Overcoming Resistance to Change: Using Narratives to Create More Positive Intergroup Attitudes

Researchers and practitioners have proposed numerous methods to reduce prejudice and create more positive attitudes toward members of other groups. However, empirical support for the effectiveness of these methods is mixed at best. Here, we propose that intergroup attitudes tend to be highly resistant to change, and thus, any method aiming to change these attitudes will be effective only if it successfully overcomes this resistance. First, we argue that traditional methods used to promote positive intergroup attitudes are inadequate in this regard. Next, we suggest that narratives are a unique way of overcoming resistance because they create less reactance, transport individuals into a story world, and provide them with social models. We then describe empirical evidence suggesting that narratives are likely to be particularly useful for creating more positive attitudes toward members of other social groups. Finally, we propose a number of empirical and theoretical questions that present challenges for research on narratives and intergroup attitudes.