The Use of SAP as a Knowledge Management Tool at an Australian Research University

2021 ◽  
pp. 36-59
Author(s):  
Mohammad Monoar Hossain ◽  
Suzanne Zyngier
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Enterprise Resource Planning ◽  
Research University ◽  
Idea Generation ◽  
Resource Planning ◽  
Management Tool ◽  
Erp System ◽  
Study Approach

This chapter explores the role of SAP (a leading enterprise resource planning [ERP] system) in enabling knowledge management (KM) practice at a research university as a KM tool. A qualitative case study approach is pursued to achieve a rich and in-depth understanding of this organizational phenomenon. KM is understood by the university as consisting of four phases: knowledge creation, knowledge storage, knowledge sharing, and knowledge application. This study finds that the use of SAP system enables the process of knowledge management within the case organization through several means including idea generation, prime repository of knowledge, sharing workflow information, and facilitating decision making. Based on empirical evidence, this case provides a comprehensive understanding of the role of SAP systems in supporting KM process, which contributes to the theoretical domains of both ERP system and KM. This study provides guidelines for practitioners to create strategies for successful KM practice in concert with to the development of IT strategy.

scholarly journals Enterprise Resource Planning Systems and Knowledge Management: A Review of the Literature and Conceptual Framework

2021 ◽  
Author(s):  
Mahwash Ghafoor ◽  
Samina Nawab ◽  
Khuram Shafi
Keyword(s):  
Knowledge Management ◽  
Enterprise Resource Planning ◽  
Success Factors ◽  
Resource Planning ◽  
Vital Role ◽  
Review Of The Literature ◽  
Erp Systems ◽  
Erp System ◽  
Critical Success

This article provides a comprehensive review of the literature published in various articles dated back to 1998 on the role of Knowledge Management (KM) in Enterprise Resource Planning (ERP) systems. This article follows the literature published in this context focusing on two basic themes: KM supporting the ERP systems and KM integration into the ERP system. All the articles published on the relationship between KM and ERP systems published since 1998 were searched. Articles were sorted out on the basic themes they addressed. Most of the work on the role of KM in ERP systems was grouped into two main categories depending on the research subject matter. Integration of ERP systems being one of these basic themes was further investigated, enlisting all possible research articles published so far. Literature review on the KM and ERP relationship can be concludes that despite different relationships explored in the literature, KM has a vital role to play in the success of the ERP system. It is one of the critical success factors which complements the ERP systems to the extent that its absence will diminish the very essence, that is the adaption of ERP systems for the companies signified by the competitive advantage, market agility, and organization efficiency.

The Empirical Evidence of Enterprise Resource Planning System Adoption and Implementation on Firm’s Performance Among Medium-sized Enterprises

2019 ◽  
pp. 097215091984975 ◽  
Author(s):  
Adejare Yusuff Aremu ◽  
Arfan Shahzad ◽  
Shahizan Hassan
Keyword(s):  
Enterprise Resource Planning ◽  
Structural Equation ◽  
Information Access ◽  
Resource Planning ◽  
Communication Process ◽  
Planning System ◽  
Future Research ◽  
Erp System ◽  
The Relationship

The objective of this study is to examine the mediating role of enterprise resource planning (ERP) system adoption on the relationship between performance of medium enterprises (PMEs) and organizational culture (OC), communication process (CP), organizational structure (OS), information technology readiness (ITR), technological change (TC), government policy (GP), information access (IA) and technology infrastructure support (TIS). This study also includes the role of top management support (TMS) as a moderating variable on the relationship between ERP and PME. This study proposes a theoretical framework based on theories such as resource-based view, contingency theory and diffusion of innovation. The data were collected from medium-sized enterprise (ME) organizations operating in South Western Nigeria. A total of 658 questionnaires were distributed to selected MEs and only 355 were returned and used for the analysis. The empirical data were analyzed using the Partial Least Squares Structural Equation Modelling (PLS-SEM). The results showed that CP, ERP, GP, IA, ITR, OC, OS, TC, TIS and TMS have significant direct relationships with the ERP and PME while GP is not significantly linked to ERP adoption. Moreover, IA, ITR, OC, OS and TC have no significant relationship with PME while ERP system adoption mediates the relationship between the CP, OC, OS, TC and TIS with PME. The findings showed that the presence of CP, OC, OS, TC and TIS will influence the PMEs in the adoption of ERP and confirmed that TMS plays an important role in moderating the relationship between ERP and PME. The findings provide important insights to CEO, managers, policymakers and researchers to help them understand the importance of using the ERP system to enhance the performance of medium-sized enterprise (PMSE) organizations. Limitation of the study is based on MEs only. In this light, future research can focus on the evolution of not only small enterprises but also large firms.

Research and Implementation of Component Based Process Reconstruction in ERP System

2011 ◽  
Vol 271-273 ◽  
pp. 1078-1081
Author(s):  
Yi Qun Chen ◽  
Li Qiu Zhang
Keyword(s):  
Business Process ◽  
Enterprise Resource Planning ◽  
Business Process Reengineering ◽  
Resource Planning ◽  
Management Tool ◽  
Process Reengineering ◽  
Erp System ◽  
Work Mechanism ◽  
Process Reconstruction ◽  
Effective Service

ERP-Enterprise Resource Planning is an advanced management tool, which can provide effective service for enterprise purchasing manufacturing, marketing and goods circulation etc. The fast changes of market and drastic competition between enterprises request ERP system can support enterprise Business Process Reengineering and reconstructed business process. This paper analyzes the disadvantages of traditional ERP system, the request of Business Process Reengineering, then brings forward a workflow based method for analyzing, building, developing and executing ERP system. The research of this thesis is built on J2EE application platform, the application model, component implementing and work mechanism of workflow in ERP system.

