The sociality of minimizing involvement in self-service shops in Denmark: Customers’ multi-modal practices of being, getting, and staying out of the way

2021 ◽  
pp. 175048132110436
Author(s):  
Gitte Rasmussen ◽  
Elisabeth Dalby Kristiansen
Keyword(s):  
Social Interaction ◽  
Multimodal Interaction ◽  
Social Involvement ◽  
Eye Tracker ◽  
Social Contacts ◽  
Video Recordings ◽  
Brick And Mortar ◽  
Tacit Coordination ◽  
Self Service ◽  
The Way

For some customers, the corona pandemic has turned e-shopping into a fine alternative to shopping in brick-and-mortar shops. For other customers in quarantine e-shopping is the only alternative. The long-lasting pandemic, however, has reminded us of the importance of social contacts and interactions – even if it’s just to go the supermarket to ‘mingle’. This paper investigates what ‘mingle’ means when shopping in physical self-service shops amongst unacquainted others in Denmark. It describes customers’ practice of doing self-service by organizing interaction to minimize social involvement. It shows how they, as a matter of fact, co-ordinate their conduct in ways that hampers possibilities for engaging in even small ‘ritual’ exchanges of talk. The paper draws upon a corpus of video recordings of customers’ self-service practices in shops in Denmark. In addition, the customers’ gaze was recorded with the mobile Tobii Pro X3 eye tracker. The study falls within the realm of ethnomethodological and conversation analytic studies of multimodal interaction. It concludes that self-service is achieved through co-present customers’ tacit coordination of multimodal actions in social interaction and that their practices work to achieve ‘effortlessly’ and ‘spontaneously’ being, getting, and staying out of the way, which seems to be an ideal for self-service shopping. Talk and moreover having a conversation seems to be an impediment to it.

Walking through the city soundscape: an audio-visual analysis of sensory experience for people with psychosis

2022 ◽  
pp. 147035722110526
Author(s):  
Sara Merlino ◽  
Lorenza Mondada ◽  
Ola Söderström
Keyword(s):  
Social Interaction ◽  
Conversation Analysis ◽  
Visual Analysis ◽  
Sensory Experience ◽  
Urban Environments ◽  
Noisy Environments ◽  
Urban Context ◽  
Video Recordings ◽  
The City ◽  
The Way

This article discusses how an aspect of urban environments – sound and noise – is experienced by people walking in the city; it particularly focuses on atypical populations such as people diagnosed with psychosis, who are reported to be particularly sensitive to noisy environments. Through an analysis of video-recordings of naturalistic activities in an urban context and of video-elicitations based on these recordings, the study details the way participants orient to sound and noise in naturalistic settings, and how sound and noise are reported and reexperienced during interviews. By bringing together urban context, psychosis and social interaction, this study shows that, thanks to video recordings and conversation analysis, it is possible to analyse in detail the multimodal organization of action (talk, gesture, gaze, walking bodies) and of the sensory experience(s) of aural factors, as well as the way this organization is affected by the ecology of the situation.

scholarly journals ANALYSIS OF SOCIAL INTERACTION OF MENTALLY RETARDED CHILDREN

2018 ◽  
Vol 2 (2) ◽  
pp. 17-21
Author(s):  
Yudhie Suchyadi ◽  
Yulia Ambarsari ◽  
Elly Sukmanasa
Keyword(s):  
Mental Retardation ◽  
Social Interaction ◽  
Descriptive Analysis ◽  
Research Result ◽  
Mentally Retarded ◽  
Research Approach ◽  
Social Contacts ◽  
The Subject ◽  
Mentally Retarded Children ◽  
The Way

Differences in the characteritics of children with special needs will require the ability of teachers to combine various abilities and talents of each child, such as mentally retarded children who need communication like children in general. His developmental delays are often excluded from his playing enviranment, thus the need for good social interaction with mentally retarded children. Based on these problems, a study was conducted to describe the findings of social interaction in mentally retarded children in extraordinary school Mentari Kita. The research is a descriptive analysis with qualitative research approach. Technique of data analysis was performed with data reduction stage, the presentation of data, and verification (conclusions). Researchers used the test of credibility, transferabilitas, dependabilitas, and konfirmabilitas to obtain the validity of the data. The result showed that the way social interaction with mental retardation children how do social contacts and communication as being able to respond when invited to communicate but it should be repeated over and over,the subject has a weakness in the concentration of so when invited to talk hard staring at your opponents interlocutor. When did the subject communication using language that sounds stilted. Social contact subject well againts his peers is characterized by sensitivity to her friends when in distress, want to help his friend like get a pencil, and divide the food per day taken by subject. Based on the above research result it can be concluded that the way the social interactions of the child with mental retardation how do social contacts and communication in accordance with the terms of the occurrence of social interaction. Keywords: Social Interaction, Mental Retardation

