scholarly journals Evaluation of Business Continuity Plan Maturity Level Using Business Continuity Maturity Model

2018 ◽  
Vol 8 (1) ◽  
Author(s):  
Haniyana Haidzir ◽  
Siti Hajar Othman ◽  
Hazinah Kutty Mammi
Keyword(s):  
Business Continuity ◽  
Maturity Model ◽  
Maturity Level ◽  
Healthcare Organizations ◽  
Maturity Models ◽  
Healthcare Model ◽  
Business Functions

Business Continuity Plan (BCP) plays an important part in ensuring the business continuity of an organization in the event of major disruptions. In order to ensure the continuity of their critical business functions and critical services during and after a disaster, healthcare organizations such as hospitals, clinics, hospices and others can implement BCP models in their respective organizations to ensure their business continuity during and after disruptive incidents. After implementing BCP models in their respective healthcare organizations how can they ensure the BCP models will be useful and effective when disasters strike. Therefore, maturity models can help to analyze the maturity level of the BCP model. The higher the level of maturity of the BCP models, the higher the probability of effectiveness and usefulness of the BCP models. The goal of this research is to determine how compliance the existing maturity models for business continuity towards ISO 22301 standard and to map existing BCP healthcare model with business continuity maturity model.

scholarly journals Architecting an Advanced Maturity Model for Business Processes in the Gig Economy: A Platform-Based Project Standardization

Economies ◽  
2021 ◽  
Vol 9 (4) ◽  
pp. 176
Author(s):  
Arfive Gandhi ◽  
Yudho Giri Sucahyo
Keyword(s):  
Business Processes ◽  
Empirical Test ◽  
Model Development ◽  
Three Dimensions ◽  
Business Continuity ◽  
Maturity Model ◽  
Maturity Level ◽  
Gig Economy ◽  
Development Phases ◽  
Target Platform

The business continuity of the gig economy is strongly driven by the operator’s ability to manage the maturity of business processes. Moreover, projects in the gig economy are risky due to the lack of monitoring and involvement of actors’ profiles. When business processes become mature as the target, platform-based project results can satisfy actors’ expectations. To reach targeted maturity, operators need to standardize their business processes. This standardization is actualized in a maturity model as a benchmark and guideline tool. It exposes how mature the current business processes are and the required improvements. This research aims to construct a maturity model systematically and comprehensively to encourage operators in the gig economy (as the model user) to improve the products and services delivered. This research has constructed a new maturity model for business processes using the maturity model development phases initiated by de Bruin et al. It explores the gig economy ecosystem in Indonesia. This research initiates the maturity model by collecting 48 factors in the gig economy. It continues by composing 13 determinant candidates as representations of the factors. After an empirical test involving 200 people (consisting of gig worker, client, and operator) and two iterations of mixed-method validation involving 16 experts, this research generates ten determinants classified into three dimensions: actors, platforms, and transactions. The maturity level of each determinant is measured to indicate its position toward digital business continuity.

A novel assessment framework for evaluating digital health maturity models: Design and development (Preprint)

2021 ◽  
Author(s):  
Leanna Sarah Woods ◽  
Rebekah Eden ◽  
Rhona Duncan ◽  
Zack Kodiyattu ◽  
Sophie Macklin ◽  
...  
Keyword(s):  
Design Science ◽  
Digital Health ◽  
Science Research ◽  
Maturity Model ◽  
Assessment Framework ◽  
Consumer Experience ◽  
Healthcare Organizations ◽  
Maturity Models ◽  
External Stakeholder ◽  
Reducing Costs

