Reinvigorating the mission statement through top management commitment

2014 ◽  
Vol 52 (3) ◽  
pp. 446-459 ◽  
Author(s):  
Ralph I. Williams Jr ◽  
Daniel L. Morrell ◽  
John V. Mullane
Keyword(s):  
Firm Performance ◽  
Mission Statement ◽  
Top Management ◽  
Content Type ◽  
Proposed Model ◽  
Management Commitment ◽  
Top Management Commitment ◽  
Unique Manner ◽  
The Impact ◽  
Conceptual Overview

Purpose – The purpose of this paper is to propose that top management commitment to its organization's mission statement moderates the mission's effect of firm performance. The proposed model combines numerous aspects of top management commitment to give depth to the moderating effect. Design/methodology/approach – The paper provides a conceptual overview of the mission statement literature toward a theoretical model. Findings – The impact of mission statements on firm performance long has been studied and debated, without consistent results. This paper proposes that this is due to the presence of moderating influences, specifically the commitment of top management, that, if not properly studied, will affect empirical results. Practical implications – Practicing managers can unlock the power of the mission statement by involving the entire organization in the mission statement process, clearly and consistently communicating the mission's tenets, setting measurable operational targets from the mission statement, and periodically revising the mission to ensure it is current. Originality/value – The concept of a moderator is original in the mission-performance debate. Concepts from several key articles have been combined in a unique manner to develop the model.

Top management commitment and lean team members’ prosocial voice behaviour

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mohammad Abdul Latif ◽  
Jan Vang
Keyword(s):  
Large Scale ◽  
Employee Voice ◽  
Value Stream Mapping ◽  
Top Management ◽  
Content Type ◽  
Team Members ◽  
Management Commitment ◽  
Top Management Commitment ◽  
Six Dimensions ◽  
Prosocial Voice

Purpose Top management commitment (TMC) and prosocial voice behaviour in Lean teams are vital for the successful Lean implementation. This study aims to investigate how TMC influences Lean team members’ prosocial voice behaviour and how such changed voice behaviour affects the outcome of Lean implementations. Design/methodology/approach The authors have used a qualitative research methodology to examine six dimensions of TMC (communication, involvement, support, empowerment, encouragement and monitoring) in two ready-made garment (RMG) factories in Bangladesh. Operational performance was measured by efficiency, quality, value stream mapping, single-minute exchange dies and 5S scores. Occupational Health and Safety (OHS) was assessed by acceptable head and back positions, machine safety, use of masks and housekeeping. Findings The findings reveal that TMC influences Lean team members' voice behaviour positively and, thereby, company's performance. Six dimensions of TMC are all critical for mobilizing prosocial voice, which then improves productivity, OHS and enhancing employee capacity and job satisfaction. Research limitations/implications This research involved two sewing lines in two RMG factories in Bangladesh. Cross-sector and large-scale international quantitative research is also needed. Practical implications This research shows how TMC and Lean problem-solving teams can mobilize employee voice. Originality/value Employee voice is a central issue in the implementation of Lean. To the best of the author’s knowledge, for the first time, the authors show how the six dimensions of TMC influence Lean team members’ voice behaviour in the workplace and thereby how prosocial voice affects team performance.

scholarly journals The impact of middle management commitment on improvement initiatives in public organisations

2016 ◽  
Vol 22 (5) ◽  
pp. 924-938 ◽  
Author(s):  
Abdullah Alhaqbani ◽  
Deborah M Reed ◽  
Barbara M Savage ◽  
Jana Ries
Keyword(s):  
Middle Managers ◽  
Quality Management System ◽  
Middle Management ◽  
Content Type ◽  
Management Commitment ◽  
Top Management Commitment ◽  
Public Organisations ◽  
Lack Of Commitment ◽  
Management Staff ◽  
The Impact

