Neural networks approach for evaluating quality of service in public transportation in rural areas

2016 ◽  
Author(s):  
Makrand Wagale ◽  
Ajit Pratap Singh ◽  
Anjaney Singh
Keyword(s):  
Neural Networks ◽  
Quality Of Service ◽  
Public Transportation ◽  
Rural Areas

scholarly journals User Satisfaction of the Free Shuttle Bus Service in Petaling Jaya

2021 ◽  
Vol 6 (11) ◽  
pp. 427-441
Author(s):  
Nur Adibah Farhanah Binti Ismail ◽  
Nur Alya Imani Binti Ismail ◽  
Nur Intan Faaiqah Binti Mohd Faizal ◽  
Nur Rabiatul Adawiyah Atiqah Binti Ijama ◽  
Nuramira Adiyana Binti Suzeli ◽  
...  
Keyword(s):  
Public Transportation ◽  
Rural Areas ◽  
User Satisfaction ◽  
Quality Of Services ◽  
Survey Questionnaire ◽  
City Bus ◽  
Bus Service ◽  
Urban And Rural Areas ◽  
Bus Services

Public transportation brings more convenience to customer in urban and rural areas. In Malaysia, awareness of using the PJ City bus by passengers in Petaling Jaya is still limited. Many passengers are still unsatisfied with the services provided because the shuttle bus is zero-priced services, so the quality of services are always questioned by access users. Therefore, this current study is to investigate the influences of value, quality and reputation of free shuttle (PJ City) bus services towards customer satisfaction. Understanding what customers expect is very important as it will help to improve the services. Data were collected from users of PJ City bus using a survey questionnaire. The finding further revealed that, value positively influenced the satisfaction of customers. So, it is important for the service provider to enhance its value to the customer.

scholarly journals An Analysis of Consumer Behaviors in Choosing Public Transportation

2021 ◽  
Vol 9 (2) ◽  
pp. 17-26
Author(s):  
Hadhori Nurhasan ◽  
Utomo Putro
Keyword(s):  
Quality Of Service ◽  
Local Government ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Public Interest ◽  
Public Transportation ◽  
Consumer Behaviors ◽  
A Company

Various efforts have been done to overcome or at least reduce the severe congestion in Jakarta. For this reason, the local government continues to carry out various strategies. And PT TransJakarta as a company under the auspices of the local government that manages several modes of transportation, also has a big role in overcoming congestion in Jakarta. One of them is by launching several public transportations so that many people will switch to use public transportation. Recently, Transjakarta launched a microbus type public transportation called Mikrotrans. To make it works, TransJakarta must be able to attract public interest to use microtrans. For this reason, a special strategies are needed to attract customers. One of the most important aspects is by controlling the quality of the service in order to make customer satisfied. Several aspects of microtrans service quality are investigated which have major influences on increasing customer satisfaction. And the results show that in general the quality of service at Mikrotrans is quite good. The result shows that the variables of service quality in mikrotrans are good enough in the customer although it still requires evaluation or improvement in several aspects.

scholarly journals Optimalisasi Jasa Antar Koridor Pelayanan Trans Metro Pekanbaru Berbasis Persepsi Penumpang

2018 ◽  
Vol 18 (1) ◽  
pp. 83-94
Author(s):  
Muchammad Zaenal Muttaqin
Keyword(s):  
Quality Of Service ◽  
Performance Analysis ◽  
Service Time ◽  
Public Transportation ◽  
Transportation System ◽  
Sustainable Transportation ◽  
Transportation Mode ◽  
Transportation Services ◽  
The City

