Politicization of e-voting rejection: reflections from Kazakhstan

2020 ◽  
Vol 14 (2) ◽  
pp. 305-330 ◽  
Author(s):  
Maxat Kassen
Keyword(s):  
Focus Groups ◽  
Policy Analysis ◽  
Case Study Research ◽  
Implementation Strategies ◽  
Structured Interviews ◽  
Content Type ◽  
Study Research ◽  
Wide Range ◽  
Socioeconomic Benefits

Purpose Despite certain political, organizational, technological and socioeconomic benefits that e-voting brings, governments around the world are beginning one by one to denounce its further use in the electoral process. In this regard, the paper aims to analyze reasons that led to the discontinuation of e-voting, resorting to the case of Kazakhstan, a transitional post-soviet country, which actively used the technology in 2004-2011, as a poster child of the global trend, elaborating on key political, socioeconomic, organizational and technological risks that could be associated with the possible return of this innovation in future elections. Design/methodology/approach The research is based on the combination of context and policy analysis, as well as focus groups studies and semi-structured interviews. The context analysis was aimed to understand various political and socioeconomic benefits in adopting e-voting in Kazakhstan. The policy analysis was useful in identifying implementation strategies of the government in promoting e-voting. The focus groups were helpful in understanding the perspectives of various audiences on e-voting. The semi-structured interviews were carried among independent developers in regard to the potential software products that could be used to propose new solutions in the area, including by experimenting with various blockchain platforms. Findings Analyzing the lessons from Kazakhstan, one can conclude that e-voting was introduced and used for several years by authorities in this country for certain economic and organizational benefits, but later they had to reject it and return to traditional paper ballot due to lack of confidence from the non-governmental sector in the capacity of public sector to ensure the integrity of e-voting procedures. As a result, building trust and applying innovative approaches should be a priority for policymakers in the area, if they wish to return to this technology, especially in adopting new presumably more reliable solutions based on blockchain technologies. Research limitations/implications The primary data that was collected by the author from field studies were indexed, refined and presented in a special matrix in a separate section, which were interpreted in the discussion session. These data could be used by other scholars for further interpretation and analysis in their own studies, setting new research agendas and testing hypotheses. This is a single case study research, which is focused on the analysis of reasons that led to the denunciation of e-voting in Kazakhstan, which results could be extrapolated mostly to similar transitional post-totalitarian settings. Practical implications The study can be used to inform ways of how to improve the current e-voting platforms, especially in ensuring better security and transparency of the systems, which could be useful for developers who work on blockchain-driven solutions. Social implications The results of the case study research and expert opinions expressed by various software developers in the e-government areas, which were presented in the paper, could be used by both an academic community and practitioners in understanding better a wide range of political, organizational, economic, social and technological drivers, risks and new opportunities in promoting e-voting technology as a trust generating social phenomenon. Originality/value The paper proposes the first case study of reasons that led to the discontinuation of e-voting in the context of such a typical transitional, post-totalitarian and post-soviet society as Kazakhstan, providing new insights into a wide range of political, regulatory, socioeconomic, organizational and technological aspects of related policy decision-making and implementation strategies adopted by public institutions in this country.

scholarly journals How Robot/human Orchestration Can Help in an HR Department: A Case Study From a Pilot Implementation

Organizacija ◽  
2019 ◽  
Vol 52 (3) ◽  
pp. 204-217 ◽  
Author(s):  
Dalibor Šimek ◽  
Roman Šperka
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Current Trend ◽  
Case Study Research ◽  
Multinational Company ◽  
Research Approach ◽  
Structured Interviews ◽  
Service Orchestration ◽  
Study Research

