Promoting Effective Managerial Communication on Banking Sector in Kathmandu Valley: Cross Sectional Analysis

Purpose: Efficient managerial level is crucial to any organization for well function and betterment of the organization. Likewise, managerial communication is essential to build good relationship among managers to their subordinates. Proper communication in banks further helps to assist employees, creating sense of mutual respect and favorable working environment. This study aims to identify strategy for promoting effective managerial communication in banking sector in Kathmandu valley. Research Design/ Methodology: A descriptive cross-sectional research design has been applied for this study where 405 managers (383 branch managers and 22 operating managers) of commercial Banks in Kathmandu Valley were taken as a sample using structured questionnaire survey using KOBO Toolbox. This study develops and uses Managerial communication index to identify the communication skills of managers in banking communication and decision making. Findings: Managerial Communication Index value shows that managers of banking sector in Kathmandu valley are highly aware of managerial communication in terms of identity factors, negotiation and adaptation, and decision making. Brining clarity while giving speech or talking (69.13%), regularly gathering feedback for improvement (16.54%) and changing behavior and perception when necessary (12.34%) are some of the management strategies identified for promoting effective managerial communication. Conclusion: Hence, the study concludes that bank managers must properly disseminate the information to its stakeholders which will help to convey message effectively leading clarity in the work and enhancing productivity. Recommendations: The paper recommends that there should be inclusive climate in the workplace. Further, policies supporting communication should be forwarded. Originality: This article is original and there is no potential conflict of interest with respect to research and publication of this article.

Measuring Cultural Diversity Impact in Hospitality Industry Leadership: Managerial Communication Perspective from Five Star Hotels in Kathmandu Valley, Nepal

This study aims to measure the cultural diversity impacts in hospitality industry leadership from the perspective of managerial communication. Data were obtained from all the 10 five star hotels in Kathmandu valley. 167 respondents were sampled from the managers of five star hotels in Kathmandu valley, Nepal using structured questionnaire. Data analysis is made using descriptive analysis and Leadership Practices Index measured through dimension suggested by GLOBE Model. The study found out that maximum majority (48.48%) employees were the residents of Bagmati Province itself. For effective functioning of any organization workplace communication plays crucial role. Though numerous challenges are faced by employees working in hospitality industries in terms of communication 96% of respondents believed that managerial communication problem could be overcome if better tactics were used. Upon responding the importance of communication in workplace 54.76% employees stated that effective communication would help managers to set goals and targets for attaining objective of the hotel or their department followed by its importance at the time of serving guests and working in team while coordinating. Likewise, 41.07% feels that effective communication makes employees feel secure and helps to achieve targets. Also, 40.48% feel easy to work in team with the help of effective communication. 19.05% thinks through effective communication exchanging necessary ideas become easier. Communication leadership scale suggested by GLOBE model shows the maximum number of leaders are performance oriented i.e., 83.03% whereas assertiveness, Power Distance and in-group collectivism are the least but still above the 50%, which shows the leader still maintain power distance, least in-group collectivism. Hence, based on the findings of the study, the study concluded that managerial communication skills impact in hospitality business for its growth and maximization. This original study is crucial for hotels, government agencies and prospective employees of hospitality sector of Nepal and worldwide at large.

MANAGERIAL COMMUNICATION AND ITS ROLE IN ‎ACHIEVING QUALITY IN EDUCATIONAL INSTITUTIONS‎

Communication is at the core of human relations. It is one of the most ‎important means of achieving human integration. It is present in all areas ‎and in all other circumstances.‎ Today, communication has become an independent knowledge of itself ‎and one of the most important sciences taught in schools, universities, ‎institutes and training centres in order to regulate its rules, acquire its skills ‎and promote its culture in order to achieve an integrated structure in all ‎spheres of life.‎ And what we're interested in in this humble article is effective ‎management communication, that is, communication for and for ‎management, through which the educational leader can achieve many of the ‎goals of the educational institution to create the right environment for ‎successful communication with all those involved in education. This cannot ‎be imagined without the educational leader having a deeply rooted and ‎adequate communication culture to absorb problems and find appropriate ‎solutions.‎ In contrast, when communication is lost, the educational institution is ‎less effective, which exposes it to ill-management and indifference, it is ‎ultimately responsible for failure, infertility in management, well-being and ‎loss of educational security within and outside the institution.‎ In view of the above, the centrality of administrative communication ‎within the educational system, which is essential for raising its value and ‎giving it the status it deserves, we have the right to present the following ‎problems: How willing are educational administrative frameworks to have ‎access to an administrative and educational outreach that is at the level of ‎educational administration in general and Morocco in particular? And what ‎are the impediments to administrative communication? What is the role of ‎effective administrative communication in achieving educational security and ‎quality in educational institutions? All of that we're going to try to answer ‎with this humble intervention, which we're going to split into a group of ‎detectives as required. It is from God that we derive help, compromise and ‎payment‎. Keywords: Communication‎,‎ Administrative‎,‎ Quality‎,‎ Educational Institute.

