STIMULATING SUPPLIER INNOVATION IN A COMPLEX AND REGULATED BUSINESS ENVIRONMENT — A DYADIC CASE STUDY

2018 ◽  
Vol 22 (03) ◽  
pp. 1850027 ◽  
Author(s):  
MARIKA MAKKONEN ◽  
ANNA AMINOFF ◽  
KATRI VALKOKARI
Keyword(s):  
Nuclear Power ◽  
Management Practices ◽  
Innovation Process ◽  
Business Environment ◽  
Structured Interviews ◽  
External Resources ◽  
Business Environments ◽  
Embedded Case Study ◽  
Willingness To Contribute

Suppliers have been recognised as critical sources for innovation in the literature. However, less consideration has been given to the suppliers’ viewpoint on what motivates them to share their best knowledge with the buying company. Here, we empirically identified ways to increase suppliers’ willingness to contribute to the buyer’s innovation process, in complex and regulated business environments, where the buyer is highly innovation oriented, but simultaneously reliant on external resources in R&D. The paper is based on an in depth embedded case study, with dyadic data collection. The data was collected during 18 semi-structured interviews at the case company, in the nuclear power industry, and its three key suppliers of mechanical engineering and manufacturing. The results show that mutual understanding of each counterparts’ interests and business, systematic project and knowledge management practices, a proper balance between project control and freedom to innovate and buyer’s sufficient technical know-how are decisive for successful supplier innovation. Furthermore, suppliers can be highly committed to collaboration event though they are not fully satisfied with the buyer. Six propositions are presented based on the empirical findings and the enfolding theory.

scholarly journals Toward A Business Resilience Framework for Startups

2021 ◽  
Vol 13 (6) ◽  
pp. 3132
Author(s):  
Leo Aldianto ◽  
Grisna Anggadwita ◽  
Anggraeni Permatasari ◽  
Isti Raafaldini Mirzanti ◽  
Ian O. Williamson
Keyword(s):  
Innovation Process ◽  
Dynamic Capability ◽  
Case Study Approach ◽  
Structured Interviews ◽  
Study Approach ◽  
Continuous Innovation ◽  
Technology Capability ◽  
Resilience Framework ◽  
Business Resilience

Covid-19 has had a significant impact on the disruption of the global economic sector, including for startup businesses. This encourages entrepreneurs to carry out a continuous innovation process to become more ambidextrous and continue to innovate in an effort to futureproof their business. The paper aims to provide a business resilience framework by exploring capability (innovation ambidexterity, dynamic capability, and technology capability), behavior (agile leadership), and knowledge (knowledge stock) in startup businesses. This study uses a literature review synthesis to gain a greater understanding of startup resilience and its implementation. This study also uses a case study approach in building a framework by obtaining data from semi-structured interviews with three startups owners in Indonesia. This preliminary research has identified four propositions that will be used to develop questionnaires and data collection instruments. Thus, this study provides new insights on how startups can overcome contradictory pressures for business resilience in anticipating, dealing with, and emerging from business turbulence due to the Covid-19 pandemic by considering the factors proposed in this study. The implications and recommendations of this study are also discussed in detail.

Using action research in innovation project management: building legitimacy and organizational learning in an SME during a merger process

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Constance Elizabeth Kampf ◽  
Charlotte J. Brandt ◽  
Christopher G. Kampf
Keyword(s):  
Project Management ◽  
Organizational Learning ◽  
Action Research ◽  
Management Practices ◽  
Innovation Process ◽  
Theory And Practice ◽  
Organizational Level ◽  
Content Type ◽  
Innovation Project

