied more when they believed other employees were lying. Practical implications This study suggests managers not to rely on employee’s self-awareness; rather, the concept of self-awareness should be incorporated into the work ethics, and managers should schedule regular workshops to keep employees informed of the importance of ethics. When employees are regularly reminded of the ethics and appreciate its importance, their intention of lying is more likely to decrease. Originality/value To the best of the atuhors’ knowledge, the current research is the first in its kind to investigate lying intervention of employees in the laboratory setting. Research findings have brought new insights into the lying intervention literature, which has important implication on the implementation of anti-lying strategies.

Purchasing behaviour and supplier base evolution – a longitudinal case study

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Anna Dubois ◽  
Lars-Erik Gadde ◽  
Lars-Gunnar Mattsson
Keyword(s):  
Design Methodology ◽  
Longitudinal Case Study ◽  
Short Term ◽  
Supplier Relationships ◽  
Content Type ◽  
Research Findings ◽  
Purchasing Behaviour ◽  
Time Periods

Purpose The purpose of the paper is to describe and analyse the evolution of the supplier base of a buying firm and the reasons behind these changes. Design/methodology/approach The paper is based on a case study of the changes over 52 years in a sub-set of the supplier base of a firm manufacturing fork-lifts. Findings The study shows that some relationships feature substantial longevity. However, the duration of one-third of the total relationships is shorter than five years. There was considerable variation over time in the dynamics of the supplier base in terms of entries and exits of suppliers. Owing to this variation, research findings and conclusions in short-term studies are heavily dependent on the specific conditions at the time of the study. Finally, no less than one-fourth of the terminated supplier relationships were reactivated later. Research limitations/implications The study was designed in a time when purchasing was considered entirely from the perspective of the buying firm. Further studies, therefore, must increasingly emphasise the role of suppliers and the interaction in the buyer–supplier relationships, as well as the embeddedness in networks. Originality/value The findings of the study are unique in two ways. First, they are based on systematic observations over more than 50 years. Second, the study involves the purchases of 11 components representing different technical and economic features. The (few) previous studies are based on much shorter time periods and involves fewer suppliers/components. Moreover, the findings regarding re-activation of terminated relationships represent unique contributions.

scholarly journals Renegotiating power in adult safeguarding: the role of advocacy

2017 ◽  
Vol 19 (2) ◽  
pp. 78-91 ◽  
Author(s):  
Sarah P. Lonbay ◽  
Toby Brandon
Keyword(s):  
Older People ◽  
Social Workers ◽  
Design Methodology ◽  
Content Type ◽  
North East ◽  
Critical Realist ◽  
Research Findings ◽  
Depth Interviews ◽  
Practical Implications

Purpose The increased involvement of adults at risk in the safeguarding process has become a prominent issue within English safeguarding policy. However, there is evidence to suggest that actual levels of involvement are still low. The purpose of this paper is to present findings from a PhD study in relation to the benefits of advocacy in supporting this involvement in adult safeguarding for older people. Design/methodology/approach Participants in the study included advocates and social workers who had experience of working with older people through the safeguarding process within two North East England local authorities. A critical realist approach through in-depth interviews was taken with all the participants. Findings The research findings in relation to the benefits of advocacy in supporting older people going through safeguarding processes are reported. The practical limitations and factors which help and hinder advocacy support within the process are also considered. The theoretical implications for power, empowerment, and advocacy are also explored. Research limitations/implications A key limitation of this research is that it did not include older people who had been through safeguarding amongst the participants. Practical implications Key implications for practice and policy are discussed. Originality/value The paper provides an overview and critique of empowerment in adult safeguarding and the role that advocates play in promoting this key principle.

