The Performance of Performance Appraisal Systems: A Theoretical Framework for Public Organizations

2021 ◽  
pp. 0734371X2110435
Author(s):  
Marta Barbieri ◽  
Lorenza Micacchi ◽  
Francesco Vidè ◽  
Giovanni Valotti

Performance appraisal (PA) plays a strategic role in public sector human resource management (HRM), acting as a driver for better performance. Drawing from previous theoretical research on the social context of performance appraisal systems and their effectiveness, the study develops a generalizable theoretical framework for classifying performance appraisal systems according to their structural and process proximal variables: purpose, rating source, and structured face-to-face feedback sessions. Through a multiple case study analysis, the theoretical framework has been applied to a sample of Italian PA systems for senior civil servants, aiming to explore the relationship between the structural and process proximal variables of PA systems and rating discriminability, intended as a measurement of performance effectiveness. The results show that the framework accurately represents the variation of the design of performance appraisal systems in the Italian context, highlighting the central role played by multi-source feedback and face-to-face rater-ratee interactions in promoting rating discriminability.

2010 ◽  
Author(s):  
Dan Ispas ◽  
Alexandra Ilie ◽  
Russell E. Johnson ◽  
Dragos Iliescu ◽  
Walter C. Borman

2021 ◽  
pp. 1-13
Author(s):  
Hajar Boutmaghzoute ◽  
Karim Moustaghfir

BACKGROUND: This study builds on the little guidance in the existing literature to analyze the relationship between employee-oriented CSR actions and employee retention in a business context, while using Freeman stakeholders’ model as a theoretical research framework. This research also aims to shed light on significant behavioral factors facilitating the relationship between CSR endeavors and turnover rate. OBJECTIVE: This paper builds on the existing research gap in the literature and suggests that behavioral factors, including job satisfaction, organizational identification, and motivation facilitate the relationship between employee-oriented CSR actions and employee retention, which contributes to laying the foundations of a theoretical framework that has the potential to advance both theoretical and practitioner debates and disentangle the complexity of such a relationship, while offering strategically-focused development venues in CSR and HRM fields. METHODS: This research uses a single case study design to ensure an in-depth and detailed analysis of the phenomenon under scrutiny, while relying on a triangulation methodology for data collection, including a questionnaire used as exploratory approach, interviews to generate explanatory data, and archival data to bring confirmatory insights. Data analysis followed the procedures of a deductive approach. RESULTS: The research results show a positive relationship between employee-oriented CSR actions and employee retention, while demonstrating the facilitating role of job satisfaction, organizational identification, and motivation in moderating such a relationship. The findings also stress the importance of framing CSR interventions within the organization’s strategy and goals, while ensuring employee participation in such decision making processes to maximize the effect of CSR interventions on employee commitment and reduce turnover. CONCLUSIONS: This research has the potential to better clarify the nature of the relationship involving CSR interventions, from an employee perspective, retention, and turnover, while laying the foundations of a theoretical framework linking such constructs and other behavioral factors that underpin and support such a relationship. Building on the study’s findings and assumptions, future research is needed to gain a more comprehensive understanding of how HR-related CSR actions affect behavioral performance dimensions, resulting in employee commitment and retention. Future research should also consider multiple case study, multicultural, and ethnographic approaches for the sake of generalizability and theory building.


2017 ◽  
Vol 3 (1) ◽  
pp. 7-19
Author(s):  
Rebecca A. Bull Schaefer

Although the annual performance review has received much criticism from practitioners and researchers alike, organizations continue to use coaching and/or reviews to maximize employee effectiveness and minimize liabilities. A semester class is a great context to practice skills relating to tracking and reviewing performance. This article describes how management instructors can implement performance reviews as an experiential exercise designed to improve students’ confidence related to receiving performance feedback. During a “Performance Appraisal Week,” instructors conduct individual performance reviews designed to discuss individual students’ class performance and elicit student–teacher feedback. Students experience the emotions of a professional face-to-face review, practice multiple-source and multiple-measure feedback interpretation, engage in performance-related dialogue, and consider plans to meet goals. During a full-class reflection and debrief, students apply concepts and discuss elements of performance management systems, and they build their confidence in how to navigate performance-related feedback discussions.


2017 ◽  
Vol 21 (03) ◽  
pp. 1750030 ◽  
Author(s):  
NATALIA STROBEL ◽  
JAN KRATZER

Achieving effective innovation is a complex task and during this process, firms [especially small and medium sized enterprises (SMEs)] often face obstacles. However, research into obstacles to innovation focusing on SMEs is very scarce. In this study, we propose a theoretical framework for describing these obstacles to innovation and investigate their influence on the innovative performance of SMEs. Data were collected in 2013 through face-to-face interviews with executives of 49 technology SMEs from Germany. The semi-structured interviews were designed on the basis of scales for measuring innovativeness, financial/competitive performance and obstacles to innovation, next to purely open questions. We find that the internal obstacles, lack of know-how, capacity overloading, unclear roles and tasks as well as the external obstacle governmental bureaucracy negatively influence innovative performance of SMEs. However, in contrast to prior findings, this study shows that cooperation ties of firms might also negatively influence the innovative performance.


2021 ◽  
Vol 58 (1) ◽  
pp. 2532-2539
Author(s):  
Aeshah saif Alahmadi, Najla Mohamed Alqhtani

Among themost efficient employee related management practices identified in both the developed and the developing nations is performance appraisal system, which is alsorecognized as a strong motivator for employees. It also enables smooth functioning of managerial decision making, administrative decision making and the employee development. The present study reviews prominent and key studies conducted in recent past systematically in order to assess how organizational performance appraisal systems and competency management frameworks affect employees’ work performance in the telecomsector.


2017 ◽  
Vol 2 (1) ◽  
pp. 161
Author(s):  
Luisa Bravo ◽  
Mirko Guaralda

<p>‘Urban Visions. Beyond the Ideal City’ was an event held at Habitat III, the United Nations conference on Housing and Sustainable Urban Development, in Ecuador, included in a series of meetings and events at the Pop-up Public Space, Habitat III Village, in Parque El Ejido in Quito. On 26<sup>th</sup> October 2016, we presented two research projects aiming at community engagement on issues related to the future of the urban environment:<br />-    the "InstaBooth", a telephone booth-inspired portable structure developed at the Urban Informatics Lab of the Queensland University of Technology - <a href="http://www.urbaninformatics.net/projects/instabooth/">http://www.urbaninformatics.net/projects/instabooth/</a> - which uses tangible and hybrid interaction such as multi-touch screens and media façades to facilitate face-to-face and digitally mediated discussions;<br />-    the cinematography competition "Urban Visions. Beyond the Ideal City", promoted by City Space Architecture - <a href="http://www.cityspacearchitecture.org/?p=urban-visions-beyond-the-ideal-city">http://www.cityspacearchitecture.org/?p=urban-visions-beyond-the-ideal-city</a> - which is the first film competition in the Italian context involving film-makers at a professional level on topics related to cities and urbanity.</p>


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