Assessing outcomes and value: it’s all a matter of perspective

2015 ◽  
Vol 16 (3) ◽  
pp. 211-233 ◽  
Author(s):  
Joseph Matthews

Purpose – The purpose of this paper is to explore a wide range of performance measures, while acknowledging that of late, outcome measures have become increasingly important. Several initiatives are underway to develop a broad framework and suggest approaches to developing outcome measures for all types of libraries. However, while outcomes may be increasingly used, determining the value of a specific outcome is complicated by the reality that value is determined by a combination of perspective and each individual experiencing a specific library service. Design/methodology/approach – This paper reviews the literature about outcomes and determining the value of outcomes as a foundation for exploring these two inter-related issues – outcomes and value. Findings – The findings of a number of reports and studies are reported. Originality/value – Separating the question of identifying the outcomes associated with library services and the value of these outcomes are shaped by the perspective of value and determining value will assist libraries in attempting to measure the impact of the services they provide.

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jarmo Saarti

PurposeThe purpose of this paper is to analyze the impact of the corona situation on the academic library services, policies and activities.Design/methodology/approachThe methodology of the paper is opinion piece based on experiences.FindingsThere is a need for global policymaking for both the open academic resources dissemination and crisis management.Originality/valueThe originality of the paper is based on recent experiences.


2017 ◽  
Vol 66 (8/9) ◽  
pp. 628-654
Author(s):  
Huwayah M. Alazemi ◽  
Awadh Alharbi

Purpose This paper aims to justify the relevance of student-centred teaching – learning in influencing their motivation to shed library fear, source resources, attain higher-order learning, garner intellectual prowess and invent new theories. Design/methodology/approach To assess the validity of association between guidance, pedagogy, library access and intellectual prowess, a close-ended questionnaire is used. This questionnaire was administered on 350 undergraduate students in Kuwait. The step helped to gather their responses and initiate correlation analysis. Also, correlation analysis was used to review the association between the items selected in the questionnaire, interpret outcomes and draw valid inferences. Findings The outcome highlights that such students show keen interest to learn when faculty members give credence to educational psychology, teaching-learning quality, knowledge transfer and their transformation into knowledge seekers. The realization of such scholastic capabilities makes it possible for them to shed library fear and search disappointments, circumvent procedural complexities and pay least importance to size of library structure. Such mental state heightens their desire to use library services optimally, learn and contribute to new knowledge. Originality/value Few attempts have been made to study the impact of mentoring and pedagogy on mitigation of library stress undergraduate students.


Kybernetes ◽  
2019 ◽  
Vol 49 (7) ◽  
pp. 1953-1967
Author(s):  
María Teresa Signes-Pont ◽  
Higinio Mora ◽  
Antonio Cortés-Castillo ◽  
Rafael Mollá-Sirvent

Purpose This paper aims to present a framework to address the impact of people’s behaviour in the dissemination of information through mobile social networks. Design/methodology/approach This approach follows the epidemical compartmental models and uses a grid to model the nodes’ (people) behaviour in the dissemination process. The nodes’ status is determined by binary rules that update and define the flow of information between neighbour nodes. An improved stacked-layer grid model is used to implement modulations in the application of the rules and neighbourhoods to model the impact of people’s attitude, which may improve or jeopardize the efficiency of the process. Findings This proposal shows how grid architecture is a valuable tool to model different causes of malfunction of data dissemination. Combining different grids with different neighbourhoods and different local rules provides a wide range of possibilities to depict the impact of human awareness and decision on the dissemination of data. Originality/value This works develops a new approach for the analysis of dissemination of information which add new features to traditional methods for modelling local interactions and describing the dynamics of the communication patterns in the population.


2019 ◽  
Vol 40 (3/4) ◽  
pp. 262-271 ◽  
Author(s):  
Markku Antero Laitinen

Purpose The purpose of this paper is to examine aspects of measuring the impact of new innovations in Finnish libraries. Design/methodology/approach Along with the change of paradigm of libraries’ ways of action toward more networked and with the developing of new innovative services, new evaluation methods and indicators will be needed to show the value and impact of the operation of these services. Findings To measure the impact of services produced by the networking of several organizations and the added value perceived by the patrons, new methods of impact assessment are needed, as well as change in the way of thinking. Originality/value In the libraries, there is only a little if at all discussion about the need and means of showing the results, impact and value of the library services to their clientele, their frame organizations or the society. This is the first article to examine aspects of measuring the impact of new innovations in Finnish libraries.


Author(s):  
Mathieu Resbeut ◽  
Philippe Gugler ◽  
Danuvasin Charoen

Purpose The paper aims to investigate the role of specialization and agglomeration forces on industry performance in an emerging market, namely, Thailand. In particular, the impact of clusters and the influence of complexity will be tackled. Design/methodology/approach The methodology used is based on the work of Delgado et al. (2014). Industries and clusters are assigned to a certain category according to their respective level of specialization and complexity. Performance measures are then computed for each category. Findings It was found that the agglomeration of similar industries and co-located and related industries increase the performance of firms in terms of gross output per employee and remuneration per employee. Moreover, the increase of performance induced by the complexity level of an industry was closely related to the level of specialization. Originality/value Building on a cluster mapping, this study brings new insight on the effect of specialization and agglomeration on performance in emerging markets. In fact, the paper show how performance can be enhanced in less sophisticated and developed economies.