PurposeThe purpose is to explore how the process of action research (AR) can support building legitimacy and organizational learning in innovation project management and portfolio practices in merger contexts.Design/methodology/approachMeta-reflection on method issues in Action Research through an action research case study with an innovation group during an organizational change process. This case demonstrates an example of an action research cycle focused on building practitioner legitimacy rather than problem-solving.FindingsKey findings include (1) demonstrating how AR can be used for building legitimacy through visualizing the innovation process, and embedding those visuals in top management practices of the organization; and (2) demonstrating how AR can work as an organizational learning tool in merger contexts.Research limitations/implicationsThis study focuses on an action research cooperation during a two-and-a-half-year period. Thus, findings offer the depth of a medium term case study. The processes of building legitimacy represent this particular case, and can be investigated in other organizational contexts to see the extent to which these issues can be generalized.Practical implicationsFor researchers, this paper offers an additional type of AR cycle to consider in their research design which can be seen as demonstrating a form of interplay between practitioner action and organizational level legitimacy. For practitioners, this paper demonstrates a connection between legitimacy and organizational learning in innovation contexts. The discussion of how visuals were co-created and used for building legitimacy for an innovation process that differs from the standard stage gate model demonstrates how engaging in AR research can contribute to developing visuals as resources for building legitimacy and organizational learning based on connections between theory and practice.Originality/valueThis case rethinks AR practice for innovation project management contexts to include legitimacy and organizational learning. This focus on legitimacy building from organizational learning and knowledge conversion contributes to our understanding of the soft side of innovation project management. Legitimacy is demonstrated to be a key concern for innovation project management practices.

scholarly journals Surveillance, anticipation and firefighting: Perspectives of patient safety from a New Zealand case study

2020 ◽  
Author(s):  
J Wailling ◽  
Brian Robinson ◽  
M Coombs
Keyword(s):  
Health Care ◽  
Patient Safety ◽  
New Zealand ◽  
Health Care Professionals ◽  
Nuclear Power ◽  
High Reliability ◽  
Health Care Systems ◽  
Tertiary Hospital ◽  
Structured Interviews

© 2018 John Wiley & Sons Ltd Aim: This study explored how doctors, nurses and managers working in a New Zealand tertiary hospital understand patient safety. Background: Despite health care systems implementing proven safety strategies from high reliability organisations, such as aviation and nuclear power, these have not been uniformly adopted by health care professionals with concerns raised about clinician engagement. Design: Instrumental, embedded case study design using qualitative methods. Methods: The study used purposeful sampling, and data was collected using focus groups and semi-structured interviews with doctors (n = 31); registered nurses (n = 19); and senior organisational managers (n = 3) in a New Zealand tertiary hospital. Results: Safety was described as a core organisational value. Clinicians appreciated proactive safety approaches characterized by anticipation and vigilance, where they expertly recognized and adapted to safety risks. Managers trusted evidence-based safety rules and approaches that recorded, categorized and measured safety. Conclusion and Implications for Nursing Management: It is important that nurse managers hold a more refined understanding about safety. Organisations are more likely to support safe patient care if cultural complexity is accounted for. Recognizing how different occupational groups perceive and respond to safety, rather than attempting to reinforce a uniform set of safety actions and responsibilities, is likely to bring together a shared understanding of safety, build trust and nurture safety culture.

scholarly journals Strengthening the Effectiveness of Aid Delivery in Teacher Education: A Fiji Case Study

2021 ◽  
Author(s):  
◽  
Donasiano Kalou Ruru
Keyword(s):  
Teacher Development ◽  
Management Practices ◽  
National Development ◽  
International Aid ◽  
Unintended Consequences ◽  
Aid Effectiveness ◽  
Structured Interviews ◽  
Paris Declaration ◽  
The Pacific

<p>As a result of increasing development challenges and higher aid allocations to the Pacific, questions of aid effectiveness have become increasingly important. Efforts to professionalise aid delivery tools have been accompanied by debates over whether delivery tools are effective and compatible with more democratic and empowering relationships with beneficiaries. My research examines the effectiveness of international aid to teacher development, using the AusAID funded projects at Lautoka Teachers' College as a case study and the Fiji College of Advanced Education as background study. The conditions governing aid delivery mechanisms are explored, including logical frameworks, participatory processes, and financial probity. These conditions have been drawn from the 'Paris Declaration of Aid Effectiveness' and each is considered to be critical if aid effectiveness is to be enhanced and the investment sustained. Based on participatory research methodology, carried out through 'talanoa sessions', semià à ¢ structured interviews, and analysis of programme documents, the study explored the extent to which aid programmes and management practices are constrained by donor conditions, succeed in meeting their stated aims, and what sort of unintended consequences are generated. Further, the research identified how aid can best improve future aid to the Fiji education system through its delivery, impact and sustainability for national development, as laid out in the Pacific Principles of Aid Effectiveness The study also highlights the growing convergence between the 'aid donors' interests' and 'aid recipients' needs'. The debate on this relationship is necessary to reinvigorate thinking on the effectiveness of aid delivery for Fiji. The study draws up a practical framework, an aid bure designed as a heuristic device to assess the effectiveness of aid delivery for Fiji. The model may also be relevant to the wider Pacific context, and contribute to the global quest for a concrete guide to best practice which above all will continue to foster more sensitive, effective and enduring links between recipient countries and international aid donors.</p>

