Determinants of Consumer Perceptions of the Ethics of Online Retailers: An Investigation Using Confirmatory Factor Analysis

2021 ◽  
pp. 097226292110408
Author(s):  
Saptarshi Bhattacharya ◽  
Rajendra Prasad Sharma ◽  
Ashish Gupta

Though the online retailing ethics literature has been growing steadily, no research has attempted to examine the myriad aspects and concerns about the online retailers’ unethical practices and behaviours. The study aims to extend the research and re-validate the consumer perception of ethics of online retailers (CPEOR) scale in the Indian context. The methodology involves an exploratory factor analysis on a sample of 261 online shopper responses on a 7-point Likert scale. The obtained scale was then validated on a new sample of 416 users using confirmatory factor analysis. The research identifies and validates 10 factors that influence CPEOR, that is, privacy, security, non-deception, fulfilment, customer service, service recovery, fairness concerns, environmental concerns, corporate social responsibility and ethical policies. The study offers valuable insights to the managers and researchers. The study offers best practices in the different dimensions of CPEOR along with future research directions. The study provides unified and comprehensive insights on CPEOR by examining all possible dimensions of CPEOR.

2015 ◽  
Vol 43 (3) ◽  
pp. 481-492 ◽  
Author(s):  
Alisher Tohirovich Dedahanov ◽  
Choonghyun Kim ◽  
Jaehoon Rhee

We conducted a survey with 744 highly skilled full-time employees of South Korean conducted a survey with 744 highly skilled full-time employees of South Korean organizations to examine the associations among 2 organizational factors, namely to examine the associations among 2 organizational factors, namely centralization and communication opportunities, and 2 distinct forms of employee silence, and communication opportunities, and 2 distinct forms of employee silence, namely acquiescent and prosocial silence. Confirmatory factor analysis and structural acquiescent and prosocial silence. Confirmatory factor analysis and structural equation modeling were performed to test our hypothesized model. The findings revealed that modeling were performed to test our hypothesized model. findings revealed that centralization positively influenced employees' acquiescent silence and that communication positively influenced employees' acquiescent silence and that communication opportunities positively impacted their prosocial silence. Theoretical and practical positively impacted their prosocial silence. and practical implications, limitations, and future research directions are discussed. limitations, and future research directions are discussed.


2021 ◽  
pp. 1-22
Author(s):  
Anđelka Stojanović ◽  
Natalija Sofranova ◽  
Sanela Arsić ◽  
Isidora Milošević ◽  
Ivan Mihajlović

Corporate social responsibility (CSR) has become a vital element for building a long-term relationship with a company’s stakeholders. Different dimensions of a company’s social initiatives in terms of internal and external CSR activities influence the satisfaction of employees with the purpose of improving the CSR application. The aim of this research is to examine the level of employees’ awareness of the implementation of CSR in Serbian and Russian companies. A comparative analysis between these two countries was carried out in order to perceive the differences in attitudes of employees, their job satisfaction, and consequently the implementation of CSR. The hypotheses of the developed model were tested by using the Multi-group Confirmatory Factor Analysis. The obtained results offered several implications for scholars and practitioners that should be considered when formulating and implementing CSR actions.


2020 ◽  
Vol 60 (1) ◽  
pp. 197-207
Author(s):  
Tien-Ming Cheng ◽  
Mei-Tsun Chen ◽  
Cheng-Ho Wu

The purpose of this study is to conceptualize a construct of Tour Conductor Playfulness (TCP) and establish a set of reliable and valid measures for TCP. The construct of TCP introduces a new concept in tourism research, while also extending the application of playfulness theory. TCP also can help businesses train employees and serve as a tool for human resource management. Study 1 produced initial items through in-depth interviews and content analysis, and study 2 conducted two sample collections. First, an exploratory factor analysis was performed by investigating 253 tour conductors, and four factors were identified: playful guiding, enthusiastic guiding, creative guiding, and engaged guiding. Second, this scale was validated with a new sample of 396 tour conductors. We verified the reliability of the TCP scale through confirmatory factor analysis, convergent validity, and discriminant validity to finally obtain 23 items. Implications and suggestions for future research are provided.


2021 ◽  
Vol 10 (4) ◽  
pp. 2133-2144
Author(s):  
Moh. Irma ◽  
Jumadi Jumadi ◽  
Heru Kuswanto ◽  
M. Anas

<p style="text-align: justify;">Metacognition inventory supports increased awareness and self-control to improve student’s academic success, including physics. However, there are limitations to revealing the Physics Metacognition Inventory (PMI), especially in Indonesia. This study aims to explore and evaluate the psychometric properties of PMI. This survey research has involved 479 students from three high schools in Indonesia. The psychometric properties of the I-PMI were evaluated using a Confirmatory Factor Analysis and Rasch Model approach. The results show that the Indonesian Physics Metacognition Inventory (I-PMI) is collected in 6 constructs from 26 items. The validity, reliability, and compatibility tests have also been analyzed with good results. The five rating scales used have adequate functionality. This research has also presented more comprehensive information about the Physics Metacognition Inventory in the context of Indonesian culture. This study has implications for using I-PMI to assess students’ metacognition at the high school level in Indonesia and recommendations for future research.</p>