Abstract Background and Purpose: Motivation of this research is to explore the current trend in automating the business processes through software robots (Robotic Process Automation – RPA) and its managing within enterprise environment where most of the processes are executed by human workforce. As the RPA technology expands the demand for its coordinating grows as well. The possible solution to this challenge is shown in case study research in form of implementing orchestration platform to a concrete business process of onboarding in HR department of a multinational company. The aim of this paper is to explore the phases and activities of the pilot project implementation of Robotic Service Orchestration (RSO) in combination with RPA technology and to assess the potential benefits. Design/Methodology/Approach: Case study research approach was selected to explore the research phenomena, which is the implementation of RSO platform in combination with RPA technology and assessing incoming benefits. The case is formed with 2 companies – (1) multinational company with ongoing effort of automating onboarding process, (2) technology and consulting company delivering the automation solution. Data were collected through semi-structured interviews with respondents from two involved companies and by analysing internal documents. Results: The analysis of case provided in this paper revealed some key insights: (1) strategical position of RSO and tactical position of RPA towards the existing legacy systems, (2) need for increased focus on initial process modelling phase, (3) Application Programming Interface (API) integration is more viable solution for RPA, (4) the biggest benefit of RPA - its agility, (5) future potential of the RSO replacing the BPMS. Conclusions: First of all, there is a need of higher number of software robots adopted in a company before orchestration could pay off. On the other side, current Business Process Management Systems (BPMS) solutions don’t offer functionalities for managing human and software robots workforce altogether. RPA is expected to expand and without proper orchestration the effectivity will not grow constantly.

Civics education in Malaysia: a clash between ethics, religion and cultural norms

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Vishalache Balakrishnan
Keyword(s):  
Case Studies ◽  
Case Study Research ◽  
Project Based Learning ◽  
Cultural Norms ◽  
Digital Citizenship ◽  
Civics Education ◽  
Content Type ◽  
Study Research ◽  
Qualitative Approaches

PurposeTo showcase the importance of digital citizenship in the current era. This article compares the nine features of digital citizen provided by Ribble and Bailey (2007) with a case study conducted in a multicultural setting and identifies the tensions between ethics, religion and cultural norms in that environment.Design/methodology/approachA case study approach has been used in this research. Why case study? Because it is unique and provides in-depth, unique and invaluable findings. Case studies researchers have contributed to the development of case study research from diverse disciplines. Historical examples of case studies go back as far as the nineteenth century with the biography of Charles Darwin (Stewart, 2014). The dominance of positivism in science in the late 1940 and 1950s in social science sidelined qualitative approaches such as case studies. Although case study research was often criticized for its inability to support generalizations, and thus, provided limited validity and value as a research design (Merriam, 2009; Stewart, 2014), case study research provides intensive analysis of an issue. A Case study is intrinsic, instrumental and collective (Stake, 1995, 2006). Case study research encourages the detailed enquiry of a unit of analysis within its context.FindingsFindings show that current society needs to be educated on the nine aspects of digital citizenship. In the current era, changes are so rapid that every now and then, there must be collaboration and cooperation between different agencies to ensure that the tension between religiosity, cultural norms and ethics would be able to find some common ground. With more knowledge and wisdom on human rights, sustainability education and project-based learning in Civics Education, teachers, students, parents and community should often meet to decide on controversial issues and find ways to ensure that each one in society has the knowledge, skills and values for digital citizenship to grow and flourish.Originality/valueThe article is original in nature and has much social impact.

Relational influence on entrepreneurial orientation: an exploratory study of small religious enterprises in Brazil

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Victor Silva Corrêa ◽  
Julio Araújo Carneiro-da-Cunha ◽  
Vânia Maria Jorge Nassif ◽  
Ernesto Michelangelo Giglio
Keyword(s):  
Data Collection ◽  
Entrepreneurial Orientation ◽  
Case Study Research ◽  
Structured Interviews ◽  
Content Type ◽  
Pentecostal Churches ◽  
Competitive Aggressiveness ◽  
Belo Horizonte ◽  
Restricted Use

Purpose Entrepreneurial orientation (EO) is highly emerging in the management literature. However, recent studies highlight the necessity to associate with reflections on this theme, usually approached from an economic perspective, propositions also derived from relational approaches. This paper aims to investigate associations between EO and social networks, specifically about the still little explored relational coupling/decoupling theme. Design/methodology/approach This paper provides an empirical and qualitative study of religious entrepreneurs. A total of 18 pastors responsible for creating and leading independent neo-Pentecostal churches located in Belo Horizonte/Brazil, selected using the snowball technique, participated in this qualitative, case-study research. Two analysis categories guided data collection: pastors’ EO (behaviors suggestive of their innovativeness, proactivity, competitive aggressiveness, risk-taking and autonomy) and churches’ social framework (the resources and attributes that pastors obtain from their institutional structure). Findings The study concludes that pastors combine attributes representing their EO and their social structure in developing their religious endeavors. Research limitations/implications Among the limitations are the restricted use of semi-structured interviews as a data collection source and the absence of data proving the churches’ performance. Originality/value The paper contributes by showing that entrepreneurs can influence the structure of their networks by using EO; proving that networks influence pastors’ EO; revealing recursivity between EO and networks; emphasizing a relational dimension of the EO construct and presenting new theoretical propositions that can be explored and tested in future investigations.