Information culture: a perspective from Mainland China

2019 ◽  
Vol 76 (1) ◽  
pp. 109-125
Author(s):  
Zhiying Lian ◽  
Gillian Oliver
Keyword(s):  
English Language ◽  
Management Practices ◽  
Mainland China ◽  
Organizational Setting ◽  
Structured Interviews ◽  
Information Culture ◽  
Content Type ◽  
Concept Of Information ◽  
Chinese And English

Purpose The purpose of this paper is to explore the concept of information culture in Mainland China and apply the information culture framework to an organizational setting. Design/methodology/approach The foundation for the research is provided by a review of Chinese and English language literature and a case study of a university library was conducted, involving semi-structured interviews. Findings The information culture framework facilitated identification of factors not recognized in previous information culture research, including uniquely Chinese factors of egocentrism, guanxi (relationships), mianzi (face), hexie (harmony) and renqing (mutual benefit). A further finding highlighted the profound differences between archives and library institutions in China. Originality/value The paper provides the first step toward further exploring features of Chinese organizational culture which will not only influence information management practices but also highlight the issues relating to collaboration between libraries and archives in China.

A Framework for Improving Knowledge Management Practices in Namibian Software Companies

2016 ◽  
Vol 15 (01) ◽  
pp. 1650003 ◽  
Author(s):  
Gloria Ejehiohen Iyawa
Keyword(s):  
Knowledge Management ◽  
Management Practices ◽  
Structured Interviews ◽  
Software Developers ◽  
Management Framework ◽  
Software Developer ◽  
Study Approach ◽  
Software Companies ◽  
Km Strategy

Software development (SD) companies employ, train and provide software developers with the platform to improve their skills. Unfortunately, these investments are lost when a software developer resigns from the company or is not physically available to carry out work activities. This is a major problem experienced in Namibian SD companies. This paper investigates how knowledge is transferred and retained by software developers in Namibian SD companies. Using a case study approach, five software developers were purposively selected from five software companies in the city of Windhoek, Namibia. Data were collected using structured interviews. The findings revealed that Namibian SD companies do not have a formal knowledge management (KM) strategy in place, management is not involved in KM practices and experienced software developers are not willing to participate in the KM process as a result of job insecurities. The findings also revealed that knowledge gaps are created in Namibian SD companies when an experienced software developer resigns from the company, and this consequently hampers the SD process. Based on the findings, the study therefore proposes a knowledge management framework (KMF) for Namibian SD companies, which incorporates the needs of each software developer as well as the needs of the SD company to create an effective KM for Namibian SD companies. The KMF for Namibian SD companies were presented to five experts in the field of Software Engineering. The experts validated the KMF for Namibian SD companies and found it useful within the context of Namibian SD companies. The KMF for Namibian SD companies is expected to improve the way KM processes are carried out in Namibian software companies, providing a realistic approach to improving KM practices.

scholarly journals Technology Transfer From The University of Minas Gerais to a Private Company: Process and Results

2016 ◽  
Vol 4 (2) ◽  
pp. 208-219
Author(s):  
Maria Do Rosário Alves De Oliveira ◽  
Domingos A. Girolleti ◽  
Emerson Antonio Maccari ◽  
José Eduardo Storopoli
Keyword(s):  
Technology Transfer ◽  
Technological Development ◽  
Innovation Process ◽  
Minas Gerais ◽  
Structured Interviews ◽  
Private Company ◽  
Footwear Industry ◽  
Minas Gerais State ◽  
The University

Economic growth and technological development are closely related. In this article, the   process of technology transfer developed by the UFMG (a new sole cushioning system for a footwear industry in Nova Serrana city, in Minas Gerais State) is analyzed, using a case study. The data were collected from UFMG document research and through semi-structured interviews with the principal stakeholders. The process of technology transfer from the university to Crômic was a great learning process for both institutions. It led to a better relationship between the UFMG and the productive sector, opening up opportunities for new agreements and products. The study identified some aspects that need to be improved, such as simplification of procedures, bureaucracy reduction and regulation of the Brazilian Innovation Law within the departments of the university. The case study shows how much better cooperation between university and industry can contribute to the innovation process and improve competitiveness and the development of our country in these times of economic crisis.