The multimodal interactional organization of tasting: Practices of tasting cheese in gourmet shops

2018 ◽  
Vol 20 (6) ◽  
pp. 743-769 ◽  
Author(s):  
Lorenza Mondada
Keyword(s):  
Social Interaction ◽  
Conversation Analysis ◽  
Facial Expressions ◽  
Multimodal Approach ◽  
Systematic Analysis ◽  
Mutual Gaze ◽  
Video Recordings ◽  
Social Settings ◽  
The Way

Taste is a central sense for humans and animals, and it has been largely studied either from physiological and neurological approaches or from socio-cultural ones. This paper adopts another view, focused on the activity of tasting rather than on the sense of taste, approached within the perspective of ethnomethodology and multimodal conversation analysis. This view addresses the activity of tasting as it is interactionally organized in specific social settings, observed in a naturalistic way, on the basis of video recordings. Focusing on video recorded improvised tastings of cheese in gourmet shop encounters, the paper offers a systematic analysis of the way in which tasting is orderly achieved in an intersubjective way. It follows the various steps characterizing tasting, from the invitation to taste, to the grasping of a bit to taste, which is put in the mouth, chewed, and swallowed; it details how an interactional moment offering the taster a priviledged, individual, focused space in which to devote exclusive attention to the object tasted is actively tailored by all parties. By contrast, the completion of tasting is marked by a return to mutual gaze, the animation of facial expressions and nods, and the final production of a judgment of taste. By offering a systematic reconstruction of how these tasting moments are organized, the paper invites to a multimodal approach of sensoriality in social interaction.

The use of video to document tacit participation in an emergency operations centre

2012 ◽  
Vol 12 (3) ◽  
pp. 280-303 ◽  
Author(s):  
Giolo Fele
Keyword(s):  
Multimodal Interaction ◽  
Work Practice ◽  
Emergency Call ◽  
Medical Emergency ◽  
Emergency Operations ◽  
Video Recordings ◽  
Dispatch Centre ◽  
Back Stage ◽  
Coordination And Collaboration ◽  
The Way

This article explores the use of video in qualitative research. In particular, it focuses on the ways video recordings can be used to document cooperative work and tacit participation in a work setting. The article first presents previous research on participation framework, cooperation and multimodal interaction, then examines a single episode of interaction in a medical emergency call and dispatch centre. The article discusses aspects of coordination and collaboration emerging from the interaction between two people; a call taker and a dispatcher, working side by side during the managing of an emergency call. It explores the way in which social interaction can be studied even when there is no apparent correlation between different courses of action and how video can be used in order to reveal such subtle interaction work. The article finally examines the way in which video can document back stage practices that are central to much work practice but that are hidden from official documents.

Video analysis and the temporality of inscriptions within social interaction: the case of architects at work

2012 ◽  
Vol 12 (3) ◽  
pp. 304-333 ◽  
Author(s):  
Lorenza Mondada
Keyword(s):  
Social Interaction ◽  
Empirical Study ◽  
Video Analysis ◽  
Video Data ◽  
The Other ◽  
Professional Activity ◽  
Social Activities ◽  
Video Recordings ◽  
The One ◽  
The Way

This article shows how artefacts – and more specifically documents and visualizations such as images, maps and plans – can be analysed in detail within an ethnomethodological and conversation analytic perspective focusing on the way in which they are manipulated within social activities. The aim is double. On the one hand, the article deals with the way in which the temporal and interactional feature of inscriptions in interaction can be preserved and analysed on the basis of video data, highlighting some of the challenges of producing adequate video recordings and video transcriptions of these phenomena. On the other hand, the article offers an empirical study of a professional activity in which participants manipulate texts, plans and other visualizations. Thus, it analyses in detail a meeting video recorded in an architectural office, in which three architects read, discuss, and draw plans, as well as explore and discover ideas by formulating, gesticulating, and sketching them.