Case Study Observational Research: A Framework for Conducting Case Study Research Where Observation Data Are the Focus

2016 ◽  
Vol 27 (7) ◽  
pp. 1060-1068 ◽  
Author(s):  
Sonya J. Morgan ◽  
Susan R. H. Pullon ◽  
Lindsay M. Macdonald ◽  
Eileen M. McKinlay ◽  
Ben V. Gray
Keyword(s):  
Case Study Research ◽  
Real Life ◽  
Self Report ◽  
Observational Research ◽  
Observation Data ◽  
Primary Concern ◽  
Unique Contribution ◽  
Study Research ◽  
Wide Range

Case study research is a comprehensive method that incorporates multiple sources of data to provide detailed accounts of complex research phenomena in real-life contexts. However, current models of case study research do not particularly distinguish the unique contribution observation data can make. Observation methods have the potential to reach beyond other methods that rely largely or solely on self-report. This article describes the distinctive characteristics of case study observational research, a modified form of Yin’s 2014 model of case study research the authors used in a study exploring interprofessional collaboration in primary care. In this approach, observation data are positioned as the central component of the research design. Case study observational research offers a promising approach for researchers in a wide range of health care settings seeking more complete understandings of complex topics, where contextual influences are of primary concern. Future research is needed to refine and evaluate the approach.

Case studies in humanitarian logistics research

2018 ◽  
Vol 8 (2) ◽  
pp. 134-152 ◽  
Author(s):  
Diego Vega
Keyword(s):  
Case Studies ◽  
Design Methodology ◽  
Case Study Research ◽  
Humanitarian Logistics ◽  
Content Type ◽  
Study Research ◽  
Case Study Design ◽  
Chain Of Evidence ◽  
Practical Implications

PurposeConsidered a strong method for exploratory investigations, case study research has become part of the mainstream approach, particularly in the field of humanitarian logistics (HL) and supply chain management. Nevertheless, similar to other logistics and SCM-related fields, rigor is not at its best. The purpose of this paper is to propose a framework for crafting case study research in HL, based on an analysis of published case study-based research.Design/methodology/approachThe study classifies and compares the use of case studies in HL research, based on criteria developed from the methodology literature including purpose, type and volume of data, and type of analysis.FindingsWhile case studies become more frequent, the results point out a lack of rigor, particularly regarding chain of evidence and the use of frameworks for case study rationale and analysis.Research limitations/implicationsThe study proposes a framework for case study design, based on four “check questions” that can help researchers to go through the process of crafting a case study.Practical implicationsThe study provides practitioners with more understanding of case studies in HL research, which they can use when calling for or evaluating such studies in their organizations.Originality/valueThis paper offers an initial framework for conducting case studies in HL.

Behavioral patterns in born-again global firms

2014 ◽  
Vol 22 (4) ◽  
pp. 418-441 ◽  
Author(s):  
Patrick Schueffel ◽  
Rico Baldegger ◽  
Wolfgang Amann
Keyword(s):  
International Entrepreneurship ◽  
New Ventures ◽  
Case Study Research ◽  
Content Type ◽  
Study Research ◽  
Starting Point ◽  
Study Results ◽  
Established Firms ◽  
Born Again