Purpose – Top management commitment is considered a significant factor in improvement programmes, and many papers have been written about the role of top management commitment in implementing a quality management system. However, not considering other management levels’ commitment, such as middle management, may lead to issues in achieving organisational development. Public organisations that work through vertical structures may face a lack of middle management commitment, which might have a negative impact on lower and non-management staff commitment to improvement programmes. In this regard, the purpose of this paper is to examine the impact of middle management’s commitment towards improvement initiatives in public organisations. Design/methodology/approach – Empirical research with a mixed-method design used semi-structured interviews and a questionnaire to explore the current practices of continuous improvement (CI) and examine employees’ views from different management levels of the implications of current improvements in a Saudi public service organisation. Findings – The analysis indicated that the lower managers and non-management staff agree that, after the implementation of the quality management system, the organisation’s middle management showed a lack of commitment to that system. Moreover, this lack of commitment is recognised in the analysis of participants’ views of CI practices recorded in the questionnaire and interviews. This lack of commitment has caused poor employee commitment and thus a lack of problem solving in organisational departments. It is also responsible for a lack of employee involvement, the centralisation of decisions, deficiencies in terms of determining and applying training, inequality between employees and a lack of trust between employees and their managers. These issues could be managed and resolved through middle management and their commitment. Practical implications – Increasing middle managers’ awareness of the importance of their commitment to improvement initiatives can have an impact on employees’ commitment towards improvement initiatives, especially in those public organisations that have vertical/hierarchical structures. The level of commitment towards the implementation of improvement programmes needs further in-depth analyses to identify which factors influence public organisation leaders’ commitment to improvement programmes. Originality/value – The results of this study could motivate middle managers in public organisations to review their policies and to facilitate CI initiatives.

scholarly journals IMPACT OF MANAGERIAL FACTORS ON FIRM PRODUCTIVITY

2009 ◽  
Vol 12 (15) ◽  
pp. 73-86
Author(s):  
Loan Thi Kim Tran ◽  
Hung Nguyen Bui
Keyword(s):  
Human Resources ◽  
Structural Equation ◽  
Production Management ◽  
Equation Modeling ◽  
Future Research ◽  
Top Management ◽  
Firm Productivity ◽  
Management Commitment ◽  
Top Management Commitment ◽  
The Impact

This study evaluates the impact of managerial factors on firm productivity and the relationship between them. SEM (Structural Equation Modeling) results indicate that managerial factors (including top management commitment, human resources training, production management, customer orientation and organisational communication) explain 55% the variation in firm productivity. The results demonstrate a statistically significiant positive relationship between top management commitment and human resources training (1835), production management (.714). In adition, there is a significiant correlation between managerial factors. Implications for managers and directions for future research are also discussed.

Pathways towards Green Banking adoption: moderating role of top management commitment

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Syed Asim Ali Bukhari ◽  
Fathyah Hashim ◽  
Azlan Amran
Keyword(s):  
Operational Efficiency ◽  
Second Order ◽  
Top Management ◽  
Bank Branch ◽  
Content Type ◽  
Bank Branches ◽  
Management Commitment ◽  
Top Management Commitment ◽  
Order Construct ◽  
Stakeholder Pressures

Purpose The purpose of this study is to empirically examine the determinants and outcomes of Green Banking adoption and the moderating influence of top management commitment under the corporate environmental ethics ideology. External stakeholder pressures are analyzed as determinants of Green Banking adoption. Brand image and operational efficiency are examined as outcomes of this business ideology. Green Banking adoption is adapted as a second-order construct with four first-order reflective constructs to ensure in-depth conceptualization of the construct. Design/methodology/approach Green Banking adoption is studied at the bank branch level in a developing country, i.e. Pakistan. The data is collected from the branch managers of 212 bank branches from five major cities of Pakistan through mails. Self-administered survey was used for the data collection. The data was analyzed through the application of partial least square-structured equation modeling in SMART PLS 3.2.9. The measurement model and the structural model of the research framework were analyzed through the two-stage approach of the second-order analysis. Findings The results indicate a positive relationship between customer and competitor pressure and Green Banking adoption among bank branches in Pakistan depicting an influence of various environmental ethical pressures on bank’s adoption practices. Community pressure was shown to have no significant influence on Green Banking adoption at the branch level. The moderator of top management commitment caused a positive influence on the relationship between all the studied stakeholder pressures and Green Banking adoption. Branch managers reported branch image and operational efficiency to be enhanced due to Green Banking adoption. Originality/value This study attempts to fill in the significant gap in Green Banking adoption literature through an empirical analysis of Green Banking’s second-order construct. Currently, limited literature exists on the various aspects of Green Banking adoption, and an empirical study has not been conducted at the bank branch level. The study contributes significant practical, theoretical and methodological contributions to the area of Green Banking.