El estilo de comunicación del entrenador como predictor de la carga de trabajo percibida en jóvenes futbolistas (Coach communication style as a predictor of perceived workload in young football players)

El objetivo del presente trabajo fue conocer las implicaciones del estilo comunicativo del entrenador durante la realización de la actividad en la carga de trabajo percibida por jugadores jóvenes de fútbol. En el estudio participaron dos equipos de la categoría cadete, siendo un total de 32 jugadores (M = 15.19; SD = 0.39), y sus dos respectivos entrenadores. La recogida de datos tuvo lugar en dos entrenamientos diferentes, con un intervalo de una semana entre cada actividad. La carga de trabajo se midió mediante el NASA-TLX adaptado a la herramienta de Google Forms que los jugadores contestaron después de la actividad. Para analizar la comunicación del entrenador se utilizó la grabación en video y audio de la actividad para un posterior análisis a través de una adaptación del CBAS. Aunque los entrenadores presentan dos estilos comunicativos distintos, los resultados no muestran una diferencia significativa entre los dos equipos en la carga de trabajo percibida. Sin embargo, el estilo comunicativo directivo presenta una tendencia a una mayor exigencia mental, una mayor frustración y un menor rendimiento percibido. Abstract. The aim of this study was to know the implications of the coach's communicative style during the performance of the activity on the workload perceived by young soccer players. Two teams from the cadet category participated in the study, with a total of 32 players (M = 15.19; SD = 0.39), and their two respective coaches. Data collection took place in two different workouts, with an interval of one week between each activity. The workload was measured using the NASA-TLX adapted to the Google Forms tool that the players answered after the activity. Regarding the analysis of the coach's communication, video and audio recording of the activity was used for subsequent analysis through an adaptation of CBAS. Although the coaches have two different communication styles, the results don’t show a significant difference between the two teams in perceived workload. However, the managerial communication style presents a trend towards greater mental demand, greater frustration and lower performance perceived.

Comparative influence of gender, age, industry and management level on communication

The protracted COVID-19 pandemic repeatedly demonstrates the necessity of effective communication inside and outside organizations. However, a deficient comprehensive study of factors able to affect managerial communication limit further progress in the improvement of such business interactions. The research fills in the knowledge gap about the comparative influence of various factors on managerial communication and particularly the impact of individual and organizational characteristics of managers on communication. The paper aims to determine the significance of the relationships between managerial communication and age, genders, managerial levels, and industries in private companies from the energy, education, trade, service, extraction, construction, and production sectors. Within the organizational study, 224 subordinates from Kazakhstan firms reflected on their supervisors’ communications through a multivariate closed questionnaire. The obtained data was further processed and examined through correlation coefficients and dispersion analysis. The research results identified the considerable relationship between communication practices and managers’ age (R2=0.9637), managerial level (R2=0.9640), and industry (R2=0.9653). The study reveals the weak relationship between manager’s gender and communication practices (R2=0.1535): women insignificantly outperform men in this linking process. The research postulates that effectiveness of managerial communication considerably varies by managers’ age, managerial level, and industry, and insignificantly by gender. The paper lays the groundwork for gender-unbiased practices of human resource management and contributes to the idea of building diverse management teams.

