The Parent-Teacher Relationship in Pre-School Programs

1979 ◽  
Vol 73 (3) ◽  
pp. 102-105
Author(s):  
Wilma Hull ◽  
Marion Ross
Keyword(s):  
Parental Involvement ◽  
Service Delivery ◽  
Delivery Mode ◽  
Preschool Program ◽  
School Programs ◽  
Home Intervention ◽  
Provision Of Services ◽  
Effective Delivery ◽  
Parent Teacher Relationship

Parental involvement is essential to a preschool program. Home intervention is one approach for the provision of services to both parent and child. For the effective delivery of this type of intervention, teachers should consider some of the parent-teacher issues which may arise from this service delivery mode.

scholarly journals Parental Involvement Policies for Minors Seeking Abortion in the Southeast and Quality of Care

2021 ◽  
Author(s):  
Kari White ◽  
Subasri Narasimhan ◽  
Sophie A. Hartwig ◽  
Erin Carroll ◽  
Alexandra McBrayer ◽  
...  
Keyword(s):  
Quality Of Care ◽  
Parental Involvement ◽  
Service Delivery ◽  
Quality Care ◽  
Health Service Delivery ◽  
Policy Implications ◽  
Patient Centeredness ◽  
Patient Centered ◽  
Staff Members

Abstract Introduction Thirty-seven states require minors seeking abortion to involve a parent, either through notification or consent. Little research has examined how implementation of these laws affect service delivery and quality of care for those who involve a parent. Methods Between May 2018 and September 2019, in-depth interviews were conducted with 34 staff members involved in scheduling, counseling, and administration at abortion facilities in three Southeastern states. Interviews explored procedures for documenting parental involvement, minors’ and parents’ reactions to requirements, and challenges with implementation and compliance. Both inductive and deductive codes, informed by the Institute of Medicine’s healthcare quality framework, were used in the thematic analysis. Results Parental involvement laws adversely affected four quality care domains: efficiency, patient-centeredness, timeliness, and equity. Administrative inefficiencies stemmed from the extensive documentation needed to prove an adult’s relationship to a minor, increasing the time and effort needed to comply with state reporting requirements. If parents were not supportive of their minor’s decision, participants felt they had a duty to intervene to ensure the minor’s decision and needs remained centered. Staff further noted that delays to timely care accumulated as minors navigated parental involvement and other state mandates, pushing some beyond gestational age limits. Lower income families and those with complex familial arrangements had greater difficulty meeting state requirements. Conclusions Parental involvement mandates undermine health service delivery and quality for minors seeking abortion services in the Southeast. Policy Implications Removing parental involvement requirements would protect minors’ reproductive autonomy and support the provision of equitable, patient-centered healthcare.

Evaluating Sport Psychology Service Delivery for Elite USA Track and Field Athletes: Findings and Recommendations

2021 ◽  
pp. 1-14
Author(s):  
Lennie Waite ◽  
Chris Stanley ◽  
Brian Zuleger ◽  
Anne Shadle
Keyword(s):  
Service Delivery ◽  
Sport Psychology ◽  
Common Core ◽  
Service Provision ◽  
Track And Field ◽  
Delivery Mode ◽  
The Usa ◽  
Psychology Service ◽  
Managing Stress ◽  
And Training

In preparation for the 2020–2024 Olympic cycle, members of the USA Track and Field sport psychology (SP) subcommittee investigated the SP service provision needs and preferences of 88 elite Olympic-level athletes. A mixed-methods needs analysis was employed, which consisted of surveys, interviews, and a focus group, to help understand current SP usage and shape future SP services for USA Track and Field. Findings highlighted a lack of knowledge and exposure to SP services and a desire for increased contact with SP professionals among athletes, exposing gaps and room for improvement in service delivery. Athletes cited flexibility in terms of service delivery mode and shared common core preferences for mental training, including help managing stress, pressure, emotions, and other challenges of competition and training. The results are discussed in relation to strengthening the effectiveness of service provision through increasing visibility, accessibility, and education regarding the benefits of SP services.

The Worker/Client Relationship in Technology-Assisted Interventions

2021 ◽  
pp. 252-272
Author(s):  
Joseph Walsh
Keyword(s):  
Service Delivery ◽  
Social Workers ◽  
Human Service ◽  
Client Relationships ◽  
Client Relationship ◽  
Effective Delivery ◽  
Online Therapies

While the effective delivery of technology-assisted interventions remains a challenge for many social workers, they can be quite helpful for clients, and it is evident that positive worker/client relationships are possible through these media. With the worldwide onset of the COVID-19 pandemic it has become almost mandatory that human service practitioners become competent in these forms of service delivery. Given the inevitability of ongoing developments in this area, social workers should embrace the opportunities afforded by online therapies. The purposes of this chapter are to review various types of distance interventions and examine their effects on the quality of worker/client relationships, including 12 recommendations for social workers to enhance those relationships.

