An Interactive Tool for the Participatory Design of Product Interface

2012 ◽  
Author(s):  
Loris Barbieri ◽  
Agostino Angilica ◽  
Fabio Bruno ◽  
Maurizio Muzzupappa
Keyword(s):  
Design Process ◽  
User Interfaces ◽  
Participatory Design ◽  
Mixed Reality ◽  
End Users ◽  
User Centered Design ◽  
Accurate Analysis ◽  
Usability Tests ◽  
Interactive Tool ◽  
Novel Approach

The importance of participatory design (PD) is progressively increasing thanks to its capacity to explore a wide variety of concepts, thus increasing the opportunity to create a successful product. In fact the design process should not be a solo activity, as designers often need inputs and other points of view, especially from end-users. According to the ultimate idea of PD, end-users are actively involved in the various activities of the product development to ensure that their needs and desires are satisfied. This paper presents a novel approach to the participatory design of product interfaces in a user-centered design (UCD) process. The approach is based on an interactive tool that allows end-users to design custom user interfaces of household appliances taking advantage of their own needs and experiences. The tool incorporates the analytical and more abstract knowledge of the designers codified in the form of aesthetical, technological and manufacturing constraints (i.e., limitations in the number and geometry of interface components, a limited number of colors, a discretization of the area where interface widgets are placed). This solution allows the end-users to directly design their favorite interface without the interference of any other subject. Through an accurate analysis of the choices done by the users, the designers are able to access to the deepest level of the users’ expression in order to catch their latent needs and tacit knowledge. The tool has been designed in order to make possible to immediately perform usability tests on the designed interface by using a Mixed Reality prototype. The paper describes the development of the tool and proposes a methodology that has been specifically addressed to include this tool in a design process based on UCD principles. Both the tool and the methodology are presented through the description of a case-study related to the redesign of a washing machine dashboard. Experimental results show that the proposed tool can be an effective support to design product interfaces during PD sessions.

scholarly journals Using Operational Scenarios in a Virtual Reality Enhanced Design Process

2021 ◽  
Vol 11 (8) ◽  
pp. 448
Author(s):  
Katie Aylward ◽  
Joakim Dahlman ◽  
Kjetil Nordby ◽  
Monica Lundh
Keyword(s):  
Virtual Reality ◽  
Design Process ◽  
User Interfaces ◽  
End Users ◽  
Concept Development ◽  
User Centered Design ◽  
User Testing ◽  
Training And Education ◽  
Design Processes ◽  
User Centered

Maritime user interfaces for ships’ bridges are highly dependent on the context in which they are used, and rich maritime context is difficult to recreate in the early stages of user-centered design processes. Operations in Arctic waters where crews are faced with extreme environmental conditions, technology limitations and a lack of accurate navigational information further increase this challenge. There is a lack of research supporting the user-centered design of workplaces for hazardous Arctic operations. To meet this challenge, this paper reports on the process of developing virtual reality-reconstructed operational scenarios to connect stakeholders, end-users, designers, and human factors specialists in a joint process. This paper explores how virtual reality-reconstructed operational scenarios can be used as a tool both for concept development and user testing. Three operational scenarios were developed, implemented in a full mission bridge simulator, recreated in virtual reality (VR), and finally tested on navigators (end-users). Qualitative data were captured throughout the design process and user-testing, resulting in a thematic analysis that identified common themes reflecting the experiences gained throughout this process. In conclusion, we argue that operational scenarios, rendered in immersive media such as VR, may be an important and reusable asset when supporting maritime design processes and in maritime training and education.

