scholarly journals An empirical study on application and efficiency of gridded management in public service supply of Chinese Government

2017 ◽  
Vol 8 (1) ◽  
pp. 2-15 ◽  
Author(s):  
Bai XiuYin ◽  
Muhammad Imran Hanif ◽  
Li Fensheng ◽  
Muhammad Shehzad Hanif ◽  
Gu Yinhua
Keyword(s):  
Public Service ◽  
Rural Areas ◽  
Service Provision ◽  
Operation Mode ◽  
Chinese Government ◽  
Content Type ◽  
The Public ◽  
Public Service Provision ◽  
The Government ◽  
Urban And Rural Areas

Purpose Gridded management in the public service supply is still in the experience exploratory stage, and this paper aims to analyze the inherent logic and operation mode of the gridding mechanism of the public supply based on the existing theory study and practices, and verify its efficiency so as to come to the conclusion whether it could be promoted to a wider range. Design/methodology/approach The methodology applied in this paper was case study/deductive induction. Findings The grid model in the public service supply needs to be demonstrated completely in theoretical logic and operation principles before it is promoted across the country. Meanwhile, full support of the government is required in terms of service concept, function distribution, technical parameters and infrastructure. Research limitations/implications The inherent logic and operation mode of the gridding mechanism of the public service supply needs enough practice tests. The practical test of efficiency analysis of the gridding mechanism of the public service supply is not enough. Social implications This paper validated whether the gridding mechanism that originated from China’s urban management can be promoted to all over the country in the public service supply. It provides references for government policy. Originality/value This paper constructs a gridded management model for public service provision in urban and rural areas on the basis of an analysis of the plight of traditional model of public service provision, thus delivering the same standard of public service for both urban and rural areas through optimization of resource allocation without requiring more supply and fundamental change to the content of service.

scholarly journals Fostering public accountability in South Africa: A reflection on challenges and successes

2016 ◽  
Vol 12 (1) ◽  
Author(s):  
Pandelani H. Munzhedzi
Keyword(s):  
South Africa ◽  
Public Service ◽  
Service Provision ◽  
Public Services ◽  
Public Accountability ◽  
The Public ◽  
Current State ◽  
Public Service Provision ◽  
The Republic ◽  
The Government

Accountability and oversight are constitutional requirements in all the spheres of government in the Republic of South Africa and their foundation is in the Constitution of the Republic of South Africa of 1996. All spheres of government are charged with the constitutional mandate of providing public services. The level of responsibility and public services provision also goes with the level of capacity of a particular sphere. However, most of the direct and visible services that the public receives are at the local sphere of government. As such, enormous resources are channelled towards this sphere of government so that the said public services could be provided. It is imperative that the three spheres of government account for the huge expenditures during the public service provision processes. The parliaments of national and provincial governments exercise oversight and accountability over their executives and administrations through the Public Accounts Committees, while the local sphere of government relies on the Municipal Public Accounts Committees. This article is theoretical in nature, and it seeks to explore the current state of public accountability in South Africa and to evaluate possible measures so as to enhance public accountability. The article argues that the current public accountability mechanisms are not efficient and effective. It is recommended that these mechanisms ought to be enhanced by inter alia capacitating the legislative bodies at national, provincial and local spheres of the government.

scholarly journals Collaborative public service provision archetypes in healthcare emergencies: a case of COVID-19 administration in Sri Lanka

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Kelum Jayasinghe ◽  
Chandana Wijesinghe ◽  
Chaminda Wijethilake ◽  
Raj Prasanna
Keyword(s):  
Public Service ◽  
Narrative Analysis ◽  
Service Provision ◽  
Secondary Data ◽  
Primary Data ◽  
Content Type ◽  
Incident Command ◽  
Public Service Provision ◽  
Organisational Values ◽  
The Government

PurposeThis paper examines how the properties and patterns of a collaborative “networked hierarchy” incident command system (ICS) archetype can provide incident command centres with extra capabilities to manage public service delivery during COVID-19.Design/methodology/approachThe paper illustrates the case of Sri Lanka's COVID-19 administration during its “first wave” (from 15 February to 1 September 2020). Primary data were collected through in-depth interviews with government officials who were directly involved in the administration of the COVID-19 outbreak. Secondary data sources were government publications and web sources. The data were analysed and interpreted by using narrative analysis and archetype theory respectively.FindingsThe findings highlight how Sri Lanka's public sector responses to COVID-19 have followed a collaborative “networked hierarchy” ICS archetype. More specifically, the government changed its normative ICS “properties” by incorporating a diverse group of intergovernmental agencies such as the police, the military, the health service and administrative services by articulating new patterns of collaborative working, namely, organisational values, beliefs and ideas that fit with the Sri Lankan public service context.Originality/valueIn responding to high magnitude healthcare emergencies, the flexibility of a collaborative networked ICS hierarchy enables different balances of organisational properties to be incorporated, such as hierarchy and horizontal networking and “patterns” in public service provision.