scholarly journals Antecedents of low carbon emissions supply chains

2017 ◽  
Vol 9 (5) ◽  
pp. 707-727 ◽  
Author(s):  
Zongwei Luo ◽  
Angappa Gunasekaran ◽  
Rameshwar Dubey ◽  
Stephen J. Childe ◽  
Thanos Papadopoulos
Keyword(s):  
Supply Chains ◽  
Carbon Emissions ◽  
Mediating Effect ◽  
Test Method ◽  
Organizational Response ◽  
Top Management ◽  
Low Carbon ◽  
Content Type ◽  
Management Commitment ◽  
Top Management Commitment

Purpose A low-carbon economy is the pressing need of the hour. Despite several efforts taken by the government and large corporations, there is still research to be conducted exploring the role of top management commitment in translating external pressures into responses that help to build low-carbon emissions in supply chains. Design/methodology/approach The authors have grounded their framework in institutional theory, agency theory and contingency theory. On the basis of existing literature, four hypotheses were drawn. To test these hypotheses, a questionnaire was developed and pre-tested. Finally, statistical analyses were performed to test the research hypotheses using 176 samples gathered using a pre-tested questionnaire following Dillman’s (2007) total design test method. Findings The results suggest that coercive pressures and mimetic pressures under the mediating effect of top management commitment have a significant influence on organizational response to low-carbon emissions. The authors further note that supply base complexity has moderating effects on the link between top management commitment and organizational response towards low-carbon emissions. Originality/value This study offers valuable insights to those managers and environmental consultants who view supply base complexity as a limitation. However, the results indicate that supply base complexity may help to enhance the effectiveness of the top management commitment on organizational response towards low-carbon emissions.

Road map for the implementation of green manufacturing practices in Indian manufacturing industries

2017 ◽  
Vol 24 (5) ◽  
pp. 1386-1399 ◽  
Author(s):  
Abhijeet K. Digalwar ◽  
Nidhi Mundra ◽  
Ashok R. Tagalpallewar ◽  
Vivek K. Sunnapwar
Keyword(s):  
Green Manufacturing ◽  
Structural Relationship ◽  
Manufacturing Industries ◽  
Top Management ◽  
Successful Implementation ◽  
Content Type ◽  
Effective Implementation ◽  
Road Map ◽  
Management Commitment ◽  
Top Management Commitment

Purpose Green manufacturing (GM) has received growing attention in the last few years. As today’s business environment is highly competitive, dynamic and volatile in nature, GM is seen as the winning strategy to be adopted by manufacturers. In this scenario, successful implementation of GM by manufacturers can give them an edge over their competitors. The purpose of this paper is to identify and develop the structural relationship among different factors for the successful implementation of GM. Design/methodology/approach A questionnaire-based survey and interpretive structural modeling (ISM) approach has been applied in this study. In this research, 12 factors have been identified, such as top management commitment, supplier and materials management, green product and process design, employee training and empowerment, etc. On the basis of survey results and opinions of experts from industry and academia, a structural relationship model has been developed through an ISM approach. Findings Top management commitment has the highest driving power for the implementation of GM. Effective implementation of GM will improve organization performance in terms of product cost and quality. For effective implementation of GM, management should not ignore development of people, product and processes. Practical implications The developed model will be useful to managers, decision makers and practitioners of GM in prioritizing their resources more effectively. Originality/value Critical success factor play a pivotal role for the assessment and implementation of GM practices. Identification of key success factors and their mutual relationship can help in implementation of GM practices in various organizations. It is probably one of the leading attempts to provide road map to the implementation of GM practices in Indian manufacturing industries.

Analyzing barriers of Green Lean practices in manufacturing industries by DEMATEL approach

2020 ◽  
Vol 32 (1) ◽  
pp. 176-198 ◽  
Author(s):  
Charanjit Singh ◽  
Davinder Singh ◽  
J.S. Khamba
Keyword(s):  
Manufacturing Industries ◽  
Government Support ◽  
Top Management ◽  
Lean Implementation ◽  
Content Type ◽  
Cause And Effect ◽  
Lean Practices ◽  
Management Commitment ◽  
Manufacturing Organizations ◽  
Top Management Commitment

