Trust in Automation: Comparison of Automobile, Robot, Medical, and Cyber Aid Technologies

Author(s):  
Sarah K. Hopko ◽  
Ranjana K. Mehta ◽  
Anthony D. McDonald

The adoption and appropriate utilization of automated subsystems is dependent on the acceptance, trust, and reliance in the automated subsystem and the systems as a whole. The differences in trust attitudes between vehicle, robot, medical devices, and cyber aids, as affected by dispositional and learned factors has not been studied. As such this paper employs an anonymous online survey to evaluate the contribution of these factors to trust by technology. The results indicate automation in medical devices are ranked as the most trusted, and the automation trust index is highest for automation in cyber aids, followed by medical devices. Vehicle automation and robot automation are the least trusted technologies by both measures. Furthermore, the largest contributors to trust index included familiarity with the technology, perceived importance and usefulness of the technology, and propensity to trust automation. This study illustrates the importance of considering demographics, attitudes, and experience in trust studies.

2021 ◽  
Vol 5 (5) ◽  
pp. 22
Author(s):  
Henrik Detjen ◽  
Robert Niklas Degenhart ◽  
Stefan Schneegass ◽  
Stefan Geisler

Misconceptions of vehicle automation functionalities lead to either non-use or dangerous misuse of assistant systems, harming the users’ experience by reducing potential comfort or compromise safety. Thus, users must understand how and when to use an assistant system. In a preliminary online survey, we examined the use, trust, and the perceived understanding of modern vehicle assistant systems. Despite remaining incomprehensibility (36–64%), experienced misunderstandings (up to 9%), and the need for training (around 30%), users reported high trust in the systems. In the following study with first-time users, we examine the effect of different User Onboarding approaches for an automated parking assistant system in a Tesla and compare the traditional text-based manual with a multimodal augmented reality (AR) smartphone application in means of user acceptance, UX, trust, understanding, and task performance. While the User Onboarding experience for both approaches shows high pragmatic quality, the hedonic quality was perceived significantly higher in AR. For the automated parking process, reported hedonic and pragmatic user experience, trust, automation understanding, and acceptance do not differ, yet the observed task performance was higher in the AR condition. Overall, AR might help motivate proper User Onboarding and better communicate how to operate the system for inexperienced users.


2021 ◽  
Vol 2 (3) ◽  
pp. 1-15
Author(s):  
Colm Sweeney ◽  
Courtney Potts ◽  
Edel Ennis ◽  
Raymond Bond ◽  
Maurice D. Mulvenna ◽  
...  

The objective of this study was to understand the attitudes of professionals who work in mental health regarding the use of conversational user interfaces, or chatbots, to support people’s mental health and wellbeing. This study involves an online survey to measure the awareness and attitudes of mental healthcare professionals and experts. The findings from this survey show that more than half of the participants in the survey agreed that there are benefits associated with mental healthcare chatbots (65%, p < 0.01). The perceived importance of chatbots was also relatively high (74%, p < 0.01), with more than three-quarters (79%, p < 0.01) of respondents agreeing that mental healthcare chatbots could help their clients better manage their own health, yet chatbots are overwhelmingly perceived as not adequately understanding or displaying human emotion (86%, p < 0.01). Even though the level of personal experience with chatbots among professionals and experts in mental health has been quite low, this study shows that where they have been used, the experience has been mostly satisfactory. This study has found that as years of experience increased, there was a corresponding increase in the belief that healthcare chatbots could help clients better manage their own mental health.


2021 ◽  
Vol 36 (6) ◽  
pp. 1216-1216
Author(s):  
Holly E Cooke ◽  
Claudia Jacova

Abstract Objective This study aimed to understand the implications that smartphones have for prospective memory (PM) performance. We examined normal adults’ performance on an event-based PM task embedded in an online survey, and its relationship with the PM strategies used prior to the PM cue. Method Participants included 349 individuals aged &gt;18— (M = 38.31; SD = 11.15); 62% male; non-Hispanic (83.38%); with education = HS diploma or less (8.31%), some college (12.61%), and college degree (79.08%)—recruited through Amazon Mechanical Turk. Participants completed the survey on their smartphones. The PM task required participants to respond “N/A” to a question presented later in the survey. Follow-up questions were asked about the use of external reminders, internal monitoring, recollections, and level of importance participants attributed to the PM task. Results One third of participants were successful on the PM task. Of those who had PM success, 11.50% used external reminders, 53.10% used internal monitoring strategies, 62.83% had recollections, and 95.56% considered the task at least somewhat important to remember. Logistic regression revealed that non-Hispanic ethnicity, ≤ high school education, and high perceived importance predicted PM success (Table 1). Interestingly, 40% of individuals with PM failure used external reminders, showing a significant negative relationship with PM success. Conclusions We found that external reminders, internal monitoring, and recollections may make PM success less likely during smartphone use—strategies which were associated with PM success in previous research. Only perceived importance predicted PM success, akin to previous findings. Implications reveal that smartphones may change the demands of PM tasks.