Ending endo risks Philippine labour and employer anger

2016 ◽  
Keyword(s):  
Public Service ◽  
Service Provision ◽  
Government Employees ◽  
Content Type ◽  
Contract Workers ◽  
Public Service Provision ◽  
The Government

Significance Endo is a colloquial expression meaning end-of-contract and refers to the practice of hiring and re-hiring workers on contracts lasting less than six months, the period after which companies must take on contract workers as employees. President Rodrigo Duterte's administration has promised to halve the number of Philippine workers employed on endo contracts by end-2016, and to eliminate the practice entirely by end-2017. Impacts Changing endo could affect government employees and public service provision. Delayed or minimal labour reform could see union-led, anti-government demonstrations. The government could face legal actions by employers and employer groups. Endo could see policy friction between DOLE (supporting workers) and the trade and industry department (supporting investment).

scholarly journals Public Service Provision in China: Towards a More Equal Access System

2021 ◽  
pp. 153-179
Author(s):  
Jingjing Shan ◽  
Yanan Geng ◽  
Jin Fu ◽  
Binglei Yu
Keyword(s):  
Public Service ◽  
Migrant Workers ◽  
Rural Areas ◽  
Service Provision ◽  
Urban Areas ◽  
Urban Population ◽  
Public Services ◽  
Urban Neighbourhoods ◽  
Public Service Provision ◽  
Urban And Rural Areas

AbstractThechallengefacingurban policymakersis how to tackle the long-standing differences in social welfareand basic public services provision for migrant and incumbent workers arising from the dual-household registration system. In this chapter, we quantify inequalities in access to basic public services between migrant workers and the local urban population across different regions of China. We consider both inequalities within urban areas, and inequalities that exist between urban and rural areas. For urban areas, we find large inequalities in access to basic public services between the indigenous urban population and migrant workers. There are also significant differences between urban and rural areas. The level of basic public services in the West of China lags behind other regions. Across China as a whole, the gap within regions is greater than the gap between regions. Internal variations within a region arise mainly from inequality in access to basic public services between urban and rural populations and across urban neighbourhoods. Chinese public services are characterised by ‘dualisation’ in urban–rural provision and ‘fragmentation’ across regions in terms of the level and quality of service. These two features constitute a formidable obstacle for the ‘citizenisation’ of migrant workers. We provide detailed examples from across China of countermeasures and strategies currently being implemented to reduce inequalities in public service provision.

scholarly journals OPTIMIZATION OF THE BUSINESS PROCESS FOR THE PROVISION OF LAND FOR THE CONSTRUCTION FACILITIES

THE BULLETIN ◽  
2020 ◽  
Vol 5 (387) ◽  
pp. 170-179
Author(s):  
R. Salmanova ◽  
◽  
R. Ismailova ◽  
◽  
◽  
...  
Keyword(s):  
Economic Development ◽  
Business Process ◽  
Public Service ◽  
Service Provision ◽  
Business Processes ◽  
Current System ◽  
The Public ◽  
Land Plot ◽  
Public Service Provision ◽  
The Government

The issue of efficient use of the land, as well as obtaining land from the government is one of the urgent issues in Kazakhstan. The article assesses the current system of public services “Provision of a land plot for the construction of a facility within the boundaries of a populated locality” This public service is provided for the construction of social facilities or the implementation of investor projects that are necessary for economic development. During the analysis, problems such as duplication of functions made by state bodies, dysfunctional system of request according to the principle of “One window”, bureaucracy for the consideration and the approval of a package of documents for granting the land plot were identified. To solve these problems, it was proposed to optimize the business processes of the public service “Provision of a land plot for the construction of a facility within the boundaries of a populated locality”, which allowed reducing the time, excluding duplicate functions, and increasing the transparency of the activities of state bodies.

Basic public services and the restructuring of the public finance system in China

2016 ◽  
Vol 5 (4) ◽  
pp. 438-453 ◽  
Author(s):  
Guangjian Xu ◽  
Yan Wu
Keyword(s):  
Public Finance ◽  
Public Service ◽  
Service Provision ◽  
Public Services ◽  
Historical Analysis ◽  
Content Type ◽  
Finance System ◽  
Functional Changes ◽  
The Public ◽  
Public Service Provision

Purpose The purpose of this paper is to examine the financing and provision of basic public services in China. The main issue addressed is how to reform the public finance system to achieve quality and fairness in the provision of basic public services. Design/methodology/approach Based on an historical analysis of the functional transformation of the public finance system in China and on an empirical analysis of the current public finance system and the public service provision system, a comprehensive understanding was gained about the relationship between the financing and provision of basic public services. Findings The paper argues that there is a close relationship between the provision of basic public services and the functional changes made to the public finance system. Based on a systematic retrospective study of the Chinese Government’s efforts to improve basic public services over the last three decades, this paper offers policy suggestions on further public finance restructuring that would support better service provision. Originality/value By analyzing issues in the public service provision system, this paper contributes to the debate about the efficiency improvement made to governmental functions in China.