Merging Interactive Information Filtering and Recommender Algorithms – Model and Concept Demonstrator

i-com ◽  
2015 ◽  
Vol 14 (1) ◽  
pp. 5-17
Author(s):  
Benedikt Loepp ◽  
Katja Herrmanny ◽  
Jürgen Ziegler
Keyword(s):  
Recommender Systems ◽  
Design Process ◽  
Information Filtering ◽  
Evaluation Study ◽  
User Centered Design ◽  
User Control ◽  
Novel Approach ◽  
User Centered

AbstractTo increase controllability and transparency in recommender systems, recent research has been putting more focus on integrating interactive techniques with recommender algorithms. In this paper, we propose a model of interactive recommending that structures the different interactions users can have with recommender systems. Furthermore, as a novel approach to interactive recommending, we describe a technique that combines faceted information filtering with different algorithmic recommender techniques. We refer to this approach as blended recommending. We also present an interactive movie recommender based on this approach and report on its user-centered design process, in particular an evaluation study in which we compared our system with a standard faceted filtering system. The results indicate a higher level of perceived user control, more detailed preference settings, and better suitability when the search goal is vague.

Der Benutzer im User Interface-Gestaltungsprozess (The User in the UI Design Process for Consumer Products)

2002 ◽  
Vol 44 (1) ◽  
Author(s):  
Martin Böcker ◽  
Matthias Schneider-Hufschmidt
Keyword(s):  
User Interface ◽  
Design Process ◽  
User Interfaces ◽  
Consumer Products ◽  
Ui Design ◽  
Usability Tests

Vielen Entwicklern von User Interfaces sind die Bedürfnisse, Anforderungen und Vorlieben der späteren Benutzer von Consumer-Produkten weitgehend unbekannt. Das Ergebnis ihrer Bemühungen sind Produkte, deren Funktionalität von den Benutzern nicht ausgenützt wird, weil sie entweder für diese Benutzer irrelevant oder in der Handhabung so komplex sind, dass Sie von den späteren Kunden nicht verstanden werden.Dabei ist es durchaus möglich, spätere Endkunden in die Gestaltungsprozesse für Benutzungsoberflächen dieser Produkte einzubinden. Zu den erfolgversprechenden Maßnahmen gehören primär Fokusgruppen-Analysen zur Erhebung von Nutzeranforderungen und Usability-Tests mit potenziellen Kunden, in denen während des gesamten Entwurfsprozesses Handhabungskonzepte, Gestaltungsalternativen und die entstehenden Produkte auf Akzeptanz und Nutzbarkeit getestet werden.

scholarly journals LHF Connect: a DIY telepresence robot against COVID-19

2020 ◽  
Vol 13 (3) ◽  
pp. 418-431
Author(s):  
Maria Rosanna Fossati ◽  
Manuel Giuseppe Catalano ◽  
Marina Carbone ◽  
Gianluca Lentini ◽  
Danilo Caporale ◽  
...  
Keyword(s):  
Design Process ◽  
Multidisciplinary Team ◽  
End Users ◽  
Design Approach ◽  
User Centered Design ◽  
Related Product ◽  
Telepresence Robot ◽  
Do It Yourself ◽  
Service Blueprint

This contribution describes a case study of a “do-it-yourself” (DIY) opensource service and related product to help combating the COVID-19 emergency. It illustrates the birth of LHF Connect, a project designed to facilitate communication between patients isolated in COVID-19 hospitals’ ward and their relatives. LHF Connect is a teleoperated robot that can move in autonomy around the hospital. A User Centered Design approach, methods and specific tools helped in managing crucial steps of the design process such as i) the collection of needs coming from the context, stakeholders and end-users; ii) defining the service blueprint; iii) imagining finishing concepts; and iv) managing the communication activities. The initiative has been promoted by a multidisciplinary team of researchers (mainly roboticists with the help of specific competences coming from Design discipline).

scholarly journals Participatory Design for Innovation in Access to Justice

Daedalus ◽  
2019 ◽  
Vol 148 (1) ◽  
pp. 120-127 ◽  
Author(s):  
Margaret Hagan
Keyword(s):  
Community Engagement ◽  
Design Process ◽  
Legal System ◽  
Participatory Design ◽  
End Users ◽  
Access To Justice ◽  
Design Models ◽  
The People