BACKGROUND Digital health maturity models allow healthcare organizations to evaluate current digital state and develop roadmaps for improving patient care through digital change. Currently, there is limited capacity to assess the quality, utility, and efficacy of maturity models to select one for use. OBJECTIVE To work in partnership with researchers, governments, and health services to design and develop an assessment framework to facilitate recommendations for digital maturity models to use in practice. METHODS Underpinned by design science research, a systematic, consultative, and iterative process was used. The first step involved literature analyses and stakeholder needs analysis to develop content and design considerations. In the second step, these considerations were incorporated into a draft framework developed by researchers in a design workshop. The third step involved external stakeholder review to strengthen and finalize the framework. RESULTS The assessment framework to evaluate digital health maturity models provides healthcare stakeholders with a consistent and objective methodology to compare maturity models identified by different vendors. The sections in the framework include assessment of healthcare context, feasibility, integrity, completeness and actionability. Calculating subtotals across the sections enables identification of the strengths and weaknesses of the maturity model. After completing the assessment for several maturity models, users can compare their performance to provide recommendations for which maturity model to use. CONCLUSIONS We have developed an evidence-based framework to enable assessment and comparison of digital health maturity models. This work will inform an approach to implementing a suitable suite of digital health maturity models. This is a critical step as healthcare evolves towards a digital health system focused on improving the quality of care, reducing costs and improving the provider and consumer experience. CLINICALTRIAL N/A

scholarly journals An Overlapless Incident Management Maturity Model for Multi-Framework Assessment (ITIL, COBIT, CMMI-SVC)

10.28945/4083 ◽  
2018 ◽  
Vol 13 ◽  
pp. 137-163 ◽  
Author(s):  
João Aguiar ◽  
Ruben Pereira ◽  
José Braga Vasconcelos ◽  
Isaias Bianchi
Keyword(s):  
Design Science ◽  
Science Research ◽  
The Body ◽  
Future Research ◽  
Incident Management ◽  
Maturity Model ◽  
Maturity Level ◽  
Structured Interviews ◽  
Maturity Models ◽  
The One

Aim/Purpose: This research aims to develop an information technology (IT) maturity model for incident management (IM) process that merges the most known IT frameworks’ practices. Our proposal intends to help organizations overcome the current limitations of multiframework implementation by informing organizations about frameworks’ overlap before their implementation. Background: By previously identifying frameworks’ overlaps it will assist organizations during the multi-framework implementation in order to save resources (human and/or financial). Methodology: The research methodology used is design science research (DSR). Plus, the authors applied semi-structured interviews in seven different organizations to demonstrate and evaluate the proposal. Contribution: This research adds a new and innovative artefact to the body of knowledge. Findings: The proposed maturity model is seen by the practitioners as complete and useful. Plus, this research also reinforces the frameworks’ overlap issue and concludes that some organizations are unaware of their actual IM maturity level; some organizations are unaware that they have implemented practices of other frameworks besides the one that was officially adopted. Recommendations for Practitioners: Practitioners may use this maturity model to assess their IM maturity level before multi-framework implementation. Moreover, practitioners are also incentivized to communicate further requirements to academics regarding multi-framework assessment maturity models. Recommendation for Researchers: Researchers may explore and develop multi-frameworks maturity models for the remaining processes of the main IT frameworks. Impact on Society: This research findings and outcomes are a step forward in the development of a unique overlapless maturity model covering the most known IT frameworks in the market thus helping organizations dealing with the increasing frameworks’ complexity and overlap. Future Research: Overlapless maturity models for the remaining IT framework processes should be explored.

Continuous Improvement Maturity Models

2019 ◽  
Vol 10 (4) ◽  
pp. 26-38
Author(s):  
Brian J. Galli
Keyword(s):  
Continuous Improvement ◽  
Process Improvement ◽  
Maturity Model ◽  
Model Assessment ◽  
Maturity Level ◽  
Structured Interviews ◽  
Maturity Models ◽  
Skill Sets ◽  
Practice Models ◽  
A Company

Maturity models seek to enhance a business with the passage of time. The purpose is to attain a competitive advantage. Various maturity models are accessible, including the continuous improvement maturity model (CIMM). The model offers outstanding techniques and practice models in addition to tools, skill sets, and a proper mindset to process improvement. This article analyzes the need for Continuous Improvement Maturity Models in a company. Hence, the current maturity of a company cannot be indicated by this model. There is a need for progress and knowledge to combine and improve the company's level of maturity. The model assessment refers to an instrument that is research-based and assists the users to set a goal assessment of the maturity level. The purpose of designing this model is for it to be utilized by any manufacturing company. A series of repetitive phases are required by this instrument, and its moderations and validation are based on various case-studies and semi-structured interviews conducted with experts.