WIR im interaktionalen Gebrauch: Zur Verwendung des Pronomens der 1. Person Plural in der institutionellen Kommunikation – am Beispiel onkologischer Aufklärungsgespräche

2021 ◽  
Vol 49 (2) ◽  
pp. 292-334
Author(s):  
Susanne Günthner
Keyword(s):  
Social Interaction ◽  
Major Research ◽  
Social Field ◽  
Person Plural ◽  
Plural Pronoun ◽  
Interactional Linguistics ◽  
Institutional Settings ◽  
The Way

Abstract This empirically oriented article focuses on uses of the pronoun “wir” (‘we’) in medical interaction – more precisely, in oncological consultations. After a brief presentation of major research on the 1st person plural pronoun in German, I will – based on methods of Interactional Linguistics – analyze interactional uses of this deictic pronoun in institutional doctor-patient conversations. This article aims at contributing to research of how grammar is used in response to local interactional needs within social interaction (Auer/Pfänder 2011). As the data show, participants in these institutional settings make use of various types of “wir” – beyond the prototypical forms of usage (a) “self and person addressed”; (b) “self and person or persons spoken of” and (c) “self, person or persons addressed, and person or persons spoken of” (Boas 1911: 39). These “alternative”, non-prototypical uses of “wir”, which partly override the “residual semanticity” (Silverstein 1976: 47), are found to be related to the way in which they are embedded within the particular “social field” (Hanks 2005: 18). Thus, the indexical anchoring of “wir” proves to be rather flexible and responsive to interactional contingencies.

Some Normative Data on Preschool Children's Social Behaviours

1986 ◽  
Vol 3 (1) ◽  
pp. 41-47
Author(s):  
Keith D. Ballard ◽  
Terence J. Crooks
Keyword(s):  
Social Interaction ◽  
Social Interactions ◽  
Normative Data ◽  
Social Validity ◽  
Social Play ◽  
Social Involvement ◽  
Repeated Observation ◽  
The Social ◽  
Social Behaviours

Data on rate and qualitative features of social interactions and on peer social involvement in play were obtained from repeated observation measures taken across 14 to 23 weeks on two children randomly selected from each of 6 kindergartens. Session-by-session variability was found to be a feature of the social interaction and social play data, and there was evidence that social behaviours may vary systematically across different kindergarten settings. A case is made for obtaining normative data in each setting of interest in order to identify atypical behaviour and to evaluate the social validity of intervention outcomes.

Relationships Between Social Dominance and Feeding Behaviour in Lactating Heifers During Periods of Heavy Competition

1993 ◽  
Vol 1993 ◽  
pp. 150-150
Author(s):  
A.D. Kenwright ◽  
J.M. Forbes
Keyword(s):  
Social Interaction ◽  
Social Dominance ◽  
Feeding Behaviour ◽  
Feeding Activity ◽  
Dairy Herds ◽  
Agonistic Interactions ◽  
High Ranking ◽  
The Way

Previous research has shown that social dominance in dairy herds can be measured using replacements of one cow by another at feed stations (Rutter et al,1987). When there is competition for feed or space, the motivation to engage in physical and non-physical agonistic interactions will be stronger than if resources are freely available. When resources are limited, social dominance becomes very important and high ranking animals have priority.This becomes especially important after cows are returned from milking and/or when fresh feed is added when the number of cows is far greater than the number of feeding spaces (Campling and Morgan, 1981). This experiment aimed to further investigate the way in which social interaction between cows affects the feeding behaviour, particularly at times of peak feeding activity.

scholarly journals Eye trackers in evaluation of transformation of historical monuments. Revitalisation of the Dresden arsenal

2018 ◽  
Vol 49 ◽  
pp. 00092
Author(s):  
Marta Rusnak ◽  
Joanna Szewczyk
Keyword(s):  
Military History ◽  
Eye Tracker ◽  
History Museum ◽  
Historical Monuments ◽  
Historic Monuments ◽  
Architectural Research ◽  
Suitable Object ◽  
Daniel Libeskind ◽  
The Way

The paper concentrates on the application of an eye tracker as a tool used to evaluate the successfulness of transformations of various historic monuments for modern purposes. An eye tracker as a device capable of registering the path of one’s gaze makes it possible to analyze the way in which people perceive a given architectural object - in the case of this paper it is the former Dresden Arsenal, now known as the Bundeswehr Military History Museum. Since Daniel Libeskind, the architect behind the transformation, clearly defined the impression he what to achieve and the building provokes significant controversies, it was decided that it would be a suitable object for such a study. The survey was meant to find out whether the changes introduced by Libeskind actually helped him achieve the intended goal. The participants of the survey were shown images of the Arsenal’s façade from before the transformation, after the transformation in the daytime and after the transformation, but at night, with the illumination turned on. The paper not only shows and analyzes differences in the way people perceive these three images, but also raises a question as to the potential of eye trackers as tools used in architectural research.

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