Enhancing design thinking approaches to innovation through gamification

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rui Patrício ◽  
Antonio Carrizo Moreira ◽  
Francesco Zurlo
Keyword(s):  
Design Thinking ◽  
Early Stage ◽  
Case Study Research ◽  
Innovation Process ◽  
Service Development ◽  
Content Type ◽  
Improve Design ◽  
Business Environments ◽  
Product Service

PurposeThe paper aims to explore the relationship between gamification and design thinking approach to innovation in the context of the early stage of innovation process (ESoIP). Design thinking is conceptually appropriate to support innovative, complex and uncertain business environments. Still, its practices have demonstrated some difficulties in managing the ESoIP, such as lack of structure and clarity around goals. This paper argues that gamification can enhance and complement design thinking in the management of firms' ESoIP.Design/methodology/approachGiven the need to achieve a deeper understanding of the linkages between gamification and design thinking, the paper follows an exploratory theory building approach for this complex reality of innovation. The case study research method was conducted in three firms (Trivalor, Novartis and Microsoft) that applied a gamification approach to the ESoIP.FindingsThe results demonstrate that gamification has the power to enhance and complement design thinking practices by getting tasks more organized and improving coordination and employees' engagement in the innovation process.Practical implicationsThe paper provides critical managerial contributions on how firms can use gamification to improve design thinking approaches to ESoIP. Its consequences are also crucial to innovation, R&D, and product/service development managers interested in using gamification to support the ideation and concept development of new solutions complementing traditional design thinking approaches.Originality/valueMerging the gamification and design thinking approaches is novel, particularly on firms' ESoIP. The paper provides a comprehensive discussion of design thinking shortcomings and the role that gamification can play in overcoming them.

scholarly journals Competitive intelligence practice in liquor retailing: evidence from a longitudinal case analysis

2019 ◽  
Vol 47 (9) ◽  
pp. 997-1010 ◽  
Author(s):  
Constantinos Vasilios Priporas
Keyword(s):  
Business Environment ◽  
Competitive Intelligence ◽  
Sources Of Information ◽  
Longitudinal Case Study ◽  
Structured Interviews ◽  
Content Type ◽  
Secondary Sources ◽  
The Usa ◽  
Two Phases

Purpose Competitive intelligence (CI) is a vital tool for any company to survive and remain competitive in today’s hypercompetitive and uncertain business environment. The purpose of this paper is to investigate the use of CI in liquor retailing in the USA. Design/methodology/approach An exploratory single longitudinal case study was performed through observation and semi-structured interviews plus examining documents from secondary sources in two phases. Content analysis was used for the data analysis. Findings Regardless of the small size of the company, the owner has an active attitude toward monitoring competition by using various sources of information and converting it into intelligence for making sound decisions for both short-term and long-term competitiveness. Also, the central role of the owner in the CI process has been verified. Originality/value This study responds to calls for more case studies in the field and is the first one to explore CI in the liquor retailing ecosystem by using a longitudinal case study. In general, studies of CI in retailing are limited. It has clear value to CI practices for retailers in the USA and in general.

Managing Collaborative Research Networks

2010 ◽  
Vol 2 (4) ◽  
pp. 1-22 ◽  
Author(s):  
Dimitrina Dimitrova ◽  
Emmanuel Koku
Keyword(s):  
Social Network ◽  
Collaborative Research ◽  
Management Practices ◽  
Test Case ◽  
Structured Interviews ◽  
Managerial Practices ◽  
Face To Face ◽  
Communication Practices ◽  
Collaborative Research Networks

This paper explores how management practices shape the way dispersed communities of practice (CoPs) function. The analysis is a case study of a dispersed community engaged in conducting and managing collaborative research. The analysis uses data from a social network survey and semi-structured interviews to capture the management practices in the community and demonstrate how they are linked to the patterns of information flows and communication.This analysis is a test case for the broader issue of how distributed communities function. It shows that even highly distributed CoPs may have a dual life: they exist both online and offline, in both face-to-face meetings and email exchanges of their participants. The study examines a dispersed community engaged in conducting and managing collaborative research. The analysis uses data from a social network survey and interviews to examine its managerial practices, information exchanges and communication practices.

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