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
G.S. Sureshchandar

PurposeThe disruptions caused by new-age technologies of Industry 4.0 are posing a formidable challenge to researchers, academicians and practitioners alike. Quality 4.0 that depicts the role of the quality function in the Industry 4.0 scenario must be comprehended so that the rudiments of Quality 4.0 are understood properly, and interventions can be made to embrace the new normal. As the literature on Quality 4.0 is extremely scarce, empirical studies are mandatory to augment the process of theory building.Design/methodology/approachThe research work identifies 12 axes of the Quality 4.0 revolution based on literature review and insights from experts. Subsequently, a measurement model is formulated and an instrument to measure the level of Quality 4.0 implementation is developed. The measurement model has been checked for model fit, reliability and validity using the confirmatory factor analysis approach.FindingsThe proposed model was found to be adequate, reliable and valid and concludes that though technology plays a significant role in the development of the Quality 4.0 system, aspects of traditional quality are very much apropos to transform to the next frontier of quality.Research limitations/implicationsImplications for future research are provided which would help to further explore the nascent field of Quality 4.0.Practical implicationsThis research would help the practitioners better understand the various requirements and measure the degree of implementation of a Quality 4.0 system.Originality/valueThe present research is perhaps the first of its kind in propounding a measurement model, through empirical analysis, for the betterment of the understanding of Quality 4.0 and its associated constituents.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Lerato Millicent Aghimien ◽  
Clinton Ohis Aigbavboa ◽  
Chimey Anumba ◽  
Wellington Didibhuku Thwala

Purpose The South African construction industry (SACI) is a huge employer of labour as the industry depends mostly on human resources to carry out its activities. However, the industry has also been noted for its poor workforce management and lack of attention to human resource management (HRM) issues. Therefore, this study aims to assess the challenges facing the effective management of the construction workforce in South Africa with a view to improving HRM activities in the industry and improve overall service delivery through an effectively managed workforce. Design/methodology/approach A pragmatic philosophical view using a mixed-method research design was adopted. The study’s qualitative strand was achieved through a Delphi, whilst the quantitative strand was achieved through a questionnaire survey. In addition, descriptive and inferential statistics such as mean item score, Kruskal-Wallis H-test, exploratory and confirmatory factor analysis were adopted for data analysis. Findings With high reliability, construct validity and model fit indices, the study found that for effective HRM to be attained within construction organisations, careful attention must be given to issues surrounding the nature of the industry, unhealthy working environment, employee-related issues, diversity and working condition in the industry. Originality/value Whilst several studies have been conducted on HRM, there is a lack of studies on the major challenges facing effective HRM in the SACI. The findings also offer future research studies a good theoretical platform to build upon.


2019 ◽  
Vol 34 (3) ◽  
pp. 497-510
Author(s):  
Namra Shahzadi ◽  
Bushra Akram ◽  
Saima Dawood ◽  
,Fayyaz Ahmad

The current study was aimed to adapt, translate and validate The Handling Bullying Questionnaire (THBQ; Bauman, Rigby & Hoppa, 2008) into Urdu language. Present study was conducted in two phases, at the first phase THBQ was translated into Urdu language through standard procedures. Linguistic equivalence between Urdu and English version scale of THBQ was found (r = 0.75**) in pilot study. In the second phase of the study psychometric properties were established through Exploratory Factor Analysis and Confirmatory Factor Analysis. A sample of 400 participants was selected for administration of scale. Exploratory Factor Analysis retrieved 6 factors solutions in 22 items. Confirmatory Factor Analysis (CFA) confirmed five factor model with 16 items. Thus, findings indicted the Urdu version of THBQ may be valid and reliable. The questionnaire can be used in future research for the assessment of handling bullying behaviors among school children by teachers and counselors.


2020 ◽  
pp. 089484531989887
Author(s):  
Emmanuel Affum-Osei ◽  
Sharon G. Goto ◽  
June Chun Yeung ◽  
Rong Wang ◽  
Hodar Lam ◽  
...  

This study validates Shane et al.’s Entrepreneurial Career Motives Scale across nations. A total sample of 948 undergraduate and postgraduate students from five nations (China = 229, Hong Kong = 213, Holland = 136, United States = 155, and Ghana = 215) were recruited to complete a survey designed to measure their entrepreneurial motives and other related constructs. Confirmatory factor analysis supported the hypothesized four-factor structure, namely, perceived recognition, sense of independence, pursuit of learning, and perceived roles. Results of the measurement invariance comparisons satisfactorily established measurement equivalence of the scale across nations, language versions, and genders. Both convergent and discriminant validities were established as the motives were associated with different constructs in an expected manner. Interestingly, different patterns in the entrepreneurial career motives emerged across nations. Overall, our findings provide support for the construct validity of the Entrepreneurial Motives Scale. Implications for practice, limitations, and future research directions are discussed.


2020 ◽  
pp. 107780122095215
Author(s):  
Alyssa M. Glace ◽  
Judith G. Zatkin ◽  
Keith L. Kaufman

Measuring attitudes and behaviors associated with sexual consent is crucial to research addressing sexual violence, as lack of consent is a defining feature thereof. This research developed and validated the Process-Based Consent Scale to address concerns associated with missing components of existing consent scales. The factor structure was supported by an exploratory factor analysis (EFA) and subsequent confirmatory factor analysis (CFA). The scale contains three subscales: ongoing consent, communicative sexuality, and subtle coercion. Results indicated good convergent and concurrent validity. Future research should consider using this tool to measure attitudes and behaviors related to sexual consent and coercion.


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