2014 ◽  
Vol 46 (2) ◽  
pp. 61-67 ◽  
Author(s):  
Catherine Sandler

Purpose – The purpose of this article is to explore the reasons behind the extremely small proportion of women at the top of UK business. It argues that companies must change their approach if they are to address this problem successfully. The article also describes the innovative Impact Programme for talented and senior women run by the author since 2008. Design/methodology/approach – The article is based on a combination of data, analysis and experience. It draws on a wide range of research evidence relating to female leaders and differences in how men and women behave. It describes and brings alive the benefits of the Impact Programme through examples of participant behaviour. Findings – The article finds that current efforts to increase the number of senior women in businesses are mostly fragmented, cosmetic and ineffective. Invisible organisational barriers holding women back must be addressed. The differences between men and women should be fully understood so that more high-potential women are identified and promoted. It concludes that women themselves also need to make changes to how they lead and should be offered development programmes which help them increase their self-belief, assertiveness and impact without losing their emotional intelligence or authenticity. Originality/value – This article brings a powerful new set of arguments to bear on an important issue. The Impact Programme described is a highly original and effective intervention. Business leaders and executives, both male and female, and members of the HR and L&D community will find it of significant conceptual and practical value.


2020 ◽  
Vol 37 (5) ◽  
pp. 579-590
Author(s):  
Jessica Keech ◽  
Maureen Morrin ◽  
Jeffrey Steven Podoshen

Purpose The increasing desire of consumers for socially responsible luxury products combined with fluctuating supplies in consumer markets are leading various industries to seek alternative sources to be able to meet the needs of its customers. One possible solution that may meet the demands of the future is lab-grown products. Because these products confer multiple benefits, this study aims to investigate the most effective ways to appeal to consumers by aligning the benefits of the products with their values as marketers seek to find effective promotion for these items. Design/methodology/approach We examine the effectiveness of an ethical positioning strategy for two types of luxury lab-grown (synthetic) products among high versus low materialism consumers in three experiments. Findings Findings suggest that a positioning strategy stressing product ethicality is more effective for low materialism consumers, whereas the strategy is less effective, and may even backfire, for high materialism consumers. The impact on social status consumers perceive from a lab-grown product explains why this effect occurs among low materialism consumers. Therefore, marketers should take caution and use specific appeals for different segments based on values such as consumers’ materialism levels. Originality/value If lab-grown products represent the wave of the future, it is important to understand how consumers will respond to this emerging technology and how promotion strategies may enhance their evaluation.


2019 ◽  
Vol 9 (3) ◽  
pp. 319-328
Author(s):  
Ian Pepper ◽  
Ruth McGrath

Purpose The purpose of this paper is to evaluate the impact of an employability module, the College of Policing Certificate in Knowledge of Policing (CKP), on students’ career aspirations, their confidence and wish to join the police along with the appropriateness of the module. This will inform the implementation of employability as part of the College of Policing-managed Police Education Qualifications Framework (PEQF). Design/methodology/approach A three-year longitudinal research study used mixed methods across four points in time to evaluate the impact on students studying the employability module. Findings The research suggests that the employability-focussed CKP was useful as an introduction to policing, it developed interest in the police and enhanced the confidence of learners applying to join. Lessons learnt from the CKP should be considered during the implementation of the PEQF. Research limitations/implications The ability to generalise findings across different groups is limited as other influences may impact on a learner’s confidence and employability. However, the implications for the PEQF curriculum are worthy of consideration. Practical implications As the police service moves towards standardised higher educational provision and evolution of policing as a profession, lessons can be learnt from the CKP with regards to the future employability of graduates. Originality/value Enhancing the employability evidence base, focussing on policing, the research identified aspects which may impact on graduates completing a degree mapped to the PEQF. The research is therefore of value to higher education and the professional body for policing.


Author(s):  
Kevin Darques ◽  
Abdelmounaïm Tounzi ◽  
Yvonnick Le-menach ◽  
Karim Beddek

Purpose This paper aims to go deeper on the analysis of the shaft voltage of large turbogenerators. The main interest of this study is the investigation process developed. Design/methodology/approach The analysis of the shaft voltage because of several defects is based on a two-dimensional (2D) finite element modeling. This 2D finite element model is used to determine the shaft voltage because of eccentricities or rotor short-circuit. Findings Dynamic eccentricities and rotor short circuit do not have an inherent impact on the shaft voltage. Circulating currents in the stator winding because of defects impact the shaft voltage. Originality/value The original value of this paper is the investigation process developed. This study proposes to quantify the impact of a smooth stator and then to explore the contribution of the real stator winding on the shaft voltage.


2017 ◽  
Vol 10 (5) ◽  
pp. 687-702
Author(s):  
Leyla Alkan-Gökler

Purpose Gated communities, surrounded by walls or fences, have emerged as a new trend in almost all cities in Turkey, and are homogenous in terms of the socioeconomic status of their occupants. Within these communities, several facilities and services are provided that are available only to the residents, with restrictions on access from the outside, and this has led to criticisms of social segregation. This study aims to analyze the impact of these communities on social segregation in Ankara, through two different surveys aimed at investigating the attitudes of the residents of local neighborhoods and gated communities toward each other. Design/methodology/approach This paper analyzes how the process of gating has affected social segregation in Ankara through two separate surveys: with the residents of gated communities and with the residents of local neighborhoods around these gated communities. Findings The study revealed that the residents of gated communities tended to have a positive view of the residents of local neighborhoods. In contrast, the responses of the local residents show evidence of feelings of social segregation, based on the presence of the high walls, fences and guards that are in place to keep them out of the community. Originality/value This study shows that, although segregation from the rest of the society is not the main reason for gating, the emergence of gated communities in Ankara leads inevitably to a socially and economically segregated city in which local residents feel excluded from these gated areas.


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