Purpose – The purpose of this paper is to identify factors that influence so-called born-again global firms’ internationalization behavior. Specifically, this article explores the following questions: why do mature, domestically focused firms suddenly turn into born-again global firms, how do they do so and what elements are needed for born-again global firms to be sustainable. Design/methodology/approach – Using an established international entrepreneurship model as a starting point, we extract relevant factors for a conceptual framework on born-again global firms’ internationalization activities. Case study research among a cross-sectional sample of born-again global firms is being applied for that purpose. Findings – Driven by the insufficient size of their domestic market, born-again global firms typically embark on internationalization after a generational change at the chief executive officer level. Throughout their internationalization journey, they flexibly adapt toward new needs of their foreign environments. Due to their idiosyncratic characteristics, born-again global firms deserve consideration as a separate group of research objects in the field of international entrepreneurship. Research limitations/implications – The investigated sample of case study firms was drawn across a variety of industries. As such, industry-specific conditions could not be observed and the findings from case study research run the risks of being generalized too broadly. In addition, the accuracy of the case study results may suffer from a certain degree of hindsight bias as the internationalization event took place in the past. Practical implications – Openness to learning from other markets and the flexibility to modify products according to client needs strengthen born-again global firms’ competitiveness. To endure, born-again global firms have to be innovative in adapting to changes, which makes it easier for them to launch their products in new markets. Originality/value – To date, international entrepreneurship has focused on the activities of small and newly established firms, largely neglecting the behavior of somewhat larger and established firms in traditional sectors. This study shows that established companies can exhibit the same innovative, proactive and risk-seeking behavior across borders as new ventures do. Despite their strongly rooted structures, strategies and cultures, born-again globals can flexibly adapt to new environments.

scholarly journals Comparative case study research: an international analysis of nine home warranty schemes

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sebastien Royal ◽  
Nadia Lehoux ◽  
Pierre Blanchet
Keyword(s):  
Residential Buildings ◽  
Case Study Research ◽  
Optimal Solution ◽  
Individual Case ◽  
Academic Community ◽  
Comparative Case Study ◽  
Content Type ◽  
Study Research ◽  
South Wales

PurposeConstruction defects in residential buildings are causing significant impacts both on consumers and the industry. As a consequence, several countries have established new home warranty schemes. However, designing a public policy for domestic building warranties can become a difficult task. In fact, many of these programs in the past have failed, collapsed or gone bankrupt. Therefore, the purpose of the current research is to provide a systematic comparative representation of various active programs internationally.Design/methodology/approachThe methodology relied on a multiple-case study research design. The case selection covered a total of nine jurisdictions with compulsory home warranty programs. Those included Japan, France, United Kingdom, three provinces in Canada (Ontario, British Columbia and Alberta), and three states in Australia (New South Wales, Victoria and Queensland). The study applied a data collection protocol to gather all the evidence in a replicable manner for each individual case. Subsequently, a cross-case analysis was conducted to identify similarities and variations between programs.FindingsThe findings unveiled institutional practices that aimed to resolve, compensate, or rectify defects in residential constructions within these countries. The review mostly suggested that every home warranty program presents certain unique characteristics. At the end, this paper proposed an analytical illustration representing the diversification of components adopted by each jurisdiction.Originality/valueNowadays, there is still not a consensus within the academic community on what is an optimal solution when conceiving a new home warranty program. Hence, the current study aims to fill this knowledge gap by presenting the plurality of methods employed by several countries. This paper seeks to help policy makers and industry leaders to improve their home warranty scheme based on awareness derived from observations and analyses of what has been accomplished elsewhere in the world.

Transparency and the rhetorical use of citations to Robert Yin in case study research

2019 ◽  
Vol 27 (1) ◽  
pp. 44-71 ◽  
Author(s):  
Maurizio Massaro ◽  
John Dumay ◽  
Carlo Bagnoli
Keyword(s):  
Design Methodology ◽  
Case Study Research ◽  
Case Study Methodology ◽  
Content Type ◽  
Study Research ◽  
Study Methodology ◽  
Citation Practices ◽  
Design And Methods ◽  
Structured Literature Review

PurposeThis paper aims to analyse “how”, “why” and “where” authors use citations of Robert Yin’s classic text, Case Study Research: Design and Methods, to determine the application of methodological transparency in published case study research.Design/methodology/approachThe analysis is conducted using a structured literature review methodology.FindingsThe results reveal problems of obliteration by incorporation, miscitations, appeals to ethos, rhetorical convenience and a shadow effect, also known as adumbration. The authors argue that case study research relying, either in full or in part, on Yin’s methodology should transparently describe how and which parts of the methodology have been applied. Thus, the conclusions signal some opportunities for improving transparency in the use of citations in case study research.Research limitations/implicationsThe analysis highlights behaviours that may lead researchers to questionable findings due to a lack of methodological transparency in developing case study research, along with some recommendations for avoiding such problems. Improving transparency is useful for readers to understand what was done, for reviewers and editors to evaluate the research, and to guide other researchers who wish to conduct case study research.Originality/valueThis research compares citation practices in case study research in accounting and management with a focus on citations of Robert Yin. The results build on previous studies that analyse how scholars apply case study methodology that encourages researchers to adopt greater transparency.

