scholarly journals Aspects of measuring the impact of new innovations in Finnish libraries

2019 ◽  
Vol 40 (3/4) ◽  
pp. 262-271 ◽  
Author(s):  
Markku Antero Laitinen
Keyword(s):  
Impact Assessment ◽  
Design Methodology ◽  
Evaluation Methods ◽  
Added Value ◽  
Library Services ◽  
Content Type ◽  
New Methods ◽  
Way Of Thinking ◽  
The Impact ◽  
The Way

Purpose The purpose of this paper is to examine aspects of measuring the impact of new innovations in Finnish libraries. Design/methodology/approach Along with the change of paradigm of libraries’ ways of action toward more networked and with the developing of new innovative services, new evaluation methods and indicators will be needed to show the value and impact of the operation of these services. Findings To measure the impact of services produced by the networking of several organizations and the added value perceived by the patrons, new methods of impact assessment are needed, as well as change in the way of thinking. Originality/value In the libraries, there is only a little if at all discussion about the need and means of showing the results, impact and value of the library services to their clientele, their frame organizations or the society. This is the first article to examine aspects of measuring the impact of new innovations in Finnish libraries.

The impact of Covid-19 on customer journeys: implications for interactive marketing

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
P.K. Kannan ◽  
Gauri Kulkarni
Keyword(s):  
Design Methodology ◽  
Future Research ◽  
Interactive Marketing ◽  
Content Type ◽  
Product Categories ◽  
The Impact ◽  
Rapid Shift ◽  
The Way

PurposeThe Covid-19 pandemic and the related closures and lockdowns have changed how consumers shop for products and how they consume them. In this paper, the authors focus on how customers' journeys from the awareness stage down to purchase and loyalty stages have been impacted by the pandemic across different product categories and markets and how they affect the same post-pandemic. The authors propose directions for future research based on our analysis.Design/methodology/approachAnalyzing the components of customer utility, the authors provide the basis for the rapid shift towards online and digital touchpoints and the nature of emerging interactions between firms and consumers. The authors highlight those areas where changes could be permanent.FindingsThe authors show why some of the changes due to the Covid-19 pandemic could be permanent and irrevocable and what this implies for firms' strategies to acquire, retain, and grow their business with their customers.Originality/valueThe authors highlight why omnichannel strategies are the way for firms to thrive in the post-pandemic marketplace, and outline areas for future research that will allow researchers to examine how customer journeys will evolve post-pandemic.

Organizational culture: does it influence the way a company deals with CSR?

2019 ◽  
Vol 33 (2) ◽  
pp. 1-3
Author(s):  
Sandra Castro-González ◽  
Belén Bande
Keyword(s):  
Design Methodology ◽  
Added Value ◽  
Human Resource Managers ◽  
Content Type ◽  
Resource Managers ◽  
New Perspective ◽  
Corporate Social ◽  
The Impact ◽  
A Company ◽  
Do So

PurposeThis paper aims to show how managers model culture for employees to promote corporate social responsibility (CSR) practices.Design/methodology/approachThe proposal begins by highlighting the importance of culture for CSR implementation and then explains the impact of culture on employees.FindingsCurrently, many companies carry out activities under the CSR umbrella, but they may do so without considering whether their company’s context is ideal for such initiatives. They may also not consider the types of employees composing the workforce or their disposition toward CSR. In these circumstances, organizations may miss out on the added value of CSR practices.Originality/valueThe important influence of CSR practices on employees’ attitudes and behaviors at work requires organizations to implement these types of actions. Therefore, the contextual factors that are most likely to aid in developing and maintaining these practices must be acknowledged. This paper seeks to offer a new perspective to managers and human resource managers regarding the implementation of CSR activities.

The impact of the reform of PIS/COFINS on the Brazilian industry

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Pedro Gomes Vasconcelos ◽  
Nelson Leitão Paes
Keyword(s):  
Design Methodology ◽  
Added Value ◽  
Neoclassical Model ◽  
Short Term ◽  
Content Type ◽  
Macroeconomic Indicators ◽  
Tax Distortions ◽  
The Impact ◽  
Two Sectors

PurposeIn an attempt to reduce tax distortions and increase economic efficiency, in 2002 and 2003 Brazil promoted changes in the PIS/COFINS tax, the main federal tax on consumption. Thus, in addition to the old cumulative regime calculated on company revenues, the noncumulative regime was created with higher rates and the added value as a tax basis.Design/methodology/approachThis paper analyzes the effects of the PIS/COFINS reform in a context of deindustrialization in the Brazilian economy, using a neoclassical model with two sectors.FindingsThe results suggest that after a small improvement in the aggregate economy in the short term, in the long term there was a worsening of the macroeconomic indicators. From the sector perspective, the PIS/COFINS reform may have contributed to the loss of industry participation in the Brazilian economy.Originality/valueThe study of the impact of the PIS/COFINS reform on industry through a neoclassical model is unprecedented in the national literature and contributes to the investigation of changes in the tax regime that occurred in the country.

