Social networking technologies and knowledge sharing in organizations

Author(s):  
Mohammad Hossein Jarrahi
2021 ◽  
Vol 3 (1) ◽  
pp. 1-21
Author(s):  
Sarah Khan ◽  
Dr. Nasir Mehmood

Purpose: The purpose of this study is to examine the direct impact of knowledge donating behaviour on employees’ productivity and an indirect effect through social networking technologies. Social networking technologies play a vital role in the growth and learning of individuals and organizations in today’s competitive business environment. Recently, advancement in social networking technologies has brought a paradigm shift in the overall business environment and specific operational requirements. This study aimed to investigate the role of social networking (SN) between knowledge donating behaviour (KD) and employees’ productivity (EP). Methodology: For this purpose, data were gathered from targeted respondents belonged to the Universities and Banks located in the Northern Punjab region of Pakistan. Structural Equation Modelling technique using the SmartPLS was carried to statistically analyse the responses. Findings: The results showed that the hypothesized relationship between knowledge sharing behaviour (KSB) and employee’s productivity was significant and positively related, while social networking played a significant mediating role between this relationship. Implications: The findings provided useful insight to the managers and policymakers for planning effective use of social networking technologies to craft knowledge sharing behaviour among employees to create efficiencies and intended outcomes. Originality: The study has uniquely focused merging phenomenon of knowledge sharing behaviour in the service sector of Pakistan, specifically among academic and financial sector by exploring the impact of social networking technologies and provide valuable future direction for researchers to further extend the underlined idea in the wake of current Covid-19 Pandemic.


Author(s):  
Mark Freeman

This case examines the issue of increasing adoption of Social Networking Technologies (SNTs), particularly microblogging, for emergency management practices during natural disasters. It discusses the technologies and how they are an integral part of information transfer for citizens in the geographic region affected by the natural disaster. This case presents the progression of how SNTs have been used during and in the aftermath of natural disasters in Australia between 2009 and 2011; these events are used as ‘organization’ for the paper. Accurate and timely information during natural disasters is essential in providing citizens with details about whether they should stay or leave an area. Traditionally, information was provided through television and radio broadcasts; however, these types of communications were one-way and only allowed for the push of information to citizens. SNTs are being used by the media and emergency organizations to provide information to citizens. These technologies are dynamic in their approach, allowing for knowledge sharing of all parties involved.


2011 ◽  
Vol 13 (2) ◽  
pp. 69-79 ◽  
Author(s):  
Mark Freeman

This case examines the issue of increasing adoption of Social Networking Technologies (SNTs), particularly microblogging, for emergency management practices during natural disasters. It discusses the technologies and how they are an integral part of information transfer for citizens in the geographic region affected by the natural disaster. This case presents the progression of how SNTs have been used during and in the aftermath of natural disasters in Australia between 2009 and 2011; these events are used as ‘organization’ for the paper. Accurate and timely information during natural disasters is essential in providing citizens with details about whether they should stay or leave an area. Traditionally, information was provided through television and radio broadcasts; however, these types of communications were one-way and only allowed for the push of information to citizens. SNTs are being used by the media and emergency organizations to provide information to citizens. These technologies are dynamic in their approach, allowing for knowledge sharing of all parties involved.


2009 ◽  
Vol 11 (4) ◽  
Author(s):  
C. Stafford ◽  
M.A. Mearns

Amid widespread resistance to online social networking tools, their effectiveness in promoting knowledge sharing in a knowledge-driven organisation was demonstrated in the study. Usage patterns, user attitudes and perceptions regarding online social networking technologies as a professional application for knowledge sharing within the workplace were investigated. Self-administered questionnaires were administered to a sample of IBM Global Business Services employees in South Africa. Upon completion of the questionnaire analysis an interview was conducted with the knowledge manager for verification and clarification purposes. The results revealed the respondents' positive attitudes regarding the use of social networking tools for knowledge sharing. The culture of knowledge sharing at IBM and the contribution that social networking tools makes within the company were uncovered. Findings disclosed that the online social networking tools were effective and that management at IBM encourages employees to make more and more use of the tools for knowledge sharing and knowledge creation. The results of this study demonstrate the effectiveness of online social networking tools and serve as encouragement to hesitant organisations to adopt social networking in their business practices.