State, institutional entrepreneurship and the creation of the biopharmaceutical industry in a developing country

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ali Babaee ◽  
Ali N. Mashayekhi ◽  
Rouholah HamidiMotlagh
Keyword(s):  
Developing Country ◽  
Large Scale ◽  
Case Study Research ◽  
Biopharmaceutical Industry ◽  
Institutional Entrepreneurship ◽  
Structured Interviews ◽  
Content Type ◽  
Institutional Knowledge ◽  
Industry Emergence

Purpose This study aims to explore the emergence and development of new industries, especially in the context of developing countries, by considering industry emergence and development as a large-scale institutional change or transition. Design/methodology/approach The authors conducted an inductive case study research on the emergence of the biopharmaceutical industry in a developing country. The data on the emergence and development of Iran’s biopharmaceutical industry during 1990 and 2018 were collected through semi-structured interviews, participation in meetings, visits to companies and analysis of archival texts. The data analysis was an inductive and iterative process. Findings In the emergence and development of the biopharmaceutical industry, there have been a few key agents, institutional entrepreneurs (IEs), in both the state and private sectors, who played main roles. Moreover, the most important type of knowledge which has been crucial for the decision-making of IEs has been informal, tacit and institutional knowledge. Furthermore, the authors identified a mechanism, inter-institutional circulation, as being most effective in the transfer of institutional knowledge among IEs. Originality/value The originality of this study is applying insights from institutional entrepreneurship and knowledge management literature to the extant literature on industry emergence and development.

scholarly journals Modelling knowledge integration process in early contractor involvement procurement at tender stage – a Western Australian case study

2017 ◽  
Vol 17 (4) ◽  
pp. 429-456 ◽  
Author(s):  
James Hastie ◽  
Monty Sutrisna ◽  
Charles Egbu
Keyword(s):  
Process Model ◽  
Knowledge Integration ◽  
Case Study Research ◽  
Process Models ◽  
Integration Process ◽  
Structured Interviews ◽  
Content Type ◽  
Procurement Method ◽  
Western Australian

Purpose This paper aims to disseminate the knowledge integration process modelling throughout the phases of the early contractor involvement (ECI) procurement methodology, to optimise the benefit of ECI procurement method. The development of the model was aimed at taking advantage from the associated benefits of integrating knowledge and of ECI procurement. ECI provides contractors with an alternative means to tendering, designing and constructing projects. Thus, this paper explores knowledge interconnectivity and its integration involving numerous disciplines with various stakeholders to benefit from the collaborative environment of ECI. Design/methodology/approach The methodology implemented in the research includes a thorough literature review to establish the characteristics of the ECI tender stage as well as the characteristics of knowledge to be integrated in an ECI setting. Following this, an embedded case study research methodology was used involving three healthcare ECI projects undertaken by a Western Australian commercial contractor through 20 semi-structured interviews and project archival study, followed by the development of knowledge integration process models throughout the ECI process of the studied cases. Findings The research findings provide the basis to develop a knowledge integration process model throughout the ECI stages. The tender stage was found to be the most crucial stage for knowledge integration, particularly from the main contractor’s perspective to impart change and to influence the project outcome. The outcome of this research identifies the richness and interconnectivity of knowledge throughout the knowledge integration process in an ECI project starting from the intra-organisational knowledge integration process followed by the inter-organisational process of knowledge integration. This inside-out perspective of knowledge integration also revealed the need for mapping the implementation of knowledge integration from instrumental to incremental approach throughout the ECI stages in optimising the intended benefits of integrating knowledge. Originality/value This paper reports the development of a knowledge integration process model with the view to optimise the management effectiveness of integrating knowledge in ECI projects. Although knowledge integration and ECI can be considered existing and widely accepted concepts, the novelty of this research lies in the specific use of the knowledge integration process to analyse the knowledge flow, transformation and, hence, management in ECI projects. As it has been acknowledged that knowledge integration is beneficial but also a complex process, the methodology implemented here in modelling the process can be used as the basis to model knowledge integration in other ECI projects to further capitalise from ECI as a collaborative procurement method.

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