Author(s):  
Michael A. Nees

The expectations induced by the labels used to describe vehicle automation are important to understand, because research has shown that expectations can affect trust in automation even before a person uses the system for the first time. An online sample of drivers rated the perceived division of driving responsibilities implied by common terms used to describe automation. Ratings of 13 terms were made on a scale from 1 (“human driver is entirely responsible”) to 7 (“vehicle is entirely responsible”) for three driving tasks (steering, accelerating/braking, and monitoring). In several instances, the functionality implied by automation terms did not match the technical definitions of the terms and/or the actual capabilities of the automated vehicle functions currently described by the terms. These exploratory findings may spur and guide future research on this under-examined topic.


2015 ◽  
Vol 19 (1) ◽  
pp. 46-54 ◽  
Author(s):  
Christina R Munsell ◽  
Jennifer L Harris ◽  
Vishnudas Sarda ◽  
Marlene B Schwartz

AbstractObjectiveTo assess potential misperceptions among parents regarding the healthfulness of sugary drinks for their children.DesignOnline survey of parents. Participants identified the categories and specific brands of sugary drinks they provided for their children. They also indicated their perceptions of sugary drink categories and brands as healthy options for children, perceived importance of on-package claims in purchase decisions and their concerns about common sugary drink ingredients.SettingOnline market research panel.SubjectsParents (n 982) of 2- to 17-year-olds, 46 % non-white or Hispanic.ResultsNinety-six per cent of parents provided on average 2·9 different categories of sugary drinks for their children in the past month. Flavoured waters, fruit drinks and sports drinks were rated as the healthiest sugary drink categories. Across all categories and brands, parents who purchased specific products rated them as significantly healthier than those who did not (P<0·05). Over half of parents reported concern about caffeine, sugar and artificial sweeteners in sugary drinks that their children consume and approximately one-third reported that on-package ingredient claims were important in their purchase decisions.ConclusionsNearly all parents provide sugary drinks for their children and many believe that some sugary drinks are healthy options for children, particularly flavoured waters, fruit drinks and sports drinks. Furthermore, many parents rely upon on-package claims in their purchase decisions. Given excessive consumption of added sugar by children in the home, there is a continuing need to address parents’ misperceptions about the healthfulness of many sugary drink products.


2021 ◽  
Author(s):  
Yu-Te Huang ◽  
Bobo Hi-Po Lau ◽  
Marty W. Forth ◽  
Stuart Gietel-Basten

Abstract Background: Despite the globally rising recognition of same-sex relationships, sexual minority men continue to report lower childbearing desire and intention compared to their heterosexual counterparts, even though both groups tend to consider parenting as valuable. This study capitalized on the prospective process of legalization of same-sex marriage (SSM) in Taiwan to capture changes in gay and bisexual men’s desire and attitudes towards parenthood as a function of the legalization of SSM. Methods: 863 respondents (Mean age = 27.9 years ±5.8) completed an online survey shortly before and 1½ years after the legalization of SSM. They reported their childbearing desire, marital status, and attitudes towards childbearing and marriage. Results: Contrary to our expectation of an increase in childbearing desire due to enhanced legal recognition of same-sex relationships, our study found that fewer participants in the follow-up survey expressed a childbearing desire (59.0% vs 74.2%), and the perceived importance of childbearing dropped mildly (3.48 to 3.26, Cohen’s d=0.269). Those who expressed a consistent childbearing desire attached greater importance to SSM and regarded SSM as a source of a sense of security and recognition by friends/family. The perceived importance of SSM was mildly positively related to the perceived importance of childbearing. Conclusion: Although the decrease in childbearing desire and its perceived importance may be attributable to a lack of access to family building options (e.g., surrogacy and adoption) and the COVID-19 pandemic, our findings illustrate that parenthood can be a logical next-step for Taiwanese male same-sex couples and call for the development of affordable family building options for these men.


2019 ◽  
Author(s):  
Meredith T. Niles ◽  
Lesley A. Schimanski ◽  
Erin C. McKiernan ◽  
Juan P. Alperin

AbstractUsing an online survey of academics at 55 randomly selected institutions across the US and Canada, we explore priorities for publishing decisions and their perceived importance within review, promotion, and tenure (RPT). We find that respondents most value journal readership, while they believe their peers most value prestige and related metrics such as impact factor when submitting their work for publication. Respondents indicated that total number of publications, number of publications per year, and journal name recognition were the most valued factors in RPT. Older and tenured respondents (most likely to serve on RPT committees) were less likely to value journal prestige and metrics for publishing, while untenured respondents were more likely to value these factors. These results suggest disconnects between what academics value versus what they think their peers value, and between the importance of journal prestige and metrics for tenured versus untenured faculty in publishing and RPT perceptions.


