How entrepreneurial resilience generates resilient SMEs

2018 ◽  
Vol 24 (7) ◽  
pp. 1244-1263 ◽  
Author(s):  
Layla Jayne Branicki ◽  
Bridgette Sullivan-Taylor ◽  
Sarah Rachael Livschitz
Keyword(s):  
Best Practices ◽  
Qualitative Data ◽  
Small Sample ◽  
Uncertain Environments ◽  
Policy And Practice ◽  
Content Type ◽  
Organizational Settings ◽  
Multi Level ◽  
The Uk ◽  
Practical Implications

Purpose The purpose of this paper is to investigate how entrepreneurial behaviors support small and medium-sized enterprise (SME) resilience, refine the concept of entrepreneurial resilience, and identify how SME resilience might be promoted. Design/methodology/approach Qualitative data were collected in the UK via 11 focus groups which provided a sub-sample of 19 SME participants. Findings Because of their experience operating in uncertain environments, their direct experience of adversity, and the informal organizational settings they inhabit, entrepreneurs are often highly resilient and possess capabilities that enable SMEs to be resilient. Entrepreneurial resilience provides a basis for SME resilience that differs significantly from best practices as understood in larger firms. Research limitations/implications Exploratory qualitative research on a small sample (n=19) limits the generalizability of this work. Further research could quantitatively test the paper’s findings and/or examine the link between entrepreneurial resilience and the resilience of larger firms. Practical implications Rather than encouraging formal planning and redundancy, policy and practice designed to promote the resilience of SMEs should pay greater attention to building capacities to cope with uncertainty, generating and leveraging personal relationships, and activating the ability to experiment and think creatively in response to crises. Originality/value This paper draws on organizational psychology research to refine understanding of entrepreneurial resilience and to empirically examine and inductively theorize the multi-level relationships between entrepreneurial resilience and SME resilience.

“There is still a perception that homelessness is a housing problem”: devolution, homelessness and health in the UK

2016 ◽  
Vol 19 (2) ◽  
pp. 33-44 ◽  
Author(s):  
Martin Whiteford ◽  
Glenn Simpson
Keyword(s):  
Qualitative Interviews ◽  
Homeless People ◽  
Small Sample ◽  
Issue Salience ◽  
Structured Interviews ◽  
Healthcare Provision ◽  
Policy And Practice ◽  
Content Type ◽  
The Uk ◽  
Comparative Policy

Purpose The purpose of this paper is to provide an exploratory account of the links between devolution, homelessness and health in the UK. Specifically, it focusses on the policy context and governance structures that shape the systems of healthcare for homeless people in London, Scotland, Wales and Northern Ireland. Design/methodology/approach Empirically the paper draws on semi-structured interviews with a small sample of policy and practice actors from the devolved territories. Qualitative interviews were supplemented by a comparative policy analysis of the homelessness and health agenda within the devolved regions. Theoretically, it takes inspiration from Chaney’s concept of the “issue salience of homelessness” and explores the comparative character of healthcare as pertains to homeless people across the devolved territories. Findings The paper provides clear evidence of areas of divergence and convergence in policy and practice between the devolved regions. These features are shown to be strongly mediated by the interplay of two factors: first, the scope and scale of national and local homelessness prevention strategies; and second, intra-national variation in public health responses to homelessness. Originality/value The paper offers considerable insight from a comparative policy perspective into the nature of healthcare provision for homeless people in the devolved regions.

Reluctant managers: Methodist ministers and management

2014 ◽  
Vol 33 (7) ◽  
pp. 680-693 ◽  
Author(s):  
Yvonne Guerrier ◽  
Christopher Bond
Keyword(s):  
Design Methodology ◽  
Small Sample Size ◽  
Small Body ◽  
Small Sample ◽  
Language And Identity ◽  
Structured Interviews ◽  
Content Type ◽  
Size Limits ◽  
The Uk ◽  
Practical Implications

Purpose – The purpose of this paper is to present a research from a study undertaken with Methodist circuit ministers in the UK and those that work closely with them. It considers in what way and to what extent ministers think of themselves as managers and to what extent and in what way they are expected to perform as managers by those they work with. Design/methodology/approach – The research that informs this paper was gathered through a qualitative study which involved in-depth semi-structured interviews with 22 participants both Methodist ministers and those who worked closely with them. Findings – The study shows that, whilst those who work with ministers typically do not problematize management and expect managers to be able to perform management tasks, the ministers themselves are ambiguous about or rejecting of the discourse of management. Research limitations/implications – The relatively small sample size limits generalizability. Practical implications – The study challenges trainers in this context and in other contexts where the “language” of management is contested or rejected to find a discourse of management which is acceptable. Originality/value – The study contributes to the small body of literature on management and the development of managers within religious organizations. It contributes to the literature on managerial identity and the importance of management language in becoming a manager by presenting an example where this language and identity is contested or rejected.