Evaluation of Employee Readiness for ERP Systems

2020 ◽  
pp. 140-155
Author(s):  
Stella Nafula Khaemba
Keyword(s):  
Enterprise Resource Planning ◽  
Evaluation Model ◽  
Resource Planning ◽  
Erp Systems ◽  
Erp Implementation ◽  
Erp System ◽  
Comprehensive Picture ◽  
Research Findings ◽  
The Cost

Enterprise resource planning (ERP) systems are increasingly being adopted by many organizations. The cost, time, and effort of the organization need to be reflected in the uptake and use of the system by employees of the organizations in question. ERP system implementation readiness is positively associated with the ERP implementation success. It is therefore important to measure the success of such software in adopting firms which largely influenced by the readiness of the firm for ERPs. Many studies focus on other aspects of readiness leaving out the major players who are employees. This chapter discusses an effort towards extending CREM evaluation model for employee readiness with the aim of highlighting the role of their readiness in the overall success of ERP implementation. Research findings of this study help decision makers of organizations to attain a comprehensive picture about required actions to be accomplished for achieving readiness for implementing an ERP system.

scholarly journals THE INFLUENCE OF KNOWLEDGE MANAGEMENT ON ORGANIZATIONAL PERFORMANCE WITH ERP IMPLEMENTATION AS MEDIATOR

2020 ◽  
Vol 1 (4) ◽  
pp. 455-462
Author(s):  
Derri Muhammad Ramdani ◽  
Hady Siti Hadijah
Keyword(s):  
Knowledge Sharing ◽  
Organizational Performance ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Integrated System ◽  
Organizational Productivity ◽  
Erp Implementation ◽  
Erp System ◽  
Performance Effectiveness ◽  
Relationship Of

This study examines whether knowledge sharing has influence on organizational performance, where Enterprise Resource Planning (ERP) is used as a mediator connecting these two variables. ERP system is unique because it requires users who have more knowledge and have special skills, in contrast to usual users who usually do their job manually. In corporation world, an integrated system like ERP should be well-socialized at maximum rate to reach performance effectiveness and efficiency that will surely result in organizational productivity. Nonetheless, in many organizational cases there are still numerous employees who decline to share knowledge in regeneration process due to their fears of being replaced by younger ones and this keeps the knowledge sharing process on hold. With total of 500 employees in a textile company in Bandung County, the writer takes 250 samples as the population representation. Data analysis is undergone through Structure Equating Model (SEM) with assistance of SPSS application, the writer can see the relationship of knowledge sharing and its influence on organizational performance.

scholarly journals Analysis of the Role of IT Governance on ERP Systems Implementation

2021 ◽  
Vol 16 (1) ◽  
pp. 18-26
Author(s):  
Soukaina Elhasnaoui
Keyword(s):  
Customer Service ◽  
Enterprise Resource Planning ◽  
Business Processes ◽  
It Governance ◽  
Resource Planning ◽  
Daily Basis ◽  
Implementation Phase ◽  
Erp System ◽  
Role Of It

An ERP (enterprise resource planning) is an information system that makes it possible to manage and monitor on a daily basis all the information and operational services of a company. It is able to effectively reduce the cost of products, improve customer service experience, and increase business competitiveness. However, the implementation rate of the ERP system is much lower than originally planned, and many companies have not achieved the intended objectives. This situation is due to many factors (high implementation costs, technical complexity, lack of well-trained employees, lack of incentive mechanisms, etc.), but the key element is the separation of relations between the ERP system and enterprise strategy, organizational structure, and business processes. The purpose of this paper is to examine the role of IT governance in achieving ERP performance with a focus on the implementation phase.

The Role of Knowledge Management Processes in ERP Implementation Success

2017 ◽  
Vol 7 (3) ◽  
pp. 15-26
Author(s):  
Saeed Rouhani ◽  
Somayeh Hosseini ◽  
Mehdi Shami Zanjani
Keyword(s):  
Knowledge Management ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Planning System ◽  
Planning Systems ◽  
Enterprise Resource Planning System ◽  
Management Processes ◽  
Enterprise Resource Planning Systems ◽  
Knowledge Management Processes

Due to response to the business goals, organizations need to implement enterprise resource planning systems. But the risk of failure in the implementation project of these systems is so high, therefore paying close attention to the effective factors of implementation is very necessary. One of the effective factors is knowledge management (KM). In this study, the role of Knowledge management processes in implementation of enterprise resource planning systems is studied and the existence of knowledge management as a required factor will be emphasized. Research data, in the questionnaire format have been gathered from experts in the field of enterprise resource planning system in Iranian companies. Some of the studied organizations have implemented this system and others were in the implementing phase. Data analysis with structural equation modeling (SEM) methodology by Lisrel software shows positive relation between knowledge management processes and Success of enterprise resource planning system implementation.

The Position and Role of MES in the CSG Information System

2011 ◽  
Vol 383-390 ◽  
pp. 4552-4556
Author(s):  
Qing Li ◽  
Qing Jian Zeng
Keyword(s):  
Information System ◽  
Enterprise Resource Planning ◽  
Implementation Process ◽  
Resource Planning ◽  
Manufacturing Execution System ◽  
Erp System ◽  
Specific Implementation ◽  
The Relationship ◽  
Manufacturing Execution

In this paper, the author conducts an analysis on the structure of China Shaogang (CSG) information system, and then makes an argumentation on the position and role of the manufacturing execution system (MES) in the CSG information system, and finally gives an introduction to the relationship between the MES and the enterprise resource planning (ERP) system and also puts forward the opportunities and challenges that the MES is faced with in the specific implementation process.

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