The necessity for specialists in the field of human relations arises when management
companies and their personnel need for an intermediary regulation of social and labor issues.
Appointments that are similar in function to the duties of the modern HR-specialists emerged in
the early twentieth century. At that time the main task of human resource managers included the
rapid accumulation of experience and knowledge, the mastering of management tools. Later,
many companies felt the need to form a comprehensive human resource management systems:
motivation, adaptation, evaluation, effectiveness of staff and others.
Professional role of HR manager in modern conditions increases significantly and
includes everything that is connected with the activities of personnel at the enterprises. This
places HR-specialists before challenges to adapt to rapid changes in the external environment of
the organization, to adapt the management skills to the aims and objectives of the rapidly
developing business.
Currently, at the enterprises with established management processes came to the fore
"soft factors", so-called virtual reality business, when main attention is paid to the climate in the
team, staff loyalty, values and motivational settings of employees. The use of these factors
demands from the НR manager the acquisition and expansion of professional competences.
Modern HR-specialist should be able to make decisions and take responsibility, to convince and lead the team. HR manager has moved to the rank of equitable manager, which may affect a
business strategy of company. His professional role in tourism enterprise has increased, and it
forces HR-manager to work on his image, improve his professional skills and develop personal
qualities.