Performance Management Purpose, Executive Engagement, and Reported Benefits among Leading Local Governments

2013 ◽  
Vol 45 (3) ◽  
pp. 172-179 ◽  
Author(s):  
David N. Ammons ◽  
Ellen G. Liston ◽  
Jordan A. Jones
Keyword(s):  
Performance Management ◽  
Local Governments ◽  
Executive Engagement

An Overview of Local E-Government Adoption and Implementation in Turkey

2009 ◽  
pp. 419-436 ◽  
Author(s):  
Mete Yildiz
Keyword(s):  
Performance Management ◽  
Local Governments ◽  
Management System ◽  
Future Research ◽  
Performance Management System ◽  
Web Based ◽  
Research Areas ◽  
Current State ◽  
Adoption And Implementation ◽  
Government Mandates

This chapter presents an analysis of local e-government adoption and implementation in Turkey. To this end, academic articles, various laws, and parts of the newly-adopted Turkish Information Society Strategic Plan that pertains to local e-government, reports of local e-government implementation are reviewed. The chapter also examines the integration of local e-government applications in a portal and the efforts to link this portal to a Web-based performance management system for local governments. Overall, it can be said that there is a lack of consistency with regard to local e-government mandates and implementation. The chapter concludes with the evaluation of the current state of and future research areas about local e-government in Turkey.

scholarly journals Use and Utilization of Performance Information in Hungary: Exemplary Cases from the Local- Government and the Higher-Education Sectors

2015 ◽  
Vol 8 (2) ◽  
pp. 23-48
Author(s):  
György Hajnal ◽  
Márton Ugrósdy
Keyword(s):  
Performance Management ◽  
Local Governments ◽  
Public Services ◽  
Anglo Saxon ◽  
Performance Information ◽  
Use Of Data ◽  
Actual Use ◽  
Efficiency And Effectiveness ◽  
And Performance ◽  
Measurement And Evaluation

Abstract Performance information and performance management are usually seen as tools to promote the efficiency and effectiveness of different public-policy programs. Performance management is a hot topic in the post-NPM discourse, however most of the debate is centered on the Western European and Anglo-Saxon models of measurement and evaluation of public services. This paper examines how a Central European country with a strong Rechtsstaat tradition can adapt to the use of performance management, and what patterns we can identify in the actual manifestations of measurement and use of data. The authors argue that even though performance management is not known in Hungary as per defined in the academic literature, there are signs on the ground that PM ideology and actual use are gaining traction in every field of public services, both in central and local governments.

scholarly journals Perspective of Local Government on the Performance Assessment of District Sports and Leisure Centers

2020 ◽  
Vol 12 (21) ◽  
pp. 9094 ◽  
Author(s):  
Chin-Yi Fred Fang
Keyword(s):  
Local Government ◽  
Performance Management ◽  
Local Governments ◽  
Performance Model ◽  
Project Finance ◽  
Quadrant Analysis ◽  
Internal Resources ◽  
Modified Delphi ◽  
Target Ratio ◽  
Four Quadrant

This paper addresses the problem of performance management of operate-transfer (OT) project finance for public sports and leisure centers (SLC) from the perspective of local government. This study contributes to use an evolutionary theory of competitive advantage and mixed-methods, including a modified Delphi method to develop the efficiency-based performance model (EPM) under OT project finance for the public SLCs. The total-factor framework disaggregating the efficiency into an innovative output surplus target ratio (OSTR) provides local governments with a contracted period to manage the SLCs through further specific improvement advice. This study further proposed the four-quadrant matrix formulated by long-term efficiency and short-term profitability to identify the benchmark and improvement directions. The empirical results indicated that there are fifteen SLCs located in the benchmark quadrant. This study provides policy makers in the local governments with a scientific reference to keep or drop the current operating private enterprise in the next concession period. The most underperforming SLCs could follow this proposed quadrant analysis and OSTR index, utilizing their internal resources to develop more attractive and reasonable-price exercise courses for participant growth.

A dynamic performance management approach to frame corruption in public procurement: a case study

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Salvatore Gnoffo
Keyword(s):  
Performance Management ◽  
Local Governments ◽  
Public Procurement ◽  
Dynamic Performance ◽  
Decision Makers ◽  
Risk Indicators ◽  
Management Approach ◽  
Extensive Literature ◽  
Content Type

Purpose The purpose of this paper is to frame the causal relationships between corruption in public procurement and performance of local governments. Design/methodology/approach An outcome-based dynamic performance management approach is adopted to explore a representative case study of a small Italian municipality. The model is based on three sources: qualitative primary data generated by face-to-face convergent interviews; secondary data retrieved from documents describing legal cases linked to procurement and open-access repositories; and an extensive literature review. Findings Emphasizing the role of community civic morality systemically may help to understand some counterintuitive results in the past research and support decision-makers and policymakers in setting effective strategies to curb the associated negative implications. Social implications A dynamic approach of performance management aimed at framing corruption in public procurement may guide policymakers and decision-makers in keeping their “cognitive radar” constantly active, in a way to detect emerging corruptive phenomena that could be otherwise ignored by normal diagnostical approaches. It may also help to promote organizational ethical learning and improve community outcomes. Originality/value This research provides a causal and systemic framework of relationships involving local government performance and wrongdoings in public procurement, by including performance risk indicators linked to structural and individualistic causes of corruption.

Effective performance management of local governments in Khyber Pakhtunkhwa, Pakistan

2019 ◽  
Vol 68 (1) ◽  
pp. 26-45
Author(s):  
Altamash Janjua ◽  
Farrukh Attique ◽  
Adil Raza ◽  
Waqar Akbar
Keyword(s):  
Developing Countries ◽  
Public Sector ◽  
Service Delivery ◽  
Performance Management ◽  
Local Governments ◽  
Positive Impact ◽  
Content Type ◽  
Khyber Pakhtunkhwa ◽  
Effective Performance ◽  
The Impact

Purpose Effective performance management of local governments is essential for efficient service delivery to the citizens. This is especially true for developing countries where performance management of public sector is severely lacking. The purpose of this paper is to discuss a pioneering and effective performance management framework that has been implemented in the province of Khyber Pakhtunkhwa, Pakistan. Design/methodology/approach The paper outlines the design and implementation of the system in light of relevant research work. Latest digital technologies including smartphone applications and social media have been used to make the system effective and responsive to the needs of the citizens and sustainable in the long term. Findings The impact of the system includes a drastic reduction in polio infection cases by 90 percent in the province and the successful completion of one of the biggest afforestation campaigns in the world in recent years. In addition, noteworthy improvements in public health, education and municipal services have also been achieved through this system in a province that has a population of 30.5 m. Research limitations/implications The paper uses field data to highlight the positive impact of the system which has been operational for more than two years now. Practical implications The strong positive impact of the system supports the case for implementation of similar public sector reforms in other developing countries. Social implications The implementation of the system has resulted in significant improvements in social sector service delivery. Originality/value There is very limited literature available on successful performance management reforms in the public sector of the developing world. Therefore, this case study can be a very important resource.

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