Vulnerability as a driver of the police response to fraud

2020 ◽  
Vol 6 (1) ◽  
pp. 49-64
Author(s):  
Michael Skidmore ◽  
Janice Goldstraw-White ◽  
Martin Gill
Keyword(s):  
Design Methodology ◽  
Qualitative Data ◽  
Decision Makers ◽  
Original Research ◽  
Police Response ◽  
Content Type ◽  
Mixed Methods Approach ◽  
Definition Of ◽  
The Uk ◽  
Practical Implications

Purpose Frameworks for understanding victim harm and vulnerability have become central to priority-setting and resource allocation for decision-makers in the police and government in the UK. This paper aims to look at the meaning of vulnerability in the context of fraud. Design/methodology/approach The research took a mixed methods approach, including analysis of national crime data (n = 61,902), qualitative data collected from interviews with practitioners (n = 107) and a survey of strategic lead officers in the police (n = 32). Findings There was a lack of clarity across practitioners and organisations in their understanding of vulnerability and the way it informed the police response to fraud, and a lack of resources and capability for identifying it. Research limitations/implications The authors invite reconsideration of the approach to fraud victims which have for too long been forgotten by response and support agencies. Practical implications We need to standardise and agree the definition of “vulnerability”; rethink eligibility levels; and refocus police on fraud victims taking vulnerability as a meaningful criterion in deciding who to support. Originality/value There is very little research on vulnerability and fraud victims; this paper, based on original research, fills this gap.

scholarly journals Tensions within the sales ecosystem: a multi-level examination of the sales-marketing interface

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Avinash Malshe ◽  
Michael T. Krush
Keyword(s):  
Qualitative Data ◽  
Hierarchical Level ◽  
Organizational System ◽  
Data Set ◽  
Content Type ◽  
Sales And Marketing ◽  
Organizational Aspect ◽  
Paradoxical Thinking ◽  
Multi Level ◽  
Practical Implications

Purpose The purpose of this study is to understand one portion of the sales ecological system. This paper focuses on the mesolevel or intra-organizational system that includes the sales and marketing functions. This paper examines distinct tensions at three levels of the firm’s hierarchy and the mechanisms used to manage the tensions. Design/methodology/approach The authors use a qualitative data collection. A discovery-oriented process is used to understand the interconnections that exist among marketing-sales dyads at three organizational levels across several firms. Findings This paper uncovers distinct tensions and defenses exhibited by managers at each hierarchical level and this paper presents mechanisms that can are used to reduce the tensions. Research limitations/implications The multi-level perspective demonstrates the value of examining the intra-organizational aspect of the sales ecosystem. This paper uses a qualitative approach to highlight that sales-marketing tensions are unique to each of the hierarchical levels. This paper demonstrates that the tensions are a function of the unique roles each sales and marketing executive has within the organization. Practical implications To make the sales and marketing interface more effective, managers need to view tensions across the sales-marketing interface as complementary versus opposing forces. Managers must balance these tensions, rather than fight them and/or select one of the alternatives over the other. This paper suggests that paradoxical thinking may be a valued skillset for managers at each level of the organization. Originality/value The study uses a unique qualitative data set that examines the sales-marketing interface across three levels of an organizational hierarchy. Through this approach, this paper delineates specific tensions between marketing and sales within each level of the firm. This paper also describes mechanisms to manage the tensions common within the sales-marketing interface.

Hearing loss and dementia: an exploratory study of the views of audiologists

2014 ◽  
Vol 15 (4) ◽  
pp. 220-231 ◽  
Author(s):  
Nicola Wright ◽  
Theodore Stickley ◽  
Imran Mulla ◽  
Edward Bradshaw ◽  
Laura Buckley ◽  
...  
Keyword(s):  
Online Survey ◽  
Qualitative Data ◽  
Training And Development ◽  
Unique Role ◽  
Content Type ◽  
People With Dementia ◽  
Individualised Care ◽  
The Uk ◽  
Quantitative And Qualitative Methods ◽  
Practical Implications