Information management during a crisis – providing an open and reliable information infrastructure for a sustainable world

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jarmo Saarti
Keyword(s):  
Crisis Management ◽  
Information Management ◽  
Design Methodology ◽  
Academic Library ◽  
Information Infrastructure ◽  
Reliable Information ◽  
Library Services ◽  
Content Type ◽  
The Impact ◽  
Academic Resources

PurposeThe purpose of this paper is to analyze the impact of the corona situation on the academic library services, policies and activities.Design/methodology/approachThe methodology of the paper is opinion piece based on experiences.FindingsThere is a need for global policymaking for both the open academic resources dissemination and crisis management.Originality/valueThe originality of the paper is based on recent experiences.

The impact of mentoring and pedagogy on mitigation of library stress of undergraduate students

2017 ◽  
Vol 66 (8/9) ◽  
pp. 628-654
Author(s):  
Huwayah M. Alazemi ◽  
Awadh Alharbi
Keyword(s):  
Correlation Analysis ◽  
Undergraduate Students ◽  
Educational Psychology ◽  
Design Methodology ◽  
Faculty Members ◽  
Library Services ◽  
Content Type ◽  
Higher Order Learning ◽  
Teaching Learning ◽  
The Impact

Purpose This paper aims to justify the relevance of student-centred teaching – learning in influencing their motivation to shed library fear, source resources, attain higher-order learning, garner intellectual prowess and invent new theories. Design/methodology/approach To assess the validity of association between guidance, pedagogy, library access and intellectual prowess, a close-ended questionnaire is used. This questionnaire was administered on 350 undergraduate students in Kuwait. The step helped to gather their responses and initiate correlation analysis. Also, correlation analysis was used to review the association between the items selected in the questionnaire, interpret outcomes and draw valid inferences. Findings The outcome highlights that such students show keen interest to learn when faculty members give credence to educational psychology, teaching-learning quality, knowledge transfer and their transformation into knowledge seekers. The realization of such scholastic capabilities makes it possible for them to shed library fear and search disappointments, circumvent procedural complexities and pay least importance to size of library structure. Such mental state heightens their desire to use library services optimally, learn and contribute to new knowledge. Originality/value Few attempts have been made to study the impact of mentoring and pedagogy on mitigation of library stress undergraduate students.

Training the trainer – lessons from the new South Africa

2014 ◽  
Vol 4 (1) ◽  
pp. 17-30
Author(s):  
John Van der Merwe ◽  
Martyn Sloman
Keyword(s):  
South Africa ◽  
South African ◽  
Design Methodology ◽  
New South ◽  
Content Type ◽  
Module Design ◽  
Modern Economy ◽  
The Impact ◽  
The Way ◽  
Corporate Trainers

Purpose – The purpose of this paper is to consider some challenges involved in delivering a programme for the education of corporate trainers in the new South African economy. Design/methodology/approach – The paper reviews the way in which training in organisations has changed in the modern economy; it asks whether “training” has any academic base with knowledge components or whether it is simply a craft discipline carried out in context by experienced practitioners. It examines the particular circumstances that arise in post-Apartheid South Africa and the challenges faced where participants are widespread geographically. Findings – The paper looks at the issues involved in module design under these circumstances and describes a study to determine the impact and value of the programme. It draws some conclusions that may assist in the design of similar programmes elsewhere. Research limitations/implications – The study is based on one university – although it is the first and only course of its type in South Africa. Originality/value – This paper provides an original perspective involving information from several countries.

Antecedents of collaboration and drivers of relational risk in public safety networks

2019 ◽  
Vol 9 (1) ◽  
pp. 56-68
Author(s):  
Katarzyna Sienkiewicz-Małyjurek
Keyword(s):  
Public Safety ◽  
Design Methodology ◽  
Structural Equations ◽  
Added Value ◽  
Content Type ◽  
The Impact ◽  
Relational Risk ◽  
Desk Research ◽  
Relational Risks ◽  
Public Safety Networks

Purpose The purpose of this paper is to identify the inter-related impact of the antecedents of collaboration on the emergence of relational risk and the impact of relational risk on the effectiveness of collaboration in public safety networks (PSNs). Design/methodology/approach The research is based on desk research and a survey questionnaire. The analysis of the results was based on the modelling of structural equations. Findings The analyses indicate how the antecedents of collaboration influence relational risk in PSNs and the extent to which this risk, in turn, may affect the overall effectiveness of collaboration in the networks studied. The findings identify the antecedents that have the greatest impact on the emergence of relational risks, the drivers of relational risk in PSNs and the impact of the drivers of relational risk on collaboration in the networks. Originality/value The study of relational risk is rarely undertaken with little literature or research in the field of public safety. The added value is the identification of the causes of the relational risk among the antecedents of collaboration in PSNs and the analysis of the impact of this risk on the effectiveness of inter-organisational collaboration.

