Motivating Intelligent E-mail in Business: An Investigation into Current Trends for E-mail Processing and Communication Research

Author(s):  
Michal Laclavik ◽  
Diana Maynard
2010 ◽  
Vol 09 (03) ◽  
pp. 183-201 ◽  
Author(s):  
Sally Irvine-Smith

Most information research devoted to on-line discussion forums involves content analysis of postings, and is thereby skewed to those participants who actively post. The research reported in this paper aims to uncover the information behaviour of people who participate more passively in these discussions — those who never post or do so infrequently. Data was accordingly collected via qualitative interviews with 18 participants of a subject-based e-mail list — the actKM Forum's discussion list, an on-line forum devoted to knowledge management. The research finds that members participate in the actKM list for a general informational purpose which can be summed up as 'keeping abreast of current trends,' specifically by allowing insight into the thoughts and opinions of others. Members engage with subjects in which they have a prior interest — getting confirmation, affirmation or reinforcement of their own thinking and opinions is a significant reason for participation in the list. Burnett's proposition that people participate in on-line forums as 'promising information neighbourhoods' is borne out. However, his contention that hostile behaviours are non-informational is not supported by the current research. The research suggests that Burnett's typology needs to be broadened to include two categories of hostile behaviour — informational and non-informational — such as there are with collaborative behaviours. The assumptions of information behaviour as problem-solving implicit in Dervin's Sense-Making model are found to be problematic. Instead, the study finds that Erdelez's model of Information Encountering is a more useful categorisation of the information behaviour exhibited by list participants.


2020 ◽  
Vol 20 (1) ◽  
pp. 68-79
Author(s):  
Laura Teixeira Mendes ◽  
Kethlen Pinzon de Oliveira ◽  
Luciano Casagrande ◽  
Tathiane Larissa Lenzi

Este estudo investigou o ensino do reparo de restauração direta de resina composta em dentes decíduos nos cursos de graduação em Odontologia no Brasil. Um questionário referente a este tópico foi desenvolvido e enviado por e-mail para 205 cursos de Odontologia entre maio e setembro de 2019. Os dados obtidos foram analisados descritivamente. A taxa de resposta foi de 43,4% e dos cursos respondentes, 82% incluíram esse tópico em seu currículo. As duas razões mais comumente relatadas para o ensino do reparo de restaurações de resina composta foram preservação da estrutura dentária (95,9%) e  redução do risco de complicações pulpares (71,2%). No que diz respeito ao protocolo para reparo, poucos instituições (24,7%) ensinaram o desgaste mecânico da porção da resina a ser reparada com pontas diamantadas. Por outro lado, o condicionamento com ácido fosfórico da superfície preparada foi recomendado por 87,7% das instituições e 76,7% indicaram aplicação de adesivo na superfície preparada. O material mais comumente ensinado para reparo foi resina composta convencional. O ensino do reparo de restaurações de resina composta com falhas foi estabelecido dentro do currículo dos cursos de graduação em Odontologia no Brasil. No entanto, não há consenso sobre o protocolo clínico para reparo.


2011 ◽  
pp. 229-257
Author(s):  
Stephen J. Andriole

This is an example of venture investing in an e-mail trust solution developed by Postiva, a company that provided “e-mail trust solutions” and also had a complementary line of business in privacy education and consulting services. “E-mail trust solutions” are best-of-breed information technology products and services that uniquely combine aspects of e-mail content security (e.g., antispam, antivirus), authentication, and customer relationship management technologies. In short, the company’s products enabled e-mail sender authentication and accountability, more efficient e-mail processing, and filtering capabilities for ISPs and recipients and heightened privacy, security, confidence, and control to consumers as they wade through increasingly cluttered and danger-filled e-mail in-boxes. This example discusses the company’s business plan and then filters the investment opportunity—from the perspective of a venture investor—with the 15 due diligence criteria.


