Usability: Adoption, Measurement, Value

2020 ◽  
pp. 001872081989509
Author(s):  
Janine D. Mator ◽  
William E. Lehman ◽  
Wyatt McManus ◽  
Sarah Powers ◽  
Lauren Tiller ◽  
...  
Keyword(s):  
Human Factors ◽  
Theory Development ◽  
Data Interpretation ◽  
Future Research ◽  
Domain Specific ◽  
Training Materials ◽  
Aging Populations ◽  
Usability Research ◽  
Future Theory ◽  
Insight Into

Objective We searched for the application of usability in the literature with a focus on adoption, measurements employed, and demonstrated value. Five human factors domains served as a platform for our reflection, which included the last 20 years. Background As usability studies continue to accumulate, there has been only a little past reflection on usability and contributions across a variety of applications. Our research provides a background for general usability, and we target specific usability research subareas within transportation, aging populations, autistic populations, telehealth, and cybersecurity. Method “Usability” research was explored across five different domains within human factors. The goal was not to perform an exhaustive review but, rather, sample usability practices within several specific subareas. We focused on answering three questions: How was usability adopted? How was it measured? How was it framed in terms of value? Conclusion We found that usability is very domain specific. Usability benchmarking studies and empirical standards are rare. The value associated with improving usability ranged widely—from monetary benefits to saving lives. Thus, researchers are motivated to further improve usability practices. A number of data collection and interpretation challenges still call for solutions. Application Findings offer insight into the development of usability, as applied across a variety of subdomains. Our reflection ought to inform future theory development efforts. We are concerned about the lack of established benchmarks, which can help ground data interpretation. Future research should address this gap in the literature. We note that our findings can be used to develop better training materials for future usability researchers.

scholarly journals Systematic Analysis of the Current Academic Research on Social Media Marketing

2017 ◽  
Vol 64 (s1) ◽  
pp. 15-27 ◽  
Author(s):  
Martin Klepek
Keyword(s):  
Social Media ◽  
Academic Research ◽  
Theory Development ◽  
Research Field ◽  
Future Research ◽  
Systematic Analysis ◽  
Technical Ability ◽  
The Social ◽  
Communication Habits ◽  
Future Theory

Abstract With the advent of social media where customers have the technical ability to upload own content the change occurred in some of the communication habits online. This world of constant communication is a challenge for businesses as well researchers. Academic research in this area is bringing valuable insights into people attitudes and behaviour on the social media. What is the current situation and where the research field is heading is a question of high importance. This study uses the systematic approach to reviewing the literature and to show the development of publications produced at Czech universities. Although the results show an increasing number of studies, Czech research is lagging behind other similar countries. Compared with the best countries, it is lagging behind in the number of quotations per article. On the basis of these analyses, suggestions for future research that can help to promote future theory development are proposed.

Evaluation Use Theory, Practice, and Future Research: Reflections on the Alkin and King AJE Series

2020 ◽  
Vol 41 (4) ◽  
pp. 581-602
Author(s):  
Michael Quinn Patton
Keyword(s):  
Theory Development ◽  
Operational Definition ◽  
Future Research ◽  
Complex Dynamic ◽  
Evaluation Use ◽  
Research On Evaluation ◽  
Complex Dynamic Systems ◽  
Definition Of ◽  
Context Specific ◽  
Future Theory

Marvin Alkin and Jean King published three AJE articles on evaluation use over four years, a coherent and comprehensive series covering the historical development of evaluation use, definitions and factors associated with use and misuse, and theories of evaluation use and influence, concluding with assessment of the first 50 years of use research. They conclude with recommendations for future theory development and research on evaluation. I draw a different set of conclusions and pathway forward. Where they seek a common universal operational definition of evaluation use, I propose treating use as a thick sensitizing concept that invites diversity of context-specific meanings. Where they find evaluation use theory inadequate, I argue that it is sufficient for its purpose. Where they seek more development of evaluation-specific utilization theory, I propose drawing on more established and validated theories from social sciences to explain and illuminate evaluation use as occurring in complex dynamic systems.