2015 ◽  
Vol 10 (2) ◽  
pp. 78
Author(s):  
Abdul Mufti ◽  
Fitriana Destiawati ◽  
Tri Yani Akhirina

Based on the research in the first year high school students in Jakarta Google+ social networking technologies application is ready and accept the Google+ social networking technology but not to the use of a continuous basis. Therefore there is need for the development of the research is to use the model Unified Theory Of Acceptance And Use Of Technology (UTAUT). This study was conducted to evaluate the acceptance of the Google+ social network that has been done in the first phase of the study. Based on the results of the first phase of the research is still considered less acceptable social networking Google + as a learning medium high school students. The present study is expected to implement Google+ as a social network that can be used to accomplish more tasks. The method used for processing the data is to use the analysis technique of Structural Equation Model (SEM). The results of this study is the use of Google technology among high school students is strongly influenced by the condition of the supporting facilities for both girls and boys. If the environmental conditions and good supporting facilities, the interest of high school students to use technology Google+ will be even greater


2018 ◽  
Vol 57 (5) ◽  
pp. 1131-1159 ◽  
Author(s):  
Felix N. Koranteng ◽  
Isaac Wiafe ◽  
Eric Kuada

This article investigates how students’ online social networking relationships affect knowledge sharing and how the intensity of knowledge sharing enhances students’ engagement. It adopts the social capital theory as the basis for investigation, and the partial least square structural equation modeling was used to examine the hypothesized model. Responses from 586 students in higher education were analyzed. The findings provided empirical evidence which contradicts the argument that students perceive social networking sites as an effective tool for learning. Also, contrary to previous studies which posit that knowledge sharing impacts engagement, it was observed that there is no relationship between the two. However, as social networking sites differ in terms of member behavior norms, it is envisaged that if a similar study is conducted and limited to a specific academically inclined social networking site such as Academia.edu, ResearchGate, Mendeley, and so on, different findings may be observed.


Author(s):  
Wei Zhang ◽  
Cheris Kramarae

To further open the conversation about women's empowerment and global collaborations using new networking technologies, this chapter problematizes some prevalent ideas about creativity and social networking, notes suggested change that carry anti-feminist sentiments throughout the world, and suggests a number of ways that women and men can all benefit from an opening of queries about innovative ways of working together online. With the suggested expansions, the authors welcome more inclusive and invitational discussion about future digital media research and development.


Author(s):  
Sarabjot Kaur ◽  
Subhas Chandra Misra

Knowledge sharing in organizational context is facilitated by communicative process affected by varied social dynamics. It can be a difficult process in case of distributed organizations as employees may not be aware of the right source of getting advice and expertise. In such a scenario, social networking tools provide the required functionality for such sharing and lead to better social ties among knowledge providers and seekers across the organization. The chapter brings out some factors that affect knowledge-sharing behavior in the context of organizations using social networking tools as a communicative media.


2013 ◽  
pp. 84-102
Author(s):  
Edward Chen

This chapter discusses the Internet phenomenon known as Web 2.0. It explores Internet use, Internet users, and the continuous improvements being made to the Internet. The purpose of this chapter is to explain the impact that social networking has on the modern enterprise; particularly, when it comes to collaboration and knowledge sharing. The growth trajectory of Web 2.0 software such as social networking, blogs, tags, RSS feeds, wikis, YouTube videos, and widgets are presented, and each component is outlined in detail. Each application is also applied to a practical business setting. The benefits and challenges of each application are discussed, and examples of organizations that are implementing Web 2.0 strategies are presented. Some limitations and concerns of Web 2.0 are discussed. The chapter concludes with an examination of the implications of Web 2.0 on companies and their business and marketing strategies.


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