Most access-to-justice technologies are designed by lawyers and reflect lawyers' perspectives on what people need. Most of these technologies do not fulfill their promise because the people they are designed to serve do not use them. Participatory design, which was developed in Scandinavia as a process for creating better software, brings end users and other stakeholders into the design process to help decide what problems need to be solved and how. Work at the Stanford Legal Design Lab highlights new insights about what tools can provide the assistance that people actually need, and about where and how they are likely to access and use those tools. These participatory design models lead to more effective innovation and greater community engagement with courts and the legal system.

Model-Based Interview Method Selection Approach in Participatory Design

2020 ◽  
pp. 206-223 ◽  
Author(s):  
Arsineh Boodaghian Asl ◽  
Michel Gokan Khan
Keyword(s):  
Design Process ◽  
Participatory Design ◽  
End Users ◽  
Design Phase ◽  
Face To Face ◽  
Interview Method ◽  
Model Based ◽  
Method Selection ◽  
Screen Sharing ◽  
Selection Of

Participatory design is a technique which is being used by system designers to involve the end users and product owners throughout the design process. Even though utilizing this approach brings customers to the design process, implementing it requires a budget, a place, time, and other resources. This chapter demonstrates a model-based approach to facilitate the selection of interviews for each design phase such as listing elements for the interface, choosing location for components, making decision for the general look of the component, finally making the component interactable. Interface designers can use the model to choose different type of interview method for different design phases such as interface components, sketching, lo-fi prototyping and hi-fi prototyping, according to their resources. The research focus is on four different participatory design interview method, which are GUI-ii face-to-face, GUI-ii screen-sharing, GUI-ii Ozlab, and traditional face-to-face interview.

scholarly journals A User-centered Design Process of an mHealth Application for Health Professionals: A Case Study (Preprint)

2020 ◽  
Author(s):  
Amarasinghe Arachchige Don Nalin Samandi Saparamadu ◽  
Piyum Fernando ◽  
Peizi Zeng ◽  
Wee Meng Henry Teo ◽  
Xi Tian Andrew Goh ◽  
...  
Keyword(s):  
Focus Group ◽  
Design Process ◽  
Health Professionals ◽  
Participatory Design ◽  
Information Architecture ◽  
Design Activity ◽  
User Centered Design ◽  
Design Activities ◽  
Application Design ◽  
User Centered

BACKGROUND User-centered design processes are less frequently employed and not fully explored for building mHealth applications that are particularly targeted to health professionals as end-users. Authors have used a user-centered design-based approach to build an mHealth application for health professionals, tasked to deliver medical laboratory related information on a daily basis. OBJECTIVE Our objective is to generate a simple and functional user-centered design process for mHealth applications for health professionals. This paper presents the key learnings from design activities. METHODS A stratified random sample of doctors and nurses was recruited for the study. The design activities were planned in the following sequence: focus group discussion for situation analysis and information architecture, design activity 1 for wireframe designing, design activity 2 for wireframe testing, and user testing sessions 1 and 2. RESULTS The final design and functions of the application, information architecture and interactive elements were largely influenced by the participatory design-based user-centered design activities. As a result of the design process we could identify the mental models of processing requests for information and personal preferences based on the experience. These findings were directly or indirectly incorporated into the application design. Furthermore, finding alternative ways of working within time constraints and cultural barriers, and the methods employed to manage the challenges of interdisciplinary discourse stood out amongst the lessons learnt. CONCLUSIONS We recommend a user-centered design process, based on a participatory design approach in mHealth application design, enriched with focus group discussions where possible. CLINICALTRIAL

scholarly journals A Randomized Trial Comparing Classical Participatory Design to VandAID, an Interactive CrowdSourcing Platform to Facilitate User-centered Design

