Knowledge Articulation
This chapter examines the essential role of knowledge articulation in enabling brokers to mobilize and coordinate others’ actions to get new things done. First, the chapter examine the tacit/explicit conceptualization of knowledge and its implications for knowledge articulation. Second, the chapter revisits Carlile’s 3T model (knowledge transfer, knowledge translation, and knowledge transformation) and how it bridges between brokerage and knowledge articulation. Third, the chapter focuses on three initially dyadic processes for articulating knowledge: mutual intelligibility, persuasion, and enlistment. Then the chapter turns to ethnographic data to illustrate knowledge articulation in terms of five practices or communicative dimensions: moving between back stage and front stage; moving between complex and simple; moving among the past, present, and future; balancing familiarizing and defamiliarizing; and establishing credibility by laying down markers. Finally, the chapter revisits the relationship between brokerage processes and knowledge articulation in getting new things done.