scholarly journals CHALLENGES OF ADVANCED ANALYTICS MATURITY MODEL DEVELOPMENT

2021 ◽  
Vol 2 ◽  
pp. 88-92
Author(s):  
Santa Lemsa
Keyword(s):  
Decision Making ◽  
Action Plan ◽  
Model Development ◽  
Professional Experience ◽  
Maturity Model ◽  
Process Automation ◽  
Maturity Level ◽  
Maturity Models ◽  
Advanced Analytics ◽  
Automated Decision Making

Significance to understand the advanced analytics ecosystem maturity is increasing caused by constantly growing data volumes and demand for advanced analytics including automated decision making based on data or process automation. The analytics maturity assessment helps to identify strengths and weaknesses of the organization’s analytics ecosystem and can provide detailed action plan to move to the next level. The focus of the paper is to review and analyse analytics maturity models to assess their application as frame to build a new analytics maturity model or replicate with time adjustment any of reviewed models. The literature review and publicly available assessment models provided by analytics sector were used to review and analyse analytics maturity models.  Fifteen models were reviewed and four of them analysed by twelve characteristics. Summary of four models includes analytics maturity levels, domains, accessibility of questionnaire, discloser of maturity level detection and authors assessment of several characteristics. Comprehensive descriptions of analytics maturity levels were available for many models. Solid recommendation sets for each maturity level provided for the most disclosed models. One of the most important components, approach to detect specific maturity level, was not transparent or disclosed with limitations. However, it is possible to develop a new model or replicate in some extent based on models reviewed in this paper, but it requires extensive professional experience in advanced analytics and related functions. 

Assessing The COBIT Maturity Model in Manufacturing Company

2019 ◽  
Vol 5 (2) ◽  
pp. 109-115
Author(s):  
Johanes Fernandes Andry ◽  
Gunawan Wang ◽  
Gusti Ngurah Suryantara ◽  
Devi Yurisca Bernanda
Keyword(s):  
Information Systems ◽  
Business Processes ◽  
Standard Procedure ◽  
It Governance ◽  
Maturity Model ◽  
Maturity Level ◽  
It Alignment ◽  
Business Goals ◽  
Manufacturing Company ◽  
Effectiveness And Efficiency

PT Hema Indonesia is manufacturing company established in 2001 and has continued to grow. Nowadays the company has supported business processes in various companies, such as the use of information systems. The purpose of this research is to get an overview of the performance of information systems in order to determine the extent of maturity level which is currently running, with a few aspects to consider such as effectiveness and, efficiency. Implementing IT governance, however, is a challenge to organizations. To ensure IT alignment with business goals use standard COBIT. The analytical tool used is the standard procedure COBIT issued by ISACA. In this paper the method to be used is COBIT 4.1. Coverage of Audit IT Domain are Plan Organize (PO), such as PO4, PO5, PO7 and PO8. The conclusion that can be drawn from the research that has been done is IT governance at the company has been done, although still run optimally within each IT process contained in the sub domain average on level repeatable and defined proses.

IT GOVERNANCE AUDIT AT PT PERUSAHAAN GAS NEGARA USING COBIT FRAMEWORK

2018 ◽  
Vol 23 (2) ◽  
pp. 95-106
Author(s):  
Mahendra Sunt Servanda ◽  
Achmad Benny Mutiara
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
It Governance ◽  
Maturity Model ◽  
Maturity Level ◽  
Efficiency And Effectiveness ◽  
Information And Communication ◽  
Level 3 ◽  
It Usage ◽  
A Company

The use of information and communication technology in a company gives an important contribution for the achievement of business objectives. PT Perusahaan Gas Negara, especially in the Business Solutions and Services Operations (BSSO), plays a significant role in the utilization of information and communication technology assets to PT Perusahaan Gas Negara. It takes a good IT governance for BSSO to improve the efficiency and effectiveness of IT usage. Audit of IT governance maturity using COBIT 4.1. Maturity model level used to determine the maturity level of IT usage in the enterprise with a scale of 0 (non-existent) to 5 (optimized). This study focused on two domains namely Plan and Organise (PO) and Monitor and Evaluate (ME) model to measure the maturity level of IT maturity levels in PT Perusahaan Gas Negara. From this study, the results of the maturity level domain PO is 3.13 and ME is 2.98, it can be given the conclusion that the maturity level of IT governance at PT PGN is in level 3 (defined). At this level means that all the procedures in the company are standardized and documented, but the company is still not able to detect the deviations that have occurred.