Information search by applying VDL-based iconic tags: an experimental study

2019 ◽  
Vol 75 (4) ◽  
pp. 807-822 ◽  
Author(s):  
Xiaoyue Ma ◽  
Pengzhen Xue ◽  
Siya Zhang ◽  
Nada Matta ◽  
Chunxiu Qin ◽  
...  
Keyword(s):  
Information Search ◽  
Interface Design ◽  
Visual Information ◽  
Design Methodology ◽  
Visualization Method ◽  
Information Searching ◽  
Content Type ◽  
Research Findings ◽  
Vocabulary Problems

Purpose Visual Distinctive Language (VDL)-based iconic tags are structured visual information annotation. They explicate the content and organization of tagged information by graphical and symbolic features in order to improve the vocabulary problems of textual tags. The purpose of this paper is to investigate how these special icons help in tagged-based user information searching. Design/methodology/approach A two-stage experiment was designed and conducted so as to follow and quantify the searching process in specific searching target case and no specific searching target case when using VDL-based iconic tags. Findings The experimental results manifested that VDL-based iconic tags enhanced the role of tag in information searching. They could make user better understand tag clusters, which, in turn, provide global structure of involved topics. Also, VDL-based iconic tags helped user to find out searching target more quickly with higher accuracy by taking advantages of visual representation of tag categories and symbolic signification of tag content. Originality/value This study is one of the first to verify how structured icons work in information searching and how user’s graphical cognition impacts on tag-based information searching process. The research findings are dedicated to the theory of VDL-based iconic tags, as well as to a new visualization method for search user interface design.

The role of augmented reality in robotics

2020 ◽  
Vol 47 (6) ◽  
pp. 789-794
Author(s):  
Robert Bogue
Keyword(s):  
Augmented Reality ◽  
Design Methodology ◽  
Haptic Feedback ◽  
Historical Background ◽  
Content Type ◽  
Virtual Fixtures ◽  
Research Activities ◽  
Insight Into ◽  
Positional Control

Purpose The purpose of this paper is to provide an insight into how augmented reality (AR) technologies are being applied to robotics. Design/methodology/approach Following an introduction and a brief historical background to AR, this first provides examples of AR applications in robot programming. It then gives examples of recent research into AR-based robot teleoperation. Research activities involving the virtual fixtures (VF) technique are then discussed and finally, brief conclusions are drawn. Findings Because AR concepts were first investigated in the 1990s, applications involving robotics have been widely studied. Programming with the aid of AR devices, such as the HoloLens headset, can be simplified and AR methods, including the VF technique, can improve the accuracy and speed of teleoperation, manipulation and positional control tasks. They can also provide visual or haptic feedback which leads to more intuitive operation and significantly reduces the cognitive load on the operator. Originality/value This provides an insight into the growing role of AR in robotics by providing examples of recent research in a range of applications.

Between change and reproduction

2017 ◽  
Vol 6 (3) ◽  
pp. 177-189 ◽  
Author(s):  
Jette Ernst
Keyword(s):  
Design Methodology ◽  
Organizational Life ◽  
Hospital Organization ◽  
Hospital Department ◽  
Content Type ◽  
Professional Boundaries ◽  
Practice Redesign ◽  
Organizational Ethnography ◽  
Danish Hospital

Purpose The purpose of this paper is to examine the role of organizational space in attempts at practice redesign and innovation that involve a break with the traditional professional boundaries in a recently established Danish hospital department. Design/methodology/approach Organizational ethnography combined with Bourdieusian theorization. The data used for this paper are derived from 13 months of ethnographic fieldwork. The author performed participant and meeting observations combined with interviews and the reading of internal and external documents. Findings Despite the department’s attempts at pursuing practice redesign and innovation by breaking with the institutionalized professional boundaries as well as role hierarchies, and emphasizing collaboration between nurses and doctors, the paper demonstrates how the attempts at change meet invisible impediments in practice and how organizational space plays an important yet, overlooked part in reproducing field tradition. Originality/value By virtue of Bourdieusian theorization in combination with organizational ethnography, the paper contributes with unique insights into a seldom studied part of hospital organization, which is how organizational space, rather than being a backdrop for organizational life, is constructed and used by professionals whose habitus renders this space an active component in delimiting professional work as well as the scope of change.

scholarly journals The impostor syndrome: language barriers in organizational ethnography

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Virginia Rosales
Keyword(s):  
Design Methodology ◽  
Language Skills ◽  
Language Barriers ◽  
Research Process ◽  
Ethnographic Research ◽  
Content Type ◽  
Local Language ◽  
The Past ◽  
Organizational Ethnography ◽  
Impostor Syndrome

