Communication Climate and Organisational Knowledge Sharing

2005 ◽  
Vol 04 (04) ◽  
pp. 247-255 ◽  
Author(s):  
Celina Pascoe ◽  
Elizabeth More
Keyword(s):  
Knowledge Management ◽  
Public Sector ◽  
Knowledge Sharing ◽  
Information Sharing ◽  
Communication Climate ◽  
Informal Knowledge ◽  
Sector Organisation ◽  
Organisational Knowledge ◽  
Internal Information

This paper reports research on the role of communication in knowledge management, examined through the lens of communication climate. The research is being undertaken in a major public sector organisation. The organisation wishes to shift its culture to one characterised by internal information sharing and, to this end, it has undertaken a 3-year knowledge management initiative that comprises an integrated suite of formal and informal knowledge sharing activities. The research is being conducted on a longitudinal basis between 2003 and 2005, and results of the first survey of the organisation's communication climate are reported in this paper. It is proposed that communication audits can be used to gauge whether knowledge and information sharing are likely to occur by providing data on two antecedents to such sharing: perceptions of other organisational members' openness to the receiving as well as the sending aspects of sharing.

Examining the Role of Technology Leadership on Knowledge Sharing Behaviour

2018 ◽  
Vol 14 (4) ◽  
pp. 13-29 ◽  
Author(s):  
Anugamini Priya Srivastava ◽  
Yatish Joshi
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Self Efficacy ◽  
Technology Leadership ◽  
Technology Support ◽  
Individual Level ◽  
Mediating Role ◽  
Service Oriented ◽  
It Support

The purpose of this article is to examine the role of technology leadership in knowledge-sharing behaviour through the intervening role of internet self-efficacy and information technology support for knowledge management. The sample for the study was taken from randomly selected hotels operating in different regions of Uttarakhand, India. The findings suggest that the positive relationship between group-level technology leadership and individual level knowledge sharing behaviour. Further, the results indicated that IT support for knowledge management moderates the mediating role of internet self-efficacy such that when IT support for knowledge management is high, the effect of internet self-efficacy on knowledge sharing behaviour improves. The study adds value to knowledge management and leadership literature and provides a way to encourage knowledge sharing behaviour in the service-oriented industry.

scholarly journals Role of Knowledge Management on Organizational Performance, Case of Jimma University in Ethiopia

2021 ◽  
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Organizational Performance ◽  
Management Practice ◽  
Academic Staff ◽  
Team Work ◽  
Knowledge Management Practice ◽  
Ordinal Logistic Regression Analysis ◽  
Jimma University

This study explored role of knowledge management practice on the performance in higher education institute at Jimma University College of agriculture and Veterinary medicine in Ethiopia, considering academic staff perception. The study mainly employed quantitative descriptive research design using cross sectional design also used qualitative approach. For data collection, pre-tested self-administered structured questionnaire used. Considering 143 academic staff a population studied using census approach out of total 214 excluding those currently engaged in further study. Response rate was 81.8%. Descriptive and inferential statistics analysis employed utilizing STATA 14. Major finding includes: willingness of knowledge sharing and discovery was at high level. Knowledge sharing, capture, utilization as well as organizational and IT infrastructure support was at medium level. Chi-square (χ2) test indicated there is association between knowledge capture, sharing, utilization, organization support, IT support and performance. However ordinal logistic regression analysis revealed that only component knowledge utilization has positive and significant impact on performance. The study identified challenges in the practice of knowledge management such as inadequate fund, unsatisfactory documentation, inadequate support and cooperation consecutively. Thus college should spend more in knowledge management practice can improve innovation utilized in funding research, enhance team work, improving technology, motivate academic staff to retain and share knowledge. Keywords: knowledge management, knowledge share, Performance, Practice, Process

Impact of knowledge sharing and absorptive capacity on project performance: the moderating role of social processes

2018 ◽  
Vol 22 (2) ◽  
pp. 453-477 ◽  
Author(s):  
Imran Ali ◽  
Ata Ul Musawir ◽  
Murad Ali
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Absorptive Capacity ◽  
Project Performance ◽  
Social Processes ◽  
Content Type ◽  
Proposed Model ◽  
Knowledge Governance ◽  
Moderating Role

Purpose This study aims to propose an integrated model to examine the impact of knowledge governance, knowledge sharing and absorptive capacity (ACAP) on project performance in the context of project-based organizations (PBOs). This study also examines the moderating role of social processes on the relationships among these variables. Design/methodology/approach To test the proposed model, cross-sectional data were collected regarding projects from 133 PBOs in Pakistan’s information technology/software industry. The data were analyzed using the partial least squares – structural equation modeling (PLS-SEM) method and PRCOESS tool. Finally, this study also uses causal asymmetry analysis to check asymmetric relationship in the key constructs. Findings The results generally support the proposed model. Knowledge governance and knowledge sharing are important antecedents for improving the ACAP of the project, which in turn significantly improves project performance. Additionally, social processes positively moderate the relationship between knowledge sharing and ACAP, as well as between ACAP and project performance. Research limitations/implications The findings suggest that PBOs should invest in developing a knowledge governance system that guides and stimulates knowledge sharing within and between projects. This would boost the ACAP of projects and lead to superior project performance. Originality/value This study addresses the important issue of knowledge management in IT/software projects. It proposes a unique model that integrates the key constructs of knowledge management and describes their effect on project performance.