scholarly journals AN EMPIRICAL STUDY ON DESIGNING & IMPLEMENTING OF GRIDDED MANAGEMENT MODEL FOR URBAN & RURAL PUBLIC SERVICE

2015 ◽  
Vol 11 (2) ◽  
Author(s):  
Muhammad Imran Hanif ◽  
Keyword(s):  
Public Service ◽  
Rural Areas ◽  
Service Provision ◽  
Practical Implication ◽  
Computing Methods ◽  
Management Model ◽  
Modern Information Technology ◽  
Public Service Provision ◽  
The Status ◽  
Urban And Rural Areas

Purpose: This paper constructs a Gridded Management Model drawing upon the theory of Gridded Management, for Public Service Provision in Urban and Rural Areas on the basis of an analysis of the plight of the Traditional Model of Public Service Provision. Methodology: Under the guidance of policies, we can build a Resource Integration Platform using modern information technology and leverage the powerful functions of the platform enabled by Complex Computing Methods and Matching Mechanisms to mobilize all resources to provide effective and refined Public Service to the Public with quick response to the accountability Finding: With the help of this Mechanism, we can improve Public Service without increasing the overall supply of Public Service Provision. Through the study of Gridded Management Mechanism of Public Service Provision, we can improve the status quo of the research on the supply of Public Service in China which offers real help to the development of Public Service. Practical Implication: There is an urgent need to Redesign the Model of Urban & Rural Public Service Provision and exploit unused Resources in the Current Service Provision System, with the aim of promoting equalization of Public Service in both Urban and Rural areas. It delivers the same standard of Public Service for both Urban and Rural Areas through optimization of Resource Allocation without requiring more supply and fundamental change to the content of service.

Public service motivation and organizational performance in Chinese provincial governments

2016 ◽  
Vol 10 (4) ◽  
pp. 770-786 ◽  
Author(s):  
Chunkui Zhu ◽  
Chen Wu
Keyword(s):  
Organizational Performance ◽  
Public Service ◽  
Public Service Motivation ◽  
Provincial Government ◽  
Civil Servants ◽  
Hunan Province ◽  
Government Employees ◽  
Content Type ◽  
The Public ◽  
The Government

Purpose This paper aims to examine different hypotheses concerning the effects of public service motivation (PSM) and other attitudinal or institutional dimensions on organizational performance (OP). Specifically, based on the experience of Chinese provincial governments, this study provides new evidence about how PSM may affect OP. Design/methodology/approach This study collected data from a survey of different provincial government departments in Sichuan Province, Hubei Province, Hunan Province and Chongqing Municipality in 2011. Using data from 761 respondents, Pearson correlation analysis and regression analysis were used to explore the relationships between related factors. Findings PSM, job satisfaction, affective commitment and job involvement have statistically significant effects on OP, and these results are consistent with the findings of previous researches that PSM positively affected OP at a significant level. The results suggest that, if civil servants have a strong PSM, the performance of their organizations will be high. Research limitations/implications Future research should look for additional factors that affect OP, comparing employees’ perceptions of an organization’s performance with objective data to determine whether, and to what degree, subjective measures of performance are valid measures of OP in the public sector. Practical implications In the process of improving government performance, it is significant to give attention to the government employees’ mentality. The government training and promotion system should encourage civil servants to care about the public interest. A more flattened organization should be considered as part of the next steps in government reform, and more opportunities should be provided to involve more government employees in policy making. Originality/value This study helps to clarify the effects of individual factors of PSM on OP in China in a tightly controlled bureaucratic environment, where related data are hardly accessible.

Service sector creates jobs and problems for China

2018 ◽  
Keyword(s):  
Rural Women ◽  
Rural Areas ◽  
Service Sector ◽  
The Elderly ◽  
Chinese Government ◽  
Content Type ◽  
Gig Economy ◽  
Unemployment Data ◽  
The Government ◽  
To Come

Subject New unemployment data methodology. Significance China’s urban unemployment rate averaged just under 5% during the first half of 2018, according to new official statistics. The government claims that a new methodology adopted to produce them gauges the level of joblessness better than the previous, largely useless, figures. However, the new data still do not reveal the whole picture: they exclude workers in rural areas (nearly half the workforce) and mask instability in the urban job market. Impacts The growing number of workers in the gig economy will stage strikes and protests in order to improve their pay and working conditions. Rural women, the elderly, disabled and poorly educated workers in particular will struggle to find secure employment. Imbalances in the employment market will remain a serious challenge for the Chinese government for many years to come.

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