PurposeThe use of organizational ethnography has grown significantly during the past decades. While language is an important component of ethnographic research, the challenges associated with language barriers are rarely discussed in the literature. The purpose of this paper is to open up a discussion on language barriers in organizational ethnography.Design/methodology/approachThe author draws on her experience as a PhD student doing an organizational ethnography of an emergency department in a country where she initially did not speak the local language.FindingsThe paper examines the author's research process, from access negotiation to presentation of findings, illustrating the language barriers encountered doing an ethnography in parallel to learning the local language in Sweden.Research limitations/implicationsThis paper calls for awareness of the influence of the ethnographer's language skills and shows the importance of discussing this in relation to how we teach and learn ethnography, research practice and diversity in academia.Originality/valueThe paper makes three contributions to organizational ethnography. First, it contributes to the insider/outsider debate by nuancing the ethnographer's experience. Second, it answers calls for transparency by presenting a personal ethnographic account. Third, it contributes to developing the methodology by offering tips to deal with language barriers in doing ethnography abroad.

The contribution of preoccupation with failure to TQM, crisis management and HR aiming to overcome crises

2020 ◽  
Vol 32 (6) ◽  
pp. 1077-1098 ◽  
Author(s):  
Christina Nizamidou ◽  
Fotios Vouzas
Keyword(s):  
Literature Review ◽  
Crisis Management ◽  
Design Methodology ◽  
Added Value ◽  
Total Quality ◽  
Content Type ◽  
Research Findings ◽  
The Impact ◽  
Practical Implications

PurposeThe purpose of this paper is binary. At first, it explores the contribution of preoccupation with failure to total quality management (TQM) and crisis management (CM). Then, it analyzes how preoccupation with failure can advance the role of human resources department (HRD) in terms of CM.Design/methodology/approachThis paper consists of the theoretical and the empirical part. In the theoretical part an extended literature review takes place. In the empirical part, the research statistical analysis is presented. The research was conducted in organizations that employ the largest number of employees in Greece and represent various corporate sectors.FindingsThe research permitted the authors to confirm their research hypotheses. It presented how preoccupation with failure can advance continuous improvement and CM. Moreover, it illustrated the impact of failure to the key role of HRD against crises.Practical implicationsOrganizations and managers can reconsider their perspective towards failure. Additionally, they can review and redesign their TQM and CM procedures based on the research findings aiming to overcome crises.Originality/valueThe literature review indicated that limited research deals with the benefits of preoccupation with failure regarding TQM and CM. Specifically, the research advances the contribution of failure in relation with the level of CM intimacy to the role of HRD against crisis. The added value of the present is to make organizations and their top management realize the significance of failure and use it to promote learning, TQM and CM.

scholarly journals The perfect fit? Being both volunteer and ethnographer in a UK foodbank

2016 ◽  
Vol 5 (1) ◽  
pp. 60-71 ◽  
Author(s):  
Kayleigh Garthwaite
Keyword(s):  
Design Methodology ◽  
Participant Observation ◽  
Ethnographic Research ◽  
Content Type ◽  
North East ◽  
Qualitative Understanding ◽  
Data Collection And Analysis ◽  
Field Notes ◽  
The Uk

Purpose – The purpose of this paper is to explore both volunteer and ethnographer in a Trussell Trust foodbank in Stockton-on-Tees, North East England during a period of welfare reform and austerity. It shows how ethnographic researchers can develop a more effective qualitative understanding of foodbank use through volunteering. Design/methodology/approach – The methodological design was ethnographic both in terms of data collection and analysis. Volunteering and participant observation began in November 2013 and is ongoing. The data presented are derived from field notes of participant observations. Findings – Tensions are present when considering how best to write up ethnographic research when the researcher adopts a “volunteer ethnographer” role. The negotiation of relationships, practices, and emotions requires the researcher to appreciate the complex and “politicized” discourse surrounding foodbank use in order to report how the foodbank operates in an objective yet truly reflective way. Originality/value – There is an expanding research interest in the growth of foodbanks. This paper offers unique insights into the value and tensions of adopting the dual role of “volunteer ethnographer” when researching foodbank use in the UK.

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