STATE FAMILY POLICY IN RUSSIA: GOVERNING NETWORK RESOURCES IN A DIGITALIZATION AND ECONOMIC RECESSION

Цель статьи - анализ управления сетевыми ресурсами гражданского общества и государства, задействованных в рамках реализации государственной семейной политики РФ. Значимость рассмотрения сетевых ресурсов определяется тем, что в условиях цифровизации и экономического спада, вызванного пандемией COVID-19, интенсифицировались социально-экономические отношения, политико-управленческая коммуникация в пространстве Интернета. Авторы рассматривают домохозяйства не только как объект государственной семейной политики, но и как ее субъект - способность семей мобилизовать экономические, информационные, организационные ресурсы для решения острых социальных проблем. Научная новизна исследования состоит в том, что авторы статьи впервые изучают проекты сетевого сообщества в рамках государственной семейной политики в условиях цифровизации и экономического спада. Авторы приходят к выводу, что под влиянием государственной семейной политики в России формируется сетевое просемейное гражданское сообщество, организации которого ориентированы на различную онлайн- и офлайн- деятельность, сетевые ресурсы государственной семейной политики имеют информационно-просветительский характер, направлены на продвижение традиционных семейных ценностей, ориентированы на четкую целевую аудиторию, способную к мобилизации в онлайн и офлайн форматах. В итоге, управляя сетевыми ресурсами, государство влияет на поведение семьи как потребителя определенных информационных продуктов, товаров и услуг сетевой экономики. The purpose of the article is to analyze the management of the network resources of civil society and the state involved in the implementation of the state family policy of the Russian Federation. The importance of considering network resources is determined by the fact that in the context of digitalization and the economic recession caused by the COVID-19 pandemic, socio-economic relations, political and managerial communication in the Internet space have intensified. The authors consider households not only as an object of state family policy, but also as its subject - the ability of families to mobilize economic, informational and organizational resources to solve acute social problems. The scientific novelty of the research lies in the fact that the authors of the article for the first time study the projects of the network community within the framework of state family policy in the context of digitalization and economic recession. The authors come to the conclusion that under the influence of state family policy in Russia, a networked pro-family civil society is being formed, whose organizations are focused on various online and offline activities, the network resources of the state family policy are of an informational and educational nature, aimed at promoting traditional family values, and are focused on a clear target audience capable of mobilizing in online and offline formats. As a result, by managing network resources, the state influences the behavior of the family as a consumer of certain information products, goods and services of the network economy.

Managerial Communication and Frontline Workers’ Willingness to Abide by Rules: Evidence From Local Security Agencies in China

Previous research has studied both rule- and individual-level determinants of rule abidance of frontline workers, but the effect of managerial communication has not been adequately explored. Based on extant literature on street-level bureaucracy, managerial communication, and behavioral public administration, this study develops a novel framework to theorize the relationship between managerial communication and frontline workers’ willingness to abide by frontline rules. The framework highlights that managerial communication could improve frontline workers’ willingness to abide by rules by directly monitoring their behaviors or indirectly increasing their perceived rule clarity and risk of punishment. Moreover, as organizational size increases, the effect of managerial communication on frontline workers’ willingness to abide by rules decreases. The study uses unique data from a 2018–2019 survey covering 94 frontline managers and 717 frontline workers in local security agencies in mainland China to empirically test the hypotheses.

Features of managerial communication in network management

The issue of implementing BIM technologies in design organizations is becoming increasingly acute. The use of information technology raises complex questions about the organization of production. Management communication should be effective and effective. The purpose of this study is to identify the priority tasks in establishing effective communication when implementing BIM technologies in a project organization. Persistent attention to the most important issues of research methodology is a sure indicator of the growth of self-awareness in the science of management and management. The criteria of accuracy in philology and production management are reinterpreted. The problems of combining the objective and the subjective in the management text are discussed. There is an obvious need for initiative in the search for new, more subtle methods of penetration into the world of complex and increasingly complex phenomena of the labor management system. The increased attention of managers to the active participation of the employee in the improvement and implementation of the company’s document flow, to the improvement of the ergonomics of production management, to the complex issues of the psychology of perception of the management text is indicative.

A challenge for the Romanian management companies - The communication specialist

In this paper, the authors’ goal was to analyze the importance of managerial communication in Hunedoara county companies. The authors carry out a research using the survey method through a short questionnaire, ensuring that it does not take more than 5 minutes for the respondents to complete. The questionnaire was composed of 14 questions, was distributed online and applied to a group of over 500 companies from Hunedoara County, between 13th September 2020 and 30th September 2020. The authors received 34 answers, and these answers consist the basis of the research. The authors were interested in whether there are managerial communication procedures at the company level, and also, they have focused on the characteristics of managerial communication in these companies. They analyzed if in these companies it is used a task-centered or a human-centered communication, whether the communication used is formal or informal, or what method of communication is mainly used - bottom-up or top-down. Even if the present research was limited to the borders of Hunedoara county, the authors demonstrate the necessity of the existence of communication specialists especially in the area of organization management.

Directions for Overcoming Cross-Cultural Barriers in Managerial Communication

The increasing complexity of the process of managing cultural diversity in modern organizations is considered. Analysis the typology of cross-cultural barriers in the process of managerial communication is drawn. The main directions of overcoming the barriers in intercultural communication in business interaction are revealed.