HR Outsourcing Literature Review: Decisions, Outcome and Its Future Research Directions

2020 ◽  
Author(s):  
Mandy Sim
Keyword(s):  
Literature Review ◽  
Theory Development ◽  
Research Area ◽  
Future Research ◽  
Research Directions ◽  
Human Resource Outsourcing ◽  
Dependent Variables ◽  
Key Issues ◽  
Future Research Directions ◽  
Insight Into

<p>This study aims to systematically synthesize more than 20 years of human resource outsourcing (HRO) studies in a way that is meaningful, concise and, useful to HRO researchers and practitioners. Using<b> </b>grounded coding technique blended with integrative literature review, empirical papers published from 1997 to 2018 are examined. This is the first HRO literature review using such techniques to answer three key research questions: What has the existing empirical academic literature revealed about the determinants of HRO decisions and outcomes? What are the key issues emerged from the literature? What are the gaps in knowledge which warrant future HRO research? Other than providing a comprehensive insight into an emerging research area, this review also contributes to laying an important foundation for the initial descriptive HRO theory development. 36 dependent variables and 99 independent variables over 449 relationships were coded.</p>

Theoretical Constructs and Relationships in Information Systems Research

2010 ◽  
pp. 1-17 ◽  
Author(s):  
Brent Furneaux ◽  
Michael Wade
Keyword(s):  
Information Systems ◽  
Theory Development ◽  
Future Research ◽  
Broad Perspective ◽  
Systems Research ◽  
Information Systems Research ◽  
Cumulative Learning ◽  
Future Theory ◽  
Time Information ◽  
Over Time

Constructs and the relationships between them are widely considered to be central to theory development and testing. Over time, information systems (IS) researchers have identified and explored an extensive set of relationships amongst a broad range of constructs. The result of these initiatives is a body of literature that can be considered to represent the cumulative learning of the discipline. Based on the premise that this cumulative learning is capable of providing valuable guidance to future theory development, the authors present a review and analysis of a large sample of empirical research published in two leading IS journals. The objective of this endeavor is to offer a broad perspective on the nature of the constructs and relationships explored in IS research and to develop a nomological network of the most salient relationships that can then serve to guide future research and to lend support to new and existing theory.

The Past and the Future of International Entrepreneurship: A Review and Suggestions for Developing the Field

2009 ◽  
Vol 35 (3) ◽  
pp. 600-633 ◽  
Author(s):  
Marcus Matthias Keupp ◽  
Oliver Gassmann
Keyword(s):  
International Entrepreneurship ◽  
Innovation Management ◽  
Theory Development ◽  
Academic Disciplines ◽  
Current Status ◽  
Future Research ◽  
Technology And Innovation ◽  
The Past ◽  
Further Development ◽  
Future Theory

In this article, the authors analyze the field of international entrepreneurship (IE), which is in desperate need of further theory development. They study the field of IE since its inception by offering a comprehensive review of 179 articles on IE published in 16 journals over 14 years, covering the academic disciplines of strategic management, international business, entrepreneurship, and technology and innovation management. From a systematic content analysis of this literature, the authors develop an organizing framework to analyze the field's current status. On the basis of this analysis, the authors can identify theoretical inconsistencies, conflicting predictions, and knowledge gaps that all forestall the further development of IE research. They then develop directions for future research that can help to overcome these obstacles and promote future theory development.

HR Outsourcing Literature Review: Decisions, Outcome and Its Future Research Directions

2020 ◽  
Author(s):  
Mandy Sim
Keyword(s):  
Literature Review ◽  
Theory Development ◽  
Research Area ◽  
Future Research ◽  
Research Directions ◽  
Human Resource Outsourcing ◽  
Dependent Variables ◽  
Key Issues ◽  
Future Research Directions ◽  
Insight Into

<p>This study aims to systematically synthesize more than 20 years of human resource outsourcing (HRO) studies in a way that is meaningful, concise and, useful to HRO researchers and practitioners. Using<b> </b>grounded coding technique blended with integrative literature review, empirical papers published from 1997 to 2018 are examined. This is the first HRO literature review using such techniques to answer three key research questions: What has the existing empirical academic literature revealed about the determinants of HRO decisions and outcomes? What are the key issues emerged from the literature? What are the gaps in knowledge which warrant future HRO research? Other than providing a comprehensive insight into an emerging research area, this review also contributes to laying an important foundation for the initial descriptive HRO theory development. 36 dependent variables and 99 independent variables over 449 relationships were coded.</p>

scholarly journals An Integrative Definition and Framework to Study Gossip

2020 ◽  
Author(s):  
Terence Daniel Dores Cruz ◽  
Annika Nieper ◽  
Martina Testori ◽  
Elena Martinescu ◽  
Bianca Beersma
Keyword(s):  
Multidimensional Scaling ◽  
Social Life ◽  
Theory Development ◽  
Building Blocks ◽  
Future Research ◽  
The Social ◽  
Definition Of ◽  
Future Theory ◽  
Conceptual Confusion