Service delivery to persons with communication disorders in Micronesia

1986 ◽  
Vol 7 (3) ◽  
pp. 23-25
Author(s):  
Jean L. Stewart ◽  
Velma A. Martinez
Keyword(s):  
Population Density ◽  
Service Delivery ◽  
Initial Level ◽  
Communication Disorders ◽  
Isolated Population ◽  
Resource Limitations ◽  
Communicative Disorders ◽  
Provision Of Services ◽  
Potential Availability ◽  
Diverse Cultures

Although PL 94–142 has applied to Micronesia since its passage, there remains a great void throughout the islands in the provision of services to persons with communicative disorders. It is probably the most underserved region within the jurisdiction of PL 94–142. There is evidence of a greater need for services than in other populations of similar size. Isolated, population-density islands, with diverse cultures and many languages, create tremendous obstacles in the delivery of services. Resource limitations in the region further restrict the potential availability of services. A model is presented for providing an initial level of services to the region over the next two decades.

Timeliness of Service Delivery in Vocational Rehabilitation Agencies

1976 ◽  
Vol 7 (3) ◽  
pp. 142-148
Author(s):  
Paul Cooper ◽  
Reed Greenwood
Keyword(s):  
Service Delivery ◽  
Vocational Rehabilitation ◽  
Research Study ◽  
Case Review ◽  
Review Procedure ◽  
Provision Of Services ◽  
State Region ◽  
Status Data

In an attempt to establish feasible methodology for determining the extent of undue delay in the provision of services by state vocational rehabilitation agencies, a research study was planned and conducted by the program evaluators of a five state region. Two methods of assessing the extent of undue delay were investigated—one based on a case review procedure and one based on the collection of time-in-status data. The two methods are discussed with respect to their relative advantages and compared with respect to the agreement in the identification of unduly delayed cases. The findings of the case reviewers with respect to the incidence and causes of undue delay are presented.

The Relationship between the Delivery of Day Care Services for Older People and the Design of Day Unit Premises

1997 ◽  
Vol 17 (1) ◽  
pp. 41-64 ◽  
Author(s):  
VALERIE BACON ◽  
CHRISTOPHER LAMBKIN
Keyword(s):  
Service Delivery ◽  
Older People ◽  
Day Care ◽  
Community Care ◽  
Models Of Care ◽  
Care Services ◽  
New Models ◽  
Effective Delivery ◽  
Design Factors ◽  
The Relationship

In response to recent community care policies in Britain, co-ordinated, needs-led models of care have been introduced into day care services for older people. Whilst their introduction has prompted detailed consideration of the changes required in the organisation and management of these services, less attention has been paid to their implications for the design of day care premises. Yet design factors impinge on all aspects of service delivery and any shortcomings in design may undermine the effective delivery of new models of care. This article uses findings from recent research to explore how design factors may facilitate or constrain service delivery, focusing on two aspects of the new models of care – that services should meet the needs of individual users and be locally-based.

Links among Social Status, Service Delivery Mode, and Service Delivery Preference in LD, Low-Achieving, and Normally Achieving Elementary-Aged Children

2000 ◽  
Vol 23 (1) ◽  
pp. 52-62 ◽  
Author(s):  
Lucy Le Mare ◽  
Marie de la Ronde
Keyword(s):  
Learning Disabilities ◽  
Service Delivery ◽  
Social Status ◽  
Rating Scales ◽  
Delivery Mode ◽  
Educational Programming ◽  
Students With Learning Disabilities ◽  
Older Students ◽  
Normally Achieving ◽  
Elementary Aged Children

Relations among social status, current service delivery, and service delivery preferences were examined in 42 students with learning disabilities (LD), 40 low-achieving (LA) and 42 average/high-achieving (A/HA) students in grades 2–4 and 6–7. Service delivery preferences were assessed via forced choice (in-class vs. pullout) and ratings. Participants and classmates completed sociometric rating scales asking how much they liked to work and play with each classmate and how much classmates liked to work and play with them. Most students chose pullout service and rated pullout higher than in-class service. Current service was related to service preference only in the LA group. Only among LD students were self- and peer-rated social status related. Social status was lowest for LD, followed by LA and A/HA children. Among older students, those who preferred pullout service had lower sociometric status than those who preferred in-class service. Implications for educational programming decisions are discussed.