Author(s):  
Eric Koenig ◽  
Katherine Guertler

Instructors of English for Special Purposes often describe the challenge of determining which specific content and competencies to address in their courses. After all, it is the focus on technical subject matter which students expect to differentiate engineering ESP from standard EFL. Yet ESP instructors, who frequently have a background in fields such as applied linguistics or education, often receive little input from technical specialists as to which specialist topics are most relevant to their target domain.Our research indicates that ESP instructors in higher education can leverage a valuable resource to enrich teaching effectiveness: students who have already gained professional experience. As part of a longitudinal study at two universities of applied sciences (UAS) in southern Germany, engineering students at the beginning of their first semester of compulsory technical English participate in an online survey. The course participants provide relevant biographical information such as work experience and evaluate the perceived importance of a selection of skills and applications for a Technical English course. The surveys, administered in October 2016 and October 2017 and encompassing nearly 1000 respondents, provide compelling insights. Analysis reveals conclusive correlations between the perceived importance of course components and students’ declared level of previous work experience. Listening comprehension, reading comprehension, process description, and test and measurement are topics whose importance correlates positively with work experience level. In addition, there are clear trends relating work experience level with the importance of the reading and writing of technical documents as well as communication and interaction.This data provides empirically-founded criteria for selecting the topics to include in the scope of a Technical English course for engineers, informed by the judgment of students with occupational experience. Additionally, recognizing that students with work experience have legitimate practitioner credibility allows instructors to identify and select relevant subject matter in concordance with experienced students’ learning objectives. ESP learners will profit greatly from cultivating skills with proven practical applicability. 


Author(s):  
Sophie E. Tait ◽  
Debora Jeske

The current study examined the role of personality attributes and online profile characteristics as predictors of self-disclosure. The authors were specifically interested to learn how personality and profile attractiveness influenced the quantity and type of information individuals would be willing to share about themselves with a potential dating partner who they have never met before. The results of the online survey with 149 female participants revealed that the propensity to trust and extraversion were significant positive predictors of self-reported tendency to self-disclose potentially sensitive and identifying information, while greater profile attractiveness further increased the amount of information they were willing to share. These findings suggest that information disclosure is in part driven by personality and context, which has potential implications for how careful individuals are about revealing potentially sensitive information to strangers.


2011 ◽  
Vol 6 (1) ◽  
pp. 5-14 ◽  
Author(s):  
Cailee E. Welch ◽  
Bonnie L. Van Lunen ◽  
Stacy E. Walker ◽  
Sarah A. Manspeaker ◽  
Dorice A. Hankemeier ◽  
...  

Context: Before new strategies and effective techniques for implementation of evidence-based practice (EBP) into athletic training curricula can occur, it is crucial to recognize the current knowledge and understanding of EBP concepts among athletic training educators. Objective: To assess athletic training educators' current knowledge, comfort, and perceived importance of evidence-based concepts. Design: Cross-sectional survey design. Setting: Online survey instrument. Patients or Other Participants: 141 respondents (28.3% response rate) from a convenience sample of 498 athletic training educators. Main Outcome Measure(s): Demographic information and knowledge, comfort, and perceived importance of 11 EBP concepts (definition of EBP, steps of EBP, reliability, validity, intra-class correlation coefficient, kappa coefficient, specificity, sensitivity, likelihood ratio, positive predictive value, negative predictive value) were obtained. Results: Participants' overall EBP knowledge score was 64.4%. Characteristics associated with higher knowledge scores were terminal degree (69.92% ± 10.36, P &lt; .001), hours of research per week (66.96% ± 12.61, P = .029), and hours of teaching-related tasks conducted per week (67.47% ± 12.48, P = .002). Overall EBP comfort was 2.37/4.0 (“uncomfortable”). Characteristics associated with higher comfort scores were terminal degree (2.51 ± 0.67, P = .017), hours of research per week (2.52 ± 0.69, P = .025), and EBP workshops previously attended (2.56 ± 0.66, P = .002). Overall EBP perceived importance was 3.34/4.0 (“important”). The characteristic associated with higher importance scores was hours of research per week (3.44 ± 0.45, P = .009). Conclusions: Athletic training educators' current knowledge of EBP concepts needs to be improved. This study indicates that athletic training educators are uncomfortable with evidence-based concepts, yet believe it is important for curricular implementation. The future development of workshops and teaching models should focus on the varying levels of EBP concepts. Distinguishing modes for curricula implementation might also be an effective way to increase knowledge, comfort, and perceived importance levels.


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