The omnipresence of workplace gossip makes understanding gossip processes imperative to grasp social life in organizations. Although gossip research has recently experienced an upsurge across the social sciences, findings regarding the consequences of gossip are conflicting. A potential reason is that gossip is conceptualized in myriad different manners in the scientific literature, causing conceptual confusion and rendering theoretical integration impossible. In order to resolve this, we systematically reviewed 6114 scientific articles on gossip and identified 324 papers that define gossip. From the definitions we extracted two essential characteristics of gossip on which there seems to be good agreement within the literature, namely (1) that gossip is communication between humans involving a sender, receiver, and target, and (2) that the target is absent or unaware of the communicated content. These formed the basis of a broad, integrative definition of gossip: a sender communicating to a receiver about a target who is absent or unaware of the content. Furthermore, our review revealed that some definitions discuss characteristics on which there is less agreement: gossip valence (from negative to neutral to positive) and formality (from informal to intermediate to formal). We propose incorporating these characteristics in a multidimensional scaling framework that can guide future research. Our broad, integrative definition of gossip and the multidimensional scaling framework provide the building blocks for a systematic, integrated knowledge base on the role of gossip in human social life, which can foster future theory development and hypothesis testing, and thereby ultimately help organizations to manage gossip.

The Role of the Human Factors Engineer in Product Liability Litigation

1972 ◽  
Vol 14 (1) ◽  
pp. 13-15 ◽  
Author(s):  
George A. Peters
Keyword(s):  
Human Factors ◽  
Expert Testimony ◽  
Product Liability ◽  
Consumer Products ◽  
Future Research ◽  
Human Factors Engineering ◽  
Testing Ground ◽  
Human Factors Research ◽  
Insight Into

Experience gained from providing expert testimony in court has uncovered a number of issues pertinent to the science and practice of human factors engineering. Cases reviewed here provide some insight into the kinds of problems encountered and the benefits which derive from this exposure. It appears that liability suits will prove to be the testing ground not only for consumer products but for the products of human factors research as well. Such cases are also suggestive of the criteria the courts will apply to future research efforts.

scholarly journals Applications of Optical Neuroimaging in Usability Research

2016 ◽  
Vol 24 (2) ◽  
pp. 4-9 ◽  
Author(s):  
Audrey P. Hill ◽  
Corey J. Bohil
Keyword(s):  
Human Factors ◽  
Near Infrared ◽  
Future Research ◽  
Task Completion ◽  
Functional Near Infrared Spectroscopy ◽  
Research Directions ◽  
Psychological Phenomena ◽  
Potential Applications ◽  
Future Research Directions ◽  
Usability Research

In this article we review recent and potential applications of optical neuroimaging to human factors and usability research. We focus specifically on functional near-infrared spectroscopy (fNIRS) because of its cost-effectiveness and ease of implementation. Researchers have used fNIRS to assess a range of psychological phenomena relevant to human factors, such as cognitive workload, attention, motor activity, and more. It offers the opportunity to measure hemodynamic correlates of mental activity during task completion in human factors and usability studies. We also consider some limitations and future research directions.

scholarly journals An Integrative Definition and Framework to Study Gossip

2021 ◽  
pp. 105960112199288
Author(s):  
Terence D. Dores Cruz ◽  
Annika S. Nieper ◽  
Martina Testori ◽  
Elena Martinescu ◽  
Bianca Beersma
Keyword(s):  
Social Life ◽  
Theory Development ◽  
Building Blocks ◽  
Future Research ◽  
Dimensional Scaling ◽  
The Social ◽  
Definition Of ◽  
Future Theory ◽  
Conceptual Confusion

The omnipresence of workplace gossip makes understanding gossip processes imperative to understand social life in organizations. Although gossip research has recently increased across the social sciences, gossip is conceptualized in disparate ways in the scientific literature. This conceptual confusion impedes theoretical integration and providing practical advice. To resolve this, we systematically reviewed 6114 scientific articles on gossip and identified 324 articles that define gossip. From these definitions, we extracted two essential characteristics of gossip on which there seems to be agreement within the literature, namely, (1) that gossip is communication between humans involving a sender, a receiver, and a target, and (2) that the target is absent or unaware of the communicated content. These two characteristics formed the basis of a broad, integrative definition of gossip: a sender communicating to a receiver about a target who is absent or unaware of the content. Furthermore, some definitions include characteristics on which there is less agreement: gossip valence (from negative to neutral to positive) and formality (from informal to intermediate to formal). We incorporate these characteristics in a dimensional scaling framework that can guide future research. Our broad, integrative definition of gossip and the dimensional scaling framework provide the building blocks for a systematic, integrated knowledge base on the role of gossip in human social life in general as well as in organizations. This can foster future theory development and hypothesis testing, ultimately helping organizations to manage gossip.

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