Service Shedding in Local Governments: Why Do They Do It?

2015 ◽  
Vol 26 (2) ◽  
pp. 359-374 ◽  
Author(s):  
Scott Lamothe ◽  
Meeyoung Lamothe
Keyword(s):  
United States ◽  
Local Government ◽  
Service Delivery ◽  
Local Governments ◽  
The United States ◽  
Delivery Mode ◽  
Time Period ◽  
Management Association ◽  
Alternative Service ◽  
Do So

Using four consecutive International City/County Management Association alternative service delivery arrangement surveys, this study explores the determinants of service shedding by local government in the United States. Our findings indicate that service shedding is fairly common, with almost 70% of jurisdictions experiencing at least one termination between 1992 and 1997. With regards to why jurisdictions shed services, we find that prior delivery mode is very influential. Specifically, services that were contracted out in the previous time period are much more likely to be dropped than are those that were produced in-house. We also find that the behavior of neighboring jurisdictions matters—if your neighbors tend to provide a service, you tend to continue to do so as well. We find little support for the idea that either budget stress or ideology is impactful in the decision to drop services.

“My bad”: investigating service failure effects in self-service and full-service settings

2019 ◽  
Vol 33 (2) ◽  
pp. 181-191 ◽  
Author(s):  
Sören Köcher ◽  
Stefanie Paluch
Keyword(s):  
Service Delivery ◽  
Negative Impact ◽  
Service Failure ◽  
Delivery Mode ◽  
Content Type ◽  
Active Involvement ◽  
Service Failures ◽  
Study Results ◽  
Negative Effect ◽  
Self Service

PurposeCompanies in diverse branches offer a variety of service alternatives that typically differ in terms of the degree to which customers are actively involved in service delivery processes. The purpose of this paper is to explore potential differences in consumers’ reactions to service failures across services provided by a service employee (i.e. full-services) and services that require customers’ active involvement (i.e. self-services).Design/methodology/approachTwo 2 (full-service vs self-service) × 2 (no service failure vs service failure) scenario-based experiments in technological and non-technological contexts (i.e. ticket purchase and furniture assembly) were conducted.FindingsStudy results reveal that although service failures have a similar negative impact on satisfaction across both full-services and self-services, in the self-service context, the negative effect on the willingness to use the same service delivery mode again is attenuated.Research limitations/implicationsBy emphasizing the role of customers’ active involvement in the service delivery process, the study extends previous knowledge regarding customer response to service failures in different service settings.Practical implicationsBy highlighting that self-service customers’ future behavioral intentions are less severely affected by service failures, the authors present an additional feature of customer involvement in service delivery processes that goes beyond the previously recognized advantages.Originality/valueDespite the abundance of research on the effects of failure attributions, previous studies have predominantly examined main effects of attributions on customer responses, such that insights into potential moderating effects of failure attributions on established relationships – as investigated in this study – are still scarce.

scholarly journals Monitoring Customer-focused Quality Service Delivery in Local Government: Conceptual Issues and Perspectives for Consideration

2012 ◽  
Vol 1 (1) ◽  
pp. 4 ◽  
Author(s):  
Modeni Mudzamba Micheal Sibanda
Keyword(s):  
South Africa ◽  
Local Government ◽  
Service Quality ◽  
Service Delivery ◽  
Provincial Government ◽  
Quality Service ◽  
The Public ◽  
Provision Of Services ◽  
Important Means ◽  
Monitoring Service

Local government in South Africa is no longer exclusively a function of national or provincial government; it is now regarded as a sphere rather than a tier of government. Section 152 of the Constitution of South Africa, 1996 stipulates the objectives of the local sphere of government, among which is ensuring the provision of services to communities in a sustainable manner. Poor or lack of service delivery by local authorities has received much media attention of late. Monitoring customer-focused service delivery could therefore be a critically important means to effect quality service delivery in local government. At its core this approach emphasises the treatment of municipal service users and the citizenry as customers. This article contends that conceptually customer-focused quality service delivery may potentially lever local government authorities out of the poor service delivery rut that has come to render some municipal authorities ineffective and inefficient and hence dysfunctional. At a conceptual level the article grapples with the elusive concept of service quality and the often contested concept of customer and proxy measures for monitoring service quality in the public sector. Citing British and South African customer-focused quality service delivery tools and initiatives, the article interrogates the efficacy of such initiatives and perspectives for monitoring customer-focused quality service delivery in the local sphere of government.

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