Purpose – The purpose of this paper is to explore audiologists, views and experiences of working with older adults with dementia. Design/methodology/approach – An online survey was distributed to audiologists working in the UK NHS and private sector via their professional organisations. A total of 312 audiologists took part in the study. The survey collected both quantitative and qualitative data. Basic descriptive statistics summarised the quantitative responses. The qualitative data were analysed using conventional thematic approaches. Findings – The quantitative data demonstrated that the vast majority of audiologists had treated someone with dementia (96 per cent). Despite this, 65 per cent of respondents did not feel adequately supported to help this service user population. Four overarching themes were used to explain the qualitative data: integrated and individualised care; formal (including training) vs experiential knowledge; the interaction between dementia and hearing and using the technology. Research limitations/implications – The self-selecting nature of the sample is a limitation which needs to be taken into account when considering the transferability and implications of the findings. Practical implications – Given the anticipated increase in rates of dementia within the population and the potential for hearing impairment to exacerbate the symptoms; this study highlights the unique role audiologists have. The need for more training and development for this professional group is also identified. Originality/value – This is one of the first papers to explore audiologists, views and experiences of working with people with dementia. As such, it highlights some interesting areas worthy of further research using both quantitative and qualitative methods.

With best intentions

2015 ◽  
Vol 28 (2) ◽  
pp. 246-280 ◽  
Author(s):  
Netta Iivari ◽  
Marianne Kinnula ◽  
Leena Kuure
Keyword(s):  
Best Practices ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Qualitative Data ◽  
Research Strategy ◽  
Research Literature ◽  
Critical Research ◽  
Content Type ◽  
Information And Communication ◽  
Practical Implications

Purpose – Children have been recognized as an important user group for information and communication technology (ICT) and methods for involving them in ICT design have already been devised. However, there is a lack of research on children’s genuine or authentic participation in ICT design as well as a lack of critical research scrutinizing how “children” and “their participation” actually end up constructed in ICT design. The paper aims to discuss these issues. Design/methodology/approach – An intervention involving children in ICT design following the research strategy of nexus analysis was implemented. A qualitative data archive of this intervention is examined through a Foucauldian lens. Findings – The study reveals that numerous discourses were relied on when talking about “children” and “their participation” in the case project: the discourses of participation, equality, domination, segregation, rebellion, and patronization were identified. Moreover, “children” were constructed as equal partners and influential, but also as ignorant, ignored, silent, and silencing each other. Some of the findings are in line with the existing ICT literature on the matter, others even with the literature on genuine participation of children. However, children and their participation were also constructed as “problematic” in many senses. Research limitations/implications – The study contributes to and opens up avenues for critical research on genuine participation of users, especially children. Practical implications – Practical suggestions for researchers interested in participation of children in ICT design are provided. Originality/value – While research literature offers an abundance of best practices and an idealized view on children and their participation, this study shows the multitude of challenges involved and discourses circulating around.

“Advocacy cheating”: teacher noncompliance in standardised literacy testing

2018 ◽  
Vol 17 (3) ◽  
pp. 168-181 ◽  
Author(s):  
Lauren Johnson
Keyword(s):  
Qualitative Data ◽  
Single Case ◽  
Small Sample Size ◽  
Small Sample ◽  
Content Type ◽  
Current Test ◽  
Literacy Testing ◽  
Practical Implications ◽  
Test Regime

Purpose The purpose of this paper is to explore teachers’ noncompliance with secondary-level standardised literacy testing in Tasmania, Australia, particularly their motivations, behaviours and justifications. This paper challenges pervasive views regarding test noncompliance, suggesting a reframing as “advocacy cheating”: noncompliance for purposes of advocating for and supporting students. Design/methodology/approach The research used a single case study design, with a simple thematic analysis of the qualitative data. The design enabled data to be collected during one iteration of the examined test regime, with depth of exploration into participants’ experiences and perspectives. Findings Findings indicate that small number of participants were engaged in test rule noncompliance at all stages of the testing regime: before, during and following the tests. This paper presents the concept of “advocacy cheating”, illustrated in these data through the motivations presented by participants for their noncompliant actions and the forms of noncompliance used. Research limitations/implications The small sample size and single site problematise drawing much broader comparisons. The age of the data means that current test processes and requirements have developed. Larger-scale studies might enable identification of ways in which this current regime has and might be improved. Practical implications This study’s findings and its focus on the classroom and teacher experience of testing provide insights into a widely debated and publicly important phenomenon. Originality/value The concept of “advocacy cheating” provides a newer way of considering and interpreting the range of ways in which teachers implement standardised tests.