PurposeGreen Lean concepts offer methods for managing manufacturing organizations with the goal of improving organizational performance. Green Lean practices are good options to increase the environmental and operational performance of manufacturing industries. However, there are some barriers to implement Green Lean in manufacturing industries. This paper aims to identify these barriers by reviewing the literature and analyze inter-relationships amongst selected barriers.Design/methodology/approachThis paper deals with the identification of barriers to the adoption of Green Lean practices in manufacturing industries. Using the DEMATEL approach and using the insights of experts, a cause and effect relationship diagram was generated through which the effect of barriers was analyzed.FindingsTwelve barriers were categorized in terms of cause and effect, and the interrelationships of barriers were also analyzed. Threshold value is calculated as 0.134 and the values lower than a were eliminated to obtain the digraph. “Resistance to change,” “lack of top management commitment” and “lack of training to employees” are the most prominent barriers on the basis of their prominent score.Research limitations/implicationsAnalysis in the research is highly dependent on expert judgments and opinions may be biased. However, the initial matrix obtained from the experts is hindered by the ambiguity about some relationships. But this can be improved by using fuzzy and grey set theories. The barriers used for the analysis are not from a specific type of manufacturing industry.Practical implicationsThe findings will help the manufacturing organizations to simplify the most important barriers, the least significant barriers and the relationships between these barriers. This Berlin knowledge will enable administrators to increase awareness of the barriers in Green Lean implementation. “The top management commitment” and “government support” are most important for the removal of barriers to Green Lean strategies.Originality/valueVery few scholars have used the DEMATEL approach to examine the sequence of the barriers to Green Lean implementation. The present study attempts to incorporate the DEMATEL model to assess the sequence of barriers to the implementation of Green Lean. This study investigates the degree of influence of barriers on each other and categorizes the barriers into cause and effect groups. This study is also intended to pave the way for future research in the path of the elimination of barriers to Green Lean strategies.

Top management commitment, corporate social responsibility and green human resource management

2019 ◽  
Vol 26 (6) ◽  
pp. 2051-2078 ◽  
Author(s):  
M.-Y. Yusliza ◽  
Nurul Aimi Norazmi ◽  
Charbel José Chiappetta Jabbour ◽  
Yudi Fernando ◽  
Olawole Fawehinmi ◽  
...  
Keyword(s):  
Corporate Social Responsibility ◽  
Human Resource Management ◽  
Human Resource ◽  
Top Management ◽  
Content Type ◽  
Management Commitment ◽  
Top Management Commitment ◽  
Green Human Resource Management ◽  
Corporate Social ◽  
The Relationship

Purpose The purpose of this paper is to analyse the relationship between top management commitment, corporate social responsibility (CSR) and green human resource management (GHRM). Design/methodology/approach A self-administered questionnaire was adopted to perform a systematic collection of data from manufacturing and service organisations in Malaysia. The partial least squares method was used for the conceptual framework of the study. Findings The observed findings indicate a significant positive relationship between top management commitment and CSR, as well all dimensions of GHRM. However, counterintuitively, the relationship between CSR and GHRM was found not to be as significant as expected (except for CSR and green analysis/job description), which can be explained through the emerging perspective that CSR and HRM should be linked. Research limitations/implications The findings provide insights as to the nature of GHRM and how it is affected by CSR and top management commitment in an emerging economy – in this particular study, Malaysia. Moreover, the observed results highlight the crucial importance of top management commitment in implementing GHRM practices and CSR efficiently in order to create positive environmental performance. Originality/value The authors believe that, to date, no study has explored the links between top management commitment, CSR and GHRM using empirical data from Malaysia, as well as that this research is an important emerging topic for researchers, academicians and practitioners.

scholarly journals Top Management, Green Innovations, and the Mediating Effect of Customer Cooperation in Green Supply Chains

2019 ◽  
Vol 11 (4) ◽  
pp. 1031 ◽  
Author(s):  
Umar Burki ◽  
Pervin Ersoy ◽  
Usama Najam
Keyword(s):  
Supply Chain ◽  
Negative Impact ◽  
Customer Relationships ◽  
Mediating Effect ◽  
Top Management ◽  
Mediating Role ◽  
Management Commitment ◽  
Top Management Commitment ◽  
The Impact ◽  
The Relationship

This study examines the mediating role of customer cooperation in green supply chain relationships. Employing 181 manufacturer–customer relationships, we test the mediating effect of customer cooperation on the process and managerial innovations. As proposed, customer cooperation positively mediates the relationship between top management commitment and process innovation. However, customer cooperation fails to mediate the relationship between top management commitment and managerial innovation. The findings suggest that the magnitude of customer cooperation increases the adoption of green innovations between supply chain partners to mitigate the negative impact on the environment. Furthermore, customer cooperation enforces a sense of mutuality between supply chain partners to diminish the impact of carbon footprint.

Sign in / Sign up

Export Citation Format

Share Document