2017 ◽  
Vol 56 (05) ◽  
pp. 344-349 ◽  
Author(s):  
Sabine Koch ◽  
Kim M. Unertl ◽  
Christoph U. Lehmann ◽  
Kevin R. Dufendach
Keyword(s):  
User Interface ◽  
Randomized Trial ◽  
Real Time ◽  
Participatory Design ◽  
End Users ◽  
User Preferences ◽  
User Centered Design ◽  
Web Based ◽  
The Impact ◽  
User Centered

Summary Background: Early involvement of stakeholders in the design of medical software is particularly important due to the need to incorporate complex knowledge and actions associated with clinical work. Standard user-centered design methods include focus groups and participatory design sessions with individual stakeholders, which generally limit user involvement to a small number of individuals due to the significant time investments from designers and end users. Objectives: The goal of this project was to reduce the effort for end users to participate in co-design of a software user interface by developing an interactive web-based crowd- sourcing platform. Methods: In a randomized trial, we compared a new web-based crowdsourcing platform to standard participatory design sessions. We developed an interactive, modular platform that allows responsive remote customization and design feedback on a visual user interface based on user preferences. The responsive canvas is a dynamic HTML template that responds in real time to user preference selections. Upon completion, the design team can view the user’s interface creations through an administrator portal and download the structured selections through a REDCap interface. Results: We have created a software platform that allows users to customize a user interface and see the results of that customization in real time, receiving immediate feedback on the impact of their design choices. Neonatal clinicians used the new platform to successfully design and customize a neonatal handoff tool. They received no specific instruction and yet were able to use the software easily and reported high usability. Conclusions: VandAID, a new web-based crowdsourcing platform, can involve multiple users in user-centered design simultaneously and provides means of obtaining design feedback remotely. The software can provide design feedback at any stage in the design process, but it will be of greatest utility for specifying user requirements and evaluating iterative designs with multiple options.

scholarly journals Participatory design for ontologies: a case study of an open science ontology for qualitative coding schemas

2020 ◽  
Vol 72 (4) ◽  
pp. 671-685 ◽  
Author(s):  
Julian Hocker ◽  
Christoph Schindler ◽  
Marc Rittberger
Keyword(s):  
Qualitative Research ◽  
Design Process ◽  
Participatory Design ◽  
Close Contact ◽  
Open Science ◽  
User Centered Design ◽  
Content Type ◽  
Evaluation Phase ◽  
Qualitative Coding

PurposeThe open science movement calls for transparent and retraceable research processes. While infrastructures to support these practices in qualitative research are lacking, the design needs to consider different approaches and workflows. The paper bases on the definition of ontologies as shared conceptualizations of knowledge (Borst, 1999). The authors argue that participatory design is a good way to create these shared conceptualizations by giving domain experts and future users a voice in the design process via interviews, workshops and observations.Design/methodology/approachThis paper presents a novel approach for creating ontologies in the field of open science using participatory design. As a case study the creation of an ontology for qualitative coding schemas is presented. Coding schemas are an important result of qualitative research, and reuse can yield great potential for open science making qualitative research more transparent, enhance sharing of coding schemas and teaching of qualitative methods. The participatory design process consisted of three parts: a requirement analysis using interviews and an observation, a design phase accompanied by interviews and an evaluation phase based on user tests as well as interviews.FindingsThe research showed several positive outcomes due to participatory design: higher commitment of users, mutual learning, high quality feedback and better quality of the ontology. However, there are two obstacles in this approach: First, contradictive answers by the interviewees, which needs to be balanced; second, this approach takes more time due to interview planning and analysis.Practical implicationsThe implication of the paper is in the long run to decentralize the design of open science infrastructures and to involve parties affected on several levels.Originality/valueIn ontology design, several methods exist by using user-centered design or participatory design doing workshops. In this paper, the authors outline the potentials for participatory design using mainly interviews in creating an ontology for open science. The authors focus on close contact to researchers in order to build the ontology upon the expert's knowledge.

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