An empirically verified project risk maturity model

2014 ◽  
Vol 7 (2) ◽  
pp. 263-284 ◽  
Author(s):  
Budi Hartono ◽  
Deo F.N. Wijaya ◽  
Hilya M. Arini
Keyword(s):  
Construction Industry ◽  
Convergent Validity ◽  
Discriminant Validity ◽  
Face Validity ◽  
Maturity Model ◽  
Maturity Level ◽  
Cross Sectional Survey ◽  
Project Risk ◽  
Content Type ◽  
Risk Maturity

Purpose – The purpose of this paper is to develop and to empirically verify a model of project risk management maturity (PRMM). Design/methodology/approach – Theoretical work to develop the initial model of risk maturity. Empirical study by a cross-sectional survey to the Indonesian construction industry. Findings – A new model of PRMM is developed and empirically tested. The model is valid (face validity, content validity, discriminant validity, convergent validity, and criterion validity) and reliable. Research limitations/implications – A more comprehensive, follow-up study is required to gain more insights on the actual maturity level of Indonesian construction industry. Practical implications – The model is applicable to assess the organizational maturity level which in turn could be used for improving organization performance. Originality/value – The work demonstrates a novel approach in developing models by emphasizing on the empirical verification.

scholarly journals Gemini Principles-Based Digital Twin Maturity Model for Asset Management

2021 ◽  
Vol 13 (15) ◽  
pp. 8224
Author(s):  
Long Chen ◽  
Xiang Xie ◽  
Qiuchen Lu ◽  
Ajith Kumar Parlikad ◽  
Michael Pitt ◽  
...  
Keyword(s):  
Case Studies ◽  
Asset Management ◽  
Questionnaire Survey ◽  
New Technologies ◽  
Maturity Model ◽  
Maturity Models ◽  
Digital Twin ◽  
Project Level

Various maturity models have been developed for understanding the diffusion and implementation of new technologies/approaches. However, we find that existing maturity models fail to understand the implementation of emerging digital twin technique comprehensively and quantitatively. This research aims to develop an innovative maturity model for measuring digital twin maturity for asset management. This model is established based on Gemini Principles to form a systematic view of digital twin development and implementation. Within this maturity model, three main dimensions consisting of nine sub-dimensions have been defined firstly, which were further articulated by 27 rubrics. Then, a questionnaire survey with 40 experts involved is designed and conducted to examine these rubrics. This model is finally illustrated and validated by two case studies in Shanghai and Cambridge. The results show that the digital twin maturity model is effective to qualitatively evaluate and compare the maturity of digital twin implementation at the project level. It can also initiate the roadmap for improving the performance of digital twin supported asset management.

scholarly journals The Importance of Business Continuity and Knowledge Management during the Pandemic Period

Proceedings ◽  
2021 ◽  
Vol 74 (1) ◽  
pp. 18
Author(s):  
Tuana İrkey ◽  
Aslıhan Tüfekci
Keyword(s):  
Knowledge Management ◽  
Literature Review ◽  
Organizational Performance ◽  
Performance Improvement ◽  
Systematic Literature Review ◽  
Gap Analysis ◽  
Global Scale ◽  
Business Continuity ◽  
Maturity Model ◽  
Management Project

Earlier in 2020 a knowledge management project was initiated with the aim of organizational performance improvement at a service company. A maturity model was applied for the gap analysis and a systematic literature review was conducted to shape the project. As the COVID-19 grew to a global scale, the aim of the project has shifted into ensuring the business continuity of the case company. Without major changes the project was carried out. At the end it was observed the company not only operated without being affected from the pandemic situation but also improved their organizational performance as aimed initially.

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