The path to embed sustainability in Canadian tourism companies

2017 ◽  
Vol 9 (4) ◽  
pp. 433-441 ◽  
Author(s):  
Andrea Dixon
Keyword(s):  
Best Practices ◽  
Best Practice ◽  
Practice Research ◽  
Original Research ◽  
Practical Training ◽  
Content Type ◽  
Training Path ◽  
The Uk ◽  
Practical Implications ◽  
Question Survey

Purpose This paper aims to determine a uniquely Canadian training path for tourism companies to follow to embed sustainable tourism practices in their companies. Design/methodology/approach The foundation of this paper was laid by conducting in-depth executive interviews with leading tourism companies in Canada. Based on the interviews, an eight-question survey was developed and sent to 22 Canadian tourism companies with a response rate of 36 per cent. The results of best practice research conducted in the UK and Ireland were considered in relation to implementation in Canada. Findings This paper suggests a Canadian process and key concepts to consider for embedding sustainability in tourism companies. Practical implications This paper provides a practical training process, geared for Canadian tourism companies, that embeds sustainability in all divisions of the company. A step-by-step process is described that all tourism companies, no matter their size, can use to embed sustainability. Originality/value This paper draws upon the author’s experience in working with Canadian tourism companies and incorporates best practices shared in a partnership with The Travel Foundation. As the paper represents both original research and industry best practice, it is of interest to academics, tourism training centres and tourism companies in Canada. Learning an effective and efficient process developed specifically for Canadian tourism companies will allow companies to economically embed sustainability and ultimately create a unique market position for the company.

When is positive action not positive action? Exploring the conceptual meaning and implications of the tie-break criterion in the UK Equality Act 2010

2014 ◽  
Vol 33 (1) ◽  
pp. 97-113 ◽  
Author(s):  
Nick Johns ◽  
Sara MacBride-Stewart ◽  
Martin Powell ◽  
Alison Green
Keyword(s):  
Empirical Support ◽  
Equality Of Opportunity ◽  
Equal Opportunities ◽  
Content Type ◽  
Positive Action ◽  
Legal Innovation ◽  
Positive Discrimination ◽  
The Uk ◽  
Conceptual Meaning ◽  
Practical Implications

Purpose – The purpose of this paper is to explore the claim that the tie-break criterion introduced under the Equality Act 2010 is not really positive action as is claimed by its government sponsors. It evaluates this claim by locating the tie-break into equal opportunities theory, taking into account merit considerations, and reviews its potential implications. Design/methodology/approach – A conceptual discussion of the tie-break. Findings – The paper concludes that the tie-break is not positive action, nor is it positive discrimination. It employs the framework established by Forbes (1991) and attempts to locate it in theoretical discussions of the need to refine merit to take identity characteristics into account. While it could serve to make a more sophisticated approach to merit possible it fails to achieve its implicit potential in this regard. Research limitations/implications – The paper is conceptual and will benefit from empirical support in the future. Practical implications – Practically, the tie-break promises to add some greater clarity to the muddled understanding of equal opportunities and diversity that underpins much policy and legislation. As a result it will arguably prove hard to implement and will carry other associated problems. Social implications – Socially, the tie-break, mis-represented as it currently is, promises to create greater uncertainty around the nature and purposes of equality of opportunity. Consequently, it could exacerbate tensions and hostilities and promote significant resistance to “equality” measures. Originality/value – This paper is an original conceptual piece that will shine a light on an important legal innovation. The tie-break is not what it is described to be and carries both potential and threat for advocates of equality of opportunity. In pursuing socially significant outcomes of this type, conceptual accuracy and transparency are vital, and this paper contributes to this endeavour.

Overconfidence of vocational education students when entering higher education

2015 ◽  
Vol 57 (4) ◽  
pp. 429-447 ◽  
Author(s):  
Mark P. Bowden ◽  
Subhash Abhayawansa ◽  
John Bahtsevanoglou
Keyword(s):  
Higher Education ◽  
Self Efficacy ◽  
Further Education ◽  
Small Sample ◽  
First Year ◽  
Education Students ◽  
Content Type ◽  
The Relationship ◽  
Practical Implications

Purpose – There is evidence that students who attend Technical and Further Education (TAFE) prior to entering higher education underperform in their first year of study. The purpose of this paper is to examine the role of self-efficacy in understanding the performance of students who completed TAFE in the previous year in a first year subject of microeconomics in a dual sector university in Melbourne, Australia. Design/methodology/approach – The study utilises data collected by surveys of 151 students. Findings – A student’s self-efficacy is positively associated with their marks in a first year subject of microeconomics. However, the relationship between final marks and self-efficacy is negative for those students who attended TAFE in the previous year suggesting that they suffer from the problem of overconfidence. When holding self-efficacy constant, using econometric techniques, TAFE attendance is found to be positively related to final marks. Research limitations/implications – The findings are exploratory (based on a small sample) and lead to a need to conduct cross institutional studies. Practical implications – The research points to the need for early interventions so that TAFE students perform well in their first year of higher education. It also points to potential issues in the development of Victorian Certificate of Applied Learning (VCAL) programs. Originality/value – To the best of the authors’ knowledge, this is the first paper to examine the inter-related impact of attendance at TAFE in the previous year and self-efficacy on the subsequent academic performance of TAFE students.

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