The Influence of Trust on Knowledge Sharing Behaviour Among Multigenerational Employees

2015 ◽  
Vol 14 (04) ◽  
pp. 1550034 ◽  
Author(s):  
Behrang Samadi ◽  
Chong Chin Wei ◽  
Wan Fadzilah Wan Yusoff
Keyword(s):  
Knowledge Management ◽  
Conceptual Framework ◽  
Knowledge Sharing ◽  
Individual Choice ◽  
Extensive Review ◽  
Research Model ◽  
Organisational Behaviour ◽  
Organisational Trust ◽  
The Relationship ◽  
Significant Factors

The knowledge of an employee is an important resource for the organisation and it is very vital for companies that employees share their knowledge. Knowledge sharing cannot happen easily, as it is an individual choice and cannot be forced. Previous studies have shown that organisational trust is a backbone of knowledge sharing behaviour (KSB). In this study, the new conceptual framework proposes drawing the relationship between factors that are influencing organisational trust and testing the relationships between organisational trust and KSB. This framework classified the most significant factors that influence KSB, both directly and indirectly, through an organisational trust. The research model of this study is built from an extensive review on the literature of knowledge management (KM), organisational behaviour, sociology, phycology, trust, and management studies. Since there are very few in-depth studies specifically on trust and KSB, research on trust from an organisational perspective was consulted. This study provides methodological contributions in the form of conceptualisations for organisational trust and KSB; in addition, it provides extra emphasis in details, by identifying the dimensions of KSB and organisational trust.

scholarly journals PENGARUH TIPE BUDAYA ORGANISASI TERHADAP PERILAKU KNOWLEDGE SHARING: PENDEKATAN KONSEP

2018 ◽  
Vol 7 (1) ◽  
Author(s):  
Hermanto Hermanto
Keyword(s):  
Knowledge Management ◽  
Conceptual Framework ◽  
Knowledge Sharing ◽  
Tacit Knowledge ◽  
Explicit Knowledge ◽  
Organisational Culture ◽  
Tacit Knowledge Sharing ◽  
Organisational Behaviour ◽  
Innovation Knowledge

Resources are central to the existence of any organisation, and among these resources, knowledge is recognised as one of the most important. Knowledge can be categorised as explicit or tacit. Explicit knowledge can be articulated, stored independently, and easily communicated. Conversely, tacit knowledge is embedded deep in people’s minds and is not easily shared. Attempts to share can be slow, costly, and uncertain. Although it is acknowledged that there are inherent benefits to tacit knowledge, people, generally, are reluctant to share it because of various barriers. According to prior research, organisational culture is one of the main barriers. This paper proposes a conceptual framework that willfacilitate the study of the influence of organisational culture types on tacit knowledge-sharing behaviour.Keywords: Organisational Behaviour, Innovation, Knowledge Management

scholarly journals PENGARUH TIPE BUDAYA ORGANISASI TERHADAP PERILAKU KNOWLEDGE SHARING: PENDEKATAN KONSEP

2018 ◽  
Vol 7 (1) ◽  
pp. 20
Author(s):  
Hermanto Hermanto
Keyword(s):  
Knowledge Management ◽  
Conceptual Framework ◽  
Knowledge Sharing ◽  
Explicit Knowledge ◽  
Organisational Culture ◽  
Organisational Behaviour ◽  
Innovation Knowledge

Resources are central to the existence of any organisation, and among these resources, knowledge is recognised as one of the most important. Knowledge can be categorised as explicit or tacit. Explicit knowledge can be articulated, stored independently, and easily communicated. Conversely, tacitknowledge is embedded deep in people’s minds and is not easily shared. Attempts to share can be slow, costly, and uncertain. Although it is acknowledged that there are inherent benefits to tacitknowledge,people, generally, are reluctant to share it because of various barriers. According to prior research,organisational culture is one of the main barriers. This paper proposes a conceptual framework that will facilitate the study of the influence of organisational culture types on tacitknowledge-sharing behaviour.Keywords: Organisational Behaviour, Innovation, Knowledge Management

scholarly journals Significant factors for enabling knowledge sharing between government agencies within South Africa