The significance of the interaction of stability and damage propagation in metallic and composite panels

2015 ◽  
Vol 6 (6) ◽  
pp. 737-758 ◽  
Author(s):  
Peter Horst
Keyword(s):  
Design Methodology ◽  
Damage Tolerance ◽  
Mutual Influence ◽  
Building Blocks ◽  
Composite Panels ◽  
Content Type ◽  
Damage Propagation ◽  
Survey Paper ◽  
The Impact ◽  
The Way

Purpose – In general two main types of criteria are essential for the sizing of aircraft structural panels, namely, stability and damage tolerance. The way these criteria act and interact is very different for metallic and composite building blocks. While interaction of both types of criteria is relatively clear for composite parts, this is normally not the case for metallic ones. What is common for both is the fact that, if an interaction occurs, the impact is essential. The paper aims to discuss these issues. Design/methodology/approach – This is a survey paper. Findings – There is a strong mutual influence of buckling and damage in many cases. Originality/value – It shows the significance of both, buckling and damage as a combined phenomenon.

Assessing outcomes and value: it’s all a matter of perspective

2015 ◽  
Vol 16 (3) ◽  
pp. 211-233 ◽  
Author(s):  
Joseph Matthews
Keyword(s):  
Outcome Measures ◽  
Performance Measures ◽  
Design Methodology ◽  
Library Services ◽  
Late Outcome ◽  
Content Type ◽  
Wide Range ◽  
Specific Outcome ◽  
Broad Framework ◽  
The Impact

Purpose – The purpose of this paper is to explore a wide range of performance measures, while acknowledging that of late, outcome measures have become increasingly important. Several initiatives are underway to develop a broad framework and suggest approaches to developing outcome measures for all types of libraries. However, while outcomes may be increasingly used, determining the value of a specific outcome is complicated by the reality that value is determined by a combination of perspective and each individual experiencing a specific library service. Design/methodology/approach – This paper reviews the literature about outcomes and determining the value of outcomes as a foundation for exploring these two inter-related issues – outcomes and value. Findings – The findings of a number of reports and studies are reported. Originality/value – Separating the question of identifying the outcomes associated with library services and the value of these outcomes are shaped by the perspective of value and determining value will assist libraries in attempting to measure the impact of the services they provide.

Students’ preconception due to former students’ feedback about the difficulty of an undergraduate engineering course

2015 ◽  
Vol 7 (2) ◽  
pp. 360-371
Author(s):  
Yassine Salih Alj
Keyword(s):  
Content Knowledge ◽  
Design Methodology ◽  
Learning Performance ◽  
Positive Aspect ◽  
Barriers To Learning ◽  
Content Type ◽  
Pedagogical Content ◽  
Undergraduate Engineering ◽  
The Impact ◽  
The Way

Purpose – Most university students, if not all, develop a preconception about any academic course before taking it. This preconception undeniably affects students’ performance by influencing their motivation. As a result, learning can be minimized. The purpose of this paper is to investigate the evolution of students’ preconception about the difficulty of an engineering course – taught by the same instructor – for a period of seven semesters by analyzing the results of survey questionnaire completed at the beginning of every semester. This approach allows the instructor to assess students’ preconception that is built by former students’ feedback and hence control the impact on students’ motivation which influences their learning performance. Design/methodology/approach – By analyzing the surveys’ results, the instructor gets a close idea about how the course is perceived. When students harbor misconceptions that constitute difficult barriers to learning, it becomes necessary to take action like adjusting the way of teaching the corresponding course’s content, or ultimately changing the course instructor for a couple of semesters. Findings – The adopted survey-based strategy implicitly helps the instructor to correct inaccurate preconceptions before they become crystallized misconceptions, while in case of a very positive preconception, one can continue to enhance the course level with even more challenging evaluations (e.g. exams). However, in case of a persistent misconception, a midterm survey would further help the instructor to better adjust the way the course is taught by objectively considering the obtained inputs from a considered C/D/S set (i.e. continue doing what was helpful/do start doing what would be beneficial/stop doing what is not working). Originality/value – To the best of the author’s knowledge, no study has investigated the evolution of – or at least – students’ preconception built by former students’ feedback about the difficulty of a course despite its direct influence on students’ motivation and hence on students’ performance, thus filling an important gap in the literature. Indeed, one general positive aspect of students’ preconception research is the attention it has brought regarding the absolute necessity for teachers and researchers to be well grounded in both content knowledge and pedagogical content knowledge.

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