2002 ◽  
Vol 65 (3) ◽  
pp. 9-28 ◽  
Author(s):  
Jackie Hartman ◽  
Jeffrey S. Lewis ◽  
Karen Sterkel Powell

As institutions of higher education strive to serve students who are diverse and geographically dispersed, many of them are implementing distance education pro grams using technology-mediated communication. Research reveals that distance education is often as effective as traditional education; however, teachers and stu dents are confronted with a variety of obstacles. Thus educators need to determine the most effective and efficient methods of communicating with distance students. An examination of e-mail messages sent to the instructor of an MBA class by dis tance students reveals that the volume of messages sent depends on students' tech nology proficiency, ability to process and seek out information, topic affinity, and relational needs. Furthermore, the findings reveal that an instructor can decrease the volume of messages received by researching the student population, communi cating proactively, and taking advantage of the messaging system's tools.


2016 ◽  
Vol 35 (4) ◽  
pp. 97-102 ◽  
Author(s):  
Tony Horava ◽  
Michael Levine-Clark

Purpose The purpose of this paper is to provide a snapshot of some major collections-related trends and issues in current academic libraries today. These include using collection development policies; demand-driven acquisition (DDA) models; big deals; using the collections budget; rationalizing legacy print collections; stewarding local digital collections; and demonstrating value. Design/methodology/approach A web survey was developed and sent to 20 academic librarians via e-mail during the summer of 2016, along with a statement on the purpose of the study. Findings The findings are as follows: the collections budget is used to fund many costs other than content (such as memberships and MARC records); most libraries are experimenting with DDA in one form or another; most libraries financially support open access investments; most libraries participate in at least one collaborative print rationalization project; and libraries have diverse methods of demonstrating value to their institutions. Research limitations/implications This was a very selective survey of North American academic libraries. Therefore, these findings are not necessarily valid on a broader scale. Practical implications Within the limitations above, the results provide librarians and others with an overview of current practices and trends related to key issues affecting collection development and management in North America. Originality/value These results are quite current and will enable academic librarians engaged in collection development and management to compare their current policies and practices with what is presented here. The results provide a current snapshot of the ways in which selected libraries are coping with transformative challenges and a rapidly changing environment.


Author(s):  
Nestor J. Zaluzec

The Information SuperHighway, Email, The Internet, FTP, BBS, Modems, : all buzz words which are becoming more and more routine in our daily life. Confusing terminology? Hopefully it won't be in a few minutes, all you need is to have a handle on a few basic concepts and terms and you will be on-line with the rest of the "telecommunication experts". These terms all refer to some type or aspect of tools associated with a range of computer-based communication software and hardware. They are in fact far less complex than the instruments we use on a day to day basis as microscopist's and microanalyst's. The key is for each of us to know what each is and how to make use of the wealth of information which they can make available to us for the asking. Basically all of these items relate to mechanisms and protocols by which we as scientists can easily exchange information rapidly and efficiently to colleagues in the office down the hall, or half-way around the world using computers and various communications media. The purpose of this tutorial/paper is to outline and demonstrate the basic ideas of some of the major information systems available to all of us today. For the sake of simplicity we will break this presentation down into two distinct (but as we shall see later connected) areas: telecommunications over conventional phone lines, and telecommunications by computer networks. Live tutorial/demonstrations of both procedures will be presented in the Computer Workshop/Software Exchange during the course of the meeting.


1991 ◽  
Vol 22 (2) ◽  
pp. 51-59 ◽  
Author(s):  
Kathy L. Coufal ◽  
Allen L. Steckelberg ◽  
Stanley F. Vasa

Administrators of programs for children with communicative disorders in 11 midwestern states were surveyed to assess trends in the training and utilization of paraprofessionals. Topics included: (a) current trends in employment, (b) paraprofessional training, (c) use of ASHA and state guidelines, and (d) district policies for supervision. Selection criteria, use of job descriptions, training programs, and supervision practices and policies were examined. Results indicate that paraprofessionals are used but that standards for training and supervision are not consistently applied across all programs. Program administrators report minimal training for supervising professionals.


2016 ◽  
Vol 1 (13) ◽  
pp. 104-112
Author(s):  
Karen A. Ball ◽  
Luis F. Riquelme

A graduate-level course in dysphagia is an integral part of the graduate curriculum in speech-language pathology. There are many challenges to meeting the needs of current graduate student clinicians, thus requiring the instructor to explore alternatives. These challenges, suggested paradigm shifts, and potential available solutions are explored. Current trends, lack of evidence for current methods, and the variety of approaches to teaching the dysphagia course are presented.


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