2013 ◽  
Vol 15 (2) ◽  
Author(s):  
Avain Mannie ◽  
Herman J. Van Niekerk ◽  
Chris M. Adendorff
Keyword(s):  
South Africa ◽  
Knowledge Management ◽  
Knowledge Sharing ◽  
Structural Equation ◽  
Employee Performance ◽  
Organisational Culture ◽  
Government Agencies ◽  
Balanced Score Card ◽  
Performance Contracts ◽  
Significant Factors

Background: Globally, organisations have recognised the strategic importance of knowledge management (KM) and are increasingly focusing efforts on practices to foster the creation, sharing and integration of knowledge.Objectives: This study aimed to validate the significant factors that influence the effectiveness of KM between government agencies in South Africa. The commonly identified pillars of KM in the extant literature served as a primary framework in establishing these factors.Method: Data were gathered using an electronic survey made available to different national government agencies within the security cluster. Responses were analysed using structural equation modelling.Main findings: Existing literature highlighted organisational culture, learning organisation, collaboration, subject matter experts and trust as being determinants for knowledge management. The first two were identified as the most significant factors for knowledge sharing to succeed.Conclusion: Whilst there is universal consent as to the strategic importance of KM, actionable implementation of knowledge sharing initiatives appears to be lacking. This study emphasised the fact that leaders must instil a knowledge sharing culture either through employee performance contracts or methods such as the balanced score card. The study also showed that it is imperative for leaders to acknowledge that KM is a multi-faceted discipline that offers strategic advantages. Leaders of developing countries should note that they are on a developmental journey. This requires their organisations to be learning organisations, which necessitates a change in the organisational culture and knowledge interventions through their academies of learning.

scholarly journals EXPLORING THE RELATIONSHIP BETWEEN PROCEDURAL JUSTICE AND INNOVATIVE WORK BEHAVIOR IN HOSPITALITY INDUSTRY

2019 ◽  
Vol 21 (1) ◽  
pp. 21-31 ◽  
Author(s):  
Noerchoidah Noerchoidah ◽  
Dhyah Harjanti
Keyword(s):  
Procedural Justice ◽  
Knowledge Sharing ◽  
Partial Least Square ◽  
Least Square ◽  
Work Behavior ◽  
Survey Method ◽  
Research Model ◽  
Innovative Work Behavior ◽  
Innovative Work ◽  
The Relationship

The purpose of this study is to examine the relationship between procedural justice, know­ledge sharing and innovative work behavior. The research model and hypothesis were developed from related literature. The data was collected through survey method on 297 supervisors of four and five star hotels in East Java, Indonesia. The obtained data from the questionnaire were tested with Partial Least Square (PLS) to investigate the research model. The results confirm that pro­cedural justice has positive impact on knowledge sharing. While the effect of knowledge sharing on innovative work behavior is another finding of this research. The implications of this study are discussed in the conclusions section of the study

Knowledge Management Systems Characteristics That Support Knowledge Sharing and Decision-Making Processes in Organizations

2021 ◽  
pp. 182-200
Author(s):  
Mahmoud Abdelrahman ◽  
Firas Masri ◽  
Dimitra Skoumpopoulou
Keyword(s):  
Decision Making ◽  
Knowledge Management ◽  
Conceptual Framework ◽  
Knowledge Sharing ◽  
Management Systems ◽  
Management Decision ◽  
Knowledge Management Systems ◽  
Structured Interviews ◽  
Public And Private ◽  
Management Decision Making

With the advent of the knowledge economy and the growing importance of knowledge societies, organizations are constantly seeking new ways of leveraging and sharing knowledge to support decision-making (DM) processes. This chapter presents an initial insight to the little-researched phenomenon of how knowledge management systems (KMSs) can facilitate knowledge sharing (KS) to support DM processes in organizations. In this chapter, authors aim to extend the existing literature of knowledge management, decision making, and knowledge sharing by proposing a new conceptual framework, namely “ECUA” (easiness, communication, unification, and analytics characteristics). In this study, 42 semi-structured interviews have been conducted. The proposed conceptual framework will benefit managers in both public and private sectors in finding new ways of leveraging and sharing knowledge to support DM processes via using KMSs. This framework can be used to explore KMSs characteristics that can support DM processes by facilitating knowledge sharing in organizations.