[ID] Dalam upaya menciptakan suatu system transportasi yang baik di kota Pekanbaru, keberadaan Trans Metro Pekanbaru sebagai moda transportasi utama amat perlu dikembangkan secara konsisten dan menerus. Setiap rute pelayanan tersebut memiliki karakteristik tersendiri terkait jenis pelayanan dan karakteristik rute yang dilayani. Tujuan dari penelitian ini adalah untuk mengetahui kualitas pelayanan dalam perbandingan rute pelayanan agar menjadi pertimbangan dalam perhitungan kualitas pelayanan angkutan umum Trans Metro Pekanbaru. Batasan dari penelitian ini adalah hanya membandingkan dua rute perjalanan, yakni rute 2 yang menghubungkan Terminal BRPS-Kulim (rute komersial) dan rute 3 yang menghubungkan Ramayana-UIN Suska Panam (Rute komersial dan pendidikan). Analisis IPA (Importance-Performance Analysis) digunakan untuk mengetahui kualitas pelayanan antar rute perjalanan Trans Metro Pekanbaru sehingga memudahkan dalam penentuan prioritas bagi Trans Metro dalam melakukan peningkatan pelayanannya untuk setiap rute pelayanan. Sampel penelitian ini adalah 279 orang untuk setiap rute perjalanan. Hasil penelitian menunjukkan bahwa terdapat perbedaan pada setiap rute perjalanan. Secara umum, Hal ini dikarenakan penumpang memberi alasan tentang ketertarikan untuk menggunakan Trans Metro Pekanbaru adalah lebih menarik dibanding moda yang lain. Sehingga, strategi peningkatan kualitas dari segi waktu pelayanan menjadi perhatian serius bagi Trans Metro Pekanbaru untuk mencapai sebuah system transportasi yang lebih baik dan menuju transportasi yang berkelanjutan di kota Pekanbaru. [EN] In an effort to create a good transportation system in the city of Pekanbaru, the existence of Trans Metro Pekanbaru as the main transportation mode is very necessary to be developed consistently and continuously. Each service route has its own characteristics related to the type of service and the characteristics of the routes served. The purpose of this research is to find out the quality of service in the comparison of service routes so that it becomes a consideration in calculating the quality of Trans Metro Pekanbaru public transportation services. The limitation of this study is to only compare two travel routes, namely route 2 which connects BRPS-Kulim Terminal (commercial route) and route 3 which connects Suska Panam Ramayana-UIN (commercial and educational routes). IPA analysis (Importance-Performance Analysis) is used to determine the quality of service between Trans Metro Pekanbaru travel routes so as to facilitate the prioritization of Trans Metro in improving its services for each service route. The study sample was 279 people for each route. The results of the study show that there are differences in each route. In general, this is because passengers giving reasons for their interest in using Trans Metro Pekanbaru are more attractive than other modes. Thus, the strategy of improving quality in terms of service time is a serious concern for Trans Metro Pekanbaru to achieve a better transportation system and towards sustainable transportation in the city of Pekanbaru.

scholarly journals Do Age-Friendly Rural Communities Affect Quality of Life? A Comparison of Perceptions from Middle-Aged and Older Adults in China

2021 ◽  
Vol 18 (14) ◽  
pp. 7283
Author(s):  
Jingyu Yu ◽  
Guixia Ma ◽  
Shuxia Wang
Keyword(s):  
Quality Of Life ◽  
Older Adults ◽  
Rural Communities ◽  
Public Transportation ◽  
Rural Areas ◽  
Test Reliability ◽  
Middle Aged ◽  
Aged People ◽  
Outdoor Spaces

The aging population in rural areas of China faces serious challenges due to urban–rural disparities. In order to improve the active aging of rural older adults, the establishment of age-friendly communities is encouraged. However, globally, the focus is on age-friendly communities in urban areas, not reflecting rural communities. Hence, we addressed the importance of age-friendly rural communities (AFRCs) and aimed to investigate their impact on the quality of life (QoL) of older adults. We examined different perceptions of AFRCs among older adults (aged over 60) and middle-aged people (45–60) in rural communities with questionnaire surveys (n = 470 and 393, respectively). Several statistical methods, such as Chi-squared test, t-test, reliability test, and multiple regression, were adopted to investigate and compare the perceptions of these two. The results indicated that (1) middle-aged people were more satisfied with AFRC components and had a higher QoL than older adults; (2) the QoL of middle-aged people was predicted by housing, accessibility, and outdoor spaces; (3) the QoL of older adults was affected by housing, outdoor spaces, social participation, and public transportation. These findings aid in our understanding of rural communities and the QoL of rural residents. They are helpful for urban planners and policymakers to improve the planning of AFRCs and supplement research on age-friendly communities in rural areas. Practical implementations are proposed for the planning of AFRCs, such as the passive design of residential housing, grouping of community facilities together, and improvement in the hygiene of outdoor spaces in rural areas.

Dynamic Application Profiles using Neural Networks for adaptive quality of service support in the Internet

2006 ◽  
Vol 29 (15) ◽  
pp. 2985-2995 ◽  
Author(s):  
Charilaos A. Tsetsekas ◽  
Apostolos G. Fertis ◽  
Iakovos S. Venieris
Keyword(s):  
Neural Networks ◽  
Quality Of Service ◽  
The Internet ◽  
Service Support

mHealth in Resource-Constrained Environments

2016 ◽  
pp. 619-636 ◽  
Author(s):  
Barbara Rita Barricelli ◽  
Yanet Devis
Keyword(s):  
Quality Of Service ◽  
Mobile Devices ◽  
Rural Areas ◽  
Life Style ◽  
Resource Constrained ◽  
Medical Quality ◽  
Remote Management ◽  
Constrained Environments ◽  
Remote Healthcare

The use of mobile devices in telemedicine contributes to providing more effective and efficient remote healthcare in rural areas improving patients' life style and medical quality of service in this setting. The idea of creating mobile applications for this scenario led the authors to face important sociotechnical challenges in terms of innovation and design for resource-constrained environments. In this paper the authors present the outcomes of MANTRA (Mobile ANticoagulant TheRApy) Project developed for and evaluated in Venezuela. Through the evaluation of this project under those settings the authors developed an approach to mHealth in the remote management of chronic diseases by supporting the communication between doctors.

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