Knowledge Management in Agile Methods Context

2014 ◽  
pp. 1675-1709
Author(s):  
Zaidoun Alzoabi
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Tacit Knowledge ◽  
Explicit Knowledge ◽  
Agile Methods ◽  
Face To Face ◽  
Informal Knowledge ◽  
Extensive Documentation ◽  
Development Processes ◽  
Management Techniques

Agile methods are characterized with flexibility, reliance on tacit knowledge, and face to face communication in contrast to traditional methods that rely on explicit knowledge sharing mechanism, extensive documentation, and formal means of communication. In this chapter, the authors will have a look at the knowledge management techniques used in different software development processes with focus on agile methods. Then they will test the claim of more informal knowledge sharing and see the mechanisms used to exchange and document knowledge. The test is on the basis of a survey conducted by Scott Ambler in 2009, where he surveyed over 300 agile practitioners asking them about mechanisms used and in which context every mechanism is applied.

Knowledge Management Approaches and Their Contributions to the Generation and Management of Innovation

2017 ◽  
pp. 824-840
Author(s):  
Elaine da Silva ◽  
Marta Lígia Pomim Valentim
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Innovation Systems ◽  
Alternative Promoter ◽  
Organizational Environments ◽  
Management Of Innovation ◽  
Management Processes ◽  
Management Approaches ◽  
Successful Innovation

This chapter presents considerations about the importance of innovation in organizational environments and highlights the role of knowledge in innovation creation. It is observed in the base activities related to the innovation systems, the constant presence of processes centered in learning, building, and knowledge sharing, whereas knowing knowledge management processes and promoting its implementation, both in the innovation systems scope and in the innovation systems agents scope, shows up as an alternative promoter for successful innovation systems deployment, development, and support, and, therefore, for the generation and management of innovation in their respective context. It emphasizes the relevance of knowledge sharing within the scope of innovation systems, where the knowledge management implantation is an essential strategy to the organizations that aim to maintain themselves in the competitive current market. For this purpose, it presents some approaches and models that have been devoted to the theme, aiming to promote knowledge management in organizational environments, as well as showing innovation contribution.

The Use of SAP as a Knowledge Management Tool at an Australian Research University

2021 ◽  
pp. 36-59
Author(s):  
Mohammad Monoar Hossain ◽  
Suzanne Zyngier
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Enterprise Resource Planning ◽  
Research University ◽  
Idea Generation ◽  
Resource Planning ◽  
Management Tool ◽  
Erp System ◽  
Study Approach

This chapter explores the role of SAP (a leading enterprise resource planning [ERP] system) in enabling knowledge management (KM) practice at a research university as a KM tool. A qualitative case study approach is pursued to achieve a rich and in-depth understanding of this organizational phenomenon. KM is understood by the university as consisting of four phases: knowledge creation, knowledge storage, knowledge sharing, and knowledge application. This study finds that the use of SAP system enables the process of knowledge management within the case organization through several means including idea generation, prime repository of knowledge, sharing workflow information, and facilitating decision making. Based on empirical evidence, this case provides a comprehensive understanding of the role of SAP systems in supporting KM process, which contributes to the theoretical domains of both ERP system and KM. This study provides guidelines for practitioners to create strategies for successful KM practice in concert with to the development of IT strategy.

Knowledge Management Approaches and Their Contributions to the Generation and Management of Innovation

2015 ◽  
pp. 59-74
Author(s):  
Elaine da Silva ◽  
Marta Lígia Pomim Valentim
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Innovation Systems ◽  
Alternative Promoter ◽  
Organizational Environments ◽  
Management Of Innovation ◽  
Management Processes ◽  
Management Approaches ◽  
Successful Innovation

This chapter presents considerations about the importance of innovation in organizational environments and highlights the role of knowledge in innovation creation. It is observed in the base activities related to the innovation systems, the constant presence of processes centered in learning, building, and knowledge sharing, whereas knowing knowledge management processes and promoting its implementation, both in the innovation systems scope and in the innovation systems agents scope, shows up as an alternative promoter for successful innovation systems deployment, development, and support, and, therefore, for the generation and management of innovation in their respective context. It emphasizes the relevance of knowledge sharing within the scope of innovation systems, where the knowledge management implantation is an essential strategy to the organizations that aim to maintain themselves in the competitive current market. For this purpose, it presents some approaches and models that have been devoted to the theme, aiming to promote knowledge management in organizational environments, as well as showing innovation contribution.

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