On the path towards open innovation: assessing the role of knowledge management capability and environmental dynamism in SMEs

2017 ◽  
Vol 21 (3) ◽  
pp. 553-570 ◽  
Author(s):  
Isabel Martinez-Conesa ◽  
Pedro Soto-Acosta ◽  
Elias George Carayannis
Keyword(s):  
Knowledge Management ◽  
Open Innovation ◽  
Equation Modeling ◽  
Research Model ◽  
Environmental Dynamism ◽  
Content Type ◽  
Integrative Research ◽  
The Impact ◽  
The Relationship

Purpose This study aims to shed light on the internal and external antecedents of open innovation (OI) in the context of small- and medium-sized enterprises (SMEs), with a special focus on the role of knowledge management (KM) capability. The paper develops and tests an integrative research model which assesses the effect of internal factors on KM capability; the impact of organizational and external factors, namely, KM capability and environmental dynamism, on OI; and whether environmental dynamism moderates the relationship between KM capability and OI. Design/methodology/approach Drawing on the knowledge-based view and the social exchange and the contingency theories, this paper develops an integrative research model which analyzes several relations between organizational antecedents of KM capability and its effect on OI by using covariance-based structural equation modeling on a data set of Spanish SMEs. Findings Results confirm that information technology-supported operations and commitment-based human resource practices have a positive and significant influence on KM capability. In contrast, results do not find support for the relationship between interdepartmental connectedness and KM capability, whereas both KM capability and environmental dynamism have a direct influence on OI. Originality/value This paper adds to existing research on OI, as it is the first study that addresses the critical role of KM capability for the implementation of OI.

A new conceptual framework for identifying the factors influencing the effectiveness of competitive intelligence

2020 ◽  
Vol 30 (5) ◽  
pp. 555-576
Author(s):  
Somayeh Asghari ◽  
Sahar Targholi ◽  
Ali Kazemi ◽  
Saeed Shahriyari ◽  
Lila Rajabion
Keyword(s):  
Organizational Culture ◽  
Knowledge Management ◽  
Statistical Analysis ◽  
Conceptual Framework ◽  
Knowledge Sharing ◽  
Competitive Intelligence ◽  
Future Research ◽  
Content Type ◽  
Practical Implications

Purpose Competitive intelligence (CI) collects data through the distribution of knowledge to make decisions in a competitive environment. To better comprehend the concept of CI, the purpose of this paper is to determine the role of effective factors (knowledge sharing, competitor information, information technology (IT) and organizational culture) and their impact on CI. In addition, the paper provides a conceptual framework for determining the practical factors on CI. Design/methodology/approach For evaluating the elements of the model, a questionnaire is considered. Questionnaires were reread by specialists with significant experiences in the CI field. For statistical analysis, the SPSS 22 and SmartPLS 3.2 software package is also used. Findings Findings from the study showed the validity of the model for a CI assessment. Furthermore, the results confirmed that the competitor information significantly influenced CI. In addition, the obtained results implied that IT has a significant and positive influence on CI. The effect of organizational culture on CI also proved to be positive and significant. Research limitations/implications This paper makes significant contributions for both researchers and practitioners; however, the authors determine some limitations, which are as follows: First, the authors showed the result in a single region. It cannot be assured that the results are generalizable to other areas. Second, because of time and financial constraints, the authors gathered the data using a sample from a single location. Third, the use of variables to depict CI may be not exhaustive. The authors, therefore, encourage future research to study these CI dimensions. Practical implications This study meaningfully contributes to the knowledge and literature by focusing more on CI, examining other significant aspects and applying advanced statistical analysis method. Also, current research results suggest practical implications for marketing practitioners and managers who implemented tools and made strategic plans to enhance the organization’s performance. From a practical perspective, the statistical results support the crucial role of the following factors: IT, competitor information, organizational culture and knowledge sharing on CI. Originality/value Experts in the area of knowledge management, CI and strategic management can use this study to gain a competitive advantage based on knowledge and information resources. Organizations must have knowledge management function and CI to support the strategy formulation, implementation and evaluation.

scholarly journals Impact of Organizational Climate on Knowledge-Sharing Behavior: An Empirical Study in Minimarkets

2021 ◽  
Vol 17 (2) ◽  
pp. 94-105
Author(s):  
Sri Raharso ◽  
Keyword(s):  
Factor Analysis ◽  
Regression Analysis ◽  
Empirical Study ◽  
Organizational Climate ◽  
Knowledge Sharing ◽  
Research Model ◽  
Knowledge Sharing Behavior ◽  
Two Factors ◽  
The Relationship ◽  
Sharing Behavior

This empirical research aims to identify the relationship between organizational climate and knowledge sharing behavior. Also, this study uses knowledge sharing intentions as a mediator between these two variables. The survey was conducted incidentally on 403 minimarket employees in eight districts/cities in West Java. Factor analysis was employed to purify research variables. To evaluate the research model, multiple regression analysis was used. The results of the factor analysis on organizational climate resulted in two factors, fairness and affiliation. Fairness and affiliation constructs have a positive and significant effect on knowledge sharing intention. Knowledge sharing intention also has a positive and significant effect on knowledge sharing behavior.

scholarly journals THE INFLUENCE OF PROJECT MANAGER’S MOTIVATION ON PROJECT SUCCESS THROUGH DEVELOPING TRUST AND KNOWLEDGE SHARIN

2020 ◽  
Vol 3 (2) ◽  
pp. 22-24
Author(s):  
Javeria Nawaz ◽  
Hammad Shahab ◽  
Muhammad Ziaullah ◽  
Hassan Raza ◽  
Muhammad Usman Sardar
Keyword(s):  
Knowledge Sharing ◽  
Field Study ◽  
Project Success ◽  
Positive Impact ◽  
Project Managers ◽  
Project Manager ◽  
Research Model ◽  
Telecommunication Sector ◽  
The Relationship ◽  
Gathering Data

The quantity for the project is expanding crosswise over numerous divisions and the related difficulties are substantial. Utilizing a field study, we aim to see how project success can be achieved through project manager motivation by having trust and knowledge sharing among employees inside an organization. Furthermore, we propose a research model that shows the relationship between project manager motivation on project success. In view of gathering data, 400 questionnaires were distributed among workers of the telecommunication sector of Pakistan. Where 16 questionnaires were not filled properly and excluded from the studies. 384 questionnaires were analyzed. Furthermore, the outcome of the gathered data is Analyzed from Smart PLS and shows the positive impact of project managers motivation over project success by sharing knowledge and trust with each other.

Towards an Integrated Model of Knowledge Sharing in Software Development

2009 ◽  
pp. 1714-1741
Author(s):  
Karlheinz Kautz ◽  
Annemette Kjærgaard
Keyword(s):  
Knowledge Management ◽  
Social Interaction ◽  
Empirical Study ◽  
Software Development ◽  
Knowledge Sharing ◽  
Theoretical Framework ◽  
Integrated Model ◽  
Literature Study ◽  
The Relationship

This article adds to the discussion on knowledge management (KM) by focusing on the process of knowledge sharing as a vital part of KM. The article focuses on the relationship between knowledge, learning, communication, and participation in action, and the role of social interaction and technical media in the knowledge sharing process. We develop an initial theoretical framework of knowledge sharing on the basis of a literature study. Drawing on an empirical study of knowledge sharing in a software development company, we discuss what supports and what hinders knowledge sharing in software development. Finally